# Page 2 | RingEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RingEX the right Business Phone Systems solution for you? Explore 1203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/242188/RingCentral-MVP/reviews --- RingEX 4.2 (1203) [View alternatives](https://www.capterra.com/p/242188/RingCentral-MVP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of RingEX ## Showing most helpful reviews Showing 26-50 of 1203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Reneisha H. Clinical Programs Manager Medical Practice Used the software for: 6-12 months ### "Modern Communication Features with Initial Setup Challenges" May 7, 2026 4.0 Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues. The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems. Pros RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones. Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become familiar with the platform, it can improve accessibility and communication efficiency across teams. Cons The initial rollout and setup process can be challenging, especially when transitioning from older phone systems. We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation. Troubleshooting configuration issues can sometimes take additional time and coordination. Switched from [UNIVERGE BLUE CONNECT](https://www.capterra.com/p/253518/UNIVERGE-BLUE-CONNECT/) RingEX provided more modern communication features, including mobile and desktop accessibility, voicemail management, texting capabilities, and improved flexibility compared to our previous phone system. The transition also supported updated communication workflows for a busy healthcare practice. Review Source Response from RingCentral May 12, 2026 Hey Reneisha, we are pleased to hear that RingEX provides your medical practice with the flexibility to manage patient care from anywhere. Moving beyond the desk phone is a step toward a more modern patient experience. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral to support your practice; we look forward to continuing to help your team stay focused on patient care! BW Brandon W. CTO Insurance Used the software for: Less than 6 months ### "No upfront disclosure on 10DLC limitations + incorrect guidance and poor support" April 7, 2026 1.0 We chose RingCentral specifically for SMS/texting to support customer communication as a licensed independent insurance agency, and we were clear about our business model and use case before signing the contract. At no point during the sales process were we informed of any limitation or risk that our business type might not be eligible for 10DLC approval. After onboarding, we were then told by multiple representatives across different departments that our business model was categorically disallowed for 10DLC and that there was no viable path to approval. After getting nowhere with support, we made adjustments ourselves and were able to successfully obtain 10DLC approval without any assistance from RingCentral, directly contradicting what we had been told. Once that was resolved, we then discovered that the functionality we originally needed, a shared SMS inbox for our team, is not included and requires an additional paid add-on (~$25 per user/month). This was also not clearly explained during the sales process, despite us outlining our requirements upfront. We have also experienced ongoing support issues. On multiple occasions, we had to follow up 2–3 times to receive a response, including from our assigned account representative, and have submitted technical questions that went unanswered and are still unanswered. We would have made a different decision had this information been disclosed prior to signing. Overall experience: •No upfront disclosure of potential 10DLC limitations •Incorrect guidance across multiple departments during setup •Lack of transparency around required features and pricing •Slow and inconsistent support responsiveness If you plan to rely on RingCentral for SMS/10DLC, especially in regulated industries, make sure you verify eligibility and required features independently before signing. Pros The core phone functionality works, but additional features require more setup and cost. That is about it Cons Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales. Support is slow and inconsistent Alternatives considered [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Reason for choosing RingEX It seems like a good product and had the capabilities we were looking for Switched from [Intulse](https://www.capterra.com/p/161865/Intulse/) Poor response time and mismanagement of account breach Review Source Response from RingCentral May 11, 2026 Hey Brandon, thank you for your feedback. The Review Team would love the opportunity to help improve your experience in any way we can. Please reference this review and email us directly at review@ringcentral.com with additional information to continue the conversation together. We hope to hear more from you soon! Marco C. Pre Litigation Legal Assistant Legal Services Used the software for: Less than 6 months ### "AN EXCELLENT APPLICATION FOR BUSINESS COMMUNICATION" December 20, 2025 5.0 It's a very intuitive application to use. As a legal assistant, I use it daily to communicate with my clients and my team. It's fast, simple, and helps you stay connected in many ways. Pros It allows you to have a single phone number, without having to switch between different numbers. The fact that it also allows me to receive faxes is a great bonus. You can add multiple recipients, even when sending a fax. Cons The app sometimes malfunctions when trying to receive return phone calls. Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction difficult. Review Source Response from RingCentral January 7, 2026 The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has been an intuitive, fast and simple solution that helps you stay connected with your clients and team while streamlining your faxing workflow. We would like to understand these malfunctions better to ensure a smooth process for you. Please reference this review and email us at review@ringcentral.com with more information so we can continue the conversation together. Thank you for choosing RingCentral! SH Sarah H. Appt Setter Retail Used the software for: 1-2 years ### "I love RingEx" April 22, 2026 5.0 Overall experience is wonderful because it has saved me tons of money switching to a much less expensive but works just as great. Pros I really enjoy having the click to dial ability. I never have outages and rarely does this phone system get flagged as scam (my last one did). I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful. Great support! Plus it is the most cost effective one I found! Cons Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/)[PHP Point of Sale](https://www.capterra.com/p/145413/PHP-Point-of-Sale/)[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/) was showing up as weird caller id and showing as we were in another place. Review Source Response from RingCentral May 11, 2026 Hi Sarah, thank you for your awesome review! We are thrilled to hear that RingEX provides the reliability and caller ID reputation your business needs. The Review Team would love the opportunity to learn more about your experience with our products and services. Please reference this review and email us directly at review@ringcentral.com to continue the conversation together. LH Lyla H. Administrator Construction Used the software for: 2+ years ### "Overall a great phone provider" December 12, 2025 5.0 Overall RingEX is awesome. It alleviates the need to have office (Landline) phones. I travel a lot so not needing to lug around a phone is great. And when I am on the go I never miss a call. Pros I love that it is an app that I have on my phone so I can call our customers straight from my cell phone. I am also able to message our VA in the Philippines straight from my phone or computer, we use it everyday of the week. We are easily able to record our customer phone calls for proof if something were to come up. The price is great and we are able to add new numbers for a very small price. The app is easy to use and we are able to block spam calls with ease. Cons Overall Ring EX has been great. We had a few issues in the beginning setting everything up but Most of those issues are behind us. Switched from [Intermedia Unite](https://www.capterra.com/p/181373/Unite/) Cost was high and we had to use landline phones which is not convenient when you are on the go. Review Source Response from RingCentral January 7, 2026 Hey Lyla, we appreciate your great feedback! We are happy to hear that RingEX has been an awesome solution for your business, providing you with the crystal-clear call quality and mobile flexibility needed to stay connected with your customers and your team without being tied to a landline. To share more about your experience, please reference this review and email the Review Team directly at review@ringcentral.com to continue the conversation. Thank you for choosing RingCentral! Aseem A. Presales Engineer Information Technology and Services Used the software for: 1-2 years ### "Try this hidden gem" October 27, 2025 5.0 Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful. Pros The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications Cons Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K. Review Source Response from RingCentral January 8, 2026 The Review Team appreciates you providing us with your valued feedback! We are thrilled to hear that you find the interface clean and intuitive, and that our AI Assistant’s transcription and post-call summaries are helping you stay organized and productive. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral, Aseem! VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "RingEx provides a great small business VOIP service" August 23, 2025 5.0 I am very pleased with the VOIP service RingEx provides my small business. It allows me to have a different business number from my personal cell phone, but always have my work phone with me! Pros RingEX is very easy to use with a intuitive interface making phone calls and sending faxes very simple. The pricing structure also allow us to get a great value for our business phones. Cons The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients. I would definitely recommend actually listening to each voicemail and not relying on the transcription. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/) Google was making changes to their system, and I needed something reliable and business focused. Review Source Response from RingCentral January 8, 2026 The Review Team appreciates you for providing us with your great feedback! We are thrilled to hear that RingEX is providing your small business with a professional image and the freedom to keep your work and personal life separate, all while keeping your business phone accessible from anywhere. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral! MC Milena C. Office Manager Construction Used the software for: 2+ years ### "Ease to use call system" November 14, 2025 3.0 Overall Ring is easy to use and is an affordable call management system for small teams or small businesses. Pros RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone system. Integrates easily with things including email and has easy communication options. Cons The sales team will reach out to you numerous times any time you ask about a change at all to your account. Switched from [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Grasshopper was very limited and did not work well for a business line Review Source Response from RingCentral January 8, 2026 Hey Milena, we are happy to hear that RingEX has been an affordable and easy-to-use solution for your small team, and that our add-ons are helping you optimize your phone system without breaking the bank. Please reference this review and email the Review Team at review@ringcentral.com with more information so we can continue the conversation and help improve your experience in any way we can. Thank you for being a loyal RingCentral customer! JB Jonathan B. HR and Operations Analyst Non-Profit Organization Management Used the software for: 2+ years ### "RingEx Review from a Daily User" October 29, 2025 5.0 It has been great. The navigation part of RingEx is very compatible and easy to work through. I have not reached out to customer service yet but that might be considered a good thing! Pros The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful! Cons There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems. Review Source Response from RingCentral January 8, 2026 Hey Jonathan, the Review Team appreciates you for providing us with your valued feedback! We are thrilled to hear that you are enjoying the ability to transfer calls by simply searching for a name, and that our desktop app is serving as a powerful tool that helps you stay productive without a physical desk phone. We are proud to hear your experience has been great so far. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for being a loyal RingCentral customer, Jonathan! HB Holly B. Business development representatives Marketing and Advertising Used the software for: Less than 6 months ### "RIngcentral Ex" December 18, 2025 5.0 I enjoy the simplicity and ease of having all my apps connected and saving me time and effort. Each day the routine gets easier. Pros It gives a score system to every interaction. The phone quality is crystal clear. It is easy to use and setup is quick. Cons There is no issues that i am seeing at this time. The app is easy to download and connects all the apps Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) More features and benefits with Ringcentral. Provides a unified interface Review Source Response from RingCentral January 7, 2026 The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has provided you with a crystal-clear calling experience and a unified platform that saves you time and effort each day. If you are interested in sharing more about your experience, please reference this review and email us directly at review@ringcentral.com to continue the conversation. Thank you for choosing RingCentral; we appreciate you and your business, Holly! CE Cameron E. Chief Operations Officer Music Used the software for: 1-2 years ### "Great option and alternative to any big phone company like Verizon" April 7, 2025 4.0 Its been pretty seamless and easy to set up and use Pros Ring Central is a helpful phone system for our business to manage leads and staff Cons Sometimes the notifications settings can get messed up without any intervention. We have faced issues on fixing it but overall when it works well its awesome Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing RingEX We liked ring centrals set up process better Switched from [One Talk](https://www.capterra.com/p/268546/One-Talk/) Verizon was super expensive for a less developed system. Way harder to use for almost triple Review Source JM Joanne M. Manager Pharmaceuticals Used the software for: 6-12 months ### "Great program! Try it!" December 4, 2025 5.0 It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved. Pros Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy. Cons Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great. Review Source Response from RingCentral January 7, 2026 Hi Joanne, we are happy to hear that RingEX makes call management and client communication easy for you, and that you are enjoying the benefits of our call recording features. The Review Team would love the opportunity to continue the conversation so we can learn more about your experience. If you are interested, please reference this review and email us directly at review@ringcentral.com. Thank you for choosing RingCentral! AD Alexander D. Lead Analyst Real Estate Used the software for: Less than 6 months ### "Overall decent" June 17, 2025 4.0 Pros Its overall decent software, very reliable and the quality of the audio is good. It is also integrated with most programs Cons I was not a fan of how the integrations worked. For Hubspot they have the worst integration I have ever used they don't correctly use the API that hubspot provides and it makes it a terrible experience. Review Source Response from RingCentral January 8, 2026 The Review Team appreciates you for providing us with your valued feedback, Alexander! We are thrilled that you find our software reliable and the audio quality to be good. Providing clear and dependable communication is at the core of what we do. The Review Team would love the opportunity to continue the conversation together; please reference this review and email us directly at review@ringcentral.com so we can help improve your experience however we can. SW Shannon W. VP Operations Insurance Used the software for: 6-12 months ### "Great VOIP service provider" December 9, 2024 4.0 The system has been excellent and reliable. Pros It is quite efficient and