# BidClips Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BidClips the right Quoting solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/242343/BidClips/reviews

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BidClips

4.8 (23)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BidClips

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

PS

Philip S

PresidentGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years.

“We save so much time and expense by working with our customers through BidClips and each of our team members enjoys the work flow from the user experience.“

February 21, 2022

MS

Michelle S

sales managerGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years.

“The update is not as user-friendly as the previous version. “

February 8, 2022

PS

Philip S

PresidentGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years.

“The team is fast to answer questions and provide support/training...as well as the customers love the product and experience they get by using it.“

February 21, 2022

sb

siobhon b

Sales and ServiceGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to use, easy entry of work orders, and like how the teams communicate with the customers“

February 17, 2022

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MR

Mandy R.  
Office Assistant  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "BidClips has been a great asset to the business!"

March 26, 2024

5.0

Pros

It helps keep customers from falling thru the cracks by getting in touch with those we would usually not be able to communicate with.

Cons

I have not found anything yet that I do not like.

Review Source

PS

Philip S.  
President  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Great experience all-around"

February 21, 2022

5.0

From the product to the support, I don't have a better experience with any vendor. The team is fast to answer questions and provide support/training...as well as the customers love the product and experience they get by using it. We save so much time and expense by working with our customers through BidClips and each of our team members enjoys the work flow from the user experience.

Pros

The templates and ability to see all communication in one place is so helpful.

Cons

Doesn't integrate with our operations software currently.

Review Source

Response from BidClips

February 22, 2022

Thank you for your review of BidClips!

DH

Danielle H.  
Human Resources Accounting Mngr  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "User"

February 22, 2022

3.0

Pros

Getting preliminary customer info about what work needs to be preformed

Cons

Final Payments not getting entered into our POS without error

Review Source

Response from BidClips

February 28, 2022

Thank you for your review of BidClips. We're sorry some of your payments are not syncing properly. We'd love to help you fix this issue, please contact support@bidclips.com for further assistance.

CO

Caitlin O.  
Inside Sales Representative  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "BidClips for Sales & Quick, Efficient Customer Communication"

February 14, 2022

5.0

Pros

BidClips software is extremely easy to learn and use. Once you get started using it the process is very self explanatory. The ability to create a service request for a customer, have all of their information in once place where you can easily gather information and details from them, communicate in real time with them via chat and sell the job is great. Not only that but communicating internally with colleagues within the same request is a great feature to keep all of this customers information and info pertaining to the job in one "ticket" helps with communication and organization so nothing is overlooked or missed.

Cons

There isn't anything I can really note that I dislike or find as a con, other than the new contact feature not defaulting to the customers previous service address when you select their contact to build a new service request. It would be nice if it defaulted to the last service address used, then if needed allows you to change or modify the service address while building the new request.

Review Source

Response from BidClips

February 15, 2022

Thank you for your review of BidClips!

HW

Hollie W.  
Owner/Operator  
Consumer Services  
Used the software for: Less than 6 months

### "BidClips - WIN WIN for MoJo!"

July 21, 2023

5.0

Gabe was great providing an overall picture of the system, how it will positively impact our business specifically.\[sensitive content hidden\] was great with the build out and fully understanding our branch utilization. He has been a tremendous resource to our CSR, \[sensitive content hidden\] who is managing the system for us.

Pros

I love the professional platform and representation to our potential customers ; very user friendly and love the follow up process as it is improving our close rate.

Cons

Would love to be able to connect into current contact management platform for payments and scheduling

Review Source

MS

Michelle S.  
sales manager  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Best update to the glass quoting industry in 30 years "

February 8, 2022

5.0

It is the best update to quoting glass in my 30 years in the business.

Pros

I love the automated follow-up feature. The follow-ups are prescheduled. Your customer is receiving a follow-up on a previously bid job while you are working on new bids.

Cons

The update is not as user-friendly as the previous version. I think there are lots of unnecessary clicks that have to happen to get the same result as before.

Review Source

Response from BidClips

February 9, 2022

Thank you for your review of BidClips!

RM

Rhonda M.  
Facility maintenance liasion  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Wonderful tool that adds depth to the customer experience"

February 8, 2022

5.0

Better understanding of specifics for proposing work

Pros

The ability to communicate and share images with the layers of information is unmatched. The canned messages and structure and great for managing the flow of information and allows us to easily reach out to the customer on a number of platforms. Additionally, the ability to have a customer make payments while we are closed has proven to be so helpful!

Cons

There have been a great deal of changes since we first signed on with Bidclips and I would be more comfortable if there were less changes. There seems to always be something new and I don't ever feel 100% up to speed with updates.

Review Source

Response from BidClips

February 10, 2022

Thank you for your review of BidClips!

MK

Michelle K.  
Mgr  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "BidClips "

August 26, 2022

5.0

We started using BidClips about a year ago only utiilizing it for minimal flat glass. We recently implemented auto glass and now more than ever we are excited that this transition has been pretty seamless. The office dynamic has changed, attitudes are better due to the fact that there is less stress and incoming calls. We are able to handle our walk in customers better and efficiently

Pros

The photos provided for flat glass. Integration went very smoothly with our company

Cons

At this point we don't see anything that we would not use. We are still getting familiar with the program and process

Review Source

mT

michell T.  
CSR  
Automotive  
Used the software for: 6-12 months

### "Bidclips is a great addition to our auto quoting."

October 31, 2023

5.0

Has helped our auto dept. a lot with quoting.

