--- title: "BidClips Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BidClips the right Field Service Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/242343/BidClips/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- BidClips 4.8 (23) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of BidClips Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews PS Philip S PresidentGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years. “We save so much time and expense by working with our customers through BidClips and each of our team members enjoys the work flow from the user experience.“ February 21, 2022 MS Michelle S sales managerGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years. “The update is not as user-friendly as the previous version. “ February 8, 2022 PS Philip S PresidentGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years. “The team is fast to answer questions and provide support/training...as well as the customers love the product and experience they get by using it.“ February 21, 2022 sb siobhon b Sales and ServiceGlass, Ceramics & Concrete, 11 - 50 employeesUsed the software for: More than 2 years. “Easy to use, easy entry of work orders, and like how the teams communicate with the customers“ February 17, 2022 ## Showing most helpful reviews Showing 1-23 of 23 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Philip S. President Used the software for: 3-5 years ### "Great experience all-around" February 22, 2022 5.0 From the product to the support, I don't have a better experience with any vendor. The team is fast to answer questions and provide support/training...as well as the customers love the product and experience they get by using it. We save so much time and expense by working with our customers through BidClips and each of our team members enjoys the work flow from the user experience. Pros The templates and ability to see all communication in one place is so helpful. Cons Doesn't integrate with our operations software currently. Review Source CH Caitlin H. Inside Sales Representative Used the software for: Less than 1 year ### "BidClips for Sales & Quick, Efficient Customer Communication" February 15, 2022 5.0 Pros BidClips software is extremely easy to learn and use. Once you get started using it the process is very self explanatory. The ability to create a service request for a customer, have all of their information in once place where you can easily gather information and details from them, communicate in real time with them via chat and sell the job is great. Not only that but communicating internally with colleagues within the same request is a great feature to keep all of this customers information and info pertaining to the job in one "ticket" helps with communication and organization so nothing is overlooked or missed. Cons There isn't anything I can really note that I dislike or find as a con, other than the new contact feature not defaulting to the customers previous service address when you select their contact to build a new service request. It would be nice if it defaulted to the last service address used, then if needed allows you to change or modify the service address while building the new request. Review Source R Reviewer Human Resources Accounting Mngr Used the software for: 1-3 years ### "User" February 28, 2022 3.0 Pros Getting preliminary customer info about what work needs to be preformed Cons Final Payments not getting entered into our POS without error Review Source HW Hollie W. Owner/Operator Used the software for: Less than 1 year ### "BidClips - WIN WIN for MoJo!" July 24, 2023 5.0 Gabe was great providing an overall picture of the system, how it will positively impact our business specifically.\[sensitive content hidden\] was great with the build out and fully understanding our branch utilization. He has been a tremendous resource to our CSR, \[sensitive content hidden\] who is managing the system for us. Pros I love the professional platform and representation to our potential customers ; very user friendly and love the follow up process as it is improving our close rate. Cons Would love to be able to connect into current contact management platform for payments and scheduling Review Source R Reviewer sales manager Used the software for: 3-5 years ### "Best update to the glass quoting industry in 30 years " February 9, 2022 5.0 It is the best update to quoting glass in my 30 years in the business. Pros I love the automated follow-up feature. The follow-ups are prescheduled. Your customer is receiving a follow-up on a previously bid job while you are working on new bids. Cons The update is not as user-friendly as the previous version. I think there are lots of unnecessary clicks that have to happen to get the same result as before. Review Source R Reviewer Facility maintenance liasion Used the software for: 1-3 years ### "Wonderful tool that adds depth to the customer experience" February 10, 2022 5.0 Better understanding of specifics for proposing work Pros The ability to communicate and share images with the layers of information is unmatched. The canned messages and structure and great for managing the flow of information and allows us to easily reach out to the customer on a number of platforms. Additionally, the ability to have a customer make payments while we are closed has proven to be so helpful! Cons There have been a great deal of changes since we first signed on with Bidclips and I would be more comfortable if there were less changes. There seems to always be something new and I don't ever feel 100% up to speed with updates. Review Source Michelle K. Mgr Used the software for: Less than 1 year ### "BidClips " September 2, 2022 5.0 We started using BidClips about a year ago only utiilizing it for minimal flat glass. We recently implemented auto glass and now more than ever we are excited that this transition has been pretty seamless. The office dynamic has changed, attitudes are better due to the fact that there is less stress and incoming calls. We are able to handle our walk in customers better and efficiently Pros The photos provided for flat glass. Integration