PDXpert PLM

4.5 / 5 7 reviews

Who Uses This Software?

PDXpert is simple, flexible product lifecycle management software for growing companies. PDXpert offers the most useful features of high-end PLM software solutions, but without the complexity & cost.


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Active Sensing
  • www.activesensing.com/
  • Founded 1993
  • United States

About PDXpert PLM

PDXpert is simple, flexible product lifecycle management software for growing companies. Full-featured part & supplier management; bill of material (BOM) management; document & file revision control; engineering change management (ECN); approval workflow; free-form text search; multi-user access; and data export. Install on-site or host in private cloud. Affordable perpetual and subscription licensing plans with volume discounts.


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PDXpert PLM Features

  • Change Management
  • Compliance Management
  • Cost Tracking
  • Design Management
  • Document Management
  • Product Data Management
  • Project Management
  • Requirements Management
  • Supplier Management

PDXpert PLM Reviews

Excellent PLM tool for small organizations

Feb 18, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have to say that PDXpert PLM product support is great!
PDXpert PLM is very customizable, and easy to use and implement. I have experience with more expensive modular systems and PDXpert can pretty much do what any of those expensive ones do. Setting up the tool is very easy and the website contains lots of information to help you implement it, such as best practices and great tutorials for user training. Over all it's a great product.

Highly Recommended

Mar 03, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are many PLM systems out there and they are all pretty much of a muchness. What distinguishes one from another is what you can expect in terms of service and support, and this is not something you know before purchase unless you can access the experience of existing users. I am one such.

My first exposure to MRP systems was in the 70's, so I have a long background. PDXpert is one of the easiest to learn and most flexible systems I have ever used. The online training is clear and complete, the contextual help is very good. Functionality is comprehensive. However, the best aspect of PDXpert by far is the tech support. Any bugs I found and reported, and any requests for custom features and/or reports, were responded to immediately (and I am talking about minutes!) and resolved usually within a day or two. Bug fixes would usually be incorporated into the next software update, and these are frequent. In the odd cases where the bug was really abstruse and took time to find and rectify, I was always kept apprised of progress.

I really can't say enough about this level of customer support. It turns a good product into an outstanding one.

Initial assessment of software for clients new division

Apr 12, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The system is very capable but at the same time does not try to incorporate functions outside of its primary remit which often causes complication with other vendor systems. The ability to hold information within one database and produce quick reports giving key financial and material data is something that is just not possible easily with spreadsheets often used by smaller enterprises. The ability to easily produce structured BOM's and keep track of where parts are used is something that should not be underestimated. Changes of parts are immediately reflected throughout without having to think about and potentially miss with manual systems.
The technical support provided through your own dedicated application engineer is exemplary. For a UK based enterprise the initial concern is how do we cope when we need help. That has been completely dispelled by the swiftness that questions have been answered.

Cons: We have not fully implemented the sytem so am unable to realistically comment on any day to day issues. We have experierienced some hanging of the sofware that has been resolved by reinstallation. This could pose a problem if it occurred when fully installed as it gave concern about the integrity of the data entered the first time it occurred.
The online tutorials are very good and help to visually explain where to go within the database to achieve the initial creation of a product and assembly.
It would be very helpful to expand these tutorials to cover all aspects of online help as hand / eye coordination embeds learning so much quicker than reading text.
The only potential downside we see about using US based support is when fully implemented and issues occur outside of support hours given the different time zones.

Overall: PLM software comes into its own when parts need to be controlled and or repeated and are part of series production. Given this the investment in time to enter the data will pay significant dividends as the number of product lines increase and I would certainly recommend PDXpert for anyone running just such a business. Its ability to be customised and its scalability allows it to grow with the business without the fear that at some point it will be necessary to move to another system.

A work in progress

Jan 09, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1.Quick Searches using Internet type search techniques
2. 5 Star Support ; the level of support I received was like having a direct line to the engineering dept. Questions were handled quickly directly or through our IT dept.
3. Customer feedback was solicited, taken and often incorporated into future releases.
4. Short learning curve got me up and running quickly.

Cons: 1. Performing VERY specific searches requires a little bit of a learning curve.
2. No method of creating specialized reports internally at this time.

Overall: I consider PDXpert a work in progress and Active Sensing a company that is very in-tune with their customers. Over the three years I worked with the program, I saw great improvements and no doubt better ones on the way.
The level of support I received over those three years has been world class. Any small issue I had was quickly addressed and suggestions I made were not only taken seriously but actually put in subsequent releases of the program.
From what I've seen, the program runs well on "lesser" computers (assuming you have a decent network) which would make the program perfect for small and medium sized companies.

Engineering Data Organised - At Last!

Dec 22, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Existing part number / description database imported without any problems. Logical layout of windows makes finding and using data easy. Excellent search function. Comprehensive 'Help' system makes system easy to learn for new users. Extensive technical help files available from Technical Support for more advanced users, and for 'Best Practice' advice. Rapid and knowledgeable response from Application Engineer to all our questions. PDXpert makes finding the interrelationship between all of our parts effortless, including our Suppliers' part numbers. Clicking on file references within PDXpert immediately opens the corresponding drawing, specification, document or file, saving hours of time and greatly improving the use and reuse of parts in new and revised designs with substantial reduction in cost of inventory.

Cons: No problems with PDXpert itself. However, we have not yet integrated the PDXpert database with our Business / Accounting system - which is due for replacement. Many of the Business / Accounting systems we have looked at so far attempt to perform some of the part interrelationship functions that are handled much better by PDXpert. Therefore we are looking for a replacement Business / Accounting system that can synchronize part data with PDXpert either using PDXpert's standardized database system (preferably) or via a custom data integration program.

Overall: Computer assisted design and drafting systems (CAD) are nice to have, but in my experience a good Product Lifecycle Management System (PLM) is essential. If absolutely necessary, we could live without CAD and use manual techniques, but there is no known way to handle the complex interrelationship between parts without access to a well designed Product Data Management system. A PLM system is even more useful! I am convinced that the return on investment from our PDXpert PLM system is far greater than the ROI from our CAD system. However, it is difficult to prove because we can only record time and money spent, there is no accurate way that we know of to estimate how much time and money we do not have to spend now that we have a better way to handle our increasing data management requirements.

PDXpert helped us get our documentation under control!

Sep 13, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The system was very easy to implement. PDXpert meets all of our needs. It is flexible enough to allow us to configure it the way we want it. The customer support is fabulous. If I have any questions, I just pick up the phone and call. They are very responsive. I've been using PDXpert for 8 months and it has really helped our engineering and operations organizations get our item master, bills of materials, and engineering documentation under control.

Cons: As with any system, PDXpert has it's limitations. The limitations are minor, however. The out-of-the-box reports are adequate. We paid for 1 custom report and will probably get more reports in the future. But, for now, we have what we need.

Overall: I highly recommend this system - very easy to use, great search engine, lots of flexibilty.

Review Title

Jul 09, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ed Alwein is the best. I think the licensing scheme is very fair and non-intrusive.

Cons: I don't think the application does not play very well with multiple monitors. Would really like to have the record windows float outside the main application area. Would like pictures of parts to display in search window.

Overall: We are using this product more and more. So far working very well for us.