Pros

Easy to communicate with customers. Helps with talking to people that may not like or want to talk on the phone.

Cons

get a lot of in complete ones, not sure if it's too difficult for the customer to fill out on their end.

Review Source

SH

Steven H.  
Owner  
Automotive  
Used the software for: 2+ years

### "Quick and Fast"

March 31, 2022

5.0

Solved my problem with wasted time and energy driving around to customers who are really not very serious.

Pros

Gave me the ability to communicate with customer in a much quicker format than just email.

Cons

I do not have any problems with the application currently.

Review Source

JL

Jared L.  
Owner  
Automotive  
Used the software for: 6-12 months

### "BidClips for the win"

March 8, 2023

5.0

The whole experience with BidClips, from their product to their customer service, has been phenomenal!

Pros

The customers are able to enter all the information I need to provide an accurate quote!

Cons

I haven’t found anything to not like about BidClips!

Review Source

dD

denise D.  
office admin  
Construction  
Used the software for: 1-2 years

### "Bid Clips great selling tool"

February 8, 2022

5.0

great company

Pros

it is very easy to use and helps us keep track of those crucial retail sales

Cons

sometimes it runs a little slow and the new updates keep freezing my computer

Review Source

Response from BidClips

February 9, 2022

Thank you for your review of BidClips!

sB

siobhon B.  
Sales and Service  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Wonderful "

February 17, 2022

5.0

all over a wonderful and huge help to the business

Pros

Easy to use, easy entry of work orders, and like how the teams communicate with the customers

Cons

The constant changes of layout, categories being moved etc

Review Source

AL

Aaron L.  
Owner  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Easy and efficient quoting and customer relations "

February 17, 2022

5.0

Very easy to work with the software and management/company are great. Very easy to do business with!

Pros

I like being able to keep all customer correspondence and pictures in one platform

Cons

Reading messages or looking through older bids....once you read and go back to look at more it starts at the beginning

Review Source

Response from BidClips

February 22, 2022

Thank you for your review of BidClips!

SA

Stephanie A.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Business Must Have"

August 25, 2022

5.0

Pros

The convenience this software offers to our customers is unbeatable. Customers can send us all of their information, needs, and even upload photos! It even offers a messaging system so that we can communicate directly with the customer. It also gives the customers the option for online payments!

Cons

I have had no issues with this service thus far!

Review Source

JC

Jessica C.  
Dispatcher  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "BidClips review"

February 8, 2022

5.0

Easy for employees and customers alike to use.

Pros

It's easy to use! Great follow up from the BidClips teams as well.

Cons

There isn't anything that I disliked about using it.

Review Source

Response from BidClips

February 9, 2022

Thank you for your review of BidClips

PG

Paula G.  
Account Manager  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Accounts with Bidclips"

February 14, 2022

5.0

We love this portal and the ease it brings to our customers.

Pros

Being able to communicate with potential new net 30 accounts

Cons

I feel like this system fits us very well and I don't have any complaints.

Review Source

NN

Nick N.  
Marketing Specialist  
Construction  
Used the software for: 6-12 months

### "Bidclips Made Capturing Leads Easier"

August 1, 2022

5.0

Pros

How easy it is for clients to send us images, questions and information about their potential project. The messaging feature enables clients to be more responsive too.

Cons

I get a lot of notification when someone uploads multiple points of information separately, like uploading multiple pictures

Review Source

Response from BidClips

August 2, 2022

Hi Nick, Thank you for your review of BidClips! We are happy to hear BidClips has made capturing leads easier.

CP

Chris P.  
Owner  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "A great tool for exchanging information with potential clients"

February 14, 2022

5.0

This is another great tool that fills in where other processes might not work as well. I have closed a few deals using BidClips so far.

Pros

BidClips allows us to provide a form where customers can request a quote any time of day and on any day of the week. The templates make it fast and simple to provide them with accurate information and even allows them to make payments right from the application.

Cons

It doesn't work very well from my iPhone, so I really need to get to my PC (or at least my iPad) to use it effectively.

Review Source

Response from BidClips

February 15, 2022

Thank you for your review of BidClips!

TF

Travis F.  
sales  
Construction  
Used the software for: 6-12 months

### "Review"

February 14, 2022

3.0

okay.

Pros

its on the website. it is an option that users have.

Cons

not sure how effective it is. don't know if people use it as often as we would like.

Review Source

Response from BidClips

February 15, 2022

Thank you for your review of BidClips. If there is anything our team can improve we'd love to hear your suggestions.

DO

Daniel O.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Satisfied customer"

September 9, 2022

5.0

Absolutely amazing

Pros

The ease of use and customer interaction.

Cons

I haven't really found anything I don't like about Bidclips

Review Source

RN

Ryan N.  
Customer Repetitive  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "Bid Clips Review"

March 3, 2022

5.0

Pros

It works well to help sell bids and keeps everything organized.

Cons

It has a learning curve and could take a minute to learn.

Review Source

SS

Sherlynn S.  
Estimator  
Construction  
Used the software for: Less than 6 months

### "They make it easy!"

August 26, 2022

5.0

Great business, great product, awesome people and company to work with.

Pros

Great training offered instead of leaving us on our own to figure it out.

Cons

It doesn't bring me coffee if we had that it would be perfect.

Review Source

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