# Guidey Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guidey Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/242066/airguide --- # Guidey Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guidey ## What is Guidey? airguide is now Guidey™ - an award winning digital guidebook platform for short term rentals and vacation rentals, helping you save time, do less and impress your guests. Give your guests the information they need about their accommodation and the local area - all in one easy to use web app. Quickly, simply, and with nothing to download! Guidey™ is a robust and fully scalable solution for simplifying guest management. Find out how we helped Citystay Living reduce guest enquiries and improve the guest experience: guideyapp.com/customers/citystay-living ## What is Guidey used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 85 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $1.8 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Hospitality Property Management / 2026 - Vacation Rental / 2026 Our "Best of" badge program showcases products with the highest ratings... - Hospitality Property Management / 2025 Do you work for Guidey?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://guideyapp.com&name=Guidey) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Guidey 4.9 (85) VS. [4.8 (1,550)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $1.8 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (85) Ease Of Use 4.6 (1,550) Value For Money 4.8 (81) Value For Money 4.6 (1,479) Customer Service 4.9 (76) Customer Service 4.7 (1,520) ## Guidey alternatives [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (472)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/242066/airguide/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For Vacation Rentals 4.9 (71) 71.83% of 71 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Experience Management 4.9 (57) 78.95% of 57 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Activity Dashboard 4.8 (39) 69.23% of 39 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Templates 4.6 (38) 60.53% of 38 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Multi-Currency 4.8 (20) 35.00% of 20 reviewers that rated this feature as important or highly important Manage and handle various international currencies Guest Communications 5.0 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Guidey 10 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Pre-designed layouts that can be customized to match preferences and requirements Designed for vacation rentals Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage and handle various international currencies More than one location Add, view, and edit details of all properties managed by an agency that are available for sale or rent Length of rental Get Advice We can help you find the software with the features you need. Features 4.8 (85) 4.8 Based on 85 reviews ## Pricing Value for money 4.8 (81) Free Trial Free Version From Price $1.80 Flat Rate,Per Month Value for money 4.8 (81) 4.8 Based on 81 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ what3words](https://www.capterra.com/p/233779/what3words/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (76) 4.9 Based on 76 reviews ## User reviews Overall rating 4.9 Based on 85 reviews Filter by rating 5(75) 4(8) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KS Kelvin S. Owner Real Estate ### "Easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 Easy so far! I really liked how you could add attractions and dining and it show a map. We’ve order a card for our unit with the QR code so renters can just scan it! Pros It is really easy to set up! It was intuitive and I liked the way you could add restaurants and cafes by name or address. Cons I personally would like it to be more of a “flip book” style and look with pages that turned, but it is easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Steve F. Owner Hospitality ### "Recommend Overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2026 I love it. There is just some minor issues & inconveniences that could be corrected to make the product smoother and less confusing for customers. Pros User Friendly. Organized. Not overwhelming for the customer. You can put a wealth of information. Good bye are the days of printed material all over the place! Easy Peazy! Cons When trying to categorize certain restaurants/bars under the certain categories, you could only list them once, even if you create a new category. So, one location couldn't be in another category. Also, I would like to be able to move certain categories in different order. I feel most people are interested in the wifi once they enter the property, so that should be towards the top of the order, instead of the bottom. Also, I can't seem to change the directions around. It's confusing how its set up. If I hit get directions it goes to google which enters a longitude & latitude. you have to paste in the link from the actually google maps for it to work, thus creating confusion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you Steve for taking the time to leave us this fantastic review, we're so glad you find our software user friendly! Thank you for leaving us such detailed feedback regarding improvements, we'll certainly take a look at these and introduce them into the dashboard where possible. KK Klemen K. General Manager Hospitality ### "Hidden gem 💎" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 Great experience for the guests! Almost all you can imagine, you can put inside for the guests. The flexibility is awsome. Pros Value for the money and multilingual support. Together with an AI agent it's a great experience for the guests. Cons Design and simplicity with moving around. There is a lot space for improvements. I hope that you will include us in improvements. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) Reasons for choosing Guidey Great experience and value for the money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2026 Thank you Klemen for taking the time to leave us this excellent review, we're glad you find our software provides a great guest experience and value for money! We're always working on improving the experience and we'll take onboard your valuable feedback. AN Ali N. Property Manager Commercial Real Estate ### "Quality app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 10/10 cannot fault price is really good and has many features, there is still room for improvement. . Pros Easy to use, great price, good connectivity and easy to add options on to your own app and share between properties Cons Layout is a bit to simple and looks plain to guests, colour improvements needed to help make it more eye pleasing and custom Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Thank you Ali for taking the time to leave us this fantastic review, and thank you for your feedback. You'll be pleased to hear that we'll be adding more design customisation options very soon! KB Kenny B. Manager Hospitality ### "Simple to use and fully customised. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 Excellent, very simple to use and I really like that I can customise it to my exact needs, I am very happy with it and like the look of it Pros I found it very easy to set up and customise the way I wanted for my business..the results look very professional Cons I have not found any issues yet with the software, the price is fair and works well. I am happy with the experience Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2026 Thank you Kenny for taking the time to leave us this fantastic review, we're glad you found Guidey easy to set up and customise for your business. LR Laurin R. NA Real Estate ### "Great product but could be easier to design" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2025 Pros I like the overall idea of it and how it works. I am going to use it for my airbnb property so renters can have all the essential info at their fingertips Cons It was a little difficult to figure out and go back and forth between updating and viewing how it looks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2026 Thank you Laurin for taking the time to leave us this great review, we're glad you'll find Guidey useful to ensure your Airbnb guests can have all the essential info at their fingertips. SI Sarah I. Owner Real Estate ### "Good overall." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 June 10, 2025 Overall really happy. It is easy to use and set up modify as necessary and it's great that I can do that when not present in the accommodation. Pros Guides really easy to use. It works well alongside guesty as a main operating system. We use the link in correspondence emails and it's easy to update regularly. Cons It would be a great feature to personalised the layout further such as menu order. A little on the pricey side in comparison to others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2026 Thank you Sarah for taking the time to leave us this great review, we're glad you found Guidey easy to use and integrate into your workflow. Thank you for your feedback regarding more personalisation, we'll take a look at what we can do to improve this. Talisa W. Director Management Consulting ### "Totally Recommend Guidey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Super happy with Guidey, I think it makes life so much easier for hosts and woud absolutely recommend to others. Pros Easy to use and love the end product. Loved the option to add different languages. Cons I would like all icons showing on the front page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2025 Thank you Talisa for taking the time to leave us such a fantastic review! We're so glad to hear that you love our product and you think it makes life easier for hosts. MR Madison R. Office Manager Hospitality ### "WONDERFUL PRODUCT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 We love getting to customize every part of the app to make it easy for our guest. Pros Love how easily accessible everything is. Cons I really don't have anything bad to say. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2025 Thank you Madison for taking the time to leave us this amazing review. We are so glad you think our product is wonderful! NR Nithya R. Director Hospitality ### "Easy to implement guidebook" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 3, 2025 Easy to use, sugegsts appropriate content Pros Intuitive, gave tips on how to create content Cons Did not have an app that i downloaded so had to use links from emails Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2025 Thank you Nithya for taking the time to leave us this great review. We're so glad you've found our guidebook easy to implement! [View all Reviews](https://www.capterra.com/p/242066/airguide/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs Guidey](https://www.capterra.com/compare/152433-242066/Hostaway-vs-airguide) [Lodgify vs Guidey](https://www.capterra.com/compare/131924-242066/Lodgify-vs-airguide)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)