# BookStack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BookStack Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/242068/BookStack

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# 

 BookStack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BookStack

## What is BookStack?

BookStack is an open-source knowledge management platform focused on design and usability. It features a WYSIWYG editor allowing you to easily create content within a set Book, Chapter & Page structure. The system has been continuously developed in the open for over 6 years, with a growing support and development community. Features such as draw.io integration, easy & powerful searching and page revision control ensure a great user experience when creating and view content.

## What is BookStack used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BookStack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bookstackapp.com&name=BookStack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BookStack

5.0 (3)

VS.

[4.6 (5,131)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.7 (5,406)

Value For Money

5.0 (3)

Value For Money

4.5 (3,343)

Customer Service

4.0 (2)

Customer Service

4.6 (3,222)

## BookStack alternatives

Highest Rated

[4.7 (24,073)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,412)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/242068/BookStack/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Knowledge Base Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Access Controls/Permissions

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Catalog Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Commenting/Notes

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

Customizable Branding

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Drag & Drop

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

BookStack 12 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Create and manage digital catalog of products/services with their details, specifications, and price

Leave comments and notes on documents for others to view

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage and support multiple languages

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Get Advice

We can help you find the software with the features you need.

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FV

Filippo V.

CTO

Information Technology and Services

### "Easy and powerful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2025

I was very satisfied both in setting it up and in using it. As a user I found it very easy to learn.

Pros

It ha a lot of features and it helps you to organise stuff. Its shelfs, books, pages really helps in getting stuff organised.

Cons

It lacks some integrations, like with mermaid graphs and some standard markdown syntax

Switched from

[HackMD](https://www.capterra.com/p/246874/HackMD/)

Bookstack is more customisable and indeed it is cheaper

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reasons for choosing BookStack

Cheaper and simplier to use. Bookstack is also very customisable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

David G.

Desarrollador

Information Technology and Services

### "Aplicación de Wiki y gestor documental sencilla y directa."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 29, 2023

Pros

Facilidad de uso. Es prácticamente instalar y funcionar. Rápida, intuitiva, pero no por ello poco potente. Posee todas las características que una aplicación de este tipo tiene que tener; Control de Versiones, editor potente, facilidades para organizar la información. Su estructura en estantes y libros resulta sumamente cómoda a la hora de asignar permisos.

Cons

Un poco mas de personalización gráfica y de elementos que se pueden visualizar o no, dependiendo del rol que se esté utilizando.

Reasons for choosing BookStack

Por su sencillez y facilidad de uso.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tom L.

Technical Manager

Higher Education

### "Great product for creating wikis to document common processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 4, 2022

Easy to upgrade and maintain with regular ongoing updates from the developer, however the product is conceptually limited by the developers desire to retain the Shelves > Books > Chapters > Pages structure, rather than abstracting these into a default set that could be customised.

Pros

\+ The support of Markdown and the preview of the documentation. + The automatic creation of a page contents using headings. + Pre-made structure of Shelves > Books > Chapters > Pages helps to get started. + Numerous IDM integrations including apps like Slack. + Auto-save of drafts.

Cons

\- Pre-made structure of Shelves > Books > Chapters > Pages is limiting. - File upload is only through a small droppable area which can cause you to loose the page. - Very limited visual customisation.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[Moodle](https://www.capterra.com/p/80691/Moodle/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[MediaWiki](https://www.capterra.com/p/205896/MediaWiki/)

Reasons for choosing BookStack

\- BookStack felt easier to manage thank MediaWiki and had more defined structure. - Moodle and SharePoint already exist within the organisation but the permissions would be hard to manage. - WordPress doesn't have a suitable Wiki structure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)