# IPPBX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is IPPBX the right VoIP solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/242532/IPPBX/reviews

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IPPBX

4.9 (7)

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Last updated March 13th, 2026

# Reviews of IPPBX

Ease of use

4.9

Customer Service

4.6

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director of Finance and Administration  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Why IPPBX is helpful"

March 29, 2022

4.0

I would say, having used it for under a year, that I find it to be super useful.

Pros

During covid, it has disconnected the world in a way it has never been disconnected before. Phones systems are no longer in office only as staff members are not in office only, and the ease of IPPBX for handling that very difficult issue is certainly worth it.

Cons

I have yet to find anything that sticks out.

Review Source

SM

Sam M.  
CTO and COO  
Medical Practice  
Used the software for: 2+ years

### "One of the best VOIP services in my opinion"

March 29, 2022

5.0

My overall experience with the IPPBX service has been excellent. Their system, which has many exciting futures, enables me to manage my staff in a sophisticated yet simple manner. and I will strongly recommend them to anyone who wants to provide exceptional care and service to their valued clients.

Pros

I like how sophisticated and resourceful their system is while remaining very simple to use.

Cons

There is nothing about this system that I dislike.

Reason for choosing IPPBX

Of course, their amazing competitive price, as well as their exciting futures and ease of use

Review Source

AL

Ariel L.  
MD  
Medical Practice  
Used the software for: 2+ years

### "IPPBX provides unbelievable products, software and support!!!!!"

March 17, 2022

5.0

Pros

IPPBX provides unbelievable products, software and support. Their friendly staff are always available to help 24/7. I would not recommend anyone else and most highly recommend them for all IT needs.

Cons

IPPBX is an amazing IT company. I would use them over and over again without hesitation.

Review Source

IM

Iris M.  
Medical Assistant  
Medical Practice  
Used the software for: 2+ years

### "BEST IT PEOPLE I HAVE EVER lNTERACTED WITH!!!!"

March 30, 2022

5.0

The staff at IPPBX are great! The software is great! The phone system is beyond! They are always easily available to help on days, nights and weekends.

Pros

IPPBX helps me to perform my job effectively and efficiently. I have worked in many different hospitals and none of their IT departments and software have even come close to matching IPPBX. IPPBX has fantastic support for all of the software and programs, including phones, computers, software programs and devices such as printers, faxes... I can not recommend them enough.

Cons

There is nothing not to like about IPPBX.

Review Source

KM

Krishna M.  
Director  
Medical Practice  
Used the software for: 2+ years

### "Good VoIP service"

March 22, 2022

5.0

Much better than my past provider, cheaper also.

Pros

Customer service is always fast and thorough

Cons

Nothing. It works well, there is no downtime, calls are of high quality.

Reason for choosing IPPBX

Recommended to me

Review Source

MC

Matt C.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Great for small business"

March 22, 2022

5.0

Pros

Allows me to be in the office, when I'm not in the office!

Cons

Some features are not available on our phones due to limitations on IPPBX's side

Review Source

TW

Thomas W.  
CFP  
Financial Services  
Used the software for: 6-12 months

### "Excellent service"

March 20, 2022

5.0

Very good

Pros

Cash your checks on time so you dont have to send me emails that we are over due!!!!

Cons

Voice quality i think could be better. Over all happy

Review Source

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