# PostGrid Print & Mail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PostGrid Print & Mail Software - reviews, pricing plans, popular comparisons to other Direct Mail Automation products and more. Source: https://www.capterra.com/p/242279/PostGrid --- # PostGrid Print & Mail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PostGrid Print & Mail ## What is PostGrid Print & Mail? PostGrid enables companies to automate sending of letters, postcards & checks. With our platform we make sending physical mails as easy as email. Businesses can benefit by saving 1000's of hours annually on manual work, stay compliant by tracking every single mail by being audit ready, and automating their workflow by integrating with our Print & Mail API. ## What is PostGrid Print & Mail used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 53 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PostGrid Print & Mail alternatives [0.0](https://www.capterra.com/p/197677/PostPilot/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/) Starting price $550.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [AppealMaker](https://www.capterra.com/p/10011625/AppealMaker/) [5.0 (8)](https://www.capterra.com/p/10011625/AppealMaker/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011625/AppealMaker/) [SendJim](https://www.capterra.com/p/172685/SendJim/) [4.4 (81)](https://www.capterra.com/p/172685/SendJim/reviews/) Starting price $49.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172685/SendJim/) [View all alternatives](https://www.capterra.com/p/242279/PostGrid/alternatives/) ## FAQs about PostGrid Print & Mail Overview ### Which roles and teams benefit most from PostGrid Print & Mail? PostGrid Print & Mail is most used by marketing and communications teams, HR staff, finance and operations professionals, and customer-facing relationship managers. These roles rely on it to automate direct mail campaigns, send employee or client correspondence, manage billing and account documents, and streamline high-volume print-and-mail workflows with less manual effort. Answer based on 53 reviews Overview ### What company size and industries is PostGrid Print & Mail built for? PostGrid Print & Mail is built primarily for small businesses, which make up 55% of reviewers, and for accounting, real estate, and legal services, each at 9%. It also serves enterprises at 34% and midsize businesses at 11%, especially for automating and scaling direct mail automation. Answer based on 53 reviews Features and Usability ### What are the key features of PostGrid Print & Mail? PostGrid Print & Mail includes core direct mail features like API-driven print and mail, campaign mail, bulk sending, invoice and statement mailing, and postcard and letter delivery tracking. Differentiating features include template management, event-triggered mailings, CRM integrations such as HubSpot and Salesforce, plus reporting and analytics. Answer based on 22 reviews Integrations ### How good is the PostGrid Print & Mail API? PostGrid Print & Mail offers an easy-to-integrate API with clear documentation, webhooks, and low-code options for fast setup. Marketing teams, developers, and enterprise users often connect it to CRM and automation tools for personalized mail and workflow automation, though some note small custom jobs and template setup can take extra effort. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does PostGrid Print & Mail integrate with? PostGrid Print & Mail integrates with 10 third-party tools and platforms, including marketing, CRM, design, and automation apps such as ActiveCampaign, Braze, Customer.io, Figma, HubSpot CRM, Klaviyo, Salesforce Foundation, Salesforce Marketing Cloud, Salesforce Platform, Stripe, and Zapier. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does PostGrid Print & Mail offer? PostGrid Print & Mail provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation gives users written reference material for self-paced learning and step-by-step checks when needed. Getting Started and Support ### What customer support options does PostGrid Print & Mail offer, and how do users rate the experience? PostGrid Print & Mail offers email/help desk, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and effective during setup and issue resolution, especially for integrations. A smaller number report unanswered chat requests, closed tickets without resolution, and wanting more detailed guidance. Answer based on 22 reviews Features and Usability ### How well does PostGrid Print & Mail handle direct mail campaigns? PostGrid Print & Mail handles direct mail campaigns well with easy campaign setup, personalization, tracking, and marketing tool integrations. Marketing teams, legal firms, and sales users often use it for bulk mail, promotional letters, and compliance documents, though some teams mention planning ahead when mailing limits affect campaign timing. Answer based on 15 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Delivery Tracking 4.9 (48) 93.75% of 48 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Reporting/Analytics 4.9 (48) 89.58% of 48 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Event Triggered Actions 4.9 (46) 91.30% of 46 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Design Management 4.8 (44) 93.18% of 44 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal Mailer Templates 4.9 (44) 88.64% of 44 reviewers that rated this feature as important or highly important Premade examples of mailings, such as cards, brochures, etc. Campaign Management 4.9 (43) 93.02% of 43 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results PostGrid Print & Mail 20 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Collaborate on creating a product by sharing and adjusting designs through a shared portal Create and send email blasts/campaigns Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Premade examples of mailings, such as cards, brochures, etc. Buy lists of targeted contacts to use in marketing campaigns Clean up and verify addresses prior to sending direct mailings Outsource mailing services to a third party Automate workflows and trigger campaigns based on customer actions Outsource printing services to a third party View and track pertinent metrics to find patterns and gain