# Bongo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bongo Software - reviews, pricing plans, popular comparisons to other Assessment products and more.

Source: https://www.capterra.com/p/242141/Bongo

---

# 

 Bongo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Bongo

## What is Bongo?

Bongo is video and AI platform purpose-built to enhance practice, coaching, and performance evaluation, especially for enterprise enablement teams. Its primary mission is to verify and scale revenue-driving behaviors by providing users with structured, scenario-based practice and timely feedback. Learners engage by recording themselves in real-world simulations, such as pitching a product or handling objections. These videos are then evaluated through a combination of human and AI feedback, ensuring users demonstrate readiness before engaging with actual customers.

## What is Bongo used for?

[Assessment](https://www.capterra.com/assessment-software/)[Coaching](https://www.capterra.com/coaching-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bongo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bongolearn.com&name=Bongo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bongo

4.7 (10)

VS.

[4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (10)

Ease Of Use

4.5 (47)

Value For Money

4.7 (7)

Value For Money

4.5 (45)

Customer Service

4.9 (8)

Customer Service

4.7 (45)

## Bongo alternatives

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (32)](https://www.capterra.com/p/179077/Synap/reviews/)

Starting price

$143.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Memberspot](https://www.capterra.com/p/202917/Memberspot/)

[4.6 (47)](https://www.capterra.com/p/202917/Memberspot/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202917/Memberspot/)

Highest Rated

[Coaching Genie](https://www.capterra.com/p/10017524/Coaching-Genie/)

[5.0 (24)](https://www.capterra.com/p/10017524/Coaching-Genie/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017524/Coaching-Genie/)

[View all alternatives](https://www.capterra.com/p/242141/Bongo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Questions

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Test/Quiz Creation

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create or build customized tests and quizzes

Scoring

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Automatically calculate score after the assessment

Individualized Assessments

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Review or test a specific candidate's skills

Live Results Sharing

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Present live poll results to audience

Progress Tracking

5.0 (2)

250.00% of 2 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Bongo 22 features

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Tailored or customizable questions for more targeted and relevant data collection

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Compliant with HIPAA, which sets standards for sensitive patient data protection

Review or test a specific candidate's skills

Present live poll results to audience

Access software remotely via mobile devices

Two-way actions and communication between multiple users in real time

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Automatically calculate score after the assessment

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create, save, and re-purpose templates for emails, forms, etc.

Create or build customized tests and quizzes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.7 (10)

4.7

Based on 10 reviews

## Pricing

Value for money

4.7 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (7)

4.7

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.7

Based on 10 reviews

Filter by rating

5(7)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LH

Liz H.

VP, Operations

Professional Training & Coaching

### "Training Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2024

I really like the system and the AI that has been added. It helps with our learners in real time.

Pros

The features and the AI Coaching capabilities, spot on!! It has really helped us with instant coaching needs.

Cons

Because it’s integrated in our LMS, we can not do reporting.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2024

Thanks for the review, Liz! If you'd like, reach out to your Bongo representative who can find out which LMS you are on and see if we can articulate some reporting for you in the future.

DS

Denice S.

Sr. Director of Experiential Learning

Education Management

### "Authentic Skills Development & Assessment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2024

It's a great tool for soft skills assessment and development, like communication and interpersonal skills (e.g. empathy). We've also used it for demonstrating a skill or procedure like venipuncture. The implementation/customer service team is very prompt with returning emails and answering/resolving any questions/issues.

Pros

The use of video which makes things more engaging and authentic. The integration options - we use it in two different LMSs. The AI feedback mechanism, which provides instant FB to learners and helps relieve facilitators' time. The assessment options - you can do a star rating, rubric, percentage, auto-submit, and more. Ability to use the "practice" mode versus the "assessment" mode, where you can provide unlimited attempts versus a single hotseat attempt.

Cons

The inability to do self-assessment only using a rubric; when using a rubric, the instructor also has to grade to mark it "complete". The processing time of the videos; it seems slower than other video platforms I've used.

Switched from

[Rehearsal](https://www.capterra.com/p/174933/Rehearsal/)

Mainly because Bongo integrated better with both Canvas and Brightspace - our two LMSs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2024

Thanks for the review, Denise! That's great feedback and we will be sure to let our development team know.

EC

Emily C.

Senior Experiential Learning Designer

E-Learning

### "Bongo in E-Learning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 16, 2024

Pros

Using the features of Bongo we are able to create interactive lessons and activities for our students. Teachers love the ability to provide feedback directly to specific aspects of student responses.

Cons

We would like to see it integrate into our LMS with more features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2024

So glad that you are able to use our workflows to keep student engaged and interactive! Thanks for the review :)

JP

Jasmine P.

