# Bongo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bongo the right Assessment solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/242141/Bongo/reviews --- Bongo 4.7 (10) [View alternatives](https://www.capterra.com/p/242141/Bongo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bongo Ease of use 4.4 Customer Service 4.9 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DS Denice S. Sr. Director of Experiential Learning Education Management Used the software for: 2+ years ### "Authentic Skills Development & Assessment" May 20, 2024 5.0 It's a great tool for soft skills assessment and development, like communication and interpersonal skills (e.g. empathy). We've also used it for demonstrating a skill or procedure like venipuncture. The implementation/customer service team is very prompt with returning emails and answering/resolving any questions/issues. Pros The use of video which makes things more engaging and authentic. The integration options - we use it in two different LMSs. The AI feedback mechanism, which provides instant FB to learners and helps relieve facilitators' time. The assessment options - you can do a star rating, rubric, percentage, auto-submit, and more. Ability to use the "practice" mode versus the "assessment" mode, where you can provide unlimited attempts versus a single hotseat attempt. Cons The inability to do self-assessment only using a rubric; when using a rubric, the instructor also has to grade to mark it "complete". The processing time of the videos; it seems slower than other video platforms I've used. Switched from [Rehearsal](https://www.capterra.com/p/174933/Rehearsal/) Mainly because Bongo integrated better with both Canvas and Brightspace - our two LMSs. Review Source Response from Bongo June 18, 2024 Thanks for the review, Denise! That's great feedback and we will be sure to let our development team know. FG Frederique G. Professor Higher Education Used the software for: 2+ years ### "Bongo for languages" May 15, 2024 4.0 Pros \- great tool for students to record their speaking abilities in second languages - great tool to provide time stamped feedback (my favorite feature) - great tool for quizzes within a video recording (students watch a video and answer some questions throughout the video) - quick customer service respond - students pay just once for use, regardless of how many semesters they use it Cons \- can be a little tricky to set up each semester (not always instinctive) - grading is not flexible if we want an assignment on a specific scale (it is automatically out of 100) Switched from [GoReact](https://www.capterra.com/p/210474/GoReact/) Go React was too expensive to maintain as each new semester a student would use it, they would be charged. Review Source Response from Bongo May 16, 2024 Thank you Frederique! We will for sure consider your feedback about grading so we can make it more flexible for you in the future. RM Robin M. VP, Human Resources E-Learning Used the software for: Less than 6 months ### "Great software for video calls or e-learning. " February 13, 2022 4.0 Pros Once I got used to using Bongo, it was relatively easy way to use. I thought the functionality to break up your participants into break out rooms. It is also very accessible via mobile. Cons I don’t have any really big cons to mention. It took a bit to get used to the platform as I was very used to using Google Meet and GoTo Meeting. Once I have it some time, it became quite simple to use. Review Source Response from Bongo February 14, 2022 Thanks for your feedback, Robin! JP Jasmine P. Learning Technology Consultant Higher Education Used the software for: 2+ years ### "Bongo Positively Impacts Learning and Assessment in Higher Education" May 16, 2024 5.0 Pros The Bongo Video Assignment tool is a unique platform that has revolutionized the way students and instructors engage with video-based assignments. It is user-friendly and accessible, allowing students to upload and submit video assignments, view peer reviews, and receive instructor feedback. The tool supports experiential learning by enabling students to participate in assignments that involve video or audio recordings, helping them to develop soft skills such as communication, collaboration, and critical thinking. At McGill, Bongo is utilized in numerous language courses, providing a unique way for instructors and students to interact and converse during assessments. With four different types of video assignments available, the tool caters to various learning styles and objectives, ensuring that every student can find a format that suits their strengths and educational needs. It facilitates one-on-one interactions between students and instructors, as well as promotes peer-to-peer learning and collaborative projects within the classroom. Cons I have an idea for a new assignment type that would enable students to submit video assignments and receive in-line comments from their peers. While I am aware of the peer assessment feature, I would like a different feature that would allow students to see and review everyone's work at a glance, rather than having assignments randomized through anonymous peer assessment. In-line comments would also be very helpful. Additionally, it would be great to have a feature that lets instructors preview assignments from the student's perspective. Review Source Response from Bongo May 20, 2024 Thanks for your review Jasmine! Great idea for a new workflow and additional feature requests - we will definitely consider them for the future! JH Julia H. Instructor Primary/Secondary Education Used the software for: 2+ years ### "Essential tool for language classes" May 15, 2024 5.0 Pros \*time-stamped comments \*ability to create rubric for assessing \*different types of assessments available \*synchronized with LMS \*possibility to copy past assignments from one semester to the next Cons I wish we could set a number of tries for the Q&A assessments. I like that the camera turns on so students have to spontaneously response, with no preparation, but they sometime mess up so it would be great to have two tries for example. Review Source Response from Bongo May 20, 2024 Thanks for the awesome review, Julia! LH Liz H. VP, Operations Professional Training & Coaching Used the software for: 1-2 years ### "Training Use" May 22, 2024 5.0 I really like the system and the AI that has been added. It helps with our learners in real time. Pros The features and the AI Coaching capabilities, spot on!! It has really helped us with instant coaching needs. Cons Because it’s integrated in our LMS, we can not do reporting. Review Source Response from Bongo June 18, 2024 Thanks for the review, Liz! If you'd like, reach out to your Bongo representative who can find out which LMS you are on and see if we can articulate some reporting for you in the future. JF John F. Director of Training Telecommunications Used the software for: 1-2 years ### "Bongo! Essential Tool in the Learning Tool Kit" May 14, 2024 5.0 Excellent. Bongo is a valuable training tool. Pros Bongo has solved two primary issues for our company. (1) Video coaching (2) Auto grading recorded speech. Cons We have had no problems with Bongo. It has been so helpful to our employees. Review Source Response from Bongo May 16, 2024 Thank you John for your kind review! Glad to see that you are finding value with no support issues. HH Heather H. Director of Training Civil Engineering Used the software for: 2+ years ### "Game changer!" May 13, 2024 5.0 Pros Bongo has proven to be a valuable asset in our management training programs, significantly enhancing learner engagement and overall learning outcomes. With its user-friendly interface, interactive features, and seamless integration with our LMS, it has become an indispensable tool for delivering impactful training experiences. Highly recommended for organizations looking to elevate their online learning initiatives. Cons The only downfall is that we cannot utilize Bongo within our LMS App. Review Source Response from Bongo May 16, 2024 Thanks for the kind words, Heather! Glad to see how impactful its been on your training programs. EC Emily C. Senior Experiential Learning Designer E-Learning Used the software for: 6-12 months ### "Bongo in E-Learning" May 16, 2024 5.0 Pros Using the features of Bongo we are able to create interactive lessons and activities for our students. Teachers love the ability to provide feedback directly to specific aspects of student responses. Cons We would like to see it integrate into our LMS with more features. Review Source Response from Bongo May 20, 2024 So glad that you are able to use our workflows to keep student engaged and interactive! Thanks for the review :) MP Mathew P. Instructional Designer Construction Used the software for: 1-2 years ### "Versatile coaching tool with unlimited possibilities" May 14, 2024 4.0 Pros My favorite feature of Bongo is the recording of responses feature. We are able to design training and assessments that utilize this feature over our widespread footprint. This allows our SME's to review submitted answers without traveling all over the country. Cons At this point in time I do not have any negative experiences with Bongo. If anything a con would be that we are unable to apply it more to our training plans. Review Source Response from Bongo May 16, 2024 Thank you Mathew! We love that its a time saver for you and doesn't require as many people to travel. Hope you can implement it into more of your training in the near future! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.