# Page 2 | RepZio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RepZio the right Quoting solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/242317/RepZio/reviews --- RepZio 4.4 (255) [View alternatives](https://www.capterra.com/p/242317/RepZio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of RepZio ## Showing most helpful reviews Showing 26-50 of 255 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EF Elaine F. Territory Manager Wholesale Used the software for: 2+ years ### "Great Product" March 26, 2019 5.0 Pros It eliminates the tedious task of lugging around huge paper catalogs and keeping them updated. Cons When a product is deleted, you can no longer see what it was, in order to offer substitutions. A deleted product file would be great (with image) to facilitate recommending alternate product to the customers. Review Source VR Verified Reviewer Sales Representative Used the software for: 2+ years ### "RepZio is an excellent sales tool, easy to find things and easy to send tear sheets" March 22, 2018 5.0 it was thought provoking Pros It is easy to find products, the graphics are great, the inventory feature is wonderful, it is easy to send pictures and quotes to a customer, change the price level. It is very intuitive. I discover new features frequently, but can find what I need without a tutorial. Easy to write multiple orders at once. Cons I don't like that an order can't be staged to send if user is offline. If I am somewhere without an internet connection, I have to set a reminder to transmit the order later. I also don't like that, when a vendor scrubs the data, I have to reenter the shipping addresses for a customer. Review Source VR Verified Reviewer Brand Ambassador Furniture Used the software for: 2+ years ### "RepZio makes my life as a Sales Rep so much easier! " March 23, 2018 5.0 Pros RepZio provides such easy access to product pricing, images and the ability to quote product on the road with great ease! Also, being able to save quotes and orders as a PDF file for future use and sharing is wonderful! I love having access to all of my dealers/designers in one place with their "cost" at my fingertips. The "Send Files" section gives me quick access to every resource needed without having to login to my laptop or another server. Cons Cannot think of a single thing I dislike--other than the fact that all the lines I represent don't use this software! Review Source VR Verified Reviewer Director of Sales and Marketing Wholesale Used the software for: 2+ years ### "Repzio is a very intuitive product with easy to find features. " March 20, 2018 4.0 order capture inventory visibility pricing visibility presentation building pricing request / quote submission and tracking display tracking Pros The ability to easily select products, manipulate pricing and send to customer. The pdf builder is an extremely useful new feature allowing the user to build a presentation of items to utilize for a sales call. Cons I'd like software to evolve to encompass lead tracking and other crm capability. The entire sales team spends lots of time on the app, but still has to leave it track customer orders or check on a freight program. Review Source VR Verified Reviewer President Used the software for: 2+ years ### "There are some interfacing issues that created bigger problems with orders." March 21, 2018 2.0 Pros Copying orders from one customer to another is a great feature. Would like to have seen when orders had been processed to know that they were received when submitted. Cons Issue with updates and losing information. When the user adds updates, these are not saved. They do not "talk" to the main program. This caused ALOT of extra time and headache to re-create the data. When I tried to explain what the issues were going to be bc of experience in the past, Rep Time and Rep Zio continued to say the issue was not them but the other program. Review Source VR Verified Reviewer Agency Sales Manager Used the software for: 2+ years ### "Glad to work with Repzio" March 21, 2018 4.0 I dont have to carry as many hard copy catalogs with me anymore to appointments and trust in the program not to loose orders. Pros Very easy to use and has many options and features with customization. I rarely have any issues with using Repzio. Cons when sending in the order I wish it would transmit a copy to myself but its not always necessary to send it to the customer. I wish I had the option of who it would transmit to easier. I would also like to receive it and print it straight from my email with smaller print. I takes up to many pages when I print it. Review Source CZ Christen Z. Customer Care and Claims Manager Consumer Goods Used the software for: 2+ years ### "I love the daily use features and simplicity of system. Excellent support if you need help!" March 20, 2018 4.0 Faster, cleaner order processing! Easier for everyone to use since it is on their ipad! Pros I love the ordering system, love the ability to look up products by name, number or even category. I love the ability to have more than one ship to address for customers. Great customer service - always very helpful and quick to get my problem fixed if anything comes up. Excellent for many users at once. Love the ability to take orders even when not online. Very happy that we are