# Booked It Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Booked It Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/241934/Booked-It --- # Booked It Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Booked It ## What is Booked It? Booked It is an all-in-one hospitality software system that provides leisure and entertainment businesses tools to manage operations and marketing. The platform includes modules for booking, ticketing, loyalty programs, mobile ordering, customer relationship management (CRM), marketing automation, cashless payments, gift cards, membership management, website services, WiFi, digital signage, and integration with the Licklist marketplace. Booked It aims to optimize revenue, customer retention, and operations for hospitality and leisure venues such as nightlife establishments, bowling alleys, soft play facilities, trampoline parks, and more. ## What is Booked It used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booked It?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://booked.it&name=Booked It) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booked It 3.0 (2) VS. [4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.8 (5,762) Value For Money 2.5 (2) Value For Money 4.9 (3,545) Customer Service 3.0 (2) Customer Service 4.9 (3,276) ## Booked It alternatives [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Pricing Value for money 2.5 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.5 (2) 2.5 Based on 2 reviews ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MB Mark B. Director Events Services ### "Really Bad Booking systems and Customer Care (Booked it)" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 31, 2024 From randomly increasing fees (sometimes reaching nearly 15%!), hiding your money with no way of seeing the balance, delay tactics when emailing referring to issues, delaying paying your own money even when dates have been set, avoiding critical questions, asking questions you have already answered to delay a reply, removing money from your account without knowing, thousands of pounds have disappeared with no answer (will update if resolved), poor standard of work, and the list continues. A very disappointing experience, which has been raised to other external agencies. Pros None - the cons out weigh any good points - the system is bad and full of bugs Cons They do not test their development work which resulted in loss of sales. They take days replying to emails and they alter your fees without your knowing and move your money around. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) I was tricked to thinking Bookedit had a good system when it does not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Katherine B. Director Recreational Facilities and Services ### "Its not easy changing systems..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2023 Its tough moving from one system to another whilst still trying to keep the business going and making it look seem-less to customers! But with Bookedit with managed to do this. Pros I like the extra features that our basic system couldn't do, more detailed discount code methods, if you need something added they will do it for you rather than you trying to work if out. Now I have got used to it I am finding it easy to use. \[sensitive content hidden\] , our account manager, gets back to me really quickly and its so nice to have a dedicated person you can go to which questions (even stupid ones!). Cons The testing period was drawn out and a bit frustrating. You are trying to understand how a new system will fit into your current business but not everything tested well. Some was my misunderstanding of the dynamics of the system, some was not working correctly and needed tweaking. We still have an outstanding issue which, although I was offered a work around in the short term, I'm sure will be adjusted soon. Reasons for choosing Booked It I was sent a couple of messages saying Smart was difficult to use at the back end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)