# Page 3 | Guidey Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Guidey the right Vacation Rental solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/242066/airguide/reviews --- Guidey 4.9 (82) [View alternatives](https://www.capterra.com/p/242066/airguide/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Guidey ## Showing most helpful reviews Showing 51-75 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FC Francisco C. CEO Real Estate Used the software for: I used a free trial ### "Awesome app" May 18, 2023 5.0 8/10. I really need that feature. Pros It was because of you that i found the world of online guides. Its awesome, super cool features. The only thing that make me using another product it was the problem of the translation. Cons The translation its super important. In portugal we need 4 languages minimum. Reason for choosing Guidey \-- Review Source SS Susie S. Company Director Real Estate Used the software for: Less than 6 months ### "Simple, functional, effective" August 21, 2023 5.0 Also - I had very good customer service. Pros I was about to create a paper guide for a property and then I found this. It was very easy to set up and populate with great prompts. Adding photos is easy I love the links to google maps and so far guests have found it really useful. Also love the QR code function and that it can just be send over WhatsApp and email. Also brilliant that you update it anytime even when guests are already staying. Cons Obviously once you have completed your whole guide through the free trial you are unlikely to not pay to carry on! Reason for choosing Guidey It looked to be the most user friendly. Review Source Response from Guidey September 11, 2023 Thanks for taking the time to leave us this fantastic review! We're glad you find our guides easy to set up and share with guests - this is something we've worked tirelessly to achieve so we really appreciate this feedback! FE Francisco E. Owner Hospitality Used the software for: Less than 6 months ### "New User Happy Customer " February 19, 2024 5.0 Easy, fast, convenient way to add everything you need for a guest to enjoy your property more Pros I love the ability to add links and fast and easy adds ti recommendations around town Cons User interface could be more custom to fit into brands needs Reason for choosing Guidey The ability to adds links for guest to fill out survey before checking out Switched from [Folio](https://www.capterra.com/p/136099/Folio/) Airguide allows for links to be added to guide book Review Source Response from Guidey February 20, 2024 Thank you for taking the time to leave us this fantastic review! We're so glad that you find our platform easy, fast and convenient to use and we really value your feedback. Thank you once again. HY Helen Y. Director Recreational Facilities and Services Used the software for: 6-12 months ### "I love AirGuide" March 9, 2022 5.0 I can leave guests to check in on their own, leaving me more time to myself! Pros AirGuide is easy to use…from setting up our Airguides to feedback from the end user it is so simple and intuitive to use. Cons Nothing at all! It’s fantastically brilliant. Review Source JP Joanne P. Head of Operations Leisure, Travel & Tourism Used the software for: 1-2 years ### "Airguide Review" March 11, 2022 5.0 Pros The software is easy to navigate, and it's user-friendly! Cons Maybe it's good if we can upload multiple photos so guests will have a better view of the photos we provide. Review Source SS Suzanne S. owner Hospitality Used the software for: 6-12 months ### "brilliant product even for small holiday lets " March 9, 2022 5.0 Really good product and customer service too. Pros Very easy to personalise for my own business, can adapt it easily to what we offer guests. Cons None - very easy to use and personalise. Review Source RQ Richard Q. Property Manager Hospitality Used the software for: 6-12 months ### "Excellent Software" November 17, 2022 5.0 Pros Provides great Features for user and guest to view. Cons Couldn't find anything wrong with the software. The company provides responsive help all times. Review Source GP Geron P. Investor Real Estate Used the software for: Less than 6 months ### "New user for short term rentals" July 6, 2023 5.0 Pros I use this as a guidebook for my guests in my short term rentals. It's easy to set up and provide to guests upon checkin. The QR code is VERY handy, as you can print it and post it throughout the property. Cons One feature that would improve is the ability to add photos to the checkin process for each step. Another useful feature would be to be able to add your own categories in "Local Features and Recommendations". For example, If I wanted to create a category for "Nightlife" or "Restaurants" or "Rooftops" or "Brunch" etc. instead of having them all grouped into "Food and Drink". Review Source Response from Guidey July 13, 2023 Thank you Geron for taking