# Gimmal Discover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gimmal Discover the right Data Governance solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241926/Gimmal-Discover/reviews --- Gimmal Discover 4.8 (10) [View alternatives](https://www.capterra.com/p/241926/Gimmal-Discover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gimmal Discover Ease of use 4.3 Customer Service 4.8 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maria S. Accountant Accounting Used the software for: 1-2 years ### "Sherpa Altitude IG optimizes modern information governance!" April 19, 2021 5.0 We were generally satisfied with product performance. It helped our team to configure internal data in a more structured way. Pros Sherpa provides a pattern search facility to investigate emails and other data documents based on enterprise requests. I mostly enjoyed the automation of data classification which boost our corporate teams' productivity as well as simplified to follow retention policies. Also, the software provides detailed data reports and visualization tools that worthy to utilize. Cons I would say the software is more built for advanced users and as a fact requires efforts from newbies based on my experience. Moreover, I would love to see external service from the application support in future releases, besides the user documentation provided. Review Source MZ Marc Z. VP, CIO Insurance Used the software for: 1-2 years ### "Searching emails at rest" November 12, 2020 5.0 Our experience was very positive. We were glad to have come across their solution, as it suited our need at the time and has continued to serve us well. Pros Altitude IG was one of the only products we could find that was able to do content scanning on existing emails stored in Exchange Online. It was cost effective and relatively easy to set up. Sherpa was also very helpful throughout the install process, as well as during the ongoing scans and tuning of the software. Cons HIPAA rulesets are very basic and need tuning, but we were able to accomplish this with Sherpa support. The scans do take a long time, but that is typically due to Microsoft's throttling of Exchange throughput to 3rd parties. Reason for choosing Gimmal Discover Altitude IG met exactly the functionality we needed. Review Source CB Chris B. Global Records Manager Management Consulting Used the software for: 1-2 years ### "Good Info Gov functionality, but not out of the box" November 18, 2020 4.0 Tool is providing what we expected; leadership team has been great - service-oriented, flexible, great to work with. Pros Flexibility of product and connectors to allow us to manage documents and email in place. Ability to work with legacy systems (files shares, SharePoint on-prem) as well as M365 suite. Cons Lack of a mid-level user support function. Product is more built for administrative users for running data analysis/reports and file audits. Have to work with them to create the capability to have an end-user approach to running various reports via menu-driven options. Reason for choosing Gimmal Discover Targeted application and existing customer base was already doing almost everything we were looking to do - and at a much lower cost of entry. Review Source JJ Jeremiah J. Business Support Specialist Oil & Energy Used the software for: Less than 6 months ### "Sherpa MailAttender to Altitude IG" November 12, 2020 4.0 Extremely satisfied with the Customer support. They have worked with our times and even after discovering a bug within the system they are responsive with status updates. Pros Setting up the application the first time required help, however I was pretty happy that after that point we had a pretty good understanding of how it worked and what other options would be available for the next project. It was intuitive and seems pretty simple to configure. Cons If I had to pick something I did not like about the software is that it is more difficult to find the same options that MailAttender had all in one area. I feel like I am jumping around more to do the same things. Reason for choosing Gimmal Discover We needed a Exchange rules runner on steroids. They catered to our specific request and the product executes it properly without issues. We set it up and don't have to worry about it running correctly every time. Review Source TR TARAKESWAR R. MANAGER Insurance Used the software for: Less than 6 months ### "efficient Data Management with Room for Improvement"" December 24, 2024 5.0 Overall, Gimmal Discover is a robust tool for data discovery and governance. It effectively identifies, classifies, and manages unstructured data, helping organizations streamline compliance and reduce risks. While the functionality is impressive, the user interface could benefit from modernization to enhance ease of use. Pros Its powerful ability to locate, classify, and manage unstructured data efficiently. Cons The user interface could feel a bit dated, making navigation less intuitive at times. Review Source Response from Gimmal January 2, 2025 Thank you for taking the time to share your feedback with us! We're glad you're finding Gimmal Discover helpful. Don’t hesitate to contact us directly should you have further feedback or would like assistance in the use of our products. OT Oliver T. Systems Engineer - Messaging Law Practice Used the software for: 2+ years ### "Sherpa Altitude is very helpful in keeping our Exchange Mailbox Sizes Under Control" November 17, 2020 5.0 It's been a positive experience over all. Pros It is easy to setup. Sherpa's Senior Solutions Architects assisted in setting it up for us and configuring the workflows. They also did an exceptional job of training us on the administrative tasks. They also check in to make sure our rules are operational and offer suggestions on how to optimize the performance of our rules. Cons Setting up the workflows can be a bit challenging at first, but Sherpa Support is always willing to assist us. Review Source NM Nick M. Senior Systems Administrator Law Practice Used the software for: 1-2 years ### "Great for Exchange Retention Policies" January 14, 2021 5.0 Pros The ability to have policies and workflows be scoped to either Active Directory groups or individual users makes this a huge plus. Once this is setup and working , there's little ongoing changes that need to occur unless you change groups or need to create new policies. Cons The admin console is a little confusing at first and the workflow builder takes some getting used to. Review Source MK Mani K. Sr Analyst Financial Services Used the software for: 1-2 years ### "Very ease in access" November 18, 2020 5.0 As already said, it made our day very easy. Pros Earlier we used RSA and replaced with Sherpa. Post to that we are having tension free job. Cons User need not to be On-Prem. Very ease in access. Good saas application. Reason for choosing Gimmal Discover Heard as good support and experiencing the same:) Review Source ME Mark E. Director of Business Continuity Insurance Used the software for: 6-12 months ### "Legal Discovery/Subject Access Requests - Very Easy to use/review/produce results" December 1, 2020 5.0 Altitude has improved our ability to respond to regulatory requirements in various jurisdictions throughout the world. Pros Valuable and powerful tool to have on-hand. I'd recommend mostly, though, because of the premiere technical support, guidance and personal attention received. Easy setup and support - fantastic use of SaaS availability and power along with local installed agents and control of data. Mostly leveraging file systems searching to start, but results have been so positive we expect to add Exchange Online and other compliance/data governance and classification options. Cons The only thing holding me back at the moment is my own experience with the software. If i have a need then \[SENSITIVE CONTENT HIDDEN\] (tech support) has always given me quick/responsive guidance to direct me on how to use the power of Altitude to more easily accomplish my goals. Review Source MK Matt K. IT Support Specialist Law Practice Used the software for: 6-12 months ### "Altitude for email retention" November 17, 2020 5.0 Pros Altitude is great for setting rules on large numbers of mailboxes for retention polices. Cons Not really any cons. The customer support was fantastic on getting it set up and running. Review Source Similar Products Featured ## Related categories [Data Governance](https://www.capterra.com/data-governance-software/)