# RepZio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RepZio the right Quoting solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/242317/RepZio/reviews

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RepZio

4.4 (255)

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Last updated March 13th, 2026

# Reviews of RepZio

Ease of use

4.4

Customer Service

4.3

## Showing most helpful reviews

Showing 1-25 of 255 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dysiree R.  
Executive manager  
Real Estate  
Used the software for: 1-2 years

### "REPZIO WILL TAKE CARE OF YOU AND YOUR BUSINESS"

January 18, 2020

5.0

Overall, I am satisfied with the software, specially the customer service. Their people are very much aware that any issue will impact your business performance directly, and you would really feel that you are taken care of. It's a software worth every penny you pay.

Pros

I would like highlight their customer service. They have a world class customer service, the support team is very supportive and will take care of you as they take care of your business. They are very responsive and tremendously helpful. The software itself is easy to use if you're a tech savvy, it wouldn't take long before you familiarize yourself with the ins and outs of the software. They have a knowledge base help options that has a detailed guideline on how to perform a certain task or how to make some changes. The software itself is very sensitive to data. It has perfected the act of detecting any duplicates specially on barcodes. ( which is very crucial for any e-commerce business) The Software is easy to navigate. It is really good that the images is automatically attached to the product with the same code, which means you can just drop a bunch of images and the system will locate the product and attach the image for you. This I think is very smart.

Cons

It takes time before some changes to be completely pushed live. The section with the history of clients that you have granted access to the website is displayed in reverse, meaning Oldest on top and latest at the very end page. So whenever I wanted to check who are the new customers that my team has granted access, I needed to go to the very last page to view this.

Review Source

James P.  
President, Manufacturer Representative  
Furniture  
Used the software for: 2+ years

### "RepZio is an essential and vital tool for the business of repping! "

March 20, 2018

5.0

RepZio makes doing business modern and easier!

Pros

Easy to use. Flexible. Great for presentations and quotes. The program allows one to display all products within a specific category which you can then drill down into individual items based upon a client's interest. See pricing, availability and specs instantly.

Cons

Images could be a bit larger and higher resolution when orders or quotes are emailed. When emailing quotes, a workaround is to send the quote to myself then I can enlarge them so the client can see a clearer image when I forward.

Review Source

VR

Verified Reviewer  
Sales Manager  
  
Used the software for: 6-12 months

### "I am not part of the initial team who selected this program. I am somewhat happy with it."

March 22, 2018

3.0

Pros

I like that the software allows us to view our products easily and navigate smoothly. I like that it is easy to send things to airprint or email; and the newly added tear sheets are great. I like that the previous orders can be downloaded. I like the ease with opening and closing the software.

Cons

I dislike the software's limitations on data entry. I dislike that there can be information on the master login which is not seen remotely without the deletion of the software from my ipad and then reinstallation - twice - it has serious glitches. i dislike that the setup is not smoother between the price levels. There is a lot of time lost in data entry, the scanners should be available at a volume price or a bundled deal... or utilize the built-in capabilities of the ipads/cell phones... I dislike that information can not be altered after submitted unless you are the admin - it wastes a lot of time and I dislike that payments can not be processed through it.

Review Source

Ashlyn E.  
Manufacturers Agent and Principle at APS Inc.  
Architecture & Planning  
Used the software for: 2+ years

### "A must have to stay organized and have everything you need in one location"

March 20, 2018

5.0

Organization, easily accessible information, from pricing, product numbers, to inventory. So helpful!

Pros

It's an all access pass on the go to pricing, inventory, photos, po's and everything I need. As an agent working for several manufacturers it is easy to keep each manufacturer organized and have all I need in one place. I use it every day!

Cons

Getting to know the system in the beginning can be a little challenging, especially when each manufacturer uses the tools slightly differently. But Customer support is super helpful.