able to customize features as needed. Cons Very frustrated with the fact that sometimes when I correct ship to addresses I am not able to search and locate the customer in ship to fields anymore. Need to be able to delete ship to addresses when there are more than one. Having some trouble with users not being able to locate customers when we know they exist or orders disappearing from ipads after they have been entered but not yet submitted. Review Source EE Errol E. Sales representative Used the software for: 2+ years ### " 42 years as a rep and used a number of different ordering programs. Repzio is the best by far." March 21, 2018 5.0 Pros So easy to use. I can send out promotional tear sheets with or without prices. My customers get an order copy with pictures. Can view past orders. When doing an order customers can bookmark and tag items, see what products they have ordered in the past. Scan items when ordering. Flip books. Easy product search by sku or description. Send files. Order Stats & Reports. I really can't think of anything much the program can't do and I'm sure there are functions I haven't even used yet. I continually promote this to any of my suppliers who are not using Repzio and I believe that I have been instrumental in at least one of them signing on to use it. Cons As a sales representative that represents a lot of companies and has used and still uses a variety of software sales ordering programs I can quite honestly say that there is nothing that I don't like about this software ordering program - it is a terrific tool. I wish I could find a fault with it but anytime someone finds a flaw they fix it and continually improve it. Review Source VR Verified Reviewer Manufacturers Representative Used the software for: 2+ years ### "A well thought out tool for sales representatives and agents. A great app for manufacturers too!" March 20, 2018 5.0 Pros This app is a well thought out tool that is fairly intuitive and has all of the bells and whistles needed for working with manufacturers and sales representatives. It is a great way to have one application that can do all of the necessary functions that we used to have to go between 2-3 (or more) applications. Cons I can't really think of anything that I do not like about this product. It really delivers and I only wish more manufacturers would use it. Review Source VR Verified Reviewer Principle Wholesale Used the software for: 2+ years ### "very easy to use, reliable" March 24, 2018 4.0 get customers registered on repzio also request access for our site. Good reporting function. Links with shopzio website so you get a website also with one setup. Pros very effective sales tool, very easy to set up new items and images, it has good flip books, It is very easy to learn, never crashes, very hard to lose data. Cons has a few limitations, hard to customize to what you need, the registration process puts some customers off and they may not sign in. Review Source KT Kelley T. Sales Representative Used the software for: 2+ years ### "Best Rep tool on the market...hands down." March 20, 2018 5.0 Pros The fluidity between rep and manufacturer. Everything is centrally located. From up to date pricing, to important documents and forms in "sendfiles". Took your reps everyday briefcase full of catalogs and paper and placed it all into one seamless go to platform. Less picking up the phone to call. Very easy to work with. Really takes your professionalism up a notch using RepZio in the field versus fumbling through multiple catalogs. Always gets compliments by customers, how easy and fast we are able to put together quotes or wish lists. Previously as an administrator the ability to customize the software to meet specific needs of my manufacturer such as custom spec sheets and lables/tags. Cons Would like to have the ability to "draw" when trying to explain a custom product needed. Can be difficult when trying to apply custom up-charges while also offering discount overall. Have to apply as a sep custom charge at the bottom overall vs on each line item. Review Source VR Verified Reviewer manufacturers representative Used the software for: 2+ years ### "ease of use" March 23, 2018 5.0 when vendor does not have catalaogue, rep zio is better than their websites Pros ease of use. can place orders quickly. . multiple vendors . each endor uses differenty i use it mainly for showing customers vendors that dont have catalogues Cons can only have one person. i have associates that work with me and if at market working they cannot help me with orders . as cannot get on to their ipads . does slow down the more vendors. wish could see bigger pictures when scrolling as have to click on each item makes it very slow to show customers . when have multiple vendors to show them Review Source JR James R. Sales Rep Used the software for: 2+ years ### "I use it primary for order entry at market with a scanner and inventory in the showrooms. " March 23, 2018 3.0 Pros Lots of good features. Air print is great. Browsing for products needs a lot of work, where is a list of collections? Cons Creating a new order for a customer who has an existing order from previous markets is challenging when the time is of the essence and we want to keep the old order for reference. You have icons for copy order, transfer