--- title: "Tixserve Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tixserve Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/242001/Tixserve/" page_type: "product" language: "en" --- # Tixserve Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tixserve ## What is Tixserve? The leading digital ticket distribution platform for live events. Tixserve is more than a ticket fulfilment service - it's direct access to ticket holders. Providing secure and instant ticket delivery as standard, the platform drives revenue - ramping up fan engagement for more profitable brand interactions. The solution complements the ticketing process beyond the transaction, adding value to any event engagement or marketing plan and boosting income for event organisations. ## What is Tixserve used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tixserve?[Manage this product listing](https://www.g2.com/products/tixserve/claim_requests/new?auto=true) ## Tixserve Overview Updated August 2026 AI summary Tixserve provides ticketing solutions for organizations of all sizes, offering tools for attendance management, barcode scanning, and customer data management. With features such as POS, seating maps, and event management, it supports both online and onsite ticketing. Tixserve is accessible across multiple platforms and includes options for customization, integrations, reporting, and mobile ticketing to fit diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tixserve 4.8 (5) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.8 (5,821) Value For Money 4.8 (5) Value For Money 4.9 (3,595) Customer Service 5.0 (5) Customer Service 4.9 (3,324) ## Tixserve alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) [View all alternatives](https://www.capterra.com/p/242001/Tixserve/alternatives/) ## FAQs about Tixserve Overview ### What company size and specific industries is Tixserve built for? Tixserve is designed for event organizers, promoters, rights holders, stadiums, arenas, venues, clubs, and sponsors that sell tickets in the live sports, music, and entertainment industries. It is a fit for organizations of varying sizes involved in ticketed live events across these sectors. Features and Usability ### What are the key features of Tixserve? Tixserve offers event ticketing, online ticketing, mobile ticketing, and onsite ticketing, plus barcode/ticket scanning and seating map tools for admission control. It also includes attendance management, visitor registration, customer database and data management, customizable branding, real-time reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Tixserve offer? Tixserve provides in person training, live online sessions, documentation, and videos. In person training supports guided instruction, live online sessions allow remote walkthroughs, documentation offers written reference material, and videos provide visual guidance for reviewing features and steps. Getting Started and Support ### What customer support options does Tixserve offer? Tixserve provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,861 Ticketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) Tixserve supports **Event Ticketing**, but it does not include **Online Registration**. Instead, it offers **Ticket Reservations** (**59%**), a related feature that still helps teams manage access and hold inventory for attendees. While the system lacks **Online Registration**, its ticketing and reservation capabilities can still support event operations, helping businesses manage distribution and attendance with more control. Barcode/Ticket Scanning 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Customer Data Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Searchable repository of information about clients Reporting/Analytics 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Seating Map 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Tixserve 24 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Ticketing: Manage tickets for specific events - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Promotion: Market event via social media tools - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Registration: Make a list and register visitors --- Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.8 (5) Value for money 4.8 (5) 4.8 Based on 5 reviews ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent John H. CEO Computer Software ### "Tixserve Product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2022 Tixserve helped us to expand our product offering and maintain the high standards that we offer to all our customers. Pros The integration into Tixserve was easy for our development team and allowed us to provide an elite level service to boost our product offering. The team have been great to work with and have gone above and beyond in terms of customer service. Cons We have had no qualms with Tixserve or its offering. The team were always clear in what they offer and what the product can do and it has exceeded our expectations so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Matt C. Ticketing Manager Sports ### "WRU / Principality Stadium" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 The digital transformation has had a significantly positive impact on our business. Great product and good people has meant an enjoyable overall experience working on the project Pros Market leading security features User friendly White labelled Access to end user data Cons Lack of contingency plan (now resolved) Requirement for enhanced reporting Reasons for choosing Tixserve Ticketing and security function at it's core Offline functionality supports connectivity challenges Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SW Simon W. Senior Events & Editorial Manager Retail ### "A well conceived ticketing app with a lot of potential to minimise ticket touting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 27, 2022 I would say that we have shown a lot of trust and belief in the developers of the Tixserve app and that belief has been well founded as there have been some big improvements in the system in a relatively short time. I would gladly recommend this product to anyone and would suggest that it is still to hit its full potential, as the developers are always looking to make improvements and suggest new ideas and commercial opportunities to the users. Pros The Tixserve software is very well designed with a lot of features that make it easy to use for both customers and our staff. Set up of events in very straight forward and intuitive, with a well set out administration portal. The software has a lot of potential to develop and improve customer the experience with mobile phone based technology becoming the 'norm' for event access. We were originally drawn to the software as we needed a solution that could sit outside our online sales platform but that had the potential to be integrated should we decide to incorporate the API at a future date. The big selling feature of this platform is its simplicity and also the very secure way in which tickets can be controlled and strict non-transferrable tickets can be easily created, if the artist sees this as a priority. Cons There are a few features that are currently being developed which will improve the experience of managing customer data. In particular the ability to see at glance all tickets that have been transferred, including the original owner and the current holder. This will improve how we manage refunds on cancelled events, which with covid are more common than we would like. Reasons for choosing Tixserve The way in which the platform could sit outside our system was a big factor, but also the cost per ticket was very competitive and meant it fitted well within our business model and the margins that we operate within. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN Sarah N. senior commercial marketing executive Sports ### "Easy to use ticket app " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Been very easy and a smooth journey, especially given the changing timeframes and circumstances we were under. Pros It allows us to know the end user, provides insight we never had before, increases ticket safety and security and for our fans particularly our hospitality guests its ease of ticket transfer makes inviting large numbers of guests easy, especially with drop outs, no longer does the space have to go to waste because the physical ticket cannot be retrieved and reassigned. Cons I think we are fairly new in using this product and want to make sure we are completely happy with the basic functionality before we go further in depth. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jacqui M. Franchisee Directir Food & Beverages ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2022 Pros Easy to use and excellent customer service. Cons Product is user friendly and benefits outway any cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.