Review Source

Ted L.  
Lighting Representative  
  
Used the software for: 2+ years

### "Makes my life on the road easier!"

March 26, 2018

5.0

Pros

I love the ability to look up products for multiple companies that I represent. I am able to see current pricing, availability, cut sheets, reports, account paperwork and forms. I also love the ability to make custom lists and review products through categories provided by our manufacturers.

Cons

I've had some difficulty with the layout of the phone app, but it hasn't completely hindered my efforts. \*\*\*Only Apple Store App\*\*\* I am forced to use an iPad and iPhone.

Review Source

Vincent I.  
Sales Representative  
  
Used the software for: 2+ years

### "The product is great for orders, quotes ,proposals and inventories."

March 20, 2018

5.0

Ability to do orders, quotes ,proposals and inventory in the field or at home. Pictured orders and proposals.

Pros

All of the information is in one place. I can place orders, send quotes and do proposals quickly and easily from home or the field. Makes inventory easier. Ability to recall and old work Flexible and accurate for multi price level clients.

Cons

The manufacturer needs to invest to make sure all tools are available to make it worth using. Scannable products and catalogs are a must.

Review Source

Danielle P.  
Représentante Indépendante  
  
Used the software for: 2+ years

### "I really like to work with Repzio. I can do catalogs and I can see all orders I made."

March 26, 2018

5.0

I can do order quickly with pictures

Pros

I like that I can do different catalogs and send them to my Customer with images. It is very easy to work with.

Cons

What I like less about this software is when I search for a Customer and click on the name and if it is not the good Customer, it does not bring me to the name to continue looking, I have to restart again at the beginning.

Review Source

Jennifer (Jones) C.  
Sales Representative  
  
Used the software for: 2+ years

### "Easy to navigate as a sales representative."

March 20, 2018

5.0

Presenations ease.

Pros

Presentation ease. Plus the ability to see stock availability live. Files all stores in one place for easy access.

Cons

Inability to sync when multiple people use the same account on separate iPads. We have three people on our team, but like to use one account/contact when communicating with our dealers.

Review Source

Karen Rodgers G.  
KANNOA | Outdoor Sales Representive for the State of California  
  
Used the software for: 1-2 years

### "Good. Slightly confusing at first."

March 23, 2018

4.0

RepZio helped simplify a very complex and timely process. Save me time as some quote could take up to an hour to produce.

Pros

It creates a nice looking quote and can immediately service your customer. The presentation eliminated fabric confusion. I had some questions and called customer service and they got right back to me and walked me through it.

Cons

There were many inconsistencies in pricing and I eventually hads to check pricing on every quote that I sent

Review Source

Sean P.  
Sales Representative  
  
Used the software for: 2+ years

### "I like the app. Helps get my job done. No issues at all"

March 23, 2018

5.0

Pros

Speed! It is fast. Customer have no patience and do not want to sit there while you mess around with you iPad. Repio is quick!

Cons

I honestly have not had an issue. I have used this with 2 different manufacturers and it has been smooth sailing.

Review Source

JD

Jessie D.  
Catalogue Manager  
Wholesale  
Used the software for: 2+ years

### "Easy to use with lots of features available "

March 23, 2018

5.0

The ability to easily provide information about our products to our sales reps, making it simple for our sales reps to send orders. A great reliable company to work with. Paying a better price for a better product. Our company has thrived because of this product.

Pros

The simple UI makes it easy to learn how to use and it is easy to set up and display products. There are lots of different features that can be added and they keep adding more. Any issues are handled quickly and efficiently, I know I can rely on them. They have a knowledge base with lots of information, as well as videos to learn how to use the software as a rep and as an administrator; It allows me to give those links to my reps to learn instead of walking everyone through it. Uploading information and images is easy, it can be added on the website, through dropbox and through integration.

Cons

I would like more control over shopzio. There is no notification about customers with similar names, addresses, etc. it is up to the admin to merge as customers are easily created as new with any difference such as capitalization. Separate columns and information needs to be inputted to search by words. Newsletters are no longer sent to provide new information and details.