went very smoothly with our company Cons At this point we don't see anything that we would not use. We are still getting familiar with the program and process Review Source mT michelle T. CSR Used the software for: Less than 1 year ### "Bidclips is a great addition to our auto quoting." November 1, 2023 5.0 Has helped our auto dept. a lot with quoting. Pros Easy to communicate with customers. Helps with talking to people that may not like or want to talk on the phone. Cons get a lot of in complete ones, not sure if it's too difficult for the customer to fill out on their end. Review Source Steven H. Owner Used the software for: 3-5 years ### "Quick and Fast" April 1, 2022 5.0 Solved my problem with wasted time and energy driving around to customers who are really not very serious. Pros Gave me the ability to communicate with customer in a much quicker format than just email. Cons I do not have any problems with the application currently. Review Source Jared L. Owner Used the software for: Less than 1 year ### "BidClips for the win" March 9, 2023 5.0 The whole experience with BidClips, from their product to their customer service, has been phenomenal! Pros The customers are able to enter all the information I need to provide an accurate quote! Cons I haven’t found anything to not like about BidClips! Review Source DD Denise D. office admin Used the software for: 1-3 years ### "Bid Clips great selling tool" February 9, 2022 5.0 great company Pros it is very easy to use and helps us keep track of those crucial retail sales Cons sometimes it runs a little slow and the new updates keep freezing my computer Review Source R Reviewer Sales and Service Used the software for: 3-5 years ### "Wonderful " June 28, 2022 5.0 all over a wonderful and huge help to the business Pros Easy to use, easy entry of work orders, and like how the teams communicate with the customers Cons The constant changes of layout, categories being moved etc Review Source GDO Glass Doctor O. Owner Used the software for: 1-3 years ### "Easy and efficient quoting and customer relations " February 18, 2022 5.0 Very easy to work with the software and management/company are great. Very easy to do business with! Pros I like being able to keep all customer correspondence and pictures in one platform Cons Reading messages or looking through older bids....once you read and go back to look at more it starts at the beginning Review Source Stephanie A. Owner Used the software for: 1-3 years ### "Business Must Have" September 5, 2022 5.0 Pros The convenience this software offers to our customers is unbeatable. Customers can send us all of their information, needs, and even upload photos! It even offers a messaging system so that we can communicate directly with the customer. It also gives the customers the option for online payments! Cons I have had no issues with this service thus far! Review Source Jessica C. Dispatcher Used the software for: 1-3 years ### "BidClips review" February 9, 2022 5.0 Easy for employees and customers alike to use. Pros It's easy to use! Great follow up from the BidClips teams as well. Cons There isn't anything that I disliked about using it. Review Source R Reviewer Account Manager Used the software for: 1-3 years ### "Accounts with Bidclips" June 30, 2022 5.0 We love this portal and the ease it brings to our customers. Pros Being able to communicate with potential new net 30 accounts Cons I feel like this system fits us very well and I don't have any complaints. Review Source Nick N. Marketing Specialist Used the software for: Less than 1 year ### "Bidclips Made Capturing Leads Easier" August 2, 2022 5.0 Pros How easy it is for clients to send us images, questions and information about their potential project. The messaging feature enables clients to be more responsive too. Cons I get a lot of notification when someone uploads multiple points of information separately, like uploading multiple pictures Review Source R Reviewer Owner Used the software for: Less than 1 year ### "A great tool for exchanging information with potential clients" February 15, 2022 5.0 This is another great tool that fills in where other processes might not work as well. I have closed a few deals using BidClips so far. Pros BidClips allows us to provide a form where customers can request a quote any time of day and on any day of the week. The templates make it fast and simple to provide them with accurate information and even allows them to make payments right from the application. Cons It doesn't work very well from my iPhone, so I really need to get to my PC (or at least my iPad) to use it effectively. Review Source R Reviewer Office Assistant Used the software for: Less than 1 year ### "BidClips has been a great asset to the business!" June 30, 2024 5.0 Pros It helps keep customers from falling thru the cracks by getting in touch with those we would usually not be able to communicate with. Cons I have not found anything yet that I do not like. Review Source R Reviewer sales Used the software for: Less than 1 year ### "Review" February 15, 2022 3.0 okay. Pros its on the website. it is an option that users have. Cons not sure how effective it is. don't know if people use it as often as we would like. Review Source DO Daniel O. Owner Used the software for: Less than 1 year ### "Satisfied customer" September 9, 2022 5.0 Absolutely amazing Pros The ease of use and customer interaction. Cons I haven't really found anything I don't like about Bidclips Review Source RN Ryan N. Customer Repetitive Used the software for: Less than 1 year ### "Bid Clips Review" June 29, 2022 5.0 Pros It works well to help sell bids and keeps everything organized. Cons It has a learning curve and could take a minute to learn. Review Source SS Sherlynn S. Estimator Used the software for: Less than 1 year ### "They make it easy!" September 2, 2022 5.0 Great business, great product, awesome people and company to work with. Pros Great training offered instead of leaving us on our own to figure it out. Cons It doesn't bring me coffee if we had that it would be perfect. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.