order but keep looking for a new order button, same thing for when trying to create inventories, as a result the app gets use a lot less than it would. we would like to create more suggest orders for each of our customers but end up creating something outside the app. Product images for Hubbarton Forge needs updating so there is a visual reference when selecting different options. There is no pricing for a Hubbardton Forge base code, a price range would be helpful for quick scanning purposes. Way too many finish and glass options to choose from and there is easy to tell which glass and finish is applicable since the photos are all the same. We end up choosing the finishes at a later time. A similar product category would be very helpful for items in the same collection since starting from the main page again is slower than using an actual catalogue. Quick item look should be able to search a family name without going to another look up menu. The app is fast enough to search for family name without having to actually change the search function. Way too much clicking to do simple tasks in comparison to eCat and not as user friendly for a number of different tasks. Review Source Jamie S. Sales Representative Used the software for: 1-2 years ### "I like the way it is originally displayed" March 26, 2018 4.0 I do not carry any paper price lists or catalogs because of this software !!!! Pros I like the photos with the item and the capability to make it wholesale, retail or otherwise. I like the capability to switch from one collection to another. The sales process is very good when you know on how to work it. Cons Pricing out a dining table as an example in a different size can be quite stressful going through all the photos. Review Source VR Verified Reviewer Sales Representative Used the software for: 2+ years ### "Love Repzio! Work with multiple apps in my industry and this is by far the best. " March 20, 2018 5.0 Pros The logical layout to the app. The way it generates order copies and that you can send product lists to customers. Cons If an item is discontinued in a tag you created, it is not possible to remove the item. The whole tag needs to be recreated. Review Source JR Jim R. Ceo Used the software for: 6-12 months ### "Very difficult customer support" May 5, 2018 2.0 Pros The ease of use. Only works on iPad. Not many reps know how to use it. They need to train more reps. Cons They nickel and dime you. They over charge you. They won't credit their charging errors. They charge you for unused licenses. Don't make the mistake it takes too long to switch. For a bunch of ex-salesman, they lost sight of the customer. Review Source Response from RepZio May 9, 2018 I am HIGHLY suspect of this review for a few reasons. 1.) We have never had a Jim or James Reed as a registered user on RepZio. 2.) We have never had a Jim Reed in our accounting system. 3.) We have never lost a client to a competitor. Lastly, the only Jim Reed I could find on LinkedIn, and is in the furniture industry, designed lighting for Ralph Lauren in 2015, a very happy RepZio customer! Nonetheless, I welcome the opportunity to address each point. We personally train every user before they go onto RepZio and once trained, they have full access to RepZio U and their concierge. We love our reps and want nothing more than to make sure they know how to use and profit with RepZio. Our pricing has been on our website since day one. There are NO other "hidden" fees, annual contacts or "nickels or dimes". We are $25.00 a user. You manage your sales reps (users) so you wont pay for users you don't want/need. I hope this helps but if not please reach out 855-438-7379. VR Verified Reviewer Vice-President of Corporate Sales Luxury brands Apparel & Fashion Used the software for: 1-2 years ### "Basic order entry system" March 23, 2018 3.0 ipad format Pros Better that what we were using before. We would manually handwriting orders. We had a software order entry system on the computer. But, we could not use it at trade shows. Cons Slow, if we put something on closeout it disappears off the site, even though we still have some stock. Has been glitchy lately. Not good when you are busy and have customers waiting. Review Source PD Pat D. Sales Used the software for: 2+ years ### "Once you learn the steps it allows you to have control" April 1, 2018 3.0 Pros Can provide your own quotations Can start orders and hold Can tag orders Can adjust discount as needed Can provide details in bottom Cons Cannot concert an order back to tagged items only the other way around Cannot control rep allocation if client has already logged in on their own Cannot convert client list to excel on your own for updates to print off Hold orders need to be submitted to show on other end Review Source Response from RepZio April 4, 2018 Pat, Thank you very much for your review. Your time is valuable and your input is important to us. I wanted to let you know that we made a few changes on our support team and I believe you will really notice the difference. Also, we are launching a universal version of RepZio, app.repzio.com, where you will see a little more flexibility, like seeing all open orders with the ability to print those orders as you suggested. Respectfully, Alex Fraser Richard B. President Used the