Learning Technology Consultant

Higher Education

### "Bongo Positively Impacts Learning and Assessment in Higher Education"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 16, 2024

Pros

The Bongo Video Assignment tool is a unique platform that has revolutionized the way students and instructors engage with video-based assignments. It is user-friendly and accessible, allowing students to upload and submit video assignments, view peer reviews, and receive instructor feedback. The tool supports experiential learning by enabling students to participate in assignments that involve video or audio recordings, helping them to develop soft skills such as communication, collaboration, and critical thinking. At McGill, Bongo is utilized in numerous language courses, providing a unique way for instructors and students to interact and converse during assessments. With four different types of video assignments available, the tool caters to various learning styles and objectives, ensuring that every student can find a format that suits their strengths and educational needs. It facilitates one-on-one interactions between students and instructors, as well as promotes peer-to-peer learning and collaborative projects within the classroom.

Cons

I have an idea for a new assignment type that would enable students to submit video assignments and receive in-line comments from their peers. While I am aware of the peer assessment feature, I would like a different feature that would allow students to see and review everyone's work at a glance, rather than having assignments randomized through anonymous peer assessment. In-line comments would also be very helpful. Additionally, it would be great to have a feature that lets instructors preview assignments from the student's perspective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2024

Thanks for your review Jasmine! Great idea for a new workflow and additional feature requests - we will definitely consider them for the future!

JH

Julia H.

Instructor

Primary/Secondary Education

### "Essential tool for language classes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 15, 2024

Pros

\*time-stamped comments \*ability to create rubric for assessing \*different types of assessments available \*synchronized with LMS \*possibility to copy past assignments from one semester to the next

Cons

I wish we could set a number of tries for the Q&A assessments. I like that the camera turns on so students have to spontaneously response, with no preparation, but they sometime mess up so it would be great to have two tries for example.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2024

Thanks for the awesome review, Julia!

FG

Frederique G.

Professor

Higher Education

### "Bongo for languages"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2024

Pros

\- great tool for students to record their speaking abilities in second languages - great tool to provide time stamped feedback (my favorite feature) - great tool for quizzes within a video recording (students watch a video and answer some questions throughout the video) - quick customer service respond - students pay just once for use, regardless of how many semesters they use it

Cons

\- can be a little tricky to set up each semester (not always instinctive) - grading is not flexible if we want an assignment on a specific scale (it is automatically out of 100)

Switched from

[GoReact](https://www.capterra.com/p/210474/GoReact/)

Go React was too expensive to maintain as each new semester a student would use it, they would be charged.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 16, 2024

Thank you Frederique! We will for sure consider your feedback about grading so we can make it more flexible for you in the future.

MP

Mathew P.

Instructional Designer

Construction

### "Versatile coaching tool with unlimited possibilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 14, 2024

Pros

My favorite feature of Bongo is the recording of responses feature. We are able to design training and assessments that utilize this feature over our widespread footprint. This allows our SME's to review submitted answers without traveling all over the country.

Cons

At this point in time I do not have any negative experiences with Bongo. If anything a con would be that we are unable to apply it more to our training plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 16, 2024

Thank you Mathew! We love that its a time saver for you and doesn't require as many people to travel. Hope you can implement it into more of your training in the near future!

JF

John F.

Director of Training

Telecommunications

### "Bongo! Essential Tool in the Learning Tool Kit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2024

Excellent. Bongo is a valuable training tool.

Pros

Bongo has solved two primary issues for our company. (1) Video coaching (2) Auto grading recorded speech.

Cons

We have had no problems with Bongo. It has been so helpful to our employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 16, 2024

Thank you John for your kind review! Glad to see that you are finding value with no support issues.

HH

Heather H.

Director of Training

Civil Engineering

### "Game changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

Pros

Bongo has proven to be a valuable asset in our management training programs, significantly enhancing learner engagement and overall learning outcomes. With its user-friendly interface, interactive features, and seamless integration with our LMS, it has become an indispensable tool for delivering impactful training experiences. Highly recommended for organizations looking to elevate their online learning initiatives.

Cons

The only downfall is that we cannot utilize Bongo within our LMS App.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 16, 2024

Thanks for the kind words, Heather! Glad to see how impactful its been on your training programs.

RM

Robin M.

VP, Human Resources

E-Learning

### "Great software for video calls or e-learning. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 13, 2022

Pros

Once I got used to using Bongo, it was relatively easy way to use. I thought the functionality to break up your participants into break out rooms. It is also very accessible via mobile.

Cons

I don’t have any really big cons to mention. It took a bit to get used to the platform as I was very used to using Google Meet and GoTo Meeting. Once I have it some time, it became quite simple to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Thanks for your feedback, Robin!

[View all Reviews](https://www.capterra.com/p/242141/Bongo/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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