--- title: "Docket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Docket Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/241977/Docket/" page_type: "product" language: "en" --- # Docket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Docket ## What is Docket? Docket is a commercial or roll-off dumpster tracking software that manages client communication and interaction from lead to job completion. Users can accept payments 3 ways with Docket, on the admin website, with the Docket mobile app, or on their personalized client dashboard. Docket lets users design websites from the ground up to look as elegant on a phone as it does on a desktop. Page templates come predesigned with SEO-optimized content ready to go or customizations can be added by the included drag and drop features. ## What is Docket used for? [Waste Management](https://www.capterra.com/waste-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $55 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Docket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.servicecore.com/&name=Docket) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Docket 3.0 (2) VS. [4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/) Starting Price $55 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.7 (27) Value For Money 3.5 (2) Value For Money 4.7 (27) Customer Service 3.0 (2) Customer Service 4.9 (27) ## Docket alternatives [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (488)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/241977/Docket/alternatives/) ## FAQs about Docket Overview ### What company size and specific industries is Docket built for? Docket is designed for dumpster rental and junk removal businesses of any size, especially companies in waste management and related service operations. It is built for organizations that need software tailored to managing rentals, pickups, and scheduling in these specific service industries. Features and Usability ### What are the key features of Docket? Docket includes fleet management, GPS, monitoring, payment processing, and scheduling as core features. It also offers invoice creation, invoice history, and online invoicing for billing and records management. These features support vehicle oversight, payment handling, and scheduling in one system. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Docket offer? Docket provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup and instruction, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Docket offer? Docket provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These channels give users multiple ways to get help, find answers, and resolve issues. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 16,165 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**56%**) Docket includes **Invoice Creation**, which gives businesses a direct way to generate and send bills. However, it does not offer **Invoice Processing** or **Quotes/Estimates**. Instead, it provides other features that reviewers also rate highly, including **Payment Processing** (**52%**), **Online Invoicing** (**51%**), and **Invoice History** (**44%**). These features help businesses collect payments, manage invoices digitally, and keep a clear record of past billing activity, allowing teams to handle day-to-day invoicing work more efficiently. Payment Processing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Invoicing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Fleet Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Management of commercial motor vehicles for work-related purposes GPS 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Scheduling 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Docket 8 features ### All Features - Fleet Management: Management of commercial motor vehicles for work-related purposes - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Invoicing: Create, send, and view electronic invoices - Payment Processing: Accept, record, and reconcile financial transactions - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.5 (2) Free Trial Free Version Basic $55.00 Usage Based,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent ML Mays L. Owner Construction ### "Crashes, glitchy, poor customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 30, 2026 Below average. There’s not a lot of alternatives, but don’t count on this app working consistently for your business. It crashes daily. Pros It’s decent for day to day logistics and the layout is easy to follow. The dispatch page and reports are helpful. Cons Customer support is really poor. This app has glitched frequently, most recently resulting in the loss of credit card info. The company offered no support or reimbursement for the loss of customer info and actual revenue loss due to a problem on their end. Poor customer support. Alternatives considered [Hauler](https://www.capterra.com/p/215941/Hauler/) Reasons for choosing Docket Easier setup and management of dispatch and invoicing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Derek B. Owner Environmental Services ### "Great for Waste Management Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2022 The customer support is fast, friendly and reliable. The how-to videos are helpful as well and I like the interaction between us as the business and the software developer. Pros The software has allowed us to integrate a reliable dumpster management system to allow us to track inventory, organize our billing system, and make better use of our time. Cons I have not yet encountered any software issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2022 Hi Derek, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to continuing to serve you and your company! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.