# Page 39 | RingEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 39 - Is RingEX the right Business Phone Systems solution for you? Explore 1201 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/242188/RingCentral-MVP/reviews --- RingEX 4.2 (1201) [View alternatives](https://www.capterra.com/p/242188/RingCentral-MVP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 39 - Reviews of RingEX ## Showing most helpful reviews Showing 951-975 of 1201 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RV Rahil V. Founder / CEO Computer Software Used the software for: 1-2 years ### "Good software bundled with vanity 800 numbers.." November 8, 2018 5.0 Otherwise it is the #1 800 number dashboard tool. Will use it again. Pros Whenever a client asks me where to buy an 800 number I tell them either RingCentral or one other choice. I like the search process to find a number and the features such as call recording, demographics and more. Cons Cost can be high for only 1 line but if purchased in packs price drops. I was unlucky not to get the vanity number I wanted that spells the business. Review Source SO Sharice O. Corporate HR Assistant Human Resources Used the software for: 1-2 years ### "Easy and Effective" December 26, 2018 4.0 Pros I enjoyed the fact that this phone software is internet based. This software allows you the also have tha blility to use a phone. I loked the fact it emailed over your voicemale. Cons The only thing I liked about this softeware was I wish it had more features. Review Source Crystal M. Office Manager Insurance Used the software for: 1-2 years ### "Another great virtual meeting program " December 10, 2018 5.0 Pros Easy to use, the chat feature is a great option. Simple and effective way to communicate with others virtually and present information. Cons No issues so far with using his program. Review Source IN Ian N. National Account Executive Media Production Used the software for: Less than 6 months ### "RingCentral is a huge step up from a non-VoIP system" January 13, 2021 4.0 Pros We previously had an outdated phone system, and the RingCentral desktop software is a huge game changer for my office. We have so much more functionality than we've ever had, and the program could not be easier to use. Cons I have limited experience with these types of programs, so there could be better options out there, but this one satisfies all of our call-based needs. Review Source JR Justin R. Project Manager Marketing and Advertising Used the software for: Less than 6 months ### "Dependable, flexible phone service that can adapt to growing needs seemlessly" January 19, 2018 5.0 Provides out entire office with voice services with the added benefit of adding lines whenever needed! Pros The ability to add new employees to our directory, even our remote employees, plus great customer service! Cons Given the nature of voice over IP, your phone system is dependent on a good internet connection, but assuming you have a good internet plan, this software is the phone system you want. Review Source JG John G. Associate Construction Used the software for: 6-12 months ### "RingCentral Review" December 29, 2020 3.0 it was good for basic conference calls, but for complicated video calls it is not as good. Pros This product is very similar to many of its competitors and it is easy to login and join a call with other people. Cons When on a video call, it is very difficult to switch screens between users. When we have tried, the video feed freezes and will not update if users do not sign out and sign back on. Review Source HS Harish S. Manager - Recruitment Services Staffing and Recruiting Used the software for: Less than 6 months ### "Perfect phone system with state of the art features" January 19, 2019 4.0 We're using RingCentral for our telephony and web meeting requirements. They have a very responsive customer support team who helped us in the initial stages. With a great product like RingCentral managing all of our calls is like a breeze. Pros RingCentral has taken care of all the needs of a business when it comes to internet telephony. The software is intuitive, easy to configure and use. Our team loves the system. Call quality is also good. Cons Even though RingCentral is a great product, it is expensive. Guess, all good products come with big price tags. Sadly, small businesses may not be able to afford it. Review Source SR Susan R. retired Real Estate Used the software for: 2+ years ### "Ring Central Review" January 31, 2019 5.0 It works for me a great deal because some companies refuse to scan a paper to you, but will fax it to you. Pros Once I got to figure out the changes they made, it is a great program and easy to use. The best is that they email you after the fax is sent. Cons They changed the sign in procedure and since I am not tech savvy, I had a hard time. I still have a little trouble signing in but I get it because I don't use it too often. Review Source OS Olivia S. Assistant Operations Manager Internet Used the software for: Less than 6 months ### "Ring Central" February 1, 2019 4.0 Pros We use RingCentral for our phone system, it is great that we are able to have employees work from home due to the portability of the software. With having a soft phone, we can ensure proper coverage, even in the worst of weather. Cons There is a lack of available statistics. I would like to see a larger amount of analytics that could help me track my employees. Review Source EG Elise G. Marketing Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Ring Central Review" February 26, 2019 4.0 Pros I like that it keeps my personal phone number private, but I can take work calls when I am out and about if I need to. Cons Sometimes it doesn't ring when I am not in wifi and it drains my phone battery. Review Source KZ Kristen Z. project manager Internet Used the software for: 2+ years ### "This is a nice phone system, no issues" January 31, 2020 5.0 All in all it's been a good experience, we use it for many of our businesses. Pros I never have any trouble using it. It's a set-it-and-forget-it kind of thing so I never have to worry about it. It's also easy to change to route to another number if someone is on vacation. Cons We still get spam calls from time to time, which can be annoying, but I don't know if there's any way around it no matter the service you use. Review Source BB Brooke B. Member Care Team Lead Insurance Used the software for: 1-2 years ### "Gets the job done!" October 29, 2019 4.0 Though communication had been shifting towards e-mail, it’s great to have a way to connect with customers who still use things like fax machines to receive paperwork, especially without having to have that kind of outdated equipment on hand. Makes things much easier! Pros We use Ring Central I’m order to send faxes to our customers and their landlords. Though we don’t have to use it often (most of our communications happens via