Who Uses This Software?

Guest Tracker Property Management Software services all Lodging Industries including Hotel, Resorts, State Parks & Campgrounds, Universities, Hospitals, Government and Armed Forces Facilities.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TCS Hotel Software
  • www.hotel-software.com
  • Founded 1986
  • United States

About GuestTracker

GuestTracker GT|Cloud Hotel management software helps manage all types of Resorts. Features include Reservations, Online booking engines, POS, QB Accounting, and Shift 4 Credit Card integration Gateway. Integration Add-Ons makes Guest Tracker a complete Property Management System. Hundreds of Reservation and Accounting features make Guest Tracker the most flexible, complete solution in the industry for 15+ years of Quality Software design. Try GT|Cloud Today.


GuestTracker Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

GuestTracker Reviews Recently Reviewed!


they have always been very helpful and correct any issues right away

Jun 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is very user friendly for any age group to use, from younger generation to older...the support from them is very fast and efficient

Cons: it does lack some flexiability in the pos system for the restaurant, like transferring tickets from server to server

Frank and his team has been very responsive and always there to help when asked.

Jun 22, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The system is very user friendly and easy to operate. We love the Unit Chart and the many ways to sort information.

Cons: Lack of being able to do Monthly billings on the 28-29-30 and 31st.
Reports needs to export to Excel

Property Management Software that serves the smaller independents well

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Good support network and a company that is willing to have the developers grow the software for you.

Cons: Software works wonderfully -- really nothing I can say bad about it does what it is supposed to support will work to make it better

Overall: Manages six hotel operations and cloud based no need for servers at each property

Useful

Apr 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: We've used this software on and off. Does it's job, it can be installed on-premise or deployed over a secure Internet connection.

Cons: The only cons I can think of is the overall appearance of the software, it could use a makeover or update.

Guest Tracker

Mar 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: What a GREAT system Guest Tracker is to track your guests from start to finish. People do not realize until you sit behind the desk of a reservationist, just how much work is involved. Having one system that can be utilized for the reservation(s), the security deposit, the payments, the linens, the dockage and other very important items connected to the guests stay is the best.
I cannot speak highly enough for the sales and support team that Guest Tracker has also. They are there when you need them!