# Page 2 | PostGrid Print & Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PostGrid Print & Mail the right Direct Mail Automation solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/242279/PostGrid/reviews

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PostGrid Print & Mail

4.9 (53)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of PostGrid Print & Mail

## Showing most helpful reviews

Showing 26-50 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Commercial Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "One of The Best Mailing Systems You Will Ever Get!"

June 29, 2022

5.0

PostGrid is my go-to service for sending postcards, letters, bills, etc. It provides comprehensive mailing services. The prices are very affordable and I would highly recommend using it.

Pros

It's been almost a year since I've used it and I love it! Adding a prospect's address is very easy PostGrid and it is very easy for us to send them information about your business. We integrate it with Hubspot. The prices are reasonable. There is no limit to the number of postcards you can send. They will be dispatched the next day. All of my certified letters are sent via PostGrid, which is a lot easier than doing it yourself. PostGrid is a great service provider!

Cons

There are no cons that come to mind. Since I have to make a point, I would say there is one. I wish there was an app for the iPad. I think that would be a great feature.

Review Source

VR

Verified Reviewer  
Performance Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Geat platform to automate postal mails"

November 2, 2022

5.0

My team was dealing with processing a large amout of customer data types and manually merging them with different sql database calls. Their html template with merge data kind of helped standardize it as we are just making single API calls to their endpoint now.

Pros

The simplicity and ease of implementation following their API Docs made it really easy for our team to transition from our old manual system of database merging to PostGrid.

Cons

PostGrid is not ideal for small custom jobs.

Review Source

VR

Verified Reviewer  
Project Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Send postcards online just got easier with Postgrid"

July 27, 2022

5.0

I occasionally pause my planned letters and postcards, which mostly depend on market conditions. The best part here is I can resume mailings at any point in time, as all the elements I worked on are saved and ready to go in my account's dashboard. It allows small businesses like mine to match brand-related activity with market capacity at comparatively low costs.

Pros

We like the fact that Postgrid offer flexible and cost-effective solution that allowed us to securely manage all our oubound mailing campaigns with tracking and analytics.

Cons

Sometimes the postcards arrived in a poor condition. However, it appears to be a problem with USPS instead of PostGrid.

Review Source

SK

Sami K.  
Finance Assistant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Easy to Use and Cost-Effective Mailing Solution"

April 28, 2023

5.0

We don't have to spend resources on printing and mailing in-house, allowing us to allocate those resources to other aspects of our company.

Pros

What I like best about PostGrid is how easy it is to use and how cost-effective it is for our company. Their pricing is transparent and I never have to worry about hidden fees.

Cons

Nothing i can think of. Always plan before starting campaigns.

Review Source

VR

Verified Reviewer  
Tax Preparer  
Accounting  
Used the software for: 2+ years

### "My problems were resolved in no time."

July 14, 2022

4.0

Pros

PostGrid is easy to use, simple, and supports a wide range of devices. I liked the part where I could upload once and reuse it.

Cons

As far as the envelope itself is concerned, it looks like some sort of bill. You probably can't change that as I forgot to customize them. Apart from that everything about PostGrid is flawless!

Review Source

VR

Verified Reviewer  
Operations Manager  
Financial Services  
Used the software for: 1-2 years

### "Template management was never this easy."

November 3, 2023

5.0

I never need to rely on third-party tools to customize and manage my templates. Every is there in .

Pros

Built-in template gallery and editor to save time and effort for professionals.

Cons

I would really appreciate it if they provided a higher mail volume with their starter plan.

Review Source

VR

Verified Reviewer  
Human Resources Generalist  
Information Technology and Services  
Used the software for: 1-2 years

### "Highly operative and configurable platform"

July 18, 2022

4.0

Pros

I recently integrated PostGrid with our Salesforce.com instance to make it a trackable, measurable resource for sales campaigns. A custom print-on-demand brochure is also created with PostGrid. I am so impressed with the people at PostGrid. Amazing platform to work with!

Cons

There are very few limitations as the software is highly efficient.