e-mail), it’s reliable and we’ve never had any issues! Cons Aesthetically, I think the site could use a face lift, but it does everything that we need it to— not much to complain about! Review Source AJ Adam J. Regional Account Executive Hospital & Health Care Used the software for: 6-12 months ### "Awesome alternative to landlines" October 16, 2018 5.0 Pros Easy to connect to phone or computer. Easy to have click-to-dial functionality. Clear connection and reception. Great mobile support Cons I think it could possibly be improved, but I am happy with it. Review Source GW George W. Account Manager Computer Software Used the software for: Less than 6 months ### "Does the job, but error prone." April 24, 2018 3.0 Pros RingCentral allows me to call people from my computer. It has click to dial and a chrome plug-in, both of which are convenient. Cons The errors. Calls drop, dial tracking into SalesForce worked sometimes or not at all we just had a bunch of issues with this program. We ended up switching the software that we used to make outbound calls because of this. Review Source Richard A. Customer Success Team Lead Food & Beverages Used the software for: 6-12 months ### "null" July 13, 2017 4.0 Review Source MK Meier K. President Used the software for: Less than 6 months ### "Easy to use, but not so reliable!" November 8, 2016 3.0 I was with ring central for a few years and brought on a new business partner who determined we were experiencing some call loss and started to investigate why and how. After months of research, it was determined that it was the fault of ring central. We spent hours and weeks on the phone with them trying to get the issue fixed, and eventually gave up, thankfully, got some compensation for the errors, even though it amounted nothing to the amount of profit I lost from Ring central and the customer call loss issues. and switched to another VOIP service. Will not do business with them again, and would not recommend to anyone that meant anything to me. Pros Easy to use. Cons Unreliable. Review Source EH Emily H. Finance Manager Biotechnology Used the software for: Less than 6 months ### "Good application but not getting much use out of it" December 23, 2019 4.0 Good application, need for the application is just changing now that Skype, GotoMeeting, Webex, and personal cell phones abound. Pros RingCentral is a well built application to manage desk phones for a small company. The forwarding to employee personal phone numbers while still maintaining a separate work phone number is great Cons Nothing to not like about the software but unfortunately it seems that RingCentral is filling a need that is just less needed these days. Having an official "work number" is nice, but often times, employees will just share cell numbers with each other for times when a phone call is needed, and share skype invitations or even personal cell numbers with third party vendors for phone calls. Review Source RH Ryan H. Owner Law Practice Used the software for: Less than 6 months ### "Versatile and useful!" March 19, 2020 5.0 It is excellent and functional telecommunication software. Pros It has been extremely useful in mobilizing my law practice, which has been extra useful during the Coronavirus pandemic. It is quite functional and reliable. Cons I think that the interfacing could use a bit of improvement, as it is not entirely intuitive. It is not terrible, though. Review Source KH Kimberley H. Business Development Specialist Wholesale Used the software for: Less than 6 months ### "An easy Phone system" May 10, 2023 5.0 Pros I like the ease of making outbound calls. Cons No issues with use currently, only used to do outbound calls. Review Source JJ Janet J. Sales E-Learning Used the software for: Less than 6 months ### "Needs improvement " February 17, 2020 2.0 I'm not very pleased with RingCentral. I've used easier platforms. Pros It helps me connect with clients to give a screen shared presentation. It gets the job done. Straight forward. Cons Calls drop. Screen freezes. Has kicked me out of meetings. We cant customize the email invitations. End users usually complaint about launching the meetings. Review Source MP Michele P. Principal Attorney Legal Services Used the software for: Less than 6 months ### "The value the long term customer" October 4, 2016 5.0 I was one of the original users of RingCentral many years ago. I had an office of 21 which is now downsized to only me. Though early on there were bumps along the road, eventually all problems were sorted out and they were always patient and credited me for lack of service. Now that they have been up and running, a glitch rarely happens. Their prices have accordingly increased but to my extreme pleasure, they have recognized my long time faithfulness and reduced my costs based on my limited use. No other corporate entity to my knowledge has extended such appreciation to a long term customer. I remain ever faithful and a recommending user. Pros Value. Cons None Review Source KW Kenny W. Principal Broker Used the software for: Less than 6 months ### "It was easy to download, but took me several hours to get it up and running." December 12, 2018 5.0 Improve the online tutorials. Pros The peace of mind this product have given me. I now know that the premises are safe and secure. I can now sleep knowing my house is covered. Cons It took me too long to get it in service. I took several hours of working to get it up and running. However, after I got it going, seems to work fine! Review Source AT Alexa T. Social Media Strategist Management Consulting Used the software for: Less than 6 months ### "RingCentral 3/5" February 6, 2018 3.0 Pros RingCentral is a great phone system option, especially when having multiple office employees who need their own line or just need a basic phone set-up. Cons RingCentral is extremely basic and doesn't have some of the features you would expect an office phone system to have. Not necessarily something I would recommend. Review Source VR Verified Reviewer Administrative Assistant Accounting Used the software for: 1-2 years ### "Great Product!" April 3, 2019 4.0 Pros I like the ease of being able to log in from anywhere to adjust the phones, fax, check settings, etc. Cons There is nothing I can say that I do not like about it. Review Source VR Verified Reviewer Licensed Clinical Psychologist Used the software for: 6-12 months ### "Good but could be better" February 24, 2018 4.0 Price Pros Fast, responsive and adequate. Pleasant interface. No down-time for maintenance noted. No glitches noted. Cons Improvement needed in terms of being more intuitive such as easier to find links for common tasks and having online versus software versus phone apps be more consistent with what they can accomplish Review Source Similar Products Featured ## Related categories [VoIP](https://www.capterra.com/voip-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/)