# usecure Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about usecure Software - reviews, pricing plans, popular comparisons to other Security Awareness Training products and more. Source: https://www.capterra.com/p/244556/usecure --- # usecure Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) usecure ## What is usecure? usecure delivers automated security awareness training that helps organisations reduce human cyber risk with less manual admin. Teams can assign courses, automate enrolment, track completion, identify knowledge gaps, and reinforce learning with phishing simulations. Reporting helps admins see user progress, highlight risk areas, and demonstrate improvement over time. For MSPs, usecure supports scalable multi-client awareness delivery with automation, white-labelling, and reporting designed to make security awareness easier to manage across a customer base. ## What is usecure used for? [Security Awareness Training](https://www.capterra.com/security-awareness-training-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 61 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## usecure alternatives Highest Rated [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about usecure Overview ### Which roles and teams benefit most from usecure? usecure is most used by IT leaders, security managers, and executives who need to strengthen employee security awareness and reduce human risk. IT administrators and technicians rely on it to automate training and phishing simulations, while compliance and operations leaders use it to support policy management, reporting, and organization-wide oversight. Answer based on 61 reviews Overview ### What company size and industries is usecure built for? usecure serves MSPs, IT service providers, MSSPs, SMBs, and enterprises, with strongest adoption among small businesses at 79% and Information Technology and Services at 48%. Reviewer data also shows use in midsize businesses at 16% and enterprises at 5%, especially across Computer & Network Security and Financial Services. Answer based on 61 reviews Features and Usability ### What are the key features of usecure? usecure includes core security awareness training features like self-paced courses, phishing simulations, and policy management, plus differentiators such as adaptive learning paths, breach scans, and Outlook Phish Alert integration. Reviewers also highlight role-based access, multilingual content, and reporting dashboards for tracking user risk and course completion. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does usecure integrate with? usecure integrates with Microsoft 365, Microsoft Outlook, Microsoft Azure, and Microsoft Entra ID. Reviewer feedback highlights Outlook phishing reporting and spam add-ins, Microsoft 365 user import and rule configuration, Azure AD connectivity, and Entra ID user synchronization for managing accounts and security awareness workflows. Answer based on 17 reviews Getting Started and Support ### How good is usecure customer support? usecure provides responsive customer support and account management that helps teams get started quickly and solve issues fast. MSPs and resellers often value the onboarding help, product guidance, and willingness to act on feedback, though some administrators still want smoother user grouping, stronger exports, and more self-service options. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on usecure? usecure is generally quick to onboard, with live online sessions, webinars, videos, and documentation supporting setup and training. Reviewers say nontechnical employees complete short courses easily, while admins need more time to configure groups, course schedules, and phishing campaigns. Support is frequently described as fast and helpful during implementation. Answer based on 20 reviews Getting Started and Support ### What customer support options does usecure offer, and how do users rate the experience? usecure offers FAQ/forum resources, a knowledge base, 24/7 live support, and chat. Users generally describe support as very responsive, helpful, and easy to reach, with chat often getting fast replies from real people. Reviewers also mention clear documentation and strong onboarding, though some product issues still require manual workarounds. Answer based on 28 reviews Security ### How does usecure handle data security and access control? usecure uses security awareness training, phishing simulation tests, breach scans, and policy management to strengthen employee behavior and identify security knowledge gaps. Its cloud-based setup, integrations, and adaptable automated training help target repeat phishing offenders. Some users note course frequency can feel burdensome and assigned training levels can sometimes seem unclear. Answer based on 13 reviews Features and Usability ### Is usecure easy to use? usecure feels easy to learn and manage for most administrators, especially during setup, training rollouts, and reporting. Small business teams, MSPs, and security managers often find the interface clear and the courses simple for end users, though some first-time users need time to navigate the dashboard and certain integrations. Answer based on 16 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Visualization 4.5 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Graphical representation of data Risk Assessment 4.6 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Alerts/Notifications 4.4 (18) 38.89% of 18 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Policy Management 4.7 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization Third-Party Integrations 4.3 (15) 46.67% of 15 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Risk Analysis 4.0 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Analyze potential risks across the organization usecure 55 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and analyse user behavior within a system or network Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized repository to store content and assets Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Automated or logic-based workflows that assist in the creation of electronic documents Store, manage, and track all electronic documents in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Allow the audience to interact or engage with the content Students are encouraged to interact with technology-enabled study materials during the course of learning Edit and personalize data view as needed Guidelines set by the International Organization for Standardization Organize and track educational activities Observe and track the demand, usage, progress or quality of a system, product, or user Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) A repository of all past and existing policies Create, manage, and track policies and procedures within an organization Train and educate employees on existing and/or new procedures and policies Reporting on how each user, task or process has advanced since its initiation Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Regulations on a company's internal process when dealing with financial reporting Systematic evaluation of the security of a company's overall security system and situation Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Controlled, realistic exercises that mimic real cyber threats to test an organization/user's security measures and preparedness. Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Track employee/learner's progression through training programs Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.6 (61) 4.6 Based on 61 reviews ## Pricing Value for money 4.9 (56) Value for money 4.9 (56) 4.9 Based on 56 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (57) 4.9 Based on 57 reviews ## User reviews Overall rating 4.7 Based on 61 reviews Filter by rating 5(45) 4(16) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Steven M. system technique Management Consulting ### "Minimize cyber risk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2023 It takes advantage of its time-saving automation, lightning-fast deployment, and easy onboarding of handheld devices Pros Usecure has offered an automated cybersecurity training program that has been easy to implement and can be adapted to the needs of each user. With its cloud-based setup, seamless integrations, and portable onboarding, usecure is a tool to help identify and address security knowledge gaps. Cons Based on the experience received with the daily use of usecure I do not find anything that I dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Judy N. DEBT RECOVERY OFFICER Financial Services ### "Deep and Dark Web Monitoring " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2023 Pros Ease on training all employees and recruits on any emerging or evolving cyber insecurities .Custom stimulation phishing. Cons Nothing to say less, it meets all it was developed for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Robert D. ICT Manager Chemicals ### "Cost effictive and powerful SMB risk awareness platform. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2022 Very positive. The team were easy to work with. Implementation was basically self serve. There are new features added regualrly. Support is responsive and the cost is incredible value. Pros The initial risk survey. It creates a profile for each user and then works on upskilling where they are weak. Its a true set and forget. all i need to do is add the user to the software and assign the inital survey and then i do not need to look at them again ever as the system takes over. Cons it doesnt handle multiple companies well. I have two comanies and theres an admin user workaround thats a little clunky. should be easier to create and manage multiple branding/email templates Reasons for choosing usecure Looking at the feature set and the price against our requirments i just found usecure to be a better fit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cody S. Founder Information Technology and Services ### "Great Cybersecurity Awareness Training Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2022 Pros The cybersecurity training software is simple to use for administrators and users. With one simple cybersecurity training per month our clients can greatly improve their cybersecurity awareness. We can also do optional email phishing campaign tests which is great. Our clients find a lot of value in this product. We see good adoption and get good feedback from our client user base. The software is also very cost effective which makes room for good reseller margins (for MSPs like us). We are really glad we made the decision to use uSecure Cons It would be nice to have integration with our MSP software (Syncro) so that we could automatically add/remove users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Tim J. Cyber Security & Networks Manager Government Administration ### "uSecure - excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Excellent Pros What I like most about the service is that is straightforward to setup, use and administer while still providing an excellent set of human risk management tools that is continually improving. Cons It would good to have the ability for delegated administrators to provide administration to a subset of users without giving admin access to all. Reasons for choosing usecure Product was recommended by a colleague and since the first experience the product has been great and continually improves. This system is now integral to our cyber security program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. Head of IT Information Technology and Services ### "usecure" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2022 Very positive, a good company to work with and support is extremely responsive. Pros The local content. There are many country or region specific variants of courses to suit local legislation and the phishing library has many country specific templates to choose from which makes for better tests of users. Cons The breach notification functionality is relatively basic, there's nothing wrong with it, it just doesn't have the same breadth of functionality when compared to the training or phishing functions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2022 Hi John, Great to hear you're enjoying the localisation of the courses and phishing templates - you'll be glad to learn that you'll be getting even more soon. We do have some big improvements lined up for uBreach this year. Keep an eye out on our LinkedIn page and make sure you're signed up to our newsletter :) - Jordan. AE Andrea E. Head of Services Computer & Network Security ### "Great product, excelent value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Pros Ease of deployment and use. It transformed training our users from a tick box exercise into something that benefits both the user and the organisation. Cons Would love access to an expanded range of official training material that covers additional subjects outside of Cyber like H&S. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2022 Hi Andrea, Thank you for your review! We've designed usecure to be as simple to deploy and manage as possible, so it's fantastic to hear you're finding it this way. I will pass on your feedback re: additional training subjects to our content team, too. - Jordan. AN Anonymous User Software Engineer Computer Software ### "Incredible team and partners" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 I love and support the team! Pros Very easy to use. Truly helps evaluate risk across the company. Cons The reports—they can't be downloaded and are not very UI/UX pretty, also can't download the risk report. The auto-enrollment of users in failed simulation to courses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2022 Thank you for leaving a usecure review! It's great to hear you're finding the platform easy to use and that it's helping you evaluate your company's risk. We do have a number of reporting improvements planned on our road map. Make sure you follow our LinkedIn page and are signed up to our newsletter to stay up-to-date on new releases :) - Jordan XS Xerxes S. Strategic Lead - Communications Health, Wellness and Fitness ### "Great support and Good product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 This is helping us to teach and remind our team about the issue of phishing emails. The software also helps us to spot any serial offenders and provide them with the training they need. Pros Really helpful team to support our decision making and implementation, including training. Cons When selecting from the range of phishing email simulations, there isn't a way to filter out the non-relevant ones e.g. the ones that aren't clearly UK based. Nothing else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2022 Hi Xerxes, Brilliant to hear the positive feedback on our customer support, we try hard to make implementation as pain-free as possible. I will pass on your feedback to our development team re: filtering non-relevant phishing templates. - Jordan. SM Sean M. Account Manager Information Technology and Services ### "Security Awareness Training" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2022 This is a great, interactive tool with short concise lessons that helps to review what you may already know and remind you of best practice. Whilst you may know much of the material its always good to review. Pros Tailor training to be sent automatically at the frequency you require. We found that once a month is usually the right balance. Cons Whilst the training is interactive and follows a path to strengthen areas that you are weak in sometimes the questions are not clear enough and you answer a question using logic which doesn't always fit the answer in the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2022 Hi Sean, Thank you for your review! Fantastic to hear that you're finding the tailored AutoEnrol process useful - we do recommend training once-per-month. I will pass on your feedback to our content team re: clarity of the questions. - Jordan. [View all Reviews](https://www.capterra.com/p/244556/usecure/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.