# IPPBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IPPBX Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/242532/IPPBX --- # IPPBX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IPPBX ## What is IPPBX? IPPBX is a VoIP Phone System Provider Offering Commercial Phone Systems With Different Features Such As Web Conferencing, Cloud PBX, & Instant File Sharing For Business Ventures.  We Are an Ideal Choice When it Comes to VOIP Supply & PBX System for Small Businesses as Our Office Phone System Offers the Latest Technology at The Most Competitive Rate so that Small Businesses Get The Enterprise VOIP Services Without Spending More Money Than They Need To. ## What is IPPBX used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IPPBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ippbx.com&name=IPPBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IPPBX 4.9 (7) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price $30 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (209) Value For Money 4.9 (7) Value For Money 4.2 (204) Customer Service 4.6 (7) Customer Service 4.6 (205) ## IPPBX alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/242532/IPPBX/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Screening 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Unified Communications 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Call Conferencing 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Facilitate virtual conferences that connect multiple people remotely Call Queues 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Call Recording 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Contact Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information IPPBX 43 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Transmit voice and other information digitally Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Enables the connectivity to send and receive calls over the internet Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. Features 4.9 (7) 4.9 Based on 7 reviews ## Pricing Value for money 4.9 (7) Basic $30.00 Per Year Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IM Iris M. Medical Assistant Medical Practice ### "BEST IT PEOPLE I HAVE EVER lNTERACTED WITH!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2022 The staff at IPPBX are great! The software is great! The phone system is beyond! They are always easily available to help on days, nights and weekends. Pros IPPBX helps me to perform my job effectively and efficiently. I have worked in many different hospitals and none of their IT departments and software have even come close to matching IPPBX. IPPBX has fantastic support for all of the software and programs, including phones, computers, software programs and devices such as printers, faxes... I can not recommend them enough. Cons There is nothing not to like about IPPBX. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sam M. CTO and COO Medical Practice ### "One of the best VOIP services in my opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2022 My overall experience with the IPPBX service has been excellent. Their system, which has many exciting futures, enables me to manage my staff in a sophisticated yet simple manner. and I will strongly recommend them to anyone who wants to provide exceptional care and service to their valued clients. Pros I like how sophisticated and resourceful their system is while remaining very simple to use. Cons There is nothing about this system that I dislike. Reasons for choosing IPPBX Of course, their amazing competitive price, as well as their exciting futures and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Finance and Administration Non-Profit Organization Management ### "Why IPPBX is helpful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 29, 2022 I would say, having used it for under a year, that I find it to be super useful. Pros During covid, it has disconnected the world in a way it has never been disconnected before. Phones systems are no longer in office only as staff members are not in office only, and the ease of IPPBX for handling that very difficult issue is certainly worth it. Cons I have yet to find anything that sticks out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Krishna M. Director Medical Practice ### "Good VoIP service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 Much better than my past provider, cheaper also. Pros Customer service is always fast and thorough Cons Nothing. It works well, there is no downtime, calls are of high quality. Reasons for choosing IPPBX Recommended to me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Matt C. Owner Computer & Network Security ### "Great for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 22, 2022 Pros Allows me to be in the office, when I'm not in the office! Cons Some features are not available on our phones due to limitations on IPPBX's side Switched from [OfficeSuite UC](https://www.capterra.com/p/168723/Windstream-OfficeSuite/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Thomas W. CFP Financial Services ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2022 Very good Pros Cash your checks on time so you dont have to send me emails that we are over due!!!! Cons Voice quality i think could be better. Over all happy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Ariel L. MD Medical Practice ### "IPPBX provides unbelievable products, software and support!!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2022 Pros IPPBX provides unbelievable products, software and support. Their friendly staff are always available to help 24/7. I would not recommend anyone else and most highly recommend them for all IT needs. Cons IPPBX is an amazing IT company. I would use them over and over again without hesitation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/242532/IPPBX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)