# CareManager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CareManager Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/241958/CareManager

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# 

 CareManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CareManager

## What is CareManager?

Netsmart CareManager is a population health management platform that supports care coordination, interoperability, analytics and risk stratification. It’s EHR-agnostic, cloud-based technology that lets participating providers follow a shared care plan, transfer consumer data and track quality measures. CareManager also supports analytics-driven decision-making by aggregating data helping users identify trends and improve outcomes.

## What is CareManager used for?

[Home Health Care](https://www.capterra.com/home-health-care-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Free version not included

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Our "Best of" badge program showcases products with the highest ratings...

## CareManager alternatives

[4.5 (152)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$325.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about CareManager

Overview

### What company size and specific industries is CareManager built for?

CareManager is designed for organizations in behavioral health, addiction treatment, and post-acute care, including long-term care, hospice, and home health providers. It fits care delivery teams that need care coordination and interoperability across these health service settings, rather than a specific company size segment.

Features and Usability

### What are the key features of CareManager?

CareManager offers care plan management, case management, and patient records management, along with appointment management, automated scheduling, and wait list management. It also includes assessment management, authorization tracking, referral management, customizable forms, customizable reports, real-time reporting, role-based permissions, and HIPAA compliant records management.

Getting Started and Support

### What training and onboarding options does CareManager offer?

CareManager provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions and webinars offer guided remote learning, and documentation gives written reference material for self-paced review and ongoing support.

Getting Started and Support

### What customer support options does CareManager offer?

CareManager provides email/help desk, phone support, and chat. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels show direct contact options for users seeking product assistance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Care Plan Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Customizable Reports

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Electronic Signature

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

CareManager 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Manage the treatment plan and coordination between care providers and patients with special health care needs

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Identifying if all conditions that entitle a client to certain benefits are met

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Records of patients' medical history

Access software remotely via mobile devices

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Document and report the progress of ongoing projects

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track time worked per client

Create treatment plans that document interventions and outcomes to track patient progress

Record, update and manage waiting lists

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

CEO

Computer Software

### "best platform to help clinics "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 29, 2022

my overall experience with CareManager is that this platform allows to know the different behaviors of the patients, the population in order to set up better treatments for their different cases of disease

Pros

What I like about this software is that it is really innovative, it helps clinics to have clinical data of patients and population

Cons

I can't find anything negative about CareManager

Switched from

[SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[Medflyt](https://www.capterra.com/p/219899/Medflyt/)

[Medesk](https://www.capterra.com/p/166286/Medesk/)

[BI4Cloud](https://www.capterra.com/p/51192/BI4Cloud/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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