--- title: "Neon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Neon Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/241897/Neon/" page_type: "product" language: "en" --- # Neon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Neon ## What is Neon? Neon is a digital financial institution, which allows customers to perform their transactions online, including opening an account, applying for credit and debit cards, a virtual card to make purchases over the internet, the ability to use Google Pay and Samsung Pay digital wallets, PIX, transfers, and more. Using Neon, clients can also invest in CDBs, backed by the Credit Guarantee Fund, and follow the evolution of their investments in real-time. ## What is Neon used for? [Mobile Banking](https://www.capterra.com/mobile-banking-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Neon?[Manage this product listing](https://www.g2.com/products/neondatabase/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Neon 4.7 (3) VS. [### Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/) [4.7 (858)](https://www.capterra.com/p/212840/Apple-Pay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (858) Value For Money 4.7 (3) Value For Money 4.7 (550) Customer Service 4.7 (3) Customer Service 4.5 (546) ## Neon alternatives [Remitly](https://www.capterra.com/p/234233/Remitly/) [2.3 (84)](https://www.capterra.com/p/234233/Remitly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 33% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234233/Remitly/) [Noota](https://www.capterra.com/p/230417/Noota/) [4.4 (11)](https://www.capterra.com/p/230417/Noota/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230417/Noota/) [Stocard](https://www.capterra.com/p/234213/Stocard/) [4.9 (42)](https://www.capterra.com/p/234213/Stocard/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234213/Stocard/) Highest Rated [Papara](https://www.capterra.com/p/230487/Papara/) [5.0 (2)](https://www.capterra.com/p/230487/Papara/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230487/Papara/) ## FAQs about Neon Overview ### What company size and specific industries is Neon built for? Neon is designed for individuals and businesses of any size that want to manage financial services through a fully digital bank with less bureaucracy. It is not limited to a specific industry and fits general business banking needs across sectors. Features and Usability ### What are the key features of Neon? Neon offers a digital wallet for storing funds, managing transactions, and handling account balances within a single platform. It includes wallet-based payment functions for sending and receiving money, plus tools for tracking transaction activity and accessing funds through supported payment methods. Getting Started and Support ### What training and onboarding options does Neon offer? Neon provides documentation for teams that need written reference material during setup and early use. This format supports self-paced review of product information, feature instructions, and step-by-step guidance when users need to check details as they get started. Getting Started and Support ### What customer support options does Neon offer? Neon provides email/help desk and chat support. These channels give users written help for account questions, setup issues, and troubleshooting. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 936 Virtual Assistant reviews Capterra reviewers point to the following as the features buyers value most when comparing mobile banking software: - **Electronic Payments** (**57%** of reviewers rated this feature as critical) - **Mobile Access** (**57%**) - **Transaction Monitoring** (**51%**) Neon is positioned around core mobile banking functionality, with an emphasis on delivering account access and everyday banking services through a mobile-first experience. Its feature set is designed to support routine financial tasks in a digital environment, helping businesses and users manage banking activity more conveniently and handle day-to-day transactions from a mobile device. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Value for money 4.7 (3) 4.7 Based on 3 reviews ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DF Dayane ferreira loner S. Vendedor Marketing and Advertising ### "Ótimo banco para aprovação de cartão " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 24, 2023 Pros Eu baixei e fiz a solicitação de um cartão , sempre chega a notificacao que aprovou , super rapido Cons Eu perdi minha senha , acabei trocando de celular e não consigo entrar na conta pq pedem um código que estava no meu celular antigo com meu número antigo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Camila M. Assistente de suprimentos Business Supplies and Equipment ### "Neon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2023 Simplicidade, meus pais passaram a utilizar tambem devido a praticidade do app. Pros Banco é simplesmente perfeito, sem taxas, app fácil de usar. Cons Não há o que eu goste menos no app, ele é excelente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Paloma V. gerente Retail ### "I like neon because it is an application where I find everything I need." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 A good credit limit, without the need for proof of income. Pros A very easy to use application. Everything you need you can find on the home screen in a simple and clear way. Even people who are not very familiar with digital banking can use it. Cons The difficulty of anticipating invoice installments. I believe that as a digital bank, this access would have to be clear and easy for its users / customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.