--- title: "BeMyGuest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BeMyGuest Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/242553/BeMyGuest/" page_type: "product" language: "en" --- # BeMyGuest Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BeMyGuest ## What is BeMyGuest? BeMyGuest® is a complete cloud-based suite for independent hotels, restaurants, and venues that need to sell tickets online. Booking engine for rooms and ancillary extras. Channel Manager connected to over 500 OTAs and GDSs. CRO. Business intelligence, open APIs, and connection to PMS and other platforms. BeMyGuest Restaurant is the table reservation platform for restaurants. BeMyGuest Experience is the solution for buying online tickets for theme parks, spas, tours, events, and gift cards. ## What is BeMyGuest used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €50 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BeMyGuest?[Manage this product listing](https://www.g2.com/products/bemyguest/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BeMyGuest 4.9 (15) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €50 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.6 (5,821) Value For Money 4.9 (13) Value For Money 4.6 (3,595) Customer Service 4.9 (14) Customer Service 4.7 (3,324) ## BeMyGuest alternatives [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/242553/BeMyGuest/alternatives/) ## FAQs about BeMyGuest Overview ### Which roles and teams benefit most from BeMyGuest? BeMyGuest is most used by front office teams, general managers, property leaders, and hospitality consultants who need to manage reservations, guest communications, and daily service operations. Revenue and marketing managers use it to optimize occupancy and promotions, while restaurant and administrative staff rely on it for smoother booking coordination and customer service. Answer based on 15 reviews Overview ### What company size and industries is BeMyGuest built for? BeMyGuest serves small hospitality businesses first, with 93% of reviewers from small companies and 87% from Hospitality. It is built for independent hotels, resorts, hotel chains, restaurants, theme parks, wellness centers, spas, wineries, DMCs, and DMOs, with some use in Management Consulting and Public Relations for reservations. Answer based on 15 reviews Features and Usability ### What are the key features of BeMyGuest? BeMyGuest offers booking management and reservations management, along with availability management, online booking, group reservations, and room booking. It also includes channel management, calendar management and calendar sync, payment processing and electronic payments, access controls/permissions, customer database, CRM, reporting/analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does BeMyGuest integrate with? BeMyGuest integrates with about 20 third-party tools, including 5stelle, Apaleo, Clock PMS, Customer Alliance, Google Ads, HOTELCUBE PMS, Mews, Nexi, Pricepoint, Profitroom, Scrigno, Smartpricing, and Stripe. The catalog also lists Lybra, MyForecast RMS, Parity Rate, Pxsol, SLOPE, Scidoo, and OASYS^. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does BeMyGuest offer? BeMyGuest provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual tutorials for self-paced review. Getting Started and Support ### What customer support options does BeMyGuest offer? BeMyGuest provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support details are listed across these channels, giving users multiple ways to find answers or contact the team. No reviewer feedback about support experience is available in the catalog data. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) BeMyGuest supports all three of the features reviewers value most: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain accurate availability across schedules, allowing teams to reduce manual work and deliver a smoother booking experience. Online Booking 4.9 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Support 4.9 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Reporting/Analytics 4.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data BeMyGuest 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Making: Makes informed choices based on available data and objectives - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Event Scheduling: Plan an event's time and location - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.9 (13) Basic €50.00 Flat Rate,Per Month Value for money 4.9 (13) 4.9 Based on 13 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Clock PMS](https://www.capterra.com/p/132161/Clock-PMS/)[ 5stelle](https://www.capterra.com/p/149923/5stelle/)[ Mews](https://www.capterra.com/p/145487/Mews-Commander/)[ Smartpricing](https://www.capterra.com/p/203834/Smartpricing/)[ Pxsol](https://www.capterra.com/p/265698/Pxsol/)[ protel PMS](https://www.capterra.com/p/83669/protel-PMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(13) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FS Filippo S. Front Office Manager Hospitality ### "Gestione centralizzata di tutto il booking" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 22, 2023 Pros Ottimo channel manager che facilita la vita dell'hotel Cons Ci piacerebbe avere l'automazione del cambio tariffario Alternatives considered [Vertical Booking](https://www.capterra.com/p/161324/Vertical-Booking/) [Simple Booking](https://www.capterra.com/p/179154/Simple-Booking/) Reasons for choosing BeMyGuest Costo, qualità assistenza, reputazione Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FP Francesca P. Revenue Manager Hospitality ### "Il CRS top per un revenue manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2023 Pros La reportistica revenue è la sezione per me più importante per conoscere il forecast in struttura. Creo offerte e pacchetti in pochi click e li trovo già pubblicati sul sito. Non cambierei mai e lo suggerirò a tutti i colleghi. Cons Ad oggi manca il cambio tariffa automatico quando effettuo un salto tariffario. Mi dicono che ci stanno lavorando. Spero lo pubblichino presto. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Renato M. Amministratore Hospitality ### "Molto utile per il nostro boutique hotel ed il ristorante" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2023 Positiva. Lo consiglio ai colleghi albergatori. Pros Bemyguest ci ha consentito da subito di risparmiare nelle commissioni pagate ai portali, facendoci ricevere più prenotazioni dal nostro sito. E' di aiuto al nostro revenue manager, modificando le tariffe tempestivamente, fornendo report strategici. Io leggo tutti i giorni i report inerenti la produzione sia del reparto camere che del nostro ristorante stella Michelin dal 2019. Cons Forse un po' costoso, paragonato agli altri, ma si ripaga totalmente con la produzione diretta. Alternatives considered [Vertical Booking](https://www.capterra.com/p/161324/Vertical-Booking/) Reasons for choosing BeMyGuest Il supporto prevendita e la disponibilità sono stati fondamentali Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Antonino D. Responsabile della struttura Hospitality ### "Alta professionalità" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 Sono cliente di Visioni da circa due anni e grazie a BeMyGuest e alla disponibilità di \[nascosto contenuto sensibile\] sono riuscito ad ottimizzare la gestione della mia struttura ricettiva.\[nascosto contenuto sensibile\] non solo mi ha guidato nell’uso della piattaforma, ma da esperto del settore, mi ha supportato nella scelta delle strategie di marketing e di vendita più adatte alla mia struttura.In poco tempo sono riuscito a incrementare le vendite dirette dal mio sito web e ad offrire pacchetti personalizzata per i miei clienti.Se sei alla ricerca di soluzioni di qualità e personalizzate, loro sono le persone giuste. Pros Il software per quanto sia complesso come tutti i software è molto intuitivo Cons Utilizzando il software giornalmente, ad oggi, non ho trovato un qualcosa che mi sia piaciuto di meno del software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FB Francesco B. General Manager Hospitality ### "Nostro partner da oltre 13 anni" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2023 Più prenotazioni dirette, meno lavori ripetitivi nella gestione dei portali come Booking.com, Expedia, ecc.Report automatici. Facilità di gestione del cambio turno. Pros Abbiamo adottato Bemyguest nel 2010 e non abbiamo mai pensato di cambiarlo.E' una piattaforma in costante evoluzione: ci riduce il carico di lavoro quotidiano e ci consente di ricevere più prenotazioni dirette. Immancabile il modulo preventivi: in 15 secondi mail grafica, bella e prenotabile inviata al cliente. Cons Non include un PMS. Abbiamo chiesto più volte all'azienda di sviluppare un gestionale alberghiero, ma non sono interessati. Peccato, passeremmo a loro. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mario M. Front Office Manager Hospitality ### "Indispensabile" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2023 Superlativa. In questo istante è la piattaforma immancabile. Lo consiglio a tutti i colleghi. Pros Ho trovato BeMyGuest già installato ad Abbazia e non lo conoscevo. Non ho avuto bisogno del training: è intuitivo in tutte le funzioni. Ciò che ho imparato ad usare giornalmente è la reportistica revenue: tutte le informazioni ed i kpi necessari per comprendere l'andamento delle vendite e capire se e come modificare la strategia tariffaria.Una parola la merita l'assistenza: senza pari. Gentili, disponibili e sempre professionali. Cons Manca una app per iphone, ma abbiamo ovviato utilizzando il cellulare android dell'azienda per chi effettua i turni e vuole monitorare le vendite senza accedere dal pc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FC Francesca C. Direttore Hospitality ### "BeMyGuest è il nostro partner fedele" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2023 BeMyGuest è il partner fedele del nostro hotel per la gestione delle prenotazioni online. Pros Booking engine semplice ed efficace anche per vendere i servizi extra.Creazione preventivi email grafici e belli in pochi secondi.Gestione del channel manager intuitivo.Integrato con Customer Alliance per gestire la reputazione.Parla con il nostro gestionale.Non lo cambieremo mai! Cons E' un po' costoso, paragonato ai preventivi che riceviamo dalla concorrenza, ma l'assistenza è TOP.Soldi ben spesi sempre. Alternatives considered [Vertical Booking](https://www.capterra.com/p/161324/Vertical-Booking/) [Simple Booking](https://www.capterra.com/p/179154/Simple-Booking/) [Yanolja Cloud Solution Booking Engine](https://www.capterra.com/p/135676/eZee-Reservation/) Reasons for choosing BeMyGuest Semplificità d'uso e potenza del booking engine Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RC Rosi C. Desk Reservation Hospitality ### "Per noi insostituibile in hotel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2023 Pros Per noi è stato fondamentale per creare un ufficio prenotazioni funzionale in hotel. Ci ha consentito di gestire le prenotazioni dal sito web, dalle agenzie, dai tour operator e dalle OTA.Con il modulo Desk Reservation Manager abbiamo imparato a gestire le prenotazioni da telefono ed email.Per noi BeMyGuest è insostituibile in hotel Cons Sicuramente è un po' più caro dell'offerta del mercato, ma sicuramente sia il software che l'assistenza è di primo livello. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Francesco M. Front Office Hospitality ### "Una crescita per l'hotel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2023 Abbiamo aumentato le prenotazioni dirette ed imparato a gestire meglio le strategie tariffarie. Pros La prenotazione che consente di vendere anche extra ancillari, così come tutta la parte strategica di reportistica revenue. Cons Non dispone di un'app per apple iphone, quindi dobbiamo usare il cellulare aziendale android. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Carmelo M. Consulente Management Consulting ### "Alta sartoria" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2023 Pros Si adatta alle necessità di vendita delle più diverse tipologie di ricettivo (il setup è davvero accurato) L'integrazione con i siti di prenotazione online evita il rischio di overbooking.L'automazione delle prenotazioni fa risparmiare tempo e riduce gli errori umani.Permette la gestione delle tariffe, delle disponibilità e dei limiti di soggiorno in tempo reale.Crea profili degli utenti ed accurati report di revenue management. Ottimo preventivatore, assistenza solerte. Cons Fino ad oggi non c'è nulla di cui lamentarsi. Sono soldi spesi bene. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/242553/BeMyGuest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.