--- title: "CareManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareManager Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/241958/CareManager/" page_type: "product" language: "en" --- # CareManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CareManager ## What is CareManager? Netsmart CareManager is a population health management platform that supports care coordination, interoperability, analytics and risk stratification. It’s EHR-agnostic, cloud-based technology that lets participating providers follow a shared care plan, transfer consumer data and track quality measures. CareManager also supports analytics-driven decision-making by aggregating data helping users identify trends and improve outcomes. ## What is CareManager used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareManager?[Manage this product listing](https://www.g2.com/products/netsmart-technologies-caremanager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareManager 5.0 (1) VS. [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (145) Value For Money 5.0 (1) Value For Money 4.5 (135) Customer Service 4.0 (1) Customer Service 4.7 (139) ## CareManager alternatives Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Caspio](https://www.capterra.com/p/137206/Caspio/) [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137206/Caspio/) ## FAQs about CareManager Overview ### What company size and specific industries is CareManager built for? CareManager is designed for organizations in behavioral health, addiction treatment, and post-acute care, including long-term care, hospice, and home health providers. The vendor description does not specify company size, so the product appears aimed at healthcare organizations across multiple operational scales. Features and Usability ### What are the key features of CareManager? CareManager offers case management, care plan management, and patient records management for organizing client information. It includes appointment management, automated scheduling, reminders, and wait list management for scheduling. Core documentation features include customizable forms, document management, electronic signature, charting, compliance management, role-based permissions, and real-time reporting. Getting Started and Support ### What training and onboarding options does CareManager offer? CareManager provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does CareManager offer? CareManager provides email/help desk, phone support, and chat. These channels give users direct ways to get assistance when setup questions or workflow issues come up. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 708 Patient Case Management reviews Capterra data shows that buyers of Home Health Care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) CareManager supports all three features that reviewers rate as most important: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate visits, protect patient information, and manage personalized care plans more effectively, allowing teams to deliver organized, compliant, and consistent care. Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Care Plan Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Reports 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Electronic Signature 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Reporting & Statistics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns CareManager 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Progress Reports: Document and report the progress of ongoing projects - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User CEO Computer Software ### "best platform to help clinics " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 29, 2022 my overall experience with CareManager is that this platform allows to know the different behaviors of the patients, the population in order to set up better treatments for their different cases of disease Pros What I like about this software is that it is really innovative, it helps clinics to have clinical data of patients and population Cons I can't find anything negative about CareManager Switched from [SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [Medflyt](https://www.capterra.com/p/219899/Medflyt/) [Medesk](https://www.capterra.com/p/166286/Medesk/) [BI4Cloud](https://www.capterra.com/p/51192/BI4Cloud/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.