Review Source

VR

Verified Reviewer  
GIft and Home Decor Sales  
  
Used the software for: 2+ years

### "Excellent easy to use"

March 21, 2018

4.0

fast to do an order and always is processed

Pros

cant loose an order, anyone can use it love seeing product and adding items. Can always go back and add or remove anything

Cons

emails are lost during the corporate transfer. Hard to find items and send to customers. have to copy emails to many places.

Review Source

RM

Rob M.  
Sales rep  
  
Used the software for: 2+ years

### "Problems never seem to get resolved and phone calls were not returned "

March 20, 2018

3.0

Pros

Pricing options and when customers are listed it works well. Being able to change the ship to address is helpful. The reports have also helped. Being able to down past orders is helpful especially with a new device

Cons

Customers from other areas appear in my base sometimes as many as 4 times for the same account and active accounts are not listed.

Review Source

Response from RepZio

March 28, 2018

Rob, Thank you very much for your review. Your time is valuable and we appreciate your feedback. I am sorry you didn't receive any returned calls. We made a few staffing changes to address this problem. If you every need help ASAP and can't get someone on the phone, please write support@repzio.com. This goes to the entire team and is monitored 247 and will get you an immediate response. Duplicated customers can happen if there is a bad sync (wifi connection). It will self correct when the WiFi environment improves. Thank you again for your feedback, Alex Fraser

VR

Verified Reviewer  
Website Coordinator / CS Rep  
Wholesale  
Used the software for: 1-2 years

### "Outdated, code issues, buggy, and underwhelming. App is ok but horrible UI."

March 20, 2018

3.0

My company chose it. I wouldn't pick it again.

Pros

Reps can place orders in the field via iPad. Quotes can be generated and emailed. Managing reps in showroom style mode is a great feature.

Cons

Coding issues and lack of usability. Not intuitive or user friendly. No Android support. Websites they design lack normal features and expected behavior.

Review Source

VR

Verified Reviewer  
National Sales Manager  
Design  
Used the software for: 2+ years

### "Increase Sales Instantly"

March 20, 2018

5.0

Increased sales and customer engagement

Pros

Easy to use. Interactive with the customer. Keeps the meeting focused and engaging. Easy to add on sales.

Cons

The program gives you a lot of information and data - it could be overwhelming at times to find something, but it is more on my side (vendor) than customer. We have a lot of SKUs it would be great to include custom search to drill into a specific sub category

Review Source

BR

Brad R.  
Rep  
  
Used the software for: 2+ years

### "I've been using RepZio for 5 years for 3 different Companies. It's works just like it's supposed to"

March 20, 2018

5.0

Pros

It updates quickly, it's 100% accurate, very user friendly and placing orders is easy as 1, 2, 3! Everyone gets an email copy of the Order with all revelant info - items #'s, color images, Qtys, Pricing, PO Info, etc.

Cons

Nothing I can think of - it always updates and works perfectly. Always easy to use and even my Dealers figure it out and have no problems scrolling through the product.

Review Source

SM

Serena M.  
Marketing Coordinator  
Furniture  
Used the software for: 2+ years

### "Repzio is a superb sales tool for our busy sales staff "

March 20, 2018

5.0

great sales tool for user friendly tools

Pros

Repzio is easy to use, even for a non- tech savvy salesperson. The user friendly app has great tools and features that make sales communication readable and clear for our many clients. Colorful photos, sales and inventory, plus the adaptability to give discounts and add freight costs. Also the portal features great reporting and ability to print our showroom price tags in a professional and clear way.

Cons

We find that there is no way to log in and see customer history long term since as soon as you refresh data you lose your quotes.

Review Source

SG

Susie G.  
Market Manager Washington State  
  
Used the software for: 2+ years

### "I use it daily on my iPhone to viewing reports, product info, sales history & creatinf invoices"

March 26, 2018

5.0

Pros

It's very intuitive compared to a lot of sales / product / invoicing platforms. It always functions well & communicates quickly with the administrative back end. I use the app primarily but also login the our company's back end at the end of every sales day to compile invoices & the communication is instantaneous.

