# Blackbaud Grantmaking Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blackbaud Grantmaking Software - reviews, pricing plans, popular comparisons to other Grant Management products and more.

Source: https://www.capterra.com/p/242266/Blackbaud-Grantmaking/pricing

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# 

 Blackbaud Grantmaking Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Blackbaud Grantmaking

## What is Blackbaud Grantmaking?

Blackbaud grantmaking's powerful database capabilities mean that data from your applications directly flow into your system so that you can manage relationships, not just applications. Save your team time on administrative tasks with customizable workflows so that they can focus on what matters most - your mission. With the most robust and easy-to-use reports on the market and visually stunning dashboards, you can evaluate previous impacts and make data-driven decisions about future funding.

## What is Blackbaud Grantmaking used for?

[Grant Management](https://www.capterra.com/grant-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Scholarship Management](https://www.capterra.com/scholarship-management-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

65%

Neutral

20%

Negative

15%

Starting price

$325

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Blackbaud Grantmaking

3.5 (20)

VS.

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting Price

$325

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (20)

Ease Of Use

4.8 (871)

Value For Money

3.1 (17)

Value For Money

4.6 (774)

Customer Service

3.9 (19)

Customer Service

4.7 (751)

## Blackbaud Grantmaking alternatives

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting price

Contact vendor for pricing

[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Grant Application Management

4.0 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Track and manage the status of grant applications

Grant Award Tracking

4.4 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Payment Tracking

4.2 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Track sent and received payments, invoices, and bills.

Due Date Tracking

3.6 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Financial Reporting

3.6 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Compliance Management

3.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Blackbaud Grantmaking 61 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Gateway through which end users can update personal information, track their applications, and more

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Manage and monitor spending to align with the financial constraints or goals

Create budgets based on historical data and future projections

Organize and group data or items based on various criteria

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage a group of members established for coordinating plans, programs, or other initiatives

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Generate reports to assess the financial performance of an organization

Software designed for grantmakers

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Track and manage the status of grant applications

Track grant submission requirements, deadlines, and financial documentation for awarded grants

Monitor application statuses, proposals and award funds

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Create and track interviews with a reminder system

Add, store and access information pertaining to members

Observe and track the demand, usage, progress or quality of a system, product, or user

Track sent and received payments, invoices, and bills.

Generate quotes or estimates for customers

Ratings/Reviews

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Ability that helps reviewers analyze applications, add comments/notes, and more

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Ability that lets users rebrand the software to make it look like their own

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.6 (20)

3.6

Based on 20 reviews

## Pricing

Value for money

3.1 (17)

Free Trial

Basic

$325.00

Per Feature,Per Month

Value for money

3.1 (17)

3.1

Based on 17 reviews

## Integrations

[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (19)

3.9

Based on 19 reviews

## User reviews

Overall rating

3.5

Based on 20 reviews

Filter by rating

5(3)

4(10)

3(4)

2(1)

1(2)

Mentioned topic

Sorted by most recent

AR

Angela R.

Director

Non-Profit Organization Management

### "If you are looking for something simple and easy to use, DO NOT go with Blackbaud"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

July 10, 2024

I have had the displeasure of using this platform for several years now and I cannot de-recommend Blackbaud Grantmaking enough. I honestly do not know how they have managed to stay in business for so long and have gotten away with charging such high prices for such a difficult to use platform. I always dread having to use the platform for anything as I end up wasting so much time trying to complete the most simple of tasks. I have used multiple other grantmaking platforms in the past and Blackbaud is by far the worst and most expensive. There are way too many features that make anything you do more complicated than it needs to be. Nothing is cohesive or makes any sense and it is all very clunky. I keep thinking the more I use it the easier it will be to use, but that has not been the case even after several years of daily use. I am consistently dumbfounded at how unintuitive this platform is to use and I have been counting down the days until my contract ends.

Pros

The customer support is very good and knowledgeable (I need to contact them all the time because the product is so difficult to use and they usually resolve my issue fairly quickly)

Cons

Blackbaud Grantmaking is way too clunky of a product and they make doing a very simple task extremely and unnecessarily complicated. A task that would normally take a few minutes on most other grantmaking platforms takes hours on Blackbaud because there are way too many steps involved. They have multiple websites for related tasks (admin portal, application form setup, reviewer portal, etc.) instead of having everything just housed under one website. Lastly, the interface on all of these sites is not cohesive and looks very old and not up to date with modern times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Gwen R.

