---
title: "Mehery Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mehery Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more."
source_url: "https://www.capterra.com/p/241882/Mehery/"
page_type: "product"
language: "en"
---

# 

 Mehery Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mehery

## What is Mehery?

Mehery Smart Conversations, provides your enterprise with a unified communication platform across all social media messengers like WhatsApp Business Account, Facebook messenger, Instagram DM, Telegram, Email and SMS, besides a native Webchat. It facilitates customer acquisition, lead management, eCommerce, user authentication and customer support! CHATBOTs with deep integration into enterprise applications, provide relevant answers to your customer queries. Our customers are using our platform for: Customer Support: Automate support via chatbots Customer Engagement: Broadcast or send a customized one to one message to customers over WhatsApp Digital Acquisitions: Link your digital advertisements with a "Chat Now Button" Capturing and Monitoring Data: With a unified customer-facing WhatsApp number, all interactions between Sales or agents and your customers are seamlessly captured Bird Eye View: As a Business you will be able to get a wholistic view of agents productivity.

## What is Mehery used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Usage Based, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mehery?[Manage this product listing](https://www.g2.com/products/mehery-smart-conversations/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mehery

4.3 (8)

VS.

[4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$1

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (8)

Ease Of Use

4.9 (4,063)

Value For Money

4.3 (7)

Value For Money

4.8 (2,864)

Customer Service

4.5 (8)

Customer Service

4.7 (2,797)

## Mehery alternatives

[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Viber](https://www.capterra.com/p/180348/Viber/)

[4.4 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180348/Viber/)

[View all alternatives](https://www.capterra.com/p/241882/Mehery/alternatives/)

## FAQs about Mehery

Overview

### What company size and specific industries is Mehery built for?

Mehery is designed for businesses of any size across all sectors that need conversational tools to improve customer experience through omnichannel communication. It fits small businesses, mid-market companies, and enterprise organizations in any industry that manage customer interactions across multiple channels.

Features and Usability

### What are the key features of Mehery?

Mehery offers monitoring, activity dashboards, activity tracking, and alerts/notifications for ongoing oversight. It also includes CRM, customer database, customer history, and customer segmentation, plus communication management, campaign management, live chat, surveys and feedback, real-time analytics, reporting, access controls/permissions, API, and third-party integrations.

Integrations

### Which third-party tools and platforms does Mehery integrate with?

Mehery integrates with 10 third-party tools and platforms, including WhatsApp, Instagram, Messenger, Telegram, Twitter/X, Cloud Whatsapp, HoduCC, HoduPBX, SocialEpoch, and Bulk Sender. It also connects with MiContact Center Business for contact center workflows.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Mehery offer?

Mehery provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup and feature review.

Getting Started and Support

### What customer support options does Mehery offer?

Mehery provides email/help desk support, FAQ/forum resources, phone support, and chat. With no reviewer feedback available, customer support experience cannot be assessed from user comments, so only the listed support channels can be confirmed.

## Features

AI summary

Based on 3,736 Customer Engagement reviews

Capterra data shows that buyers of Customer Engagement software rank the following features as their top priorities:

-   **Content Management** (**53%** of reviewers rated this feature as critical)
-   **Engagement Tracking** (**45%**)
-   **Activity Tracking** (**40%**)

Mehery supports **Engagement Tracking** and **Activity Tracking**, giving teams visibility into customer interactions and ongoing behavior across touchpoints. However, it does not include **Content Management**. Instead, it offers other important capabilities that reviewers also value, including **Third-Party Integrations** (**44%**), **Alerts/Notifications** (**42%**), and **Customer Database** (**41%**). These features help businesses connect tools, stay informed about customer actions, and keep customer records organized, allowing teams to respond faster and manage relationships more effectively.

Activity Tracking

3.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Customer Database

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Communication Management

3.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Reporting/Analytics

3.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Access Controls/Permissions

3.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Campaign Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Mehery 30 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Live Chat: Ability to chat online in real time
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools

---

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Features

4.0 (8)

4.0

Based on 8 reviews

## Pricing

Value for money

4.3 (7)

Free Trial

Lite Plan

$1.00

Usage Based,Per Month

Eco Plan

$69.00

Flat Rate,Per Month

Pro Plan

$149.00

Flat Rate,Per Month

Custom Plan

Custom Plan - Price on Request

Value for money

4.3 (7)

4.3

Based on 7 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

HoduCC](https://www.capterra.com/p/156136/HODUCC/)[

Messenger](https://www.capterra.com/p/224532/Messenger/)[

SocialEpoch](https://www.capterra.com/p/213833/WhatsApp-SCRM/)[

HoduPBX](https://www.capterra.com/p/208449/HoduPBX/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.3

Based on 8 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AT

asmaa T.

executive manager

Medical Practice

### "unsatisfied expereince "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 8, 2024

Pros

there is not much things to talk about and to share with others

Cons

their support is very slow, not impressing

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

YP

yuvrajsingh P.

