--- title: "My Best Practice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about My Best Practice Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/242271/My-Best-Practice/" page_type: "product" language: "en" --- # My Best Practice Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) My Best Practice ## What is My Best Practice? My Best Practice- the EHR for evidence-based clinicians. MBP simplifies creating and maintaining client accounts, schedule appointments, manage client information, billing, and more. MBP allows you to reprioritize your time, taking back hours typically spent on paperwork, and putting them back into working with patients. ## What is My Best Practice used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $39 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for My Best Practice?[Manage this product listing](https://www.g2.com/products/my-best-practice/claim_requests/new?auto=true) ## My Best Practice Overview Updated September 2026 AI summary My Best Practice is a cloud-based mental health EHR and practice management solution designed for small businesses, offering features such as appointment scheduling, charting, billing, secure messaging, telemedicine, and a client portal. Reviewers note its intuitive interface, user-friendly workflows, and integrated tools for both administrative and clinical tasks, supporting efficient care delivery and simplified practice operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### My Best Practice 4.9 (32) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $39 Other, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (32) Ease Of Use 4.5 (708) Value For Money 4.9 (25) Value For Money 4.2 (578) Customer Service 4.9 (29) Customer Service 4.3 (644) ## My Best Practice alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about My Best Practice Overview ### Which roles and teams benefit most from My Best Practice? My Best Practice is most used by behavioral health clinicians, including psychologists, psychotherapists, social workers, and neuropsychologists, who need structured documentation and client care workflows. Practice managers, intake coordinators, and operations leaders use it to streamline scheduling, billing, onboarding, and daily administration, while practice owners and executives oversee performance and service delivery. Answer based on 32 reviews Overview ### What company size and industries is My Best Practice built for? My Best Practice is for evidence-based clinicians, primarily in small businesses, which make up 97% of reviewers, especially Mental Health Care at 62%. It also serves Hospital & Health Care organizations at 16% and Health, Wellness and Fitness practices at 12%, with limited midsize-business adoption at 3%. Answer based on 32 reviews Features and Usability ### What are the key features of My Best Practice? My Best Practice offers HIPAA compliance, EMR/EHR, e-prescribing, and telemedicine for clinical workflows. It also includes appointment scheduling, automated reminders, patient portal access, billing and invoicing, claims management, secure messaging, and reporting tools for practice management and documentation. Integrations ### Which third-party tools and platforms does My Best Practice integrate with? My Best Practice integrates with Google Calendar. It connects natively to Google Calendar for two-way appointment syncing across scheduling workflows. No other third-party integrations are listed in the provided catalog data. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does My Best Practice offer? My Best Practice provides live online training, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation and videos offer reference materials and self-paced learning for users getting started with the product. Answer based on 6 reviews Getting Started and Support ### What customer support options does My Best Practice offer? My Best Practice provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support staff as communicative and personal, with help that often resolves learning issues and questions; some also note that responses can take until the next day, depending on the request. Answer based on 5 reviews Features and Usability ### Is My Best Practice easy to use for therapists and staff? My Best Practice feels easy to learn for many therapists, practice managers, and private practice teams. Users often describe intuitive scheduling, charting, billing, telehealth, and note-taking, with a straightforward setup process. Some practices still mention clunky navigation, occasional glitches, and a need for clearer training materials and user guides. Answer based on 16 reviews Features and Usability ### How user-friendly is the My Best Practice interface? My Best Practice offers a clean, organized interface that helps clinicians and admin staff move through scheduling, notes, billing, and client portals. Many teams find the layout simple and less crowded than other EHR systems. Some users still find certain screens less intuitive and say navigation can feel clunky during setup. Answer based on 10 reviews ## Features AI summary Based on 2,869 Patient Case Management reviews Capterra data shows that buyers of Mental Health software rank the following features as their top priorities: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) My Best Practice supports all three features that reviewers rate most important: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health providers protect patient information, maintain accurate clinical records, and manage documentation in one system, allowing teams to deliver care more efficiently and stay aligned with compliance requirements. HIPAA Compliant 5.0 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.8 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Create and securely store digital patient records Document Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 4.8 (24) 91.67% of 24 reviewers that rated this feature as important or highly important Schedule appointments via a calendar My Best Practice 124 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bill Payment: Complete outstanding payments - Billing: Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation: Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - E-Prescription: Facilitates the electronic prescribing, screening, note-taking, and recalling of medication. - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Income/Expense Tracking: Detailed log and record of financial earnings & costs. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Intake Management: Activities related to the initial admission of a charge into the organization's care - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (32) 4.8 Based on 32 reviews ## Pricing Value for money 4.9 (25) Free Trial Basic $39.00 Other,Per Month Value for money 4.9 (25) 4.9 Based on 25 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (29) 4.9 Based on 29 reviews ## User reviews Overall rating 4.9 Based on 32 reviews Filter by rating 5(29) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SH Sydney H. Graduate student Mental Health Care ### "Great EHR system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 Pros I had a positive experience using My Best Practice due to its intuitive design and ease of use for both providers and clients, with a minimal learning curve. The platform was well organized, making it easy to navigate client charts, complete documentation, manage billing information, and coordinate scheduling. The scheduling system was particularly user-friendly, allowing appointments to be color-coded by location and service type, which helped keep busy schedules organized and easy to interpret. The platform's integrated telehealth and secure client messaging features streamlined communication and administrative tasks while maintaining HIPAA compliance. Throughout my experience using My Best Practice, neither I nor any clients encountered any technical issues, reflecting the platform's reliability. Overall, My Best Practice is a user-friendly and efficient EHR system that supports both clinical and administrative workflows. Based on my experience, I would highly recommend it to clinicians considering a new EHR system. Cons Although MBP has 2-way integration with Google Calendar, it does not integrate directly with Outlook unless Outlook is linked to Google Calendar first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kelli V. Speech-Language Pathologist Hospital & Health Care ### "Great practice management! Easy transition!