# Page 25 | RingEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is RingEX the right Business Phone Systems solution for you? Explore 1200 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/242188/RingCentral-MVP/reviews

---

RingEX

4.2 (1200)

[View alternatives](https://www.capterra.com/p/242188/RingCentral-MVP/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 25 - Reviews of RingEX

## Showing most helpful reviews

Showing 601-625 of 1200 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Manuel D.  
Litigation support manager  
Legal Services  
Used the software for: 1-2 years

### "Great service for any business"

April 30, 2021

5.0

My overall experience is great. I think Ring central has alot of potential, but they still need to work on their product.

Pros

I like that you can be anywhere and still answer your business phone. You can make calls from your cell phone and still have it come from your business line.

Cons

I think the integration with outlook calendar should be a must. It presently doesn't support it and you should be able to access it from ringcentral without having to leave the call.

Review Source

ED

Eva D.  
Office Administrator  
Law Practice  
Used the software for: 2+ years

### "RingCentral - Best phone system for your office"

January 24, 2017

5.0

RingCentral Office is one of the best office phone systems available today. The Customer Service is outstanding, whether your setting up for the first time, or adding a new line to your office, the representatives are knowledgeable and friendly and happy to help. We have had an exceptional experience with RingCentral!

Pros

Easy to use, great customer service

Review Source

JM

Jennifer M.  
Vice President  
Real Estate  
Used the software for: 1-2 years

### "Easy Faux Office Line to Use"

May 15, 2019

4.0

Pros

I like that I can have an official office line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option.

Cons

What I don't like is that if this line rings on my app, it will interrupt me completely if I happen to be on my cell phone line and there is no way to decline the call or prevent interruption. Because of that I have to keep the Ring Central line on Do Not Disturb all the time.

Review Source

MA

Martin A.  
IT Manager  
Telecommunications  
Used the software for: 1-2 years

### "Great at first "

October 16, 2018

3.0

is a great idea but has a lot of bugs they need to check their apps

Pros

has a great system where you can make calls from your desktop from a phisical phone from your cellphone and you can even send messages hava a conference and have your internal system

Cons

it has a lot of little bugs in the system of calls sometimes you are in a call you here interference or another call or sometimes you get calls from other persons in your line out of knowhere

Review Source

Evan B.  
APM  
Construction  
Used the software for: 6-12 months

### "Great for mobile employees"

April 23, 2019

5.0

Great. Would recommend.

Pros

Working out of the office a few times a week was easy being able to have Ring Central automatically push calls to my cellphone.

Cons

Was tricky to set up but once set up it was great.

Review Source

NS

Nichol S.  
Recruiter  
Marketing and Advertising  
Used the software for: 6-12 months

### "Not my favorite, but it works for many uses."

June 2, 2022

4.0

Pros

Has the ability to use a lot of different features like phone calls, meetings, & texting.

Cons

This product is very expensive for having calls drop from time to time.

Review Source

ÉC

Étienne C.  
Web Developper  
Computer Software  
Used the software for: 2+ years

### "Great way to communicate with the rest of the team"

April 1, 2019

4.0

It helps our team stay updated with what's going on in everybody's projects, very useful.

Pros

It's very easy to use, just like any messaging apps. You can create groups and teams, easily share files and find old messages.

Cons

It can be slow at times and there's still some bugs that need to be fixed.

Review Source

MC

Moriah C.  
Office Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great tool, and very easy to use. "

May 4, 2018

5.0

Pros

I love this tool because it connects directly to the landline, and it tracks all your outgoing, receiving, and missed called. It also keeps track of all the texts that are sent, and I love this feature!

Cons

My least favorite thing about ring central is that there have been a few times that it won't send a text message when I need it too. I have to log out and then log back in, and then it works. It may be an update issue.

Review Source

VR

Verified Reviewer  
System Administrator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "A+ VOIP Provider"

November 21, 2018

5.0

It has been a great experience working with RingCentral to setup our VOIP implementation. Although it had some frustrating moments, overall it was painless.

Pros

Easy to setup Easy to configure Analytics/KPI Dashboards

Cons

Pricing Pushy Account Manager Some limitations (Single Group Managers, Call Queue Managers)

Review Source

AA

ANTHONY A.  
Payroll Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "Meetings"

May 7, 2021

5.0

Overall RingCentral is perfect for the office during covid.

Pros

Ring Central has great meeting features that allow you to share screens with meeting attendees. Great during Covid.

Cons

the app sometimes didn't work well like it would freeze. It could be my cell phone service hard to tell

Review Source

AH

Ashley H.  
Office manager  
  
Used the software for: 2+ years

### "Decent fax system "

April 24, 2018

4.0

Pros

I like that it can be installed on as many computers as needed. I also like the online portal for a back up to the softphone app

Cons

The system doesn't always update consistently throughout all the installed soft app, maybe we have to many logged in at once, not sure.

Review Source

AA

Aman A.  
Sr. Manager, Cyber Security Architect  
Real Estate  
Used the software for: I used a free trial

### "Trusted solution for Chat & Telephony "

June 4, 2023

5.0

Pros

Decent cloud solution and straight forward in deployment.

Cons

If you are emphasizing on Video calls then I would recommend Teams or Zoom One.

Review Source

JM

John M.  
Market Research Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Very Functional Program, Slightly Awkward to Launch"

April 23, 2015

4.0

Pros

I appreciate RingCentral's ease of use and functionality after a meeting has begun. It integrates well with cameras and speakers, supports multiple users, and allows for a lot of administrative control. It has excellent integration with phones, too. My company uses RingCentral for monthly meetings, and it always seems to work without a problem. The screen-sharing option is also user-friendly. It seems to have fewer problems syncing up audio and video than other programs that take control of the speakers and microphone, such as Skype.