Sales Head

Information Technology and Services

### "CHPL REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2024

Always Supportive and multiple testing belive in quality work

Pros

Instant customer service and helping team members

Cons

Nothing everything is perfect and tech team is also having all expertise

Switched from

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)

We like Mehri as compare to gupshup Support wise and Quality wise as commercial wise

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 16, 2024

Dear Yuvraj, Thank you so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that our instant customer service and tech team’s expertise have met your expectations. It’s wonderful to know that you find our quality and support superior to your previous experience with another vendor. Your satisfaction is our priority, and we’re thrilled to have earned your trust. Should you need any further assistance or have additional feedback, please don’t hesitate to reach out. We look forward to continuing to support you with the highest level of service. Thanks & Best regards Team Mehery

DT

Devang T.

Software developer

Financial Services

### "Efficient Messaging with Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2024

Overall, Mehery provides a user-friendly platform with effective messaging and data management features.

Pros

Mehery’s platform likely offers a user-friendly interface for sending messages to WhatsApp numbers and managing client data.

Cons

If support is slow or unhelpful, resolving issues could be frustrating.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 16, 2024

Dear Devang, Thank you for taking the time to share your valuable feedback. We're thrilled to hear that you find our platform user-friendly and efficient for messaging and client data management. Your input is essential as we continuously strive to improve our services. We understand how important timely support is and appreciate your honesty regarding this area. Rest assured, we’re taking your comments seriously and are committed to enhancing our support responsiveness to provide an even better experience moving forward. If there’s anything further we can assist you with, please don’t hesitate to reach out. We're here to ensure your continued success with Mehery Smart Conversations. Best regards, Team Mehery

MB

Manish B.

HOD IT

Financial Services

### "Effective Chatbot Integration with Responsive Support: A Positive Experience with Mehery "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 29, 2024

Overall, our experience with Mehery has been very positive. Their professionalism and dedication throughout the project ensured that our goals were met effectively. The chatbot integration has not only enhanced our customer communication but has also streamlined our processes, making it a valuable addition to our operations.

Pros

We've had a positive experience working with Mehery on our chatbot integration for customer communication. The team is highly responsive and collaborative, ensuring that the implementation process is smooth and aligned with our goals.

Cons

There were some minor delays during the initial setup, which slightly impacted our timeline. However, the team was quick to resolve these challenges, and their ongoing support has been outstanding, ensuring that any issues were promptly addressed and didn't affect the overall performance of the chatbot.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2024

Thank you for taking the time to share your experience with Mehery! We are thrilled to hear that the chatbot integration has enhanced your customer communication and streamlined your processes. Our team is committed to providing top-notch support, and it’s great to know that our collaborative approach made the implementation smooth for you. We acknowledge the minor delays during the initial setup and appreciate your understanding as we worked through them. We're constantly striving to improve, and your feedback helps us fine-tune our processes to ensure a seamless experience in the future. We look forward to continuing our partnership and supporting your business needs as you grow. Thank you once again for choosing Mehery! Warm regards, The Mehery Team

AR

Anuragi R.

Co-founder and CEO

Education Management

### "Great service by Mehery"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2024

When we thought about using mass communication, Mehery came to mind as Carnac has been a great professional I have known.

Pros

Responsiveness. In any service, attending to the need of customer is the most important.

Cons

Nothing as such as whenever we face any issues w.r.t. product or meta, they are always there to resolve.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 6, 2024

Thank you so much, for the kind words. You are a valuable customer and we cherish the relationship. Warm Regards Team Mehery

JT

Jackson T.

Technical Support Engineer

Telecommunications

### "Integration with Mitel"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2022

Outstanding support.

Pros

Integartion of Watsup Busines swith the MITEL Micontact Center with existing numbers of kuwait .It provides all the necessary details for us.

Cons

Integartion with our MICC is not difficult

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2022

Thanks so much for your support. We value the relationship and the trust we have established with your organisation.

TC

Thomas C.

Manager

Telecommunications

### "Thomas Chacko Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2022

WhatsApp Integration made easy and realized vast area of new communication method is available.

Pros

WhatsApp integration and Chatbot make life more easy

Cons

Client level chatbot creation & uploading and testing not seen.

Reasons for choosing Mehery

We faced issue with Kuwait number porting not available to other social media integrator.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2022

Thanks for your frank feedback. Appreciate it.

HA

Hossam A.

IT Manager

Hospital & Health Care

### "Mehery Chatbot Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2022

Pros

friendly & useable and you can manage chats and get reports

Cons

if we can add more control about agent parts

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 5, 2022

Hi Hossam, Thanks for your frank feedback. We will reach out to you, to seek your inputs on how we can improve. Many thanks.

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