# RingCX Pricing 2026 | Capterra

> Learn more about RingCX pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/242186/RingCentral-Contact-Center/pricing

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# Pricing for RingCX

[4.2 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Write a Review!

## [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) has **2** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### RingCX

$65

**Pricing Model:** Per User

**Payment Frequency:** Per Month

RingCX plan includes:

-   Virtual Attendant
-   Third-party Integrations
-   Workforce Engagement Management
-   Multi-Language
-   Artificial Intelligence (AI)

### RingCentral Contact Center

Custom Quote Available

**Pricing Model:** Other

RingCentral Contact Center plan includes:

-   Proactive outreach
-   Advanced voice (Inbound, Outbound)
-   Advanced IVR, omnichannel interaction designer
-   Dialer - preview, predictive,  progressive
-   30+ digital channels

## Popular alternatives to [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

Looking to learn more about Contact Center software similar to RingCX? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

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[View all alternatives](https://www.capterra.com/p/242186/RingCentral-Contact-Center/alternatives/)

## What do others say about [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) pricing?

Pricing RatingN/A

Value For Money[4.1(255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Pros

Cons

[Read All 255 Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Read Full Reviews Below

Shagontha L.

Customer service

Renewables & Environment, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

50%

5/10

Reviewer Source

Source: Capterra

May 7, 2026

"Pretty cool app"

**Overall:** It’s been pretty great overall. I enjoy using it for setting appointments and reaching customers when I need to.

**Pros:** how simple when non-complex it is to use to dial out to different customers and businesses. Nice interface.

**Cons:** The time it takes to update the app and the callback system is kind of laggy. But not too bad. The color isn’t really to my liking, but doesn’t hurt

Kyle M.

Customs Account Analyst

Transportation/Trucking/Railroad, 201-500 employees

Used the software for: 6-12 months

**

Overall Rating

2.0

**

Ease of Use

4.0

Customer Service

3.0

Features

3.0

Value for Money

2.0

Reviewer Source

Source: Capterra

June 16, 2025

"Works when it feels like it"

**Pros:** The integrated chat for communication between offices and departments is really nice. Also has a fax feature

**Cons:** It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing issues with availability

**Reasons for Switching to RingCX:** Avaya was problematic and was too land based. Company wanted a solution that worked better with work from home and future company initiatives

Vendor Response

By RingCentral on January 8, 2026

Hey Kyle, the Review Team would love the opportunity to continue the conversation so we can help improve your experience however we can. Please reference this review and email us directly at review@ringcentral.com. We hope to hear more from you soon; thank you!

[Read All 255 Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)