--- title: "RDPWin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RDPWin Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/2443/RDPWin/" page_type: "product" language: "en" --- # RDPWin Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RDPWin ## What is RDPWin? Resort Data Processing (RDP) has long been considered one of the pioneers of the property management software industry, and currently supports over 500 installations worldwide. RDP specializes in providing a customized solution for each client. We cater to properties of all sizes, from small luxury vacation rental companies, to 1500 room resort properties. Our software solutions offer an endless feature set, that has evolved over 40 years from customer input and real world application. ## What is RDPWin used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Overall rating Based on 80 user reviews Reviews sentiment Positive 75% Neutral 16% Negative 9% Starting price $500 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RDPWin Overview Updated August 2026 AI summary RDPWin offers property management, reservations, and front desk tools for businesses using vacation rental and hospitality software across all company sizes. With features including calendar and rate management, guest communications, housekeeping, customizable reporting, and support for multi-property operations, RDPWin can be deployed via cloud or Windows to help teams coordinate bookings, payments, and guest services efficiently. ## RDPWin alternatives Highest Rated [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (345)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2443/RDPWin/alternatives/) ## FAQs about RDPWin Overview ### Which roles and teams benefit most from RDPWin? RDPWin is most used by hotel operations leaders, front desk teams, revenue managers, and executive staff. General managers and guest services leaders rely on it to oversee daily property operations, while front office staff handle reservations and guest interactions. Revenue and finance teams use it for pricing, reporting, and performance visibility. Answer based on 66 reviews Overview ### What company size and specific industries is RDPWin built for? RDPWin is designed for hospitality companies of any size that need a comprehensive software solution tailored to the specific requirements of their property. It is built for organizations in the hospitality sector, including properties that need broader functionality to support their day-to-day operations and unique business needs. Features and Usability ### What are the key features of RDPWin? RDPWin includes core property management and reservations tools such as front desk management, guest check-in/check-out, online booking, and the tape chart availability view. Differentiating features include customizable reporting, multi-property and owner management, housekeeping and maintenance workflows, plus accounting and billing functions for resorts, hotels, and vacation rentals. Answer based on 40 reviews Pricing ### How much does it cost and what fees or limitations are included? RDPWin starts at $500 per month for the Hosted Off-Site Model, with systems ranging from $500 to $4,000 monthly. The On-Premise Purchase Model starts at $20,000 one time, with systems from $20,000 to over $100,000. Both include no transaction fees, unlimited internet reservations, and a free trial. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does RDPWin integrate with? RDPWin integrates with 16 third-party tools and platforms, including travel and property systems like Amadeus, Inntopia Commerce, SiteMinder, Vrbo, and iCalendar; analytics and reporting tools such as Google Analytics 360, Microsoft Power BI, and SAP Crystal Reports; and business apps like QuickBooks Online Advanced, Mitel Business Phones, and SendSquared. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on RDPWin? RDPWin is generally easy to onboard for front-desk staff and new hires, with reviewers describing menu-driven workflows and step-by-step tasks that become routine quickly. Training is available in person, live online, through webinars, and documentation. Admins and users handling advanced scenarios often need more time and support. Answer based on 13 reviews Getting Started and Support ### What customer support options does RDPWin offer, and how do users rate the experience? RDPWin offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as friendly, knowledgeable, and quick to resolve issues, with strong follow-up and training. Some report scheduled support can feel cumbersome, the knowledge base is hard to search, and response timing can vary. Answer based on 40 reviews Features and Usability ### What features does RDPWin offer for hotels and resorts? RDPWin covers reservations, front desk, accounting, CRM, packages, and reporting for lodging operations. Many hotel and resort teams like its deep customization, flexible rate plans, and support for unique property setups. Some users find the interface dated, setup time-consuming, and certain advanced functions locked behind extra modules. Answer based on 34 reviews Features and Usability ### How good is RDPWin for reporting and custom reports? RDPWin provides broad reporting options and supports custom reports for property, finance, and operations needs. Managers and resort teams often value the depth, real-time statistics, and Crystal Reports flexibility. Some staff find reports hard to locate, duplicated, or difficult to edit without technical knowledge and support help. Answer based on 29 reviews ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra reviewers highlight these as the features buyers value most when choosing vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) RDPWin supports **Calendar Management** and **Reservations Management**, giving property managers the tools to track availability and handle bookings more efficiently. However, it does not include **Data Synchronization**. Instead, it offers other important features that reviewers also prioritize, including **Online Booking** (**65%**), **Guest Communications** (**59%**), and **Payment Processing** (**56%**). Together, these features help businesses accept reservations online, stay in touch with guests, and manage payments in one system, allowing teams to keep daily rental operations organized and responsive. Calendar Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Booking Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Email Marketing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Multi-Channel Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Online Reservations 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Make and manage reservations online Point of Sale (POS) 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software