# RingEX Pricing 2026 | Capterra > Learn more about RingEX pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/242188/RingCentral-MVP/pricing --- # Pricing for RingEX [4.2 (1203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Write a Review! ## [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** Not provided by vendor **Discount:** By Plan Frequency ### Core $30 **Pricing Model:** Per User **Payment Frequency:** Per Month Core plan includes: - Unlimited domestic calling\* - SMS and MMS - IVR - Google, Microsoft apps, and access to APIs - Single sign-on ### Advanced $35 **Pricing Model:** Per User **Payment Frequency:** Per Month Advanced plan includes: - Everything in Core PLUS - Auto call recording - Advanced call monitoring and handling - Multi-site management - Access to Salesforce, Zendesk, and 300+ apps ### Ultra $45 **Pricing Model:** Per User **Payment Frequency:** Per Month Ultra plan includes: - Everything in Advanced PLUS - Unlimited\* video, whiteboards, messaging - Customizable business insights - Unlimited file-sharing - Unlimited storage for files and recordings ## Popular alternatives to [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Looking to learn more about Business Phone Systems software similar to RingEX? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Ringover [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/169627/RingOver/) [800.com](https://www.capterra.com/p/208208/800-com/) by 800.com [4.7 (327)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price:$149/month [LEARN MORE](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/175788/Nextiva/) by 3CX [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price:$350/year [LEARN MORE](https://www.capterra.com/p/158704/3CX/) by Ultatel [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting Price:$18/month [LEARN MORE](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/) [View all alternatives](https://www.capterra.com/p/242188/RingCentral-MVP/alternatives/) ## What do others say about [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) pricing? Pricing Rating $ $ $ $ $ Value For Money[4.1(1203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Pros Cons [Read All 1203 Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Read Full Reviews Below Sarah H. Appt Setter Retail, 1-10 employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra April 22, 2026 "I love RingEx" **Overall:** Overall experience is wonderful because it has saved me tons of money switching to a much less expensive but works just as great. **Pros:** I really enjoy having the click to dial ability. I never have outages and rarely does this phone system get flagged as scam (my last one did). I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful. Great support! Plus it is the most cost effective one I found! **Cons:** Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet. **Switched From:** [Google Voice](https://www.capterra.com/p/210592/Voice/), [PHP Point of Sale](https://www.capterra.com/p/145413/PHP-Point-of-Sale/), [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) and [Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/) **Reasons for Switching to RingEX:** was showing up as weird caller id and showing as we were in another place. Vendor Response By RingCentral on May 11, 2026 Hi Sarah, thank you for your awesome review! We are thrilled to hear that RingEX provides the reliability and caller ID reputation your business needs. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Brandon W. CTO Insurance, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 1.0 ** Ease of Use 5.0 Customer Service 1.0 Features 5.0 Value for Money 1.0 Reviewer Source Source: Capterra April 7, 2026 "No upfront disclosure on 10DLC limitations + incorrect guidance and poor support" **Overall:** We chose RingCentral specifically for SMS/texting to support customer communication as a licensed independent insurance agency, and we were clear about our business model and use case before signing the contract. At no point during the sales process were we informed of any limitation or risk that our business type might not be eligible for 10DLC approval. After onboarding, we were then told by multiple representatives across different departments that our business model was categorically disallowed for 10DLC and that there was no viable path to approval. After getting nowhere with support, we made adjustments ourselves and were able to successfully obtain 10DLC approval without any assistance from RingCentral, directly contradicting what we had been told. Once that was resolved, we then discovered that the functionality we originally needed, a shared SMS inbox for our team, is not included and requires an additional paid add-on (~$25 per user/month). This was also not clearly explained during the sales process, despite us outlining our requirements upfront. We have also experienced ongoing support issues. On multiple occasions, we had to follow up 2–3 times to receive a response, including from our assigned account representative, and have submitted technical questions that went unanswered and are still unanswered. We would have made a different decision had this information been disclosed prior to signing. Overall experience: •No upfront disclosure of potential 10DLC limitations •Incorrect guidance across multiple departments during setup •Lack of transparency around required features and pricing •Slow and inconsistent support responsiveness If you plan to rely on RingCentral for SMS/10DLC, especially in regulated industries, make sure you verify eligibility and required features independently before signing. **Pros:** The core phone functionality works, but additional features require more setup and cost. That is about it **Cons:** Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales. Support is slow and inconsistent **Alternatives Considered:** [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) **Reasons for Choosing RingEX:** It seems like a good product and had the capabilities we were looking for **Switched From:** [Intulse](https://www.capterra.com/p/161865/Intulse/) **Reasons for Switching to RingEX:** Poor response time and mismanagement of account breach Vendor Response By RingCentral on May 11, 2026 Hey Brandon, thank you for your feedback. The Review Team would love the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with additional information to continue the conversation together. We hope to hear more from you soon! [Read All 1203 Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)