Cons

Some facets about RingCentral are not user-friendly - the difference betwen "RingCentral for WIndows" and "RingCentral Meetings" is unnecesary, and both could be consolidated into the same program. Likewise, redownloading and running a file that triggers my OS's security warning is not a pleasant way to respond to a meeting request. Its disadvantages all come in launching the program or joining a meeting.

Review Source

VR

Verified Reviewer  
Insurance Agent  
Insurance  
Used the software for: 6-12 months

### "RingCentral Review"

December 21, 2018

4.0

Pros

Once you log in, you can easily put it out of sight while you’re working.

Cons

It’s not my favorite cloud based phone system but it’s okay. It would drop calls more than I would like.

Review Source

DM

David M.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "Easy to implement, impossible to change "

January 14, 2023

4.0

Pros

Easy to use and implement, features initially were good

Cons

Difficult to make changes or to remove options

Review Source

VR

Verified Reviewer  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Great VoIP Service"

August 31, 2021

5.0

Overall, my experience with RingCentral is positive.

Pros

I like its simplicity to use for phone calls, text, faxing, and even internal messaging. Also like that you can have both desktop and smartphone apps and use them interchangeable, i.e. switch a call from desktop to phone and vice versa.

Cons

There are sometimes delays when connecting to a call.

Review Source

VR

Verified Reviewer  
Director of operations  
Executive Office  
Used the software for: 6-12 months

### "RingCentral"

July 29, 2022

5.0

Pros

Very easy to use. Very little training needed

Cons

Not many for this product. No concerns at this time.

Review Source

Adam S.  
Service Desk Manager  
Higher Education  
Used the software for: Less than 6 months

### "RingCentral is Central to your workforce in calling"

November 28, 2020

5.0

This product provides myself and others in the team to be able to easily answer any calls or make business calls using mobile devices or the computers at our disposal at the time. The software runs flawlessly and I’ve had a great experience in both using it and learning it.

Pros

Easy to use while at the same time being universal to install on mobile devices and desktop or notebook computers. Mac and PC included.

Cons

The user interface could be more pleasing to look at.

Review Source

AN

Alessandro N.  
Amministratore  
Real Estate  
Used the software for: I used a free trial

### "Ring centralmvp recensione"

November 10, 2023

3.0

Pros

Risponditore automatico e mantenimento delle chiamate in coda

Cons

Ampiamente sostituibile a costo zero con altre App

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Review Source

Response from RingCentral

November 21, 2023

Alessandro, thank you for your review. The Review Team wants to understand your feedback better; please email us at review@ringcentral.com so we can learn more from you. Thank you!

MC

Melody C.  
Recruiter  
Banking  
Used the software for: 6-12 months

### "Good Service"

November 2, 2021

5.0

Very convenient and serves it's purpose

Pros

Very easy to use. Great options to use other than cell phone.

Cons

I do not like the call recording feature.

Review Source

VR

Verified Reviewer  
Production/Program Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the easiest VoIP systems I’ve come across. "

September 4, 2018

4.0

Pros

It is so much easier to use than most VoIP telephony systems out there.

Cons

Accounting, billing department and account managers do not seem to communicate with each other.

Review Source

DM

Davida M.  
Hiring & Staffing Manager  
  
Used the software for: 1-2 years

### "I love this product!"

July 18, 2017

5.0

Pros

I like this product a lot! I love that I can use my computer for everything and not need to have a landline phone. I can fax from my phone and receive faxes. I can review everything and save it without ever needing to print it and wasting paper!

Cons

I do not like that if I log into one computer with my extension information, I cannot then go to another computer and log in. I have to deauthorize the computer I was using, and authorize the new computer. This makes it difficult when switching between a desktop and a laptop. I do have unlimited sign ins with smart phones and tablets though.

Review Source

VR

Verified Reviewer  
Vice President  
Retail  
Used the software for: Less than 6 months

### "Best Business Voip I have used"

May 10, 2018

5.0

Pros

I have been using VoIP for a long time now. As far as service, they are very good. Their system is set up for the end user to be able to set up their own system and arrange it however they want. It is nice that you don't have to call tech support every time you want to change a feature.

Cons

The ALL ACCESS is also a bit of a con for some people. Too much power means you can easily mess up the system. You can delete accounts or rearrange the phone tree if you aren't careful. (This is only for super users/Admins)

Review Source

LC

Lindsay C.  
HR Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great VOI service"

August 15, 2018

5.0

Great experience from set up to usage. Having the ability to stay connected wherever we go is a critical need for our business.

Pros

We are able to make calls from anywhere at anytime. We utilize both the hard phone lines as well as make calls right from the computer. The ability to text, fax and make calls from one number is a great value.

Cons

I really don't have any complaints about this software. It's been easy to use since day one and the price is affordable.

Review Source

VR

Verified Reviewer  
Sr. Stock Plan Analyst  
Internet  
Used the software for: 1-2 years

### "Amazing, and usefull"

August 22, 2018

5.0

Pros

I loved loved loved that you can have a phone call from your office phone be forward to your cell phone. Additionally, I liked that you can dial the number on your ring central app to have it go to your phone. I also love that voice mail goes to your email.

Cons

The ring central phones are a bit complicated to navigate and could use some serious simplifying.

Review Source

Similar Products

Featured