Program Associate

Non-Profit Organization Management

### "The good and no-so-good"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 11, 2022

I have been using the software for several years and can navigate through it but find some functions very tedious and often need support.

Pros

The software manages the grants from inception to close; the support team is terrific.

Cons

The software is not intuitive and creating reports, updating fields, editing documents, and other functions are time-consuming and difficult. While the customer support is terrific, it would be nice to not need support to complete tasks that should be intuitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Melissa M.

Grants Coordinator

Executive Office

### "Blackbaud Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 6, 2022

Blackbaud allows me to provide my team the information they need to conduct their work.

Pros

Blackbaud offers a broad array of features that provide valuable information for managing grant awards.

Cons

Blackbaud is highly customizable and heavily nuanced. A feature that is welcome but can be tedious.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mara A.

Finance Associate

Non-Profit Organization Management

### "Grantmaking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2022

easy to navigate

Pros

this software is easy to navigate because having everything in excel was getting too complicated. Now everything is in one place and you can se the grantee profiles anytime.

Cons

Getting a report is a little complicated, probably i need more training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Alan D.

Program director

Philanthropy

### "Problematic without support capacity in the company"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 4, 2022

Negative. I we weren't a small shop and I did not have to do the conversion work myself I would definitely switch to another product.

Pros

The installation was relatively easy and the team helpful. It handles most functions reasonably well.

Cons

The support has declined over the years, and especially since Gifts was acquired by Blackbaud. When endusers have difficulties, it is difficult to know exactly what they are and to communicate this to helpdesk staff. Wait times for help are often excessive. It is difficult to modify original configurations without expensive additional help. Administration is more time consuming than it should be especially for a small shop with the program staff is also the tech staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Angela H.

Grants Manager

Non-Profit Organization Management

### "Blackbaud Works!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 3, 2022

I appreciate the customer service I always receive from Blackbaud. The system is easy to navigate. Outstanding customer service.

Pros

I really like the ease of entering information into the system. And generating organizational reports is amazing. It allows us to track and review the history of giving for each grantee.

Cons

I would love to have more detailed documentation on how to run reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HS

Holly S.

Grant Coordinator

Philanthropy

### "Review of Blackbaud Grantmaking"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 3, 2022

Overall we appreciate the software although the annual price increases are becoming difficult to overlook.

Pros

I like the easy use once you learn the product. Some areas are less intuitive than others but once you have it down, it becomes pretty fluid.

Cons

There are still parts of the program that are VERY difficult to manage. For example, the need to download two versions of a file in order to make changes is annoying and doesn't work well at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Alicia J.

Grant Administrator

Philanthropy

### "Once you train to use software it is pretty easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 3, 2022

Applications are easier to process and export into reports

Pros

I like the report features. and the views of the applications.

Cons

We used the other version called Gifts before, huge learning curve to new software but it is more efficient

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jenny M.

Grants Officer

Philanthropy

### "Meets our needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 29, 2022

We've stayed with BBG because it allows us to do what we need it to do, and we've found workarounds for tasks it can't do (like forecasting grant budgets).

Pros

Blackbaud Grantmaking meets our needs for grant tracking, online applications and document and relationship management. We like being able to build custom reports and automate reminders, and it's easy to pull up a grant history or run a tax status check.

Cons

However, BBG is not the most user-friendly product in the marketplace. It takes a lot of clicks to get to what you need and we lost some functionality when the platform migrated to SKY View. Advanced features (like changing views and searches to look for multiple criteria) are not intuitive and require staff training. There's a robust library of pre-built reports but it can be difficult to wade through to find what you need. We also have to spend a good bit of time helping grantseekers navigate the online grant portal.

Alternatives considered

[SmartSimple Cloud](https://www.capterra.com/p/166429/SmartSimple-Cloud/)

[Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)

Reasons for choosing Blackbaud Grantmaking

BBG best met our needs, particularly around grant tracking/reporting and document management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Deena S.

VP of Program Administration

Philanthropy

### "Needs more integration features"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 28, 2022

Pros

BBGM is a very robust tool and allows for customization of every aspect of the system.

Cons

The product does not integrate with other products including Blackbaud products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/242266/Blackbaud-Grantmaking/reviews/)

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