# IDfy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IDfy Software - reviews, pricing plans, popular comparisons to other Identity Verification products and more. Source: https://www.capterra.com/p/241741/IDfy --- # IDfy Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IDfy ## What is IDfy? IDfy builds technology solutions to help companies accurately identify people, run background checks, conduct KYC, mitigate lending risks, and onboard associates. Our mission is to deliver these solutions with zero friction for end users. Since its inception in 2011, IDfy has impacted more than 150 Million lives. Today, it runs 25 million verifications for 600 clients across India, Southeast Asia, and the Middle East every month. https://www.idfy.com/ ## What is IDfy used for? [KYC](https://www.capterra.com/kyc-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/)[Background Check](https://www.capterra.com/background-check-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IDfy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.idfy.com&name=IDfy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IDfy 4.4 (28) VS. [4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/) Starting Price Contact vendor Starting Price $250 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (28) Ease Of Use 4.8 (27) Value For Money 4.2 (24) Value For Money 4.8 (26) Customer Service 4.2 (25) Customer Service 4.6 (27) ## IDfy alternatives [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Asgard Authenticate](https://www.capterra.com/p/10033666/Asgard-Authenticate/) [5.0 (6)](https://www.capterra.com/p/10033666/Asgard-Authenticate/#reviews) Starting price $0.45 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10033666/Asgard-Authenticate/) [Recognito](https://www.capterra.com/p/10020952/Recognito/) [4.9 (23)](https://www.capterra.com/p/10020952/Recognito/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020952/Recognito/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Identity Verification 4.3 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials Secure Data Storage 4.4 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Background Screening 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Researching and validating a person's criminal, educational, job or financial records Fraud Detection 3.8 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Data Verification 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies Compliance Management 4.1 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier IDfy 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Verifies and confirms the accuracy of an address A way for institutions and businesses to check the age of their customers/clients. Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti-money laundering compliance helps businesses uncover suspicious financial activity Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Researching and validating a person's criminal, educational, job or financial records Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Track and manage adherence to policies for any service, product, process, or supplier Manage user consent requests and documents Verify an individual's arrest record through connection with a criminal database Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Process of checking different types of data for accuracy to avoid errors or inconsistencies Store, manage, and track all electronic documents in a centralized location Verify an individual's educational past, including degree, training, or certification claims, among others Process of familiarizing new employees with the company, their position, and responsibilities Screen and verify candidates for professional roles Identify and prevent suspicious activity Validating the identity of an individual or entity through verification of personal information or credentials Verify the identity, suitability, and risks involved with maintaining a business relationship Securely detect whether a user is a fake representation or a live human being. Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Ability to recognize printed or written text within digital images or scanned documents Predict future data based on historical data sets Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Process used by hiring managers to get more information about a candidate by contacting previous employers View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Guide new users to understand and become proficient in using a product or service Connect with meeting participants remotely over video Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (28) 4.3 Based on 28 reviews ## Pricing Value for money 4.2 (24) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (24) 4.2 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (25) 4.2 Based on 25 reviews ## User reviews Overall rating 4.4 Based on 28 reviews Filter by rating 5(15) 4(10) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent GK Gagan K. COO Entertainment ### "Great for OCR and Verification" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2024 My experience with IDfy has been good. I've been using it for over three years now, and it has significantly reduced manual work by automatically clearing the majority of IDs. Pros What I liked most about IDfy is its quick OCR capability, allowing for swift document scanning and extraction. The verification process, especially from government departments, is also speedy and efficient. Moreover, the support from the IDfy team has been consistently good. Cons However, the OCR quality could be improved to ensure better accuracy and reliability in document processing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rohan S. HR Associate Management Consulting ### "Satisfactory BGV vendor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2024 Pros The customer support is best, and our queries are resolved immediately and efficiently. Cons The automation wasn't great earlier, but it has resolved now so no issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Simran K. HR Executive Staffing and Recruiting ### "IDfy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2024 The team is very supportive. BGV reports shared to us are in a very proper way. Overall we like to work with IDfy it's just final report takes a little longer. Pros Prompt reply from the IDfy team. Doubts are cleared at the same time. Cons It takes too long to complete the background verification. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Nidhi R. Deputy Manager Insurance ### "Background verification" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 19, 2024 I personally handle the BGV with IDFY and till date i have never faced any issue with the portal it is pretty much self explanatory and easy to use. Pros The Automation and the report method of closure. Cons The Data collected over the year are not put to use completely for employment and qualification verification. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Manisha S. Talent Managment Financial Services ### "Background verfication process" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2024 my overall experience with IDFY with is excellent and all team are very cooperative. Pros I would like the most of the IDFY the team are extremely supportive and process is very smooth. Reasons for choosing IDfy i chose the product for the streamline the services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Sandeep V. Human Resource Executive Design ### "Review of IDfy by a user." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 We are using IDfy now since almost 1 year. And it has been a good experience, we never faced any problem using their services. Pros Their customer care services are very good, team responds very well and resolve the issues at the earliest. All the members are very polite. Cons There is nothing as of now that I did not like about IDfy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kaavya w. HR Executive Non-Profit Organization Management ### "Feedback and review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 Pros The customer support team is very productive and efficient, and the TAT is amazing. Cons The reports generated in excel format can be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Anuj M. Product Growth Head Real Estate ### "Thorough and Reliable " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 7, 2024 Pros “What stood out the most IDfy’s thoroughness and attention to detail in ensuring accurate and reliable information.” Cons One aspect that I like the least was the lack of flexibility in their verification packages, as there were limited customization options available to tailor the services to specific needs or requirements. Have shared a feedback with them and they are working kn the same. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nirmalya N. Marketing manager Information Technology and Services ### "Everything is good but the accuracy can be a little better" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 19, 2024 Pros The APIs work fine most of the time and the integration was also smooth. Cons The servers stop sometimes and we get cached data instead of real time. Just fix this and everything will be fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nithin R. Operations Manager Financial Services ### "Ease of KYC verification with IDfy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 16, 2024 Pros Advanced Technology User-Friendly Interfaces Data Security and Compliance Fraud Prevention Customization Options Cons Cost: Services may be relatively expensive. Integration Complexity: Users might face challenges integrating IDfy into existing systems. False Positives/Negatives: Automated systems may produce occasional inaccuracies in identity verification. Scalability Issues: Potential challenges in adapting to increased verification demands. Customer Support: Issues reported with responsiveness and query resolution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/241741/IDfy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Persona vs IDfy](https://www.capterra.com/compare/199701-241741/Persona-vs-IDfy)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)