--- title: "READI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about READI Software - reviews, pricing plans, popular comparisons to other Access Governance products and more." source_url: "https://www.capterra.com/p/241974/Readibots-READI-Platform/" page_type: "product" language: "en" --- # READI Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) READI ## What is READI? Readibots is the creator of the READI platform, the first Automation-as-a-Service (AaaS) platform designed to automate complex identity and IT management tasks. Readibots' unique cloud platform allows customers to quickly build automation solutions that remove the complexity and lower costs of everyday identity and IT management tasks. Readibots provide solutions for IT service desk automation, identity automation, IGA connectors, and software license management. ## What is READI used for? [Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)[iPaaS](https://www.capterra.com/ipaas-software/)[Access Governance](https://www.capterra.com/access-governance-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for READI?[Manage this product listing](https://www.g2.com/products/readibots-readi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### READI 4.9 (10) VS. [### Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [4.4 (239)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.0 (236) Value For Money 5.0 (10) Value For Money 4.3 (182) Customer Service 4.9 (10) Customer Service 3.8 (177) ## READI alternatives Highest Rated [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/) Starting price $420.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/) [4.4 (195)](https://www.capterra.com/p/124575/Web-Data-Extraction/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124575/Web-Data-Extraction/) [BizteX robop](https://www.capterra.com/p/10016485/BizteX-robop/) [4.3 (12)](https://www.capterra.com/p/10016485/BizteX-robop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016485/BizteX-robop/) [WorkHQ Platform](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/) [4.4 (27)](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/) [View all alternatives](https://www.capterra.com/p/241974/Readibots-READI-Platform/alternatives/) ## FAQs about READI Overview ### Which roles and teams benefit most from READI? READI is most used by cybersecurity leaders, IT managers, architects, and engineering teams that need stronger security readiness and operational visibility. Consultants and solutions specialists use it to assess environments and guide client decisions, while product and technical leaders rely on it to align risk management, infrastructure planning, and cross-functional execution. Answer based on 10 reviews Overview ### What company size and industries is READI built for? READI serves enterprise IT and identity leaders, with 70% of reviewers from enterprise companies and 30% in computer software. It also fits midsize businesses at 20% and is used in higher education and IT services, each at 20%, most often for robotic process automation. Answer based on 10 reviews Features and Usability ### What are the key features of READI? READI offers AI/machine learning, business process automation, and unattended automation for task execution. It includes access controls and role-based permissions, plus audit trail and compliance management for governance. Additional features include data capture and transfer, multiple data sources, scheduling, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does READI integrate with? READI integrates with Microsoft 365 and ServiceNow, and also connects to Oracle Identity Management, SailPoint, and Saviynt. These integrations cover identity governance, access management, and service request workflows, giving READI a focused set of connections for enterprise IT and onboarding and offboarding processes. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does READI offer? READI provides in-person training and webinars for teams getting started. In-person training supports direct, face-to-face instruction, while webinars offer remote group sessions for learning key features and setup steps. Getting Started and Support ### What customer support options does READI offer? READI provides email/help desk and phone support. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 558 Access Governance reviews Not all robotic process automation products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Rules-Based Workflow** (**83%** of reviewers rated this feature as critical) - **Real-Time Data** (**75%**) - **Third-Party Integrations** (**52%**) READI includes **Third-Party Integrations**, which supports connections with other business systems. However, it does not offer **Rules-Based Workflow** or **Real-Time Data**. Instead, READI provides other important capabilities that reviewers also value, including **Access Controls/Permissions** (**65%**) and **Business Process Automation** (**54%**). These features help businesses manage user access and automate repeatable operational tasks, allowing teams to maintain oversight and improve day-to-day efficiency. Business Process Automation 5.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Integration into Third Party Applications 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Embed/link applications into third party software so it can be accessed within a third party system Reporting/Analytics 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data AI/Machine Learning 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Access Controls/Permissions Define levels of authorization for access to specific files or systems Audit Trail A record of all activities within the system, including user access, changes made, etc. READI 15 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Integration into Third Party Applications: Embed/link applications into third party software so it can be accessed within a third party system - Multiple Data Sources: Allows users to manage data from a number of sources - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unattended Automation: Automate processes from start to finish without human assistance --- Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 5.0 (10) Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ SailPoint](https://www.capterra.com/p/130835/IdentityIQ/)[ Oracle Identity Management](https://www.capterra.com/p/131418/Oracle-Identity-Management/)[ Saviynt](https://www.capterra.com/p/171887/Saviynt/) ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 10 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Anthony C. DevOps Retail ### "Powerful Automation Capabilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 16, 2022 Pros The READI platform enables our company to create automated and prescriptive processes using native Powershell language for use in our cloud and on-premises applications. The software is easy to setup and use with almost no need for technical training or knowledge of proprietary syntax. Scripting is as simple as developing a Powershell script, however the value-adds are the features surrounding what has been built into the platform like providing role-based access, logging, environmental variables, credential stores, code signing, and a dynamic user interface and portal. No other solution that we have reviewed has provided the level of features along with the ease of use that the READI platform has Cons There is a learning curve when trying to understand all the features and navigation of the complex capabilities of the system. Alternatives considered [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FB Fred B. IT Manager Information Technology and Services ### "Great for automating provisioning/deprovisioning users. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2022 READI has always been very responsive to any concerns I have raised or suggestions I have offered. Pros It helped take pressure off of our overwhelmed IT staff. By automating onboarding/offboarding, HR personnel were able to provision and deprovision new employees without requiring the technical knowledge normally required. I also like that out of the box it is very useful for automation within an Office 365 environment. In addition, the READI customer engagement team is eager to assist with customizations that are not enabled 'out of the box'. Cons At first I was wary of running scripts that were not signed. When I raised this concern with READI, they built a solution within a few weeks that enabled script signing in the solution. Reasons for choosing READI 1\. Reasonable pricing - fit the size of our company 2. Immediately useful out of the box 3. Customer Engagement 4. Flexible platform Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jean Patrice A. Data Security Manager Outsourcing/Offshoring ### "Readibots Automates Complex Processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2022 This platform fits seamlessly into our organization. The company has very skilled supports and there was never a time that they have failed to help us solve any problem. They are wonderful to work with. Fantastic support for a great product. Pros I liked the fact that it is customizable, which allows you to really make it fit your business rather than trying to make your business fit the software. The platform has advanced AD queries that can be easily used in new automation which helped us reduce the processing time of requests from days to minutes. Cons Nothing. It is simply the best. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RD Rob D. VP, Product Computer Software ### "A Powerful Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2022 Pros Readi delivers valuable point solutions backed by a powerful platform that allows you to extend and customize the solutions to fit the specific needs of your own organization. Cons There is a small learning curve exploring all the capabilities of the platform, but no real downsides to report. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jason S. CISO Computer Software ### "Getting better automation for less spend" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 They are very easy to work with, fast to respond and care about the success of my team! Pros Setting up the Readibots platform was very straightforward. But more importantly, following O365 best practices for off-boarding was tedious and required the Admin to go into multiple locations in O365 console blades. Readibots fully automates the O365/AAD best practices for onboarding and off-boarding of users. All of these actions are in 1 form and get a full audit log of the work performed. In addition, RB enables the full automation of distribution groups using multiple AAD user fields in Boolean language. The current set of dynamic distribution groups provided by O365 is.... limited. Day to day operations can be easily delegated to key players to distribute basis operations. Password resets, license assignment, group management, and best of all ... these events are all captured in audit logs. Cons Search and Dashboarding. I have been talking with the dev team, and they said these are coming! but There are status queues so you know what is going on. and you can go in and see when a job ran how long it took. However, the metrics are not being consolidated to capture an average run time of a specific job or total run time for a group of jobs. Reasons for choosing READI We are a small company (400 people and, at the time of purchase, 3 IT people) we needed something which was all SAAS hosted, cloud-focused (we do not have on-prem of any kind), and need to automate our O365 workload for onboarding and offboarding. Readibots was the last piece in that automation plan and it FIT perfectly! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JK Jesse K. IT Architect Higher Education ### "READI Process Automation Lets You Focus on Bigger and Better " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2022 READI support is responsive and engaged. We have a great partnership and get a great value from the product. I would recommend READI to any organization looking to modernize the services they provide. It has allowed our team to focus on building IT solutions instead of getting bogged down with requests and provided vetted processes and information to places in the business without unnecessary gatekeepers. Pros Readibots has allowed the University of Kansas to leverage a Zero-Trust delegation model to remove roadblocks in our IT processes and support. We bypass the bottleneck of ticket systems and email chains by creating processes that perform needed tasks by those who need to do them. This frees up our team to focus more on interesting challenges and implementing solutions rather than manual or routine chores. Cons Readibots is a platform that is constrained by your imagination and ability to leverage it. You will get out of it what you put in, so expect to spend time creating and implementing solutions that meet the needs of your environment. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AJ Andy J. IT Engineer Senior Higher Education ### "ReadiBots: An extremely powerful platform to automate pretty much anything!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2022 I am very impressed with the overall quality and care that the team at ReadiBots puts into their product. Their support department is always willing to help and they are always working on new features to add. Pros The fact that the platform is built to use PowerShell meant that a lot of our pre-existing scripts/workflows could just be brought right into the platform with little to no effort on our end. Cons Honestly there isn't anything that comes to mind when i think about things i like least about ReadBots. It's pretty much all things i like! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Matt T. Technical Manager Computer Software ### "A Breath of Fresh Air" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2022 I have worked in the Identity space for over 20 years so my use cases are primarily centered around those platforms. No IGA platform that I have encountered can do everything. There are always times when a customer needs to solve for an issue that was either not thought of when the IGA platform was developed or it simply falls into a series of odd edge cases. If you work in this industry you understand how clients can get bogged down with edge cases, but finally a platform (Readi) has come along that alleviates all the stress related to them. Pros Ease of use. Quick ROI. A language everyone uses. Ability to turn bots into REST API endpoints. I cannot begin to tell you how fast it is to realize value with this platform. Since the underpinning of Readi is PowerShell the user is off to the races in no time. It took me only minutes to code up my first proof of concept bot. It is extremely flexible- a blank canvas that allows the imagination to run wild. Cons No cons that I have identified at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Justin H. Principal Consultant Computer & Network Security ### "API Integration Eases Integration with Third Parties" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2022 Pros Our Third Party has the ability to send JSON payloads to and API endpoint and Readibots gives us the capability to accept the payload and perform processing using Powershell. The customer support from the company is outstanding as they will help solve challenging integrations and ensure that your implementation is a success. Cons We have not encountered any limitations thus far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Chris M. Sr Solutions Consultant Information Technology and Services ### "Readibots is the answer you have been looking for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2022 It gives me insight to an environment quickly, so I can make decisions. Pros The product is easy to use and integrates well. Cons I cannot think of anything I do not like about the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/241974/Readibots-READI-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.