---
title: "Inclusive Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Inclusive Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more."
source_url: "https://www.capterra.com/p/242219/Inclusive/"
page_type: "product"
language: "en"
---

# 

 Inclusive Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Inclusive

## What is Inclusive?

Inclusive is a smart patient and community engagement, sourcing, and management platform for use in the early trial preparation phase. It has created the largest patient network in the world, providing access to more than 96,000 communities with a network outreach of over 440 million group members.

## What is Inclusive used for?

[Patient Engagement](https://www.capterra.com/patient-engagement-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Inclusive?[Manage this product listing](https://www.g2.com/products/research-grid-inclusive/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Inclusive

5.0 (1)

VS.

[### ModMed](https://www.capterra.com/p/124590/EMA/)

[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

$49

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (566)

Value For Money

5.0 (1)

Value For Money

4.3 (447)

Customer Service

5.0 (1)

Customer Service

4.3 (555)

## Inclusive alternatives

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

Highest Rated

[DocVilla](https://www.capterra.com/p/203619/DocVilla/)

[5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203619/DocVilla/)

[Review Wave](https://www.capterra.com/p/157424/Review-Wave/)

[4.7 (70)](https://www.capterra.com/p/157424/Review-Wave/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157424/Review-Wave/)

[CheckinAsyst](https://www.capterra.com/p/232243/CheckinAsyst/)

[4.4 (47)](https://www.capterra.com/p/232243/CheckinAsyst/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/232243/CheckinAsyst/)

## FAQs about Inclusive

Overview

### What company size and specific industries is Inclusive built for?

Inclusive is designed for charities, non-profits, and community groups, as well as patient advocacy organizations and patient engagement teams. It also targets contract research organizations, clinical trial sponsors, and clinical research sites, making it suited to healthcare research and community-focused organizations of varying sizes.

Features and Usability

### What are the key features of Inclusive?

Inclusive offers patient engagement and records tools such as patient intake, patient portal, patient questionnaires, patient records management, and patient education. It also includes communication features like chat/messaging, live chat, confirmations/reminders, and email reminders, plus reporting/analytics, workflow management, electronic payments, and HIPAA-compliant compliance management.

Integrations

### Which third-party tools and platforms does Inclusive integrate with?

Inclusive integrates with Google Calendar, Google Drive, and accessiBe. These catalog integrations cover scheduling, file storage, and accessibility-related connections, giving the product a small but focused set of third-party platform support.

Getting Started and Support

### What training and onboarding options does Inclusive offer?

Inclusive provides documentation and videos to help teams get started. Documentation offers written reference material for setup and ongoing use, while videos support visual, self-paced learning for reviewing features and common tasks.

Getting Started and Support

### What customer support options does Inclusive offer?

Inclusive provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written guidance for common questions and issue resolution. No reviewer feedback about support experience is available, so the quality, speed, and helpfulness of responses cannot be described.

## Features

AI summary

Based on 1,263 Patient Engagement reviews

Capterra data shows that buyers of Patient Engagement software rank the following features as their top priorities:

-   **HIPAA Compliant** (**70%** of reviewers rated this feature as critical)
-   **Charting** (**69%**)
-   **Appointment Management** (**52%**)

Inclusive supports **HIPAA Compliant**. However, it does not include **Charting** or **Appointment Management**. Its HIPAA-compliant functionality helps healthcare organizations protect sensitive patient information, maintain regulatory compliance, and support secure communication workflows, helping businesses reduce privacy risks and build patient trust.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Chat/Messaging

Communicate using direct chat or messages within the system

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Inclusive 26 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Chat/Messaging: Communicate using direct chat or messages within the system
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customizable Reports: Alter the layout and content of reports
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Live Chat: Ability to chat online in real time
- Messaging: Communicate using messages within the system
- Patient Education: Educational and medical resources that are delivered to patients online
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Records Management: Ability to record, store, update, and retrieve information
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

$49.00

Other,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

accessiBe](https://www.capterra.com/p/212877/accessiBe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Annastacia K.

Founder & CEO

Non-Profit Organization Management

### "Easy and very well developed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2022

I am truly satisfied with the software and 100% recommend it to anyone/corporate/organisation.

Pros

It is an amazing platform that allows you to communicate with anyone within the Organisations.

Cons

I have personally not found any faults after we started using it. Everything work just the way it should.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 18, 2022

Thank you so much. We are glad you like Inclusive!

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