effective to have several key business services in one spot. Telephony, group chat, text, fax, video conferencing. The reporting features and analytics are also very helpful. Cons 4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive). Also the ability to configure the application's user interface remotely for each user would also be great. Alternatives considered [Zip](https://www.capterra.com/p/229012/Zip/) Reason for choosing RingEX reputation and GUI and features that are included Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) reporting analytics were lacking and tracking is now better. Review Source CS Connor S. Brokerage Operations Associate Financial Services Used the software for: 1-2 years ### "Centralizing our external communications" November 29, 2024 4.0 We use RingEX and Ring Central for all of our phone calls and meetings with customers. It is a great way to keep everything all in one place for our external communications. Pros RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account. Cons We have not had great experiences with their customer support and billing teams. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing RingEX We do not have any other Microsoft products so were more inclined to try out another product. Review Source AS Alex S. Business Development Manager and Senior Marketing Strategist Marketing and Advertising Used the software for: 1-2 years ### "Increasing Business Development Response Time" September 20, 2024 4.0 Overall, this software has changed the way our Business Development Team operates for our inbound marketing. It has made our response times to warm leads very minimal with getting a representative in contact as soon as possible. The dictation of voicemails has also changed the way we can provide a direct answer to a client even after hours. Pros The ability to create call trees for different departments of our organization has been a game changer in our response time for leads. Cons Some of the connectivity can be an issue between phone vs desktop application. Review Source CG Charles G. IT Manager Building Materials Used the software for: 2+ years ### "Review of RingEX" March 25, 2025 5.0 once you get past porting BTN into RC the use is fairly simple Pros ease of use in all the areas that I need to use it Cons cost and lack of web based support when porting into RC Review Source JG Justin G. Paralegal Legal Services Used the software for: 2+ years ### "Paralegal Review of RingEx" July 18, 2024 5.0 Pros The digital aspect of the office phones. With the phone being connected to the computer, it is very reliable. The digital fax is also very convenient when having to send large faxes. Cons It is inconvenient not having a local area code number. Review Source DA Debora A. VIRTUAL ASSISTANT - STAFFER Hospital & Health Care Used the software for: 2+ years ### "Best for remote workers" August 14, 2023 4.0 I work remotely. I believe it's easier for a company to afford remote workers than paying an on site worker, which is usually expensive. With Ring central, the company is able to cut down overall spending costs. Pros I was surprised that I could actually communicate with my team in the US while I am in Africa with just an internet access. The communication is flowless. Features like call recording, messaging. group videos, un reading a message, call log monitoring has reduced our company's operating costs. Lower overhead costs has helped our company increase its profits since we are a big team working remotely. Cons Sometimes messaging just stops without a warning. It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call. This affects the business really bad. As a staffing agency, we need constant communication with staffs and facilities to fill shifts. Sometimes the messaging issue would go for a week without being resolved. If it's account issues or issues with payment, RingCentral has to notify as at least a day or two days before. I hope they see this. Review Source Response from RingCentral August 21, 2023 Hey Debora, the Review Team appreciates your valued feedback! We enjoy hearing how our product impacts our users. If you would like to continue this conversation, please email us at review@ringcentral.com. Thank you! VR Verified Reviewer Booking agent Hospitality Used the software for: 6-12 months ### "Easy to use " December 2, 2022 4.0 I like it, it's easy to use, I like the interface and the colors the app use. It is really intuitive and the calls quality is nice Pros I like that you are able to call international numbers without a problem. Also the interface is really easy to use, you don't need any kind of previous training to use it. Cons I don't like that when you answer the phone and it shows on the top of the app it hides the name of the person that is calling, you can see it before your answer but not once you are talking to the person. Review Source JG Jennifer G. Partner Law Practice Used the software for: 2+ years ### "Ring Central makes getting your calls across the business system easy and seemless" March 11, 2024 5.0 Overall a positive experience. It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our calling and texting needs. Pros I like that I can get the office calls on my cell if I (or any of us) are out of the office, and can even transfer back a call to someone who is in the office. I like that the system includes texting because many of our clients prefer text to email so we can still use the business line for text communication with these clients. Cons There used to be some glitches with the app, it would restart or sometimes the app signal was not so strong but that seems to have gotten much better Switched from [Nextiva](https://www.capterra.com/p/175788/Nextiva/) We often ran into service issues and they did not have good customer service Review Source RW Roody W. Recruitment Manager Staffing and Recruiting Used the software for: 2+ years ### "Advanced Telephone System for the Contemporary Era" June 14, 2023 5.0 I must say, RingCentral has been absolutely amazing for me! It's been my go-to communication system for the past 2 years, and it has truly been instrumental in helping me reach my recruitment goals. The versatility of RingCentral is unmatched — I can effortlessly send bulk texts, schedule meetings, and make calls all in one place. Plus, what really sets it apart is its ability to verify if the numbers I'm texting are accurate. Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead of other platforms. One of the greatest perks is that you can use a single number to make calls worldwide, or even obtain a new number to expand your business across different countries like the USA, UK, and more, all from comfort. Pros Unrestricted complimentary calls within the United States and Canada, Text transcription of voicemail messages, Global telephone communication, as well as Conferencing facilities. Cons Restrictions in terms of character count for written communication via short message service (SMS). Review Source VR Verified Reviewer IT Administrator Insurance Used the software for: Less than 6 months ### "Great platform for VOIP" October 5, 2023 5.0 Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry. Pros Auto call recording, the phone app for desktop and mobile as well as being able to see in real time call status of colleagues is a key to this program. The message feature is a must as well. Cons Would like better instruction/direction on the MPV integration with Microsoft Dynamics CRM Alternatives considered [AT&T Contact Center](https://www.capterra.com/p/245399/ATT-Contact-Center/) Reason for choosing RingEX We had integrated our outside sales team to Ring Central previously as a test run for agents in the field when compliance regulations came into play and it worked seamlessly even with several technology challenged individuals on that team. Switched from [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) The Mitel platform we were using was coming up on end of life and support and we needed another platform that had the same features we were accustomed. Review Source Response from RingCentral October 6, 2023 The Review Team appreciates you for taking the time to provide us with your valuable feedback. We are happy to hear that our product supports your business' performance and is easy for individuals on your team to use. Here is a link regarding your request for instruction/direction on the Microsoft Dynamics integration: https://ringcentr.al/48JRz3g. If you have any questions or need assistance, please connect with our Support Team via call, chat, or by submitting an online case here: https://support.ringcentral.com/contact-support.html or you can always email the Review Team at review@ringcentral.com. Thank you! AJ Amy J. Office Manager Consumer Services Used the software for: 1-2 years ### "RING CENTRAL " January 9, 2024 3.0 The customer support was not very helpful. They used terms that I didn't understand, and no one was willing to help me understand. For example, I do not know what Ping means or how to do a "Speed test." Their ways of troubleshooting were not ever helpful. Pros The app was easy to use when making calls away from the office. Cons Not reliable for our technicians when out in the field. The call wouldn't go thru, causing our techs to have to block their personal numbers resulting in customers not recognizing the phone number and not answering. Reason for choosing RingEX They had good reviews, and it was suggested by an internal account person. Switched from [One Talk](https://www.capterra.com/p/268546/One-Talk/) Not reliable for what our technicians needed it for. Review Source Response from RingCentral January 22, 2024 Amy, the Review Team appreciates your great feedback! As VoIP calls need a reliable internet connection for optimized call quality, it is expected to experience poor connection when there is not a strong connection available. Call Continuation is available on mobile; this feature allows you to switch calls from poor WiFi to your carrier to continue the call as a 3G/4G VoIP call. Learn more about call continuation here: https://ringcentr.al/3R7rRzz. If you would like to continue this conversation, please email us at review@ringcentral.com. Thank you! AQ Alexandra Q. Operations Specialist Information Technology and Services Used the software for: 2+ years ### "Pretty good... " June 6, 2023 4.0 We utilize RC MVP as our UCaaS solution and it works well for us. Pros RingCentral was one of the OG softphones. What has been released works, and they don't release new features until they work (unlike some other providers). The app is robust and feature-rich. The service is reliable and pretty much foolproof on wifi. The search feature within the app is amazing... literally indexes everything. The new layout is also very sleek and streamlined. Cons Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers. Calling isn't the best using a mobile connection, you almost always need to be on wifi. The app also doesn't always auto update and can get glitchy if it's not the latest version. Alternatives considered [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Review Source Similar Products Featured ## Related categories [VoIP](https://www.capterra.com/voip-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.