insights from data Receive a notification when outreached contact performs the desired action Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.9 (53) 4.9 Based on 53 reviews ## Pricing Value for money 4.9 (49) Value for money 4.9 (49) 4.9 Based on 49 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Figma](https://www.capterra.com/p/175027/Figma/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (48) 4.9 Based on 48 reviews ## User reviews Overall rating 4.9 Based on 53 reviews Filter by rating 5(49) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AR Alex R. Head of Marketing Financial Services ### "Never used a company who makes it so hard to use the product" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 19, 2024 Customer service poor, doesn't answer and closes question without a resolution. I have been waiting 3 weeks for csv file upload, apparentyl a 'bug' still no update. - Sent a colour letter to myself as a test, came back B&W - Customer support on chat doesnt ever answer - Sales person disappeared once signed up Pros Signing up, was relatively easy, then it went down hill Cons \- Customer support none existent - Deadlines for testing not updated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZU Zeeshan U. Lawyer Legal Services ### "Fully synchronized digital and offline marketing campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2024 We have integrated the API with our marketing automation software. The results are exceptional with fully synchronized campaigns with complete reports and analytics for clever insights. It is boosting the ROI of retail brands and bringing more customers as well. Pros The integration features are remarkable with PostGrid’s API. We had no trouble integrating the API with our marketing tools and defining automated workflows. The marketing team also appreciates the new ecosystem to execute digital and offline marketing campaigns. Cons It works perfectly with our retail brand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shrijana G. Chef Food & Beverages ### "This print and mail service is amazing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2024 It has sorted all our issues, regarding always running out of printing paper or deciding whose turn to run to the Post Office. Pros The printing quality is good and I appreciate the mail reaching on time. Cons Nothing so far. Things are looking fine for now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GR Graham R. Marketing Expert Legal Services ### "We can finally send hundreds of mailers in a single click" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2024 The API stands out with its bulk mailing feature necessary for a company with time and resource limitations. Pros Setting up a bulk mail campaign is super easy with PostGrid’s intuitive dashboard and tools. We didn’t need to go through multiple steps to get started. Cons There’s nothing to mention as of now! Things are moving in right direct. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Fernanda F. Marketing Project Manager Legal Services ### "Our brands save a lot of time and resources with the built-in template editor." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2024 PostGrid is the perfect choice when you want to send personalized postcards. The built-in editor is remarkable with a simple drag-and-drop interface. Pros We can customize our mailers with custom branding elements to improve campaign performance while using PostGrid’s API. Cons The API doesn’t perform perfectly for small custom jobs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PA Priya A. Immigration Lawyer Higher Education ### "The API documentation was quite helpful. Saved us a ton of time." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2024 I usually use PostGrid to send postcards to get people to buy from our brand. And it works. Pros The API docs are hands-down the best. I could integrate PostGrid into my Salesforce account within minutes. Cons PostGrid might not work for those who want to send items individually instead of in large numbers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sasha M. HR Professional Higher Education ### "PostGrid Print and Mail is user-friendly. It got me started in less than a day." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2024 It might just be the best API I have used in a while. I am super excited to experience all of its functions. Currently, it is going well for my firm. Pros The easy tracking, template editing, and API integrations. Cons There’s nothing much I would like to change, except for being able to send more items under the Starter package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Elling L. MArketing Associate Accounting ### "Speedy and accurate deliveries. We didn’t experience any shipment returns yet." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2024 PostGrid allowed us to send bills, invoices, and patient statements on time. It is also HIPAA compliant, which relieved us of our security and confidentiality concerns. Pros HIPAA compliance and quick deliveries are the major advantages. Cons We needed detailed API docs to integrate it into our HMS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Senior Sales Strategy Analyst Computer Software ### "Built-in template editor for ease." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 I love the API for its built-in personalization capabilities. Our team can customize individual mail pieces for effective marketing campaigns. Pros The built-in template editor is capable enough to customize our mail pieces with branding rules. Cons I wish the starter plan was able to handle higher mail volume. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Operations Manager Financial Services ### "Template management was never this easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2023 I never need to rely on third-party tools to customize and manage my templates. Every is there in PostGrid print & mail. Pros Built-in template gallery and editor to save time and effort for professionals. Cons I would really appreciate it if they provided a higher mail volume with their starter plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/242279/PostGrid/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.