# IPPBX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IPPBX Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/242532/IPPBX

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# 

 IPPBX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

IPPBX

## What is IPPBX?

IPPBX is a VoIP Phone System Provider Offering Commercial Phone Systems With Different Features Such As Web Conferencing, Cloud PBX, & Instant File Sharing For Business Ventures.  We Are an Ideal Choice When it Comes to VOIP Supply & PBX System for Small Businesses as Our Office Phone System Offers the Latest Technology at The Most Competitive Rate so that Small Businesses Get The Enterprise VOIP Services Without Spending More Money Than They Need To.

## What is IPPBX used for?

[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for IPPBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ippbx.com&name=IPPBX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IPPBX

4.9 (7)

VS.

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$30

Per Year

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (7)

Ease Of Use

4.6 (900)

Value For Money

4.9 (7)

Value For Money

4.5 (820)

Customer Service

4.6 (7)

Customer Service

4.4 (857)

## IPPBX alternatives

Highest Rated

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/175788/Nextiva/)

[View all alternatives](https://www.capterra.com/p/242532/IPPBX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Screening

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Unified Communications

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Call Conferencing

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Facilitate virtual conferences that connect multiple people remotely

Call Queues

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Call Recording

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Contact Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

IPPBX 43 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Transmit voice and other information digitally

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Get Advice

We can help you find the software with the features you need.

Features

4.9 (7)

4.9

Based on 7 reviews

## Pricing

Value for money

4.9 (7)

Basic

$30.00

Per Year

Value for money

4.9 (7)

4.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (7)

4.6

Based on 7 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IM

Iris M.

Medical Assistant

Medical Practice

### "BEST IT PEOPLE I HAVE EVER lNTERACTED WITH!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2022

The staff at IPPBX are great! The software is great! The phone system is beyond! They are always easily available to help on days, nights and weekends.

Pros

IPPBX helps me to perform my job effectively and efficiently. I have worked in many different hospitals and none of their IT departments and software have even come close to matching IPPBX. IPPBX has fantastic support for all of the software and programs, including phones, computers, software programs and devices such as printers, faxes... I can not recommend them enough.

Cons

There is nothing not to like about IPPBX.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sam M.

CTO and COO

Medical Practice

### "One of the best VOIP services in my opinion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2022

My overall experience with the IPPBX service has been excellent. Their system, which has many exciting futures, enables me to manage my staff in a sophisticated yet simple manner. and I will strongly recommend them to anyone who wants to provide exceptional care and service to their valued clients.

Pros

I like how sophisticated and resourceful their system is while remaining very simple to use.

Cons

There is nothing about this system that I dislike.

Reasons for choosing IPPBX

Of course, their amazing competitive price, as well as their exciting futures and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Finance and Administration

Non-Profit Organization Management

### "Why IPPBX is helpful"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 29, 2022

I would say, having used it for under a year, that I find it to be super useful.

Pros

During covid, it has disconnected the world in a way it has never been disconnected before. Phones systems are no longer in office only as staff members are not in office only, and the ease of IPPBX for handling that very difficult issue is certainly worth it.

Cons

I have yet to find anything that sticks out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Krishna M.

Director

Medical Practice

### "Good VoIP service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2022

Much better than my past provider, cheaper also.

Pros

Customer service is always fast and thorough

Cons

Nothing. It works well, there is no downtime, calls are of high quality.

Reasons for choosing IPPBX

Recommended to me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Matt C.

Owner

Computer & Network Security

### "Great for small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 22, 2022

Pros

Allows me to be in the office, when I'm not in the office!

Cons

Some features are not available on our phones due to limitations on IPPBX's side

Switched from

[OfficeSuite UC](https://www.capterra.com/p/168723/Windstream-OfficeSuite/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Thomas W.

CFP

Financial Services

### "Excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2022

Very good

Pros

Cash your checks on time so you dont have to send me emails that we are over due!!!!

Cons

Voice quality i think could be better. Over all happy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Ariel L.

MD

Medical Practice

### "IPPBX provides unbelievable products, software and support!!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2022

Pros

IPPBX provides unbelievable products, software and support. Their friendly staff are always available to help 24/7. I would not recommend anyone else and most highly recommend them for all IT needs.

Cons

IPPBX is an amazing IT company. I would use them over and over again without hesitation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/242532/IPPBX/reviews/)

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