RDPWin 79 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Historical Reporting: Information, data and reports that are being tracked over time - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Online Reservations: Make and manage reservations online - Owner Management: Manage owner accounts with payment details, contacts, and documents. - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Single Property: One location - Site Maps: Manage site maps showing plots, availability, utilities etc. - Site Reservation Management: Create and manage reservations for individual camping sites/plots - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (80) 3.9 Based on 80 reviews ## Pricing Value for money 3.7 (63) Free Trial [View pricing plan details](https://www.capterra.com/p/2443/RDPWin/pricing/) Hosted Off-Site Model $500.00 Flat Rate,Per Month It includes: - Data Stored by Resort Data Processing - Hosting - On Site Training With Additional Cost - Small Set up and Installation Fee - Software License - Updates On-Premise Purchase Model $20,000 Flat Rate,One Time It includes: - Annual Support Contract - Data Storage - Non-Transferable License - On Site Training at an Additional Cost - Product Updates Value for money 3.7 (63) 3.7 Based on 63 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[ SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[ M3 Accounting Core](https://www.capterra.com/p/179010/M3/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (77) 4.0 Based on 77 reviews ## User reviews Overall rating 4.0 Based on 80 reviews Filter by rating 5(24) 4(36) 3(13) 2(5) 1(2) Mentioned topic Sorted by most recent DP Dustin P. Administración Hospitality ### "Okay, but not great. " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 28, 2025 The program has been good for what we use it for. But I feel like there are better options for the price. There is a lot you can do in it. But the design is not user friendly at all. Pros There are a lot of reports that can be ran, to determine different metrics. You can also customize a report for what you need. Cons The interface just looks very outdated. It’s also very laggy. The program could be great but I feel it definitely needs a facelift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Electrical/Electronic Manufacturing ### "Good option for remote desktop access" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 2, 2021 Used for remote desktop access Pros Decent features, low communication lag, inexpensive, good user interface Cons Buggy and slow at times, sensitive to poor connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Humberto A. ecommerce Hospitality ### "old fashion PMS" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 23, 2019 It was a good experience, though it had a long learning curve. The software is not as intuitive as others but does the job that is meant to. Pros A lot of options for reporting. Connectivity with third party apps. Customer support follows up to your needs Cons Expensive software. Old look for today's standards. No cloud service at least on the version I had to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jordan H. Manager Hospitality ### "RDP Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 15, 2019 Pros It does everything we need it to, including check ins, outs, and whatever extracurricular activities guests may order Cons spotty support, having to manually recalculate various fees instead of the program doing the math, prices randomly changing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User General Manager Hospitality ### "RDPWIN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 25, 2019 Pros I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports. Cons Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Minh T. Project Assistant Hospitality ### "Overall a good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 25, 2018 Pros The product is customizable and it is very useful for my work. The user interface is friendly for me. Cons However, the customer service is sometimes not very responsive but they will answer eventually. It also has some limitations in functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. Revenue Manager Hospitality ### "Solid Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 24, 2018 I've been using RDP for approx 13 years and it's generally a solid, reliable platform. It's easy to us and offers comprehensive reporting and custom reporting should you require some speific data. Support is always helpful, even if they cannot immediately fix the problem. I've come to know a few of the team and they're really nice folks. I'd recommend RDP. Pros Functionality. Reporting. Reliability. Support Cons Upgrading new features sometimes takes a while. New features come with extra costs, don't automatically get them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User IT Manager Hospitality ### "Customer Service Insists on Using MST Instead of Customer's Timezone" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 23, 2018 Overall, we are glad we switch away from it and now use SMS|Host, even though Springer Miller has awful support. Pros It had been used in place out resort for years and it was catered toward ski resorts, which we are. Cons I didn't like that any calls to technical support or customer service would involve RDP setting a calendar invite using the timezone for RDP instead of a customer's local timezone for meetings and support calls. There were plenty of times that meetings were missed because everyone is expected to remember that Resort Data Processing does things differently and that their meetings aren't scheduled with the customer's timezone in mind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Grace S. COO Hospitality ### "Worked for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2018 They were a good fit for a while. Their support was very responsive. Pros We were an independent hotel for 17 years and we used Rdp for the last 8 years. They are responsive and a good fit for an independent property. Cons We needed a better online presence. They did not merge with Best Western when we decided to become members. We had to switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Darcy L. General Manager Hospitality ### "RDP" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 22, 2018 RDP support and staff has always been extremely responsive. Pros The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load. Cons Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2443/RDPWin/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Yanolja Cloud Solution Property Management System (PMS) vs RDPWin](https://www.capterra.com/compare/2443-135751/RDPWin-vs-eZee-Absolute)