Review Source

VR

Verified Reviewer  
Senior Sales Strategy Analyst  
Computer Software  
Used the software for: 6-12 months

### "Built-in template editor for ease."

December 14, 2023

5.0

I love the API for its built-in personalization capabilities. Our team can customize individual mail pieces for effective marketing campaigns.

Pros

The built-in template editor is capable enough to customize our mail pieces with branding rules.

Cons

I wish the starter plan was able to handle higher mail volume.

Review Source

VR

Verified Reviewer  
Network Administrator  
Insurance  
Used the software for: 1-2 years

### "One of the Must-Haves"

June 30, 2022

5.0

I was able to send snail mail directly with ease.

Pros

It is very convenient to use in a pinch. It is great for sending mail through PostGrid at the last minute when there are no other options. You will not need to spend time standing in line at the post office.

Cons

I wasn't sure my mail had been sent correctly. It was a little confusing how to send something that needs to be certified when I first asked.

Review Source

EL

Elling L.  
MArketing Associate  
Accounting  
Used the software for: 1-2 years

### "Speedy and accurate deliveries. We didn’t experience any shipment returns yet."

May 10, 2024

5.0

PostGrid allowed us to send bills, invoices, and patient statements on time. It is also HIPAA compliant, which relieved us of our security and confidentiality concerns.

Pros

HIPAA compliance and quick deliveries are the major advantages.

Cons

We needed detailed API docs to integrate it into our HMS.

Review Source

VR

Verified Reviewer  
Community Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Best postal mailing service for a startup."

June 29, 2022

5.0

The experience has been great with PostGrid. We are extremely satisfied with the customer service and follow-up.

Pros

PostGrid has been used by our company to send out our monthly invoicing and statements for many years. It has helped us save money since the very first day we started using it. While we email customer invoices as well, we have found that some customers prefer to receive a hard copy invoice along with a return envelope sent through PostGrid, if they do not prefer online payments.

Cons

It would be useful with better Quickbooks integration.

Review Source

SM

Sasha M.  
HR Professional  
Higher Education  
Used the software for: 1-2 years

### "PostGrid Print and Mail is user-friendly. It got me started in less than a day."

May 24, 2024

5.0

It might just be the best API I have used in a while. I am super excited to experience all of its functions. Currently, it is going well for my firm.

Pros

The easy tracking, template editing, and API integrations.

Cons

There’s nothing much I would like to change, except for being able to send more items under the Starter package.

Review Source

DB

Daniel B.  
Relationship Officer  
Legal Services  
Used the software for: 2+ years

### "Reliable Direct mail Platform"

March 5, 2023

5.0

PostGrid has helped me save time and resources by automating my mailing process.

Pros

The platform is user-friendly and I appreciate the ability to track my mailing.

Cons

I have not encountered any issues using PostGrid.

Review Source

CL

Chris L.  
Manager  
Insurance  
Used the software for: 1-2 years

### "Straighforward, powerful, robust, and a professional team"

February 17, 2022

5.0

The service offers more breadth and depth than any local solution I've seen. I am blown away by every aspect of this system, including its simple print API and real-time postal updates.

Pros

APIs are easy to use. There is no ambiguity in the business model: send an API request, things are printed. In the years we've used PostGrid, we have never had a problem. Availability and uptime are excellent. The support team and management are both outstanding, and I can't say enough good things about them.

Cons

There are no answers to this question that I know of. It does exactly the job it claims. I don't have any complaints. If you run into problems during implementation, don't hesitate to reach out to their support team. Since I built our implementation, the service has grown tremendously. Take advantage of everything the service has to offer!

Reason for choosing PostGrid Print & Mail

advanced features to automate and customize the job and quality.

Review Source

VR

Verified Reviewer  
Relationship Officer  
Retail  
Used the software for: 1-2 years

### "A very promising platform and team"

July 12, 2022

4.0

Our team used PostGrid to automate the mailing letters to customers, prospects, and employees. Doing this in-house is way more difficult. Time is saved.

Pros

There are many different ways to send letters and postcards with the tool, and it is relatively simple to use. I also appreciate the team behind PostGrid! The team is very knowledgeable and helpful. Moreover, since we started using the tool (about six months ago), we have seen several improvements.

