--- title: "usecure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about usecure Software - reviews, pricing plans, popular comparisons to other Security Awareness Training products and more." source_url: "https://www.capterra.com/p/244556/usecure/" page_type: "product" language: "en" --- # usecure Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) usecure ## What is usecure? usecure delivers automated security awareness training that helps organisations reduce human cyber risk with less manual admin. Teams can assign courses, automate enrolment, track completion, identify knowledge gaps, and reinforce learning with phishing simulations. Reporting helps admins see user progress, highlight risk areas, and demonstrate improvement over time. For MSPs, usecure supports scalable multi-client awareness delivery with automation, white-labelling, and reporting designed to make security awareness easier to manage across a customer base. ## What is usecure used for? [Security Awareness Training](https://www.capterra.com/security-awareness-training-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 61 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## usecure alternatives Highest Rated [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about usecure Overview ### Which roles and teams benefit most from usecure? usecure is most used by IT managers, heads of IT, technicians, and cybersecurity leaders who need to run security awareness training, phishing simulations, and policy management. Directors, operations leaders, and executives benefit from visibility into compliance progress, while data protection and client-facing teams use it to reduce human risk and support governance. Answer based on 61 reviews Overview ### What company size and industries is usecure built for? usecure is built primarily for small businesses and IT service firms, with 79% of reviewers from small companies and 48% from Information Technology and Services. It also serves MSPs, IT service providers, MSSPs, midsize businesses at 16%, enterprises at 5%, plus Computer & Network Security and Financial Services. Answer based on 61 reviews Features and Usability ### What are the key features of usecure? usecure includes core security awareness features like phishing simulations, self-paced training courses, policy management, and progress tracking. Differentiating capabilities include adaptive learning paths, human risk reporting, breach scans, and Outlook phish alert integration. Reviewers also highlight role-based permissions, Microsoft 365 onboarding, and dashboard-based reporting. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does usecure integrate with? usecure integrates with Microsoft 365, Microsoft Outlook, Microsoft Azure, and Microsoft Entra ID for user sync, email security awareness, and phishing reporting. It also connects to Google Workspace, Autotask PSA, ConnectWise PSA, HaloPSA, and NinjaOne, giving teams 8 third-party platform integrations across identity, email, and PSA workflows. Answer based on 17 reviews Getting Started and Support ### How good is usecure customer support? usecure provides responsive customer support and hands-on account management that many MSPs and IT teams find helpful during setup and rollout. Support often helps with onboarding, training, and sales questions, though some larger organizations still want easier bulk user management, stronger integrations, SSO, and better reporting exports. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on usecure? usecure is quick to set up and easy to roll out for most teams, with live online sessions, webinars, videos, and documentation available. Reviewers say nontechnical end users complete short courses with little trouble, while admins may need more time to tune course frequency, reporting, and language coverage. Answer based on 20 reviews Getting Started and Support ### What customer support options does usecure offer, and how do users rate the experience? usecure offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users generally describe support as very responsive, helpful, and easy to reach, with chat often highlighted for fast answers from real people. Some feedback focuses more on product limitations than on support itself. Answer based on 28 reviews Security ### How does usecure handle data security and access control? usecure uses security awareness training, phishing simulation campaigns, breach scans, policy management, and user-specific automated learning to reduce human security risks. Reviewers also mention cloud-based deployment, seamless integrations, and tools to identify repeat phishing offenders. Some note course frequency can feel burdensome and assigned training can occasionally seem uneven. Answer based on 13 reviews Features and Usability ### Is usecure easy to use? usecure feels easy to use for most administrators and end users, with quick setup, clear navigation, and straightforward security training workflows. MSPs and small business teams often find implementation simple and self-serve, though some new users need time to learn the interface and certain integrations can take extra effort. Answer based on 16 reviews ## Features AI summary Based on 441 Security Awareness Training reviews Capterra data shows that buyers of Security Awareness Training rank the following features as their top priorities: - **Simulated Threat Attacks** (**62%** of reviewers rated this feature as critical) - **Training Management** (**47%**) - **Risk Assessment** (**38%**) usecure supports all three of the features reviewers rate highest: **Simulated Threat Attacks**, **Training Management**, and **Risk Assessment**. Together, these capabilities help businesses test employee readiness, manage ongoing security education, and identify user risk levels, allowing teams to improve awareness and reduce exposure to phishing and other security threats. Simulated Threat Attacks 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. Training Management 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Risk Assessment 4.6 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Learning Management 4.7 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Organize and track educational activities Reporting/Analytics 4.5 (12) 91.67% of 12 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 4.5 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Graphical representation of data usecure 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Management: Store, manage, and track all electronic documents in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Interactive Content: Allow the audience to interact or engage with the content - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - Interactive Reports: Edit and personalize data view as needed - ISO Compliance: Guidelines set by the International Organization for Standardization - Learning Management: Organize and track educational activities - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Library: A repository of all past and existing policies - Policy Management: Create, manage, and track policies and procedures within an organization - Policy Training: Train and educate employees on existing and/or new procedures and policies - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Simulated Threat Attacks: Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.6 (61) 4.6 Based on 61 reviews ## Pricing Value for money 4.9 (56) Value for money 4.9 (56) 4.9 Based on 56 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (57) 4.9 Based on 57 reviews ## User reviews Overall rating 4.7 Based on 61 reviews Filter by rating 5(45) 4(16) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Steven M. system technique Management Consulting ### "Minimize cyber risk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2023 It takes advantage of its time-saving automation, lightning-fast deployment, and easy onboarding of handheld devices Pros Usecure has offered an automated cybersecurity training program that has been easy to implement and can be adapted to the needs of each user. With its cloud-based setup, seamless integrations, and portable onboarding, usecure is a tool to help identify and address security knowledge gaps. Cons Based on the experience received with the daily use of usecure I do not find anything that I dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Judy N. DEBT RECOVERY OFFICER Financial Services ### "Deep and Dark Web Monitoring " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2023 Pros Ease on training all employees and recruits on any emerging or evolving cyber insecurities .Custom stimulation phishing. Cons Nothing to say less, it meets all it was developed for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Robert D. ICT Manager Chemicals ### "Cost effictive and powerful SMB risk awareness platform. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2022 Very positive. The team were easy to work with. Implementation was basically self serve. There are new features added regualrly. Support is responsive and the cost is incredible value. Pros The initial risk survey. It creates a profile for each user and then works on upskilling where they are weak. Its a true set and forget. all i need to do is add the user to the software and assign the inital survey and then i do not need to look at them again ever as the system takes over. Cons it doesnt handle multiple companies well. I have two comanies and theres an admin user workaround thats a little clunky. should be easier to create and manage multiple branding/email templates Reasons for choosing usecure Looking at the feature set and the price against our requirments i just found usecure to be a better fit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cody S. Founder Information Technology and Services ### "Great Cybersecurity Awareness Training Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2022 Pros The cybersecurity training software is simple to use for administrators and users. With one simple cybersecurity training per month our clients can greatly improve their cybersecurity awareness. We can also do optional email phishing campaign tests which is great. Our clients find a lot of value in this product. We see good adoption and get good feedback from our client user base. The software is also very cost effective which makes room for good reseller margins (for MSPs like us). We are really glad we made the decision to use uSecure Cons It would be nice to have integration with our MSP software (Syncro) so that we could automatically add/remove users. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TJ Tim J. Cyber Security & Networks Manager Government Administration ### "uSecure - excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Excellent Pros What I like most about the service is that is straightforward to setup, use and administer while still providing an excellent set of human risk management tools that is continually improving. Cons It would good to have the ability for delegated administrators to provide administration to a subset of users without giving admin access to all. Reasons for choosing usecure Product was recommended by a colleague and since the first experience the product has been great and continually improves. This system is now integral to our cyber security program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL John L. Head of IT Information Technology and Services ### "usecure" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2022 Very positive, a good company to work with and support is extremely responsive. Pros The local content. There are many country or region specific variants of courses to suit local legislation and the phishing library has many country specific templates to choose from which makes for better tests of users. Cons The breach notification functionality is relatively basic, there's nothing wrong with it, it just doesn't have the same breadth of functionality when compared to the training or phishing functions Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2022 Hi John, Great to hear you're enjoying the localisation of the courses and phishing templates - you'll be glad to learn that you'll be getting even more soon. We do have some big improvements lined up for uBreach this year. Keep an eye out on our LinkedIn page and make sure you're signed up to our newsletter :) - Jordan. AE Andrea E. Head of Services Computer & Network Security ### "Great product, excelent value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Pros Ease of deployment and use. It transformed training our users from a tick box exercise into something that benefits both the user and the organisation. Cons Would love access to an expanded range of official training material that covers additional subjects outside of Cyber like H&S. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2022 Hi Andrea, Thank you for your review! We've designed usecure to be as simple to deploy and manage as possible, so it's fantastic to hear you're finding it this way. I will pass on your feedback re: additional training subjects to our content team, too. - Jordan. AN Anonymous User Software Engineer Computer Software ### "Incredible team and partners" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 I love and support the team! Pros Very easy to use. Truly helps evaluate risk across the company. Cons The reports—they can't be downloaded and are not very UI/UX pretty, also can't download the risk report. The auto-enrollment of users in failed simulation to courses. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2022 Thank you for leaving a usecure review! It's great to hear you're finding the platform easy to use and that it's helping you evaluate your company's risk. We do have a number of reporting improvements planned on our road map. Make sure you follow our LinkedIn page and are signed up to our newsletter to stay up-to-date on new releases :) - Jordan XS Xerxes S. Strategic Lead - Communications Health, Wellness and Fitness ### "Great support and Good product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 This is helping us to teach and remind our team about the issue of phishing emails. The software also helps us to spot any serial offenders and provide them with the training they need. Pros Really helpful team to support our decision making and implementation, including training. Cons When selecting from the range of phishing email simulations, there isn't a way to filter out the non-relevant ones e.g. the ones that aren't clearly UK based. Nothing else. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2022 Hi Xerxes, Brilliant to hear the positive feedback on our customer support, we try hard to make implementation as pain-free as possible. I will pass on your feedback to our development team re: filtering non-relevant phishing templates. - Jordan. SM Sean M. Account Manager Information Technology and Services ### "Security Awareness Training" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2022 This is a great, interactive tool with short concise lessons that helps to review what you may already know and remind you of best practice. Whilst you may know much of the material its always good to review. Pros Tailor training to be sent automatically at the frequency you require. We found that once a month is usually the right balance. Cons Whilst the training is interactive and follows a path to strengthen areas that you are weak in sometimes the questions are not clear enough and you answer a question using logic which doesn't always fit the answer in the system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 30, 2022 Hi Sean, Thank you for your review! Fantastic to hear that you're finding the tailored AutoEnrol process useful - we do recommend training once-per-month. I will pass on your feedback to our content team re: clarity of the questions. - Jordan. [View all Reviews](https://www.capterra.com/p/244556/usecure/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.