# Best OpenText Core Service Management Alternatives 2026 | Capterra > Looking for alternatives to OpenText Core Service Management? Find out how OpenText Core Service Management stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/241810/Service-Manager/alternatives --- # Alternatives to OpenText Core Service Management [4.4 (9)](https://www.capterra.com/p/241810/Service-Manager/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/241810/Service-Manager/) Tabset anchor ## Top OpenText Core Service Management Alternatives OpenText Core Service Management * * * Starting from: Not provided by vendor Pricing Model: Not provided by vendor * * * Overall Rating: [4.4 (9)](https://www.capterra.com/p/241810/Service-Manager/reviews/) Ease of Use 4.4 Customer Service 4.6 Features 4.3 Value for Money 4.3 * * * Starting from: $115/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: Not provided by vendor Pricing Model: Other * * * Overall Rating: [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Ease of Use 4.7 Customer Service 4.7 Features 4.5 Value for Money 4.6 * * * Starting from: $129/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Ease of Use 4.6 Customer Service 4.5 Features 4.3 Value for Money 4.6 Tabset anchor All OpenText Core Service Management Alternatives At a Glance Top Alternatives for OpenText Core Service Management - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [NinjaOne](#product_a9c83307-dacf-4f3d-85db-a7c4005a0803) - [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2) - [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d) - [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe) Tabset anchor by BOSS Solutions [4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) Compare Tabset anchor by Freshworks [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Compare Tabset anchor by Freshworks [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) Compare Tabset anchor by SysAid Technologies [4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) Compare Tabset anchor by ManageEngine [4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Compare Tabset anchor by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor ## [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) by Desk Manager [4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. [Learn more about Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/) Compare Tabset anchor ## [Milvus](https://www.capterra.com/p/202528/Milvus/) by Milvus [4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/) Compare Tabset anchor ## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) by Atlassian [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Compare Tabset anchor ## [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) by SolarWinds [4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/) An enterprise service desk with intentional, right-sized AI to cut resolution time. Easy to use, fully integrated, and sets up in days. [Learn more about SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Compare Tabset anchor ## [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) by Kaseya [4.2 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) Customizable solution includes project management, CRM and service desk with integrated time and billing running off the same database. [Learn more about Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Compare Tabset anchor ## [ALVAO Service Desk](https://www.capterra.com/p/143589/ALVAO-Service-Desk/) by ALVAO [4.6 (29)](https://www.capterra.com/p/143589/ALVAO-Service-Desk/reviews/) ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration [Learn more about ALVAO Service Desk](https://www.capterra.com/p/143589/ALVAO-Service-Desk/) Compare Software Found In - [Service Desk Software](https://www.capterra.com/service-desk-software/) - [ITSM Software](https://www.capterra.com/itsm-software/)