software for: 2+ years ### "Drive your Product Line Digital" March 20, 2018 5.0 Pros The Application is simple to use. The back end and Data Spreadsheets are simple to populate. Also Clients love it and it is cost effective. I would highly recommend this Software Application. Cons No real qualms with Repzio other than Adding New Products and New Clients is rather time consuming. Also Shopzio could be a much better platform except for the fact that most Clients are from Canada which is difficult to sell considering high shipping costs, clearance charges and the Currency Exchange. Review Source jonathan S. Vice President Used the software for: 1-2 years ### "Rep Zio has been a huge upgrade from the olden days of taking notes to decipher later." March 27, 2018 4.0 Pros presenting on the fly- pictures and prices at your fingertips. This has been a game changer. Works on my phone and tablet. Cons pricing could default when a client is not chosen instead of having to toggle between price levels. It's missing a map function that can locate you and which clients are close. Review Source Judith B. BC Sales Rep Used the software for: 1-2 years ### "I love this app. what did we do before it came along?" March 26, 2018 5.0 Pros user friendly. easy to work with customers and pictures are expandable for a close up look st product Cons To be really honest I just can't think of anything that I dont like about the app. I only wish all my suppliers used it as it make my working with customers quicker and more professional. Review Source AJ Adam J. Sales Support Furniture Used the software for: 1-2 years ### "i have experienced a lot of issues with the program and i find the reports never work properly." March 23, 2018 3.0 a sales tool at our shows is the main reason its used. not many reps use it on a regular basis Pros the idea of the software is great. the app seems easy to use with lots options built in. up loading data sheets is easy and editing the product information is simple as well. Cons the back end of the software is always a headache. reports never work, image uploads are a headache and even with the help of the customer support, a lot of images still don't show up. additionally this app should be available for Android. it is very frustrating having to own a Apple product. not all of our reps use Apple. Review Source Response from RepZio March 28, 2018 Adam, Thank you very much for your review. Your time is valuable and we appreciate your feedback. I have great new, we have addressed the issue of reports and you should find them to be much improved over the old reports. We also have more new reporting features on the way. We also launched our new web App, which can be used on ANY devise! In the next week you will be receiving a formal introduction. I think you will really enjoy this new addition to the RepZio family. Thanks again for your review, Alex Fraser DH Diane H. sales rep Used the software for: 2+ years ### "Overall very good. Can't imagine having to go back to pen and paper" March 27, 2018 4.0 Pros Everything is right at your finger tips for my customer as well as for me making it easy to be productive and knowledgable. The confirmation email sent to the customer and to myself. Having past orders with me at all times to be able to review and look up what was ordered in the past. It is easy to put together a suggested order and forward to a potential account. Cons Having to rely on InterDesign to keep it updated. They have had some real clichés this year loading new product and all new prices. Having to send an email to request account info updated ie. email addresses and contacts. I should be able to do that since buyers can change frequently. Review Source CG Catherine G. Showroom Manager Wholesale Used the software for: 2+ years ### "Overall the app is very user friendly and easy to use. " March 20, 2018 4.0 Ease of order placing and tracking customer data. Pros Ease of use and training capabilities. The app is great because many of our lines use it so the system is seamless when training our staff and temporary help. Cons Glitches with allowing credit card functions and not all product info will always upload. Sometimes the app will allow credit cards to be added and other times it won't. When we request assistance they can't always fix it or tell us the issue immediately. Also, there is a select group of throws in one line that will not sync with the app. After numerous uploads and edits we have had little help in getting this resolved. Review Source MS Melissa S. Co-Owner Used the software for: 2+ years ### "Use it everyday to check pricing, stock and ordering" March 20, 2018 5.0 Pros Check pricing, stock and ordering and being able to send it to my customers. We have so many customers it's easier to click and see what their freight allowed is, free ship dates, volume of sales, etc. Makes our sales calls easier. We have multiple factories and it's easy to have this just a click away. I like to use the related items when we are doing quotes. Cons Least about Rep Zio would be not all the items show a restock date but that's probably the factory and not Rep Zio. I would like for Rep Zio to be able to search for example.... 3 light chrome bath bars To be specific about items. 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