Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Tracker I-9 Compliance Reviews
Showing Most Helpful
Showing 8 of 8 reviews
"Tracker I-9 "
Pros: I really enjoy the profile setup and the ease of the completion process.
Cons: None that I can think of at the moment.
"I9 Tracking"
Overall: Good experience overall. Very easy to use.
Pros: It is easy to use and set up. Sends reminders on incomplete sections.
Cons: Can sometimes load for a long period of time.
"Easy to use"
Overall: Overall positive experience, would recommend to other companies that want simplicity.
Pros: Tracker I-9 Compliance is easy to use and user friendly.
Cons: I don't know, since Tracker is the only I-9 tool / interface I've ever used so I don't really have anything to compare my experience to.
"Useful product"
Pros: The efforts toward continuous improvement and customer feedback is wonderful. I have seen the system evolve to an even sleeker system with more features than we are currently taking advantage of. The Customer support and assistance from the implementation manager [sensitive content hidden] has been amazing.
Cons: The biggest issue we have had is the billing. The complication stems from the way the contract was finalized. Nonetheless, Mitratch/Tracker has worked collaboratively with us to resolve the matter.
"Angela Review"
Pros: I like that all of our I9s can be kept in one place and that it is all electronic
Cons: It use to be easier to upload documents into section 2 but that function has been taken away and now it has to be a PDF and you are unable to drag it into the attached file. Wish this would be brought back!
"I9 Reverifications"
Overall: Overall, the platform is easy to use and is straightforward.
Pros: Very easy when I9 reverifications needed to be completed last summer. I like the audit trail. The platform is very straight forward.
Cons: Implementation was a little bit frustrating, as they continued to confuse our corporate company with one of our sister companies that also uses the platform. However, once this issue had been clarified, the process was smooth.
"Ease of use for candidate and employer"
Pros: Tracker guides the candidates making sure forms are filled out and identifications are uploaded correctly. The automatic running of EVerify and saving forms is quite a time saver.
Cons: We are not notified via email when a candidate completes section one. However, this option may be buried somewhere in the settings.
"Easy to Use!"
Pros: What I liked most about Tracker I-9 is the ability to customize it to fit what you need.
Cons: What I like least about Tracker I-9 is that the software itself can be a little slow.