the time to leave such a great review! We're so glad you find our product easy to set up, and we'll be sure to take on your feedback for future improvements. SF Sally F. Senior Sales Administrator Hospitality Used the software for: Less than 6 months ### "Great value for money, extremely impressed" March 26, 2024 5.0 From the initial contact, they were very patient as we took our time in reaching the setting up point, we provided basic information and they filled in all the gaps, even when I wanted to make a couple of changes, these were done promptly with no fuss. Pros The simplicity of just having to send the guest a link and the support from airguide made the process of setting up far less complicated and time consuming than I had anticipated. Cons Can't think of any Cons, yes a bit of effort needed in the initial set up but less than what I had expected. Review Source Response from Guidey March 27, 2024 Thank you Sally for taking the time to leave us such a fantastic review. We're so glad you found the set up process simple and that you find our software service great value for money! Paul B. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Asset for Vacation Hosts " June 11, 2023 5.0 Extremely Happy with airguide. It provides my guests with all the necessary information and recommendations in an easy to read format with beautiful images, customer service is top notch! Highly recommend to all hosts. Pros Ease of use, visual images, professional clean look, QR Code, Customer Support Cons There was a small issue of an edit that wouldn’t update/delete but a quick email to your staff resolved the issue. Review Source VL Vicky L. Owner Hospitality Used the software for: Less than 6 months ### "Airguide made it easy" July 17, 2023 5.0 Pros Easy to get it up and running and I love the QR Code it generates for guests. Cons Formatting is a bit of a challenge. Customer support gave me coding to do bolding, line breaks, etc. So that overcame my issue. Reason for choosing Guidey ease of use. Review Source Response from Guidey July 20, 2023 Thanks for taking the time to leave us this great review. We're glad you find our platform easy to use and we'll take a look at what we can do to make text formatting easier in the future! LH Louise H. Owner Hospitality Used the software for: 6-12 months ### "Looks so professional" March 18, 2022 5.0 Brilliant. Couldn’t do without it. Makes my life as a host so much easier. Thank you! Pros Love this software. Makes checking people in so easy. All information in one place. Cons It’s a little rigid. It would help if you could generate your own sections. Would also help if there were some analytics behind the software so we could see what pages the guests click on the most and to check they click in the link in the first place! Reason for choosing Guidey Looked easy to use Review Source JD Jen D. Property Management Assistant Hospitality Used the software for: Less than 6 months ### "Love our virtual welcome book!❤️" March 3, 2023 5.0 The customer service and the airguide team are SUPERB!!!! Especially since I am in Florida and they are in the UK. AMAZING!!! Pros Airguide is easy to use. I love how easy it is to create and implement for our guests. Cons Nothing, so far!! If I find a glitch, I will let you know! So far so good! Reason for choosing Guidey It was a perfect fit. The price and what you get, you cannot beat! Review Source LR Laura R. Owner Real Estate Used the software for: Less than 6 months ### "Easy Peasy!" June 5, 2023 5.0 It was much easier than anticipated. Pros I simply entered the names of places and bam, airguide popped up the business, love that! Cons Copy feature (from one listing to another) did not seem to work. Reason for choosing Guidey I like the ease of use and it looks professional. Review Source SS Stephen S. Partner Real Estate Used the software for: I used a free trial ### "Thrilled with my AirGuide " March 14, 2024 5.0 Setting up my AirGuide was such a pleasurable experience and future changes to my guide are so much more easy than altering it’s paper-based predecessor. Pros Was offered a video call with AirGuide principal \[sensitive content hidden\] who went through AirGuide and answered all my questions. Subsequent questions or queries were handled expertly and quickly by \[sensitive content hidden\] The set up took around a day. Am thrilled with the finished AirGuide. Cons Limited alternative font and colour options. Review Source Response from Guidey March 20, 2024 Thank you for this fantastic review - we're so glad you're thrilled with your guide and you found set up a pleasureable experience! AS Adrian S. Director Commercial Real Estate Used the software for: Less than 6 months ### "Good app at a good price" February 1, 2024 4.0 The \[sensitive content hidden\] followed up with me to check if I had any issues setting up which I thought was nice. Pros It has the basic features required for