--- title: "RingCX Pricing 2026 | Capterra" description: "Learn more about RingCX pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/242186/RingCentral-Contact-Center/pricing/" page_type: "pricing" language: "en" --- # RingCX Pricing - Overall rating: 4.2 out of 5 from [259 reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) - Starting at $65.00 per month - Free trial: Available - Free version: Not available - Credit card required: No --- ## How much does RingCX cost? RingCX has **2 different plans**. The pricing **starts at $65 per user per month**. ### RingCX - Price: $65.00 - Billing: Per User, Per Month #### RingCX plan includes: - Virtual Attendant - Third-party Integrations - Workforce Engagement Management - Multi-Language - Artificial Intelligence (AI) ### RingCentral Contact Center - Price: Custom Quote - Billing: Other #### RingCentral Contact Center plan includes: - Proactive outreach - Advanced voice (Inbound, Outbound) - Advanced IVR, omnichannel interaction designer - Dialer - preview, predictive, progressive - 30+ digital channels - Call, screen, and digital recordings - Real-time and historical reports - Unlimited domestic minutes --- ## Is RingCX worth the price? ### Value for Money - Overall rating: 4.1 out of 5 - Good or excellent value for money: 73% AI summary based on 26 value-for-money rating reviews: Some reviewers find RingCentral Contact Center dependable with good voice quality and plenty of features at a great price point. They appreciate that it offers a lot of options and is more affordable than other companies. However, some users report that RingCentral can be expensive, especially as the package level increases. #### Rating breakdown - Ease of use: 4.3 - Customer service: 4.2 - Features: 4.3 - Ease of deployment: 4.2 - Likelihood to recommend: 72% Based on 259 total RingCX reviews. --- ## How does RingCX compare to other alternatives? RingCX's $65 per user per month starting price is toward the higher end compared to its best alternatives; alternatives start between $15 and $55. RingCX pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | RingCX — 4.2 out of 5 ([259 reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)) | 2 plans | $65.00 /user/mo | Not available | Available | 4.1 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,090 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [Ringover](https://www.capterra.com/p/169627/RingOver/) — 4.7 out of 5 ([885 reviews](https://www.capterra.com/p/169627/RingOver/reviews/)) | 3 plans | $29.00 /user/mo | Not available | Available | 4.5 | | [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 ([330 reviews](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)) | 4 plans | $25.00 /user/mo | Not available | Not available | 4.7 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,787 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | --- ## What reviewers say about RingCX's pricing ### What they like - **RingCentral Contact Center dependable with good voice quality and plenty of features at a great price point** They appreciate that it offers a lot of options and is more affordable than other companies. - **They get better service for a better price after switching to RingCentral** They indicate that the features are easy to use and provide great value for the money. - **It is beneficial for small businesses and generally affordable** ### What holds them back - **RingCentral can be expensive** Especially as the package level increases. They mention that the pricing is on the high end of the market and sometimes does not justify the expense compared to other alternatives. - **The per-user fee is costly and that the overall price is high** They also express concerns about unexplained charges and issues with billing and support. ## Price & value in reviewers' words * * * 4 out of 5 stars > "Decent value for the money and relatively reliable and clear system." Reviewer: Karen H. Role: Attorney * * * 5 out of 5 stars > "Despite being expensive Ring Central offers value for your money." Reviewer: Angelica A. Role: Team Lead * * * 4 out of 5 stars > "Their support center was terrible, and their price was high." Reviewer: Evelyn L. Role: Operations Manager * * * 5 out of 5 stars > "Pricing gets out of control the higher your package gets" Reviewer: Carter L. Role: Cost reduction consultant [Check all reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)