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2024 MBP has been great for our Speech & Occupational Therapy practice. The transition team was really great! They were willing to spend as much time as we needed to get things set up and are great problem-solvers. MBP has made our billing and payroll much more stream-lined. The customer service is A++. Pros There are lots of great things but the absolute BEST thing is the quick response to questions. We no longer have to wait several days to have a problem resolved, meaning we can keep working and not get behind on things. Cons I would like to have a place with one-click access to see past notes for patients. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) poor customer service - too much time lost waiting for help resolving problems Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Scott G. Psychologist Professional Training & Coaching ### "Superior EHR! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2023 First class Pros It is intuitive. It was made by some of the best psychologists in the field. It gets us in a way that no other company can Cons Nothing. It is a superior product. I have zero complaints Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LZ Lynn Z. Owner and Therapist Mental Health Care ### "The Chosen Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 17, 2023 The personal customer support makes me feel like they are in this with me and care about my successful and ease of use. Pros The set up was constantly reassuring. There are not unnecessary features that take away from my practical uses. They have considered and mostly implemented every request I have made. It has made my life as an owner and a therapist markedly easier Cons Longer loading times, app use is not as good as desktop, some features take several steps/clicks to reach Reasons for choosing My Best Practice It was the least confusing and the onboarding held my hand Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Samuel J. Psychologist Mental Health Care ### "Continuing to grow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 It has been great overall and it feels like it is getting better. Pros MBP has continued to change and grow over the time I have used it. It has been getting faster and better as time passes. It has become quicker and easier to use. Also Intuitive! Cons The documentation section needs work to make choices more reliable, faster, and for the chosen settings to remain. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple practice began to overcharge their customers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NB Natasha B. Neuropsychologist Mental Health Care ### "A mostly positive experience. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 16, 2023 Pros A mostly positive experience (4/5 stars). After the practice moved from Simple Practice to My Best Practice over a year ago, it was a bit of a learning curve. Now that I have familiarity with it, it's pretty easy to use. However, I wish it was a little easier scheduling Neuropsych appointments since we use different codes for the interview, testing days, writing days, and the feedback session. I also wish the system moved between screens a little faster but that has improved since we started using it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HT Herb T. Psychologist Mental Health Care ### "A Great Tool for Managing Your Pracitce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 My overall experience with My Best Practice has been outstanding. It has been a helpful resource to organize and manage my practice from scheduling to note taking. It is one of the best technological investments I have made for my practice. Pros MBP is a wonderful tool for scheduling, billing and note keeping. It has been a wonderful resource for managing appointments and organizing my practice. It is a winner! Cons I found that customizing the range for billing is sometimes more challenging than it should be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Ava S. Intake Coordinator Mental Health Care ### "A comprehensive & integrated EHR!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2023 Pros My Best Practice is one of the most comprehensive, integrated EHR systems on the market which has enabled our practice to improve our administration and practice management. It allows us to manage patient medical records, automate patient scheduling and appointment reminders, and makes for simple communication with patients. It has been extraordinarily useful for evidence-based treatment planning and allows for seamless use of custom electronic clinical questionnaires and intake forms that have proven valuable for tracking patient treatment progress and mindful implementation. Altogether, My Best Practice has been a rewarding tool in improving our practice clinical and administrative processes! Cons MyBestPractice has been eager to help our organization integrate new features we would find helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cathy R. OT, Director Health, Wellness and Fitness ### "My Best Practice (EMR) Customer Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2023 The note-taking and billing features have been invaluable. They have also been an asset in training new therapists and fieldwork students. Pros The auto-text note-taking feature is amazing. It has made the greatest impact on our practice in terms of efficiency and time-saving factors. We also love the ease of billing, which is on a nightly schedule. We had previously been managing this manually. Cons There is not a uniform place for each client to see each session note, instead, you need to go through the calendar. When we open a document, it first downloads instead of automatically appearing. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The integrated functions, helped us digitize our notes, billing, scheduling, and calendars into one portal. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing My Best Practice We chose MBP based on some negative experiences we were hearing from users of Simple Practice, mainly related to transparency about pricing changes. The pricing was also a big positive factor for choosing MBP as well as the customization for occupational therapy language. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SM Seamus M. Social Worker Hospital & Health Care ### "Private Practitioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 I am very happy using My Best Practice. It makes aspects of electronic record keeping more efficient. Pros The ease of use of My Best Practice is great. I have used many different EHR platforms in the past, and I find My Best Practice to be the best. Cons I cannot name any aspects of the software that I am not pleased with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/242271/My-Best-Practice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs My Best Practice](https://www.capterra.com/compare/136876-242271/Pediatric-Therapy-EMR-vs-My-Best-Practice)