Cons

There are some small glitches that become very monotonous since I use it very frequently. The option to email invoices direct from the app isn't completely reliable in my experience either so I always rely on emailing from the back end.

Review Source

VR

Verified Reviewer  
Sales Account Manager  
Dairy  
Used the software for: 6-12 months

### "It makes client ordering easier. faster process"

March 23, 2018

5.0

Pros

The ability to view what products we have in stock. I can share with client immediate inventory available for purchase

Cons

I would like to send a sales quote presentation directly from the software. There is a PDF type - but it does not allow for customization.

Review Source

DG

David G.  
Sales rep  
  
Used the software for: 2+ years

### "I have always been a big fan of Rep Zio. Your customer service is great "

March 20, 2018

5.0

Pros

I have multiple lines using Rep Zio and I like the operating system. It is really easy to use. Your customer service is AWESOME! (Especially Bill)

Cons

There is really nothing to dislike about this program. It is very efficient. The only thing I can think of is the ability to expand pictures on submitted orders would be nice

Review Source

SL

Scott L.  
Sales Representative  
  
Used the software for: 2+ years

### "Very easy to use. Nice visual display on screen and email. Has small issues here and there."

March 26, 2018

4.0

Pros

Very easy to use. One of the easiest systems I've worked with. Really makes entering orders so much quicker and efficient.

Cons

Enlarging pictures works half of the time on the iPad. other wise it goes into "photo not available" when it was just before I enhanced it. Emailing can be an issue too. Sometimes they don't send and are stick in the outbox without notification. Doesn't remember my contacts when sending an email. Customers I contact frequently by email, I have to type in the full address.

Review Source

HR

Hector R.  
Salesman  
  
Used the software for: 2+ years

### "It's a great tool to be used in sales. "

March 20, 2018

4.0

Pros

Easiness to place orders. Information can be updated daily . The speed you can submit an order . The actualization of the information posted can be done promptly .

Cons

Not intended to be used with international customers . Lack of space to include credit card info from international countries . Doesn't show all orders in all your iPads . No way to do a presentation with hi resolution photos . Prices can not be modified upwards without the customer noticing . Information can't be deleted .

Review Source

CT

Carole T.  
VP of sales  
Wholesale  
Used the software for: 2+ years

### "overall Repzio is great except for a few glitch "

March 20, 2018

4.0

able to place an order faster, increase sells. send information right away to the customer with a copy of their order

Pros

easy to place order, all product information are gathered at the same place. can send file directly to customer from Repzio.

Cons

missing some function example: sorting the tags, uploading office file on the website, I wish there would be a function to show different price level at the same time. Can.t show tags in the browse. When need to reset repzio you loose the orders you created.

Review Source

CN

Christy N.  
Territory Sales Rep  
  
Used the software for: 2+ years

### "I use Repzio every day and I am very happy with it."

March 23, 2018

5.0

Pros

Ease of quoting & ordering. Book marks for suggestive selling. The images are very good and It's nice to be able to see stock. I also like the download feature so customers can print if necessary.

Cons

When I pull up a certain region of customers by state I'll click on one customer to review -then when I go back to look for the next one i have to re-select that region drop down again. Would like it to remain on the list and where I left off on the list.

Review Source

SY

Santhi Y.  
VP, Biz Dev & E-commerce  
  
Used the software for: 2+ years

### "RepZio provides a simple, beautiful and intuitive way to deliver our products into customers' hands."

March 22, 2018

5.0

Pros

The ease and intuitive nature of the software, the ability to put hi-res imagery and order capability directly into the hands of sales reps AND our buyers, and the ability to send out professional-looking tear sheets, forms and files via the iPad.

Cons

There is nothing I don't like about the software. We always try to offer suggestions to make RepZio even better in an effort to make doing business easier for sales reps on the road and retail buyers.

Review Source

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