# Sympla Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sympla Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/241758/Sympla

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# 

 Sympla Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sympla

## What is Sympla?

Sympla is a management platform for face-to-face events and online content, such as courses and workshops. Using this solution, it is possible to sell tickets, manage information about the event or digital course, and also stream online content through Sympla Streaming. The tool also provides real-time reports on sales performance, demographic data of the target audience, and other relevant information for event producers to develop their strategies.

## What is Sympla used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sympla?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sympla.com.br/&name=Sympla)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sympla

3.8 (4)

VS.

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (4)

Ease Of Use

4.8 (5,762)

Value For Money

3.0 (2)

Value For Money

4.9 (3,545)

Customer Service

3.0 (2)

Customer Service

4.9 (3,276)

## Sympla alternatives

[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/241758/Sympla/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Registration Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan an event's time and location

Point of Sale (POS)

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Reporting/Analytics

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Ticket Reservations

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Attendee Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Sympla 7 features

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Plan an event's time and location

Accept and process customer payments for products or services using hardware and software

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

View and track pertinent metrics to find patterns and gain insights from data

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Features

3.5 (4)

3.5

Based on 4 reviews

## Pricing

Value for money

3.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.0 (2)

3.0

Based on 2 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

## Support, customer service and training options

Customer Service

3.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (2)

3.0

Based on 2 reviews

## User reviews

Overall rating

3.8

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

EP

Eliane P.

Administrativo

Market Research

### "Sympla pratico"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2024

Utilizo a plataforma para aquisição de shows, nunca tive problemas

Pros

Traz mensagem clara dos eventos que esta divulgando

Cons

Não tenho objeções sobre o uso da plataforma

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jeronimo L.

CEO

Management Consulting

### "Avaliação do Sympla"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 28, 2023

Gosto de utilizar e atende minhas necessidades.

Pros

É fácil de usar para a inscrição e agendamento de eventos.

Cons

Às vezes tem instabilidade na marcação de assentos para espetáculos.

Switched from

[Instagram](https://www.capterra.com/p/210721/Instagram/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Marcia F.

Representante

International Trade and Development

### "Comprei ingressos e fui roubada pelos funcionários que ficaram com meu dinheiro! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 30, 2022

Comprei por engano os ingressos para meus sobrinhos de 12 anos achando que estava comprando para outro evento. Na mesma hora fui até o shopping Praia de Belas e falei com os funcionários do evento que me disseram que fariam a devolução mas que não poderiam fazer naquele dia por ser feriado, pegaram meus dados e não me fizeram a decolucao

Pros

Comprei por engano os ingressos para meus sobrinhos de 12 anos achando que estava comprando para outro evento. Na mesma hora fui até o shopping Praia de Belas e falei com os funcionários do evento que me disseram que fariam a devolução mas que não poderiam fazer naquele dia por ser feriado, pegaram meus dados e até agora não recebi nenhum contato.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Managing Partner

Financial Services

### "Simple and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 1, 2022

It just works

Pros

It's hands down the best UI for the attendee

Cons

It's only widely adopted in the Brazilian market, non-brazilians might ask if the tool is legit and have other doubts

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing Sympla

Simplicity

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)