a digital guidebook and very easy to set up. Cons I can tell the app is in its early development. Review Source Response from Guidey February 5, 2024 Thanks for taking the time to leave us a review, we're glad to hear that you've found our digital guidebooks good value and very easy to set up! CL Colin L. Vice President Real Estate Used the software for: Less than 6 months ### "Airguide a must!" December 26, 2022 5.0 Pros Very easy to upload information and also easy to continually add information as needed. Cons Can't say anything negative honestly. Need a few months to be able to fully comment however. Review Source AD Ali D. Owner Real Estate Used the software for: Less than 6 months ### "Excellent User Interface" March 2, 2023 5.0 Pros This product is key to a successful host/guest experience. We love Airguide! Cons We have not experienced any cons so far. It would be cool if this product allowed us to get on google rentals. Alternatives considered [Hostfully Guidebooks](https://www.capterra.com/p/223111/Hostfully-Guidebooks/) Reason for choosing Guidey Better User interface and aesthetic Review Source CR Carley R. Short Term Rental Managment Hospitality Used the software for: Less than 6 months ### "Air Guide is a game changer " November 8, 2023 5.0 I am really enjoying Air guide, I will continue to use this for our upcoming properties! Pros The ease of being able to make changes and updates whenever I want! It is so much easier than printing out and old-school paper guide book. Cons Just that’s in USD funds since we are Canadian. I also wish there was an app . On the website I have to log in every single time. Review Source Response from Guidey November 11, 2023 Thank you Carley for taking the time to leave us this fantastic review. We're really glad you find our guides easy to use! We'll be sure to take onboard your valuable feedback to improve our platform in the future. kH kim H. director Individual & Family Services Used the software for: Less than 6 months ### "Exactly what i was looking for ! " January 19, 2023 5.0 i wanted an alternative to having a book in the airbnb that would lose pages or get lost or rip etc. THis is such a great experience to have this product Pros i loved that everything i was wanting for my new air bnb business was right in the one app! and the support was exceptional with a face to face in real time - actual person that spoke english to speak to me Cons I can't think of anything that i could mention here Reason for choosing Guidey airguide was easy to go through and had everything that i wanted Review Source MC Matt C. Owner Hospitality Used the software for: I used a free trial ### "Essential tool for short term rentals that span multiple sites" September 28, 2022 4.0 Pros I take the link and drop it in my listing descriptions, as well as have a QR code printout on-site. I never have to change these, but can update the guide as I see fit, whenever I’d like. Cons Setup takes a lot of time. It would be great to start with some basic templates that would apply to all/most properties. Review Source LW Louise W. Property manager Events Services Used the software for: Less than 6 months ### "Brilliant time saver" September 17, 2022 5.0 The benefits of being able to put a QR code in my holiday rental which links to my airguide is brilliant. No more worrying about if emails have been sent out with info. Pros I love how professional the airguide appears to guests in our holiday let. It looks considered and has everything guests need to know for there stay in one place. Cons Nothing. Everything has been very user friendly and no hiccups. Reason for choosing Guidey Recommended Review Source LW Lisa W. Host Hospitality Used the software for: Less than 6 months ### "Really useful and ready to use" July 9, 2022 5.0 Very good Pros Really easy to set up and use for guest guidebooks Cons A little more flexibility on direction setting would be good Review Source JG Julie G. Short term rental owner Hospitality Used the software for: Less than 6 months ### "Excellent product for short-term vacation rental owners" July 9, 2022 5.0 Excellent - customer service was great when I had an issue with text jot saving properly. Pros Love that the product is customizable and allows for photo uploads. Cons Wish the "home" tab was a little more obvious (larger maybe?) as it's easy to overlook. Review Source CV Chris V. Owner Real Estate Used the software for: 6-12 months ### "Easy to set-up and deploy" March 7, 2022 3.0 A great way to inexpensively share the details of a vacation rental with guests. Pros It's easy to set up and share with guests. It's easy to update as features of our house change Cons It's not the most intuitive for guests to navigate. With all the information necessary, it can be difficult for some things to stand out. I wish it was more customizable, but for the price it's a good solution. Review Source Similar Products Featured