# Page 2 | Intelligent Medical Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Intelligent Medical Software the right e-Prescribing solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/242487/Intelligent-Medical-Software/reviews --- Intelligent Medical Software 4.3 (54) [View alternatives](https://www.capterra.com/p/242487/Intelligent-Medical-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Intelligent Medical Software ## Showing most helpful reviews Showing 26-50 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Psicóloga Used the software for: 6-12 months ### "Excellent practice automation system for ambulatory medical office, optimizes the user experience" April 7, 2018 5.0 One of the benefits that I like the most is that this software helps close the gap between mental health problems, substance abuse and the need for an electronic health record (EHR) to improve efficiency in their practice and improve care to the patient. It has live technical support from experts, specific mental health templates, mental health EHR characteristics, allows to better communicate the key information and with greater precision and the delivery of attention summaries and other information required by the significant use. Pros I like most is that Intelligent Medical Software is a practice automation system, designed exclusively to optimize the user experience, offers powerful functionality and practical usability. It provides physicians and caregivers with a complete set of tools to make informed decisions, manage regulatory compliance and quickly identify the inefficiencies of the process. It is potentially Electronic Health Practice, and you can access the complete information from anywhere and at any time. Cons I like the least is that the administration of the consulting room has to be subjective in some approaches, that is, case by case, I consider that the effectiveness of the treatment must go hand in hand with the software and the qualitative observations of each case. Review Source Response from Meditab June 5, 2018 Thank you for your review. Your feedback is much appreciated! VR Verified Reviewer Medical Assistant Hospital & Health Care Used the software for: 2+ years ### "Intelligent medical software " December 13, 2018 4.0 Overall I feel that IMS has been a good addition to the clinic. It does the job it needs to do and contributes to clinic flow. Pros I like that this system was easy to navigate. It also seems to be very organized. The categories and fields are appropriate. The training that was provided to employees was adequate. Cons The system froze a lot and had a lot of bugs. It seemed at least someone in the office was always on the phone with tech support. That being said, as updates were released this issue seemed to improve. Review Source VR Verified Reviewer Foot and Ankle Surgeon at North Texas Foot and Ankle Retail Used the software for: Less than 6 months ### "You will spend more time clicking and typing to populate notes than with any other EHR platform" May 24, 2018 3.0 none, and since joining a new clinic I'm stuck with it Pros I like the patient chart or document view screen and its layout. That is it. As a provider I have yet to find another redeemable quality with this software. Cons Want to enter a template into the note? Ok, click the template which opens up a dialogue window that can't be edited prior to entering it into the note. It then populates the template into the top of the note section you are adding it to without an option of placing it elswhere. Then editing the templated information within the note requires a double click of a different icon... Want to just edit any part of your note? That requires clicking another box. I should be able to enter a template with a single click and edit it on the fly. I should be able to leave my cursor anywhere in the note and have the template populate in that location. I have never spent so much time documenting after patient visits with any of the other 3 EHR platforms I've used or a handful of others that I've demo'd. Review Source Response from Meditab November 10, 2018 Thank you for the review. We would like to help you with the concerns. You can reach us at (510) 201-0130 to discuss these issues further. LG Lorie G. COO Used the software for: 2+ years ### "A Flexible Fertility EHR to maximize productivity and quality" April 27, 2018 5.0 Fertility EHR and associates are committed to making the EHR an enhancement tool to increase productivity and quality control. Like all EHR's it is a work in progress, and the associates here are committed to evolving and improving as Best Practices in Fertility evolve and change. Pros Flexibility and Customer Services, complete Fertility suite encompassing embryology, clinical services, billing and some marketing tools. Cons inconsistency of commands and icons between screens, difficult to extract information into printed formats Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. SUS Saad Ullah S. Review writing Medical Practice Used the software for: 6-12 months ### "Intelligently intelligent medical hospital based software" July 11, 2022 5.0 I am very satisfied with the nature of work and facilities provided by this software Pros Automation is the most beneficial role of this software. It has diversity and manage records of patients. It helps medical students for their research and studies Cons It has to be operated and to be learbt by a professional. For common people they need to learn it before use it. Review Source Response from Meditab July 25, 2022 Hello Saad -- Thanks for taking the time to review IMS! We're so glad you're enjoying the system so far. If you ever have questions on the modules or workflows of our EHR, please reach out to the Support Team. They will be more than happy to help! SR Sarah R. Used the software for: ### "" August 24, 2011 5.0 We went from an office that had only a Practice Management system to SuiteMed IMS in March 