--- title: "RingCX Pricing 2026 | Capterra" description: "Learn more about RingCX pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/242186/RingCentral-Contact-Center/pricing/" page_type: "pricing" language: "en" --- # RingCX Pricing - Overall rating: 4.2 out of 5 from [264 reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) - Starting at $65.00 per month - Free trial: Available - Free version: Not available - Credit card required: No --- ## How much does RingCX cost? RingCX has **2 different plans**. The pricing **starts at $65 per user per month**. ### RingCX - Price: $65.00 - Billing: Per User, Per Month #### RingCX plan includes: - Virtual Attendant - Third-party Integrations - Workforce Engagement Management - Multi-Language - Artificial Intelligence (AI) ### RingCentral Contact Center - Price: Custom Quote - Billing: Other #### RingCentral Contact Center plan includes: - Proactive outreach - Advanced voice (Inbound, Outbound) - Advanced IVR, omnichannel interaction designer - Dialer - preview, predictive, progressive - 30+ digital channels - Call, screen, and digital recordings - Real-time and historical reports - Unlimited domestic minutes --- ## Is RingCX worth the price? ### Value for Money - Overall rating: 4.1 out of 5 - Good or excellent value for money: 73% AI summary based on 26 value-for-money rating reviews: Some reviewers find RingCentral Contact Center dependable with good voice quality and plenty of features at a great price point. They appreciate that it offers a lot of options and is more affordable than other companies. However, some users report that RingCentral can be expensive, especially as the package level increases. #### Rating breakdown - Ease of use: 4.3 - Customer service: 4.2 - Features: 4.3 - Ease of deployment: 4.2 - Likelihood to recommend: 71% Based on 264 total RingCX reviews. --- ## How does RingCX compare to other alternatives? RingCX's $65 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $15 and $239. RingCX pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | RingCX — 4.2 out of 5 ([264 reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)) | 2 plans | $65.00 /user/mo | Not available | Available | 4.1 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,094 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 ([338 reviews](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)) | 4 plans | $25.00 /user/mo | Not available | Not available | 4.7 | | [Readymode](https://www.capterra.com/p/136728/Readymode/) — 4.6 out of 5 ([145 reviews](https://www.capterra.com/p/136728/Readymode/reviews/)) | 2 plans | $239.00 /user/mo | Not available | Not available | 4.5 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,789 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | --- ## What reviewers say about RingCX's pricing ### What they like - **RingCentral Contact Center dependable with good voice quality and plenty of features at a great price point** They appreciate that it offers a lot of options and is more affordable than other companies. - **They get better service for a better price after switching to RingCentral** They indicate that the features are easy to use and provide great value for the money. - **It is beneficial for small businesses and generally affordable** ### What holds them back - **RingCentral can be expensive** Especially as the package level increases. They mention that the pricing is on the high end of the market and sometimes does not justify the expense compared to other alternatives. - **The per-user fee is costly and that the overall price is high** They also express concerns about unexplained charges and issues with billing and support. ## Price & value in reviewers' words * * * 4 out of 5 stars > "Decent value for the money and relatively reliable and clear system." Reviewer: Karen H. Role: Attorney * * * 4 out of 5 stars > "We find that these features have allowed us to make more money each month through the ease of integration into our current processes and the ability to create new efficiencies that we would have not had the chance to create with other similar software options available in the marketplace." Reviewer: Adam H. Role: Service Manager * * * 4 out of 5 stars > "Their support center was terrible, and their price was high." Reviewer: Evelyn L. Role: Operations Manager * * * 5 out of 5 stars > "Pricing gets out of control the higher your package gets" Reviewer: Carter L. Role: Cost reduction consultant [Check all reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)