Cons

PostGrid has some limitations here. You will know when you use it!

Alternatives considered

[Postalytics](https://www.capterra.com/p/168089/Postalytics/)

Review Source

VR

Verified Reviewer  
Marketing Data Analyst  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Print and Mail API"

February 8, 2022

5.0

Pros

Software is very intuitive and to the point. We used the bulk feature to send our mailers.

Cons

More detailed platform guide would have sped up the process

Review Source

GR

Graham R.  
Marketing Expert  
Legal Services  
Used the software for: 1-2 years

### "We can finally send hundreds of mailers in a single click"

May 30, 2024

5.0

The API stands out with its bulk mailing feature necessary for a company with time and resource limitations.

Pros

Setting up a bulk mail campaign is super easy with PostGrid’s intuitive dashboard and tools. We didn’t need to go through multiple steps to get started.

Cons

There’s nothing to mention as of now! Things are moving in right direct.

Review Source

SG

Shrijana G.  
Chef  
Food & Beverages  
Used the software for: 6-12 months

### "This print and mail service is amazing."

June 14, 2024

5.0

It has sorted all our issues, regarding always running out of printing paper or deciding whose turn to run to the Post Office.

Pros

The printing quality is good and I appreciate the mail reaching on time.

Cons

Nothing so far. Things are looking fine for now.

Review Source

BM

Brian M.  
Human Resources Generalist  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Easy and Flexible Customization"

March 10, 2023

5.0

PostGrid has helped me create more effective direct mail campaigns by tailoring them to my audience.

Pros

I like that PostGrid offers customization options for my mailings, making them more personalized for my customers.

Cons

I haven't had any issues with PostGrid's customization features.

Review Source

VR

Verified Reviewer  
Product Manager  
Accounting  
Used the software for: 6-12 months

### "Easiest software to mail postal mails online"

June 12, 2022

5.0

Pros

The software was very easy to use without much training required

Cons

There is nothing to dislike about this software.

Review Source

WA

William A.  
Senior Communications Advisor  
Legal Services  
Used the software for: 2+ years

### "Great Direct Mail Service"

March 6, 2023

5.0

PostGrid is helping me streamline my customer communications and provide a more personalized experience.

Pros

I like that PostGrid makes it easy to send physical mail to my customers with just a few clicks.

Cons

I haven't had any negative experiences with PostGrid so far.

Review Source

VR

Verified Reviewer  
Procurement Specialist  
Environmental Services  
Used the software for: 1-2 years

### "Flawless Platform for A/B Testing"

June 28, 2022

5.0

It gets the job done perfectly.

Pros

Marketing professionals must conduct A/B testing. For my campaign, I can send two different postcards with this easy-to-use software program.

Cons

Despite our request, the card company sent it first class without my manager's approval. My manager apologized, however, and we received free credit.

Review Source

VR

Verified Reviewer  
Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use platform to send personalized letters"

March 29, 2022

5.0

Pros

We needed a solution that would send registered mail to our clients. This platform was perfect and provided what we needed.

Cons

Our inhouse developer was able to configure it really fast.

Review Source

SI

Shreyas I.  
Brand Coordinator  
Insurance  
Used the software for: 6-12 months

### "Easiest, tested, and trusted printing partner"

February 9, 2023

5.0

No extra printing or mailing materials are required to send letters.

Pros

PostGrid has a straightforward UI and can be easily automated. It's useful for me particularly by using Zapier to automate mail campaigns from other CRM software.

Cons

Cost per letter is reasonable if you stick to the basic mail design with no color.

Review Source

GN

Greg N.  
Senior Communications Advisor  
Law Practice  
Used the software for: 1-2 years

### "Mailing paper mails is easier than ever"

January 26, 2023

5.0

We automated print and mail process and now sending legal letters more economically and efficiently.

Pros

The Postgrid integration proceeded smoothly. The manager provided us with some low code examples, and we were able to finish the API integration within few minutes. With developer support and documentation, our account was set up the same day, and were able to mail the invoices the next day onwards to our clients.

Cons

There is nothing that I dislike about PostGrid service.

Review Source

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