2011. The transition was so smooth and painless that we were able to go LIVE on April 1st 2011. Since going live we have not slowed down our patient care at all, we are seeing an increase in production in all areas of the office and we are able to manage the cash flow with ease. I give a lot of credit to our VAR that we use: 1st Providers Choice has been so great to work with and has been there every step of the way. Usually the more you work in an EMR system, the more you find that you don't like it. It doesn't do what you want it to do and as you are shopping for an EMR solution, it is so hard to be sure you cover every base. We shopped for 18 months and looked at about 20+ EMR programs. I can personally tell you, the more we use the SuiteMed IMS solution, the more we love it. This is the package deal for any office or clinic with or without Satellite Clinics involved. It is easy for the medical staff to document and go about their daily duties without slowing them down. It is simple and quick for the front office staff to collect any information that they may need, and it is the best system to manage your cash flow. We chose to go with this system because of the ease in all areas of the office. We didn't have to sacrifice any part of the office with this system. It really is the "GOLD" package deal for EMR software. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. DR Debbie R. Nurse manager / IVF Coordinator Used the software for: 6-12 months ### "Clinical Challenges Resolved" April 28, 2018 4.0 We have seen our time management improve significantly with MediTab. Pros MediTab offers so much that can make our jobs easier; flowsheets, patient management / clinic flow systematic; documentation; RX management Cons Complexity of the system to learn. Some of the glitches we are encountering could most likely be resolved, but we seem to be just accepting them. We are not using the system to its full potential because there are just so many hours in the day to do our work and learn the new system. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. PM Padmaja M. Medical Practice Used the software for: ### "IMS Software Product Review" January 7, 2014 5.0 Pros IMS is very easy to understand and navigate. Training for the system went very smoothly for everyone in the office, and they were very organized when giving us the training. The support team is very friendly and helpful. Initially, we had online training for the system to prepare, and before it was time to "go live," we had on-site training. We have been using the system for three to four years now, and within six months of beginning, we were able to be paperless in the office. Since having the system, we have been able to qualify for incentive payments and meet the requirements for various incentives. We also ran into a situation where we were audited, and the technical support team at IMS were very helpful throughout the entire audit process and in helping us prepare for it. Then they were happy to hear from us when we had passed the audit successfully. Cons Having to leave a message when calling support. Sometimes it takes awhile to hear back, but this doesn't happen very often. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. RB Ryan B. Owner Medical Practice Used the software for: 1-2 years ### "No free costumer support, you have to go through local vendor who can charge you even to reset a password." January 4, 2019 2.0 Pros Adaptable and easy click buttons. Once you learn to navigate the software you can get a lot of things done. Cons You will pay out the nose if you need help with anything. The software is very complex and not very user friendly, so if you have a lot of questions your local vendor is going to make a killing. Review Source AA Ash A. Consultant Medical Practice Used the software for: 2+ years ### "Decent EMR but not as much bang for your buck as top notch EMRs." April 19, 2016 3.0 Pros It is a highly customizable EMR that the manufacturers work to fit around your practice needs. Cons There are basic features that are missing and many glitches. For instance scheduling parameters for efficient patient booking are missing and we get random diagnosis codes added into visit notes for no apparent reason. Claims to be a cloud based system, but they charge you for each workstation you want to utilize. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. BD Bonnie D. Billing Manager Medical Practice Used the software for: 2+ years ### "Software review" May 24, 2016 5.0 Pros It was easy to use. and easy to get help when there was a question or problem Cons I have no complaints. Every time I had any issue it was resolved very quickly. great customer service! and a great team. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. RH Richard H. Chiropractor Medical Practice Used the software for: Less than 6 months ### "Too Much For a Chiropractor" November 22, 2016 4.0 This software is not built for chiropractors. There is way too much here. For a medical doctor I think it would work really well and to be fair that is their target demographic. There is a bit of a learning curve, but once you know where everything is it works pretty smoothly. If I had a choice I would probably use a different software, but for now it does handle everything I need. Pros Finding diagnoses is pretty easy through the search tool. Cons While it can be customized the process is laborious and it takes me a few minutes to remember how to do it every time that I try. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. VR Verified Reviewer IT Support Engineer Pharmaceuticals Used the software for: 6-12 months ### "Easy to use" February 23, 2018 4.0 Pros The software is easy to navigate. Get all of my needs done in a short period of time. Would recommend to others. Cons Once in a while support is needed. The support line is often busy or very long waits. Otherwise I like it. Review Source Response from Meditab June 5, 2018 Thank you for your review. Your feedback is much appreciated! VR Verified Reviewer Nutricionista Medical Practice Used the software for: I used a free trial ### "Multifunctionality in the same program." August 6, 2018 5.0 Intelligent program that includes many details of multidisciplinary work. Pros The integration of many functions in the same promama. the diversity of services and details. Cons The unfriendliness of the program for the large amount of information that is handled in it. Many information cells that could be reduced a little. Review Source TC Terri C. Medical Practice Used the software for: ### "I have been using Fox Meadows since 2008." February 25, 2014 5.0 Pros I like the SuiteMed software. It is very user-friendly. It is easy to learn, especially for my staff. The people at Fox Meadows are always available when there are technical issues. The Fox Meadows staff are very friendly and pleasant to talk to. It's nice that they will respond in a timely manner if not right when you call. The people training for the program are very knowledgeable about the program and can answer any questions you may have. Cons I don't have any dislikes about this program. I do not like change, but they made it easy when I had to change. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. sA sujana A. Billing Manager Medical Practice Used the software for: Less than 6 months ### "Reports, Pqrs" October 11, 2016 3.0 PQRS- automatically should pop up the mistakes at the time of entry, its difficult to go back on record and submit it later, we may forget the treatment done back in Jan , while we are in Dec. Reports- Simple Date should be used- So many Actual dates, Deposit date, Posting Date, Etc... is confusing to have a unique record for Posting of charges, Cash and AR reports too. Pros GOOD emr s/w Cons Can be improved in charges area and reports area Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. TS Tariq S. Medical Practice Used the software for: ### "Review of IMS Software" January 13, 2014 5.0 Pros It is very user-friendly and easy to navigate. I am able to get where I need to go within the system very easily without having to leave the screen I'm on, and I am able to return to where I was very easily. I have never been very comfortable with computers, but I am able to use IMS for everything I need in my practice. Cons Having to wait for a return phone call after leaving a message for technical support, but it is not often that it happens. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. SG Sharon G. Doctor Medical Practice Used the software for: Less than 6 months ### "IMS" January 28, 2017 5.0 I enjoy using this software because it addresses everything I need. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. GW Gregory W. Nurse Medical Practice Used the software for: 6-12 months ### "Great service!!" July 23, 2015 5.0 Pros Always helpful and quick to assist. Ready to assist at the drop of a hat! Cons I have no complaints. It's easy to use and the techs are always knowledgeable and helpful. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. LE Luana E. Used the software for: ### "Very Good Software for Bigger Practices" January 13, 2017 4.0 I've worked this system now for almost 2 years. And this is one of the easiest systems to use. Its extremely detailed and has several parameters for your report viewing. I am the billing manager for an orthopedic surgery practice. The ease of maneuvering between screens and different accounts. The templates that are made for reports are beautiful!!! Only complaint is Customer Service techs. They take a little long to fix an issue but once they fix it, its fixed permanently. Review Source Response from Meditab June 5, 2018 Thank you for your review. Your feedback is much appreciated! CB Charles B. Medical Practice Used the software for: ### "We are a billing service and use IMS exclusively for all our clients. " January 15, 2014 5.0 Pros Extremely efficient and people friendly. Training is easy and short term. The single database concept makes this product easy to use. Cons There is very little to not like. I guess the only thing I can think of is the ability to have things changed or modified. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. MY Mohammad Y. Used the software for: ### "" October 25, 2011 5.0 Although the process of selecting an EMR was very intimidating, the sales process was very easy. I spoke directly to my project manager who presented the software as it would fit my practice. The implementation went well. I am a 64 year old physician, and I use the system on a daily basis in my busy practice. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. KN Kristen N. Medical Practice Used the software for: ### "Excellent EMR " January 21, 2014 5.0 Pros I appreciate the user friendliness of the product and the easy access to the vendor for questions. Cons Occasionally, the program has error messages. When it does, Fox Meadows is contacted, and the issue is resolved Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. MZ Melissa Z. Used the software for: ### "" May 18, 2012 5.0 I am writing today for the opportunity to share how pleased we are with SuiteMed IMS. Dr. Smith is now a "wiz" at notes and super billing. I learn something new just about every day that helps us to be more streamlined and efficient. Thank You For All That You Do! Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. DH David H. Medical Practice Used the software for: ### "Fox Meadow support and IMS electronic health care records" January 16, 2014 4.0 Pros Ease of use and excellent support. Cons It is time-consuming to customize. Updates are unpredictable and may have glitches. Review Source Response from Meditab June 7, 2018 Thank you for the review. We would like to help you with any concerns. You can reach us at (510) 909-8182 to discuss these issues further. 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