---
title: "BookyWay Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BookyWay Software - reviews, pricing plans, popular comparisons to other Fitness products and more."
source_url: "https://www.capterra.com/p/244796/gymtrainer/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 BookyWay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BookyWay

## What is BookyWay?

BookyWay is a simple and powerful booking and management platform for businesses that organize classes, courses, appointments and activities. Used by thousands of professionals, it helps fitness centers, gyms, Pilates and yoga studios, personal trainers, dance and martial arts schools, swimming schools, sports clubs and wellness businesses manage their daily activities. Administrators can manage schedules, bookings, waiting lists, attendance, instructors, memberships, credit packages, online payments, communications, reports and attendance analysis, while customers manage their bookings directly from the BookyWay app. BookyWay is designed around one idea: management software should make running a business easier, not more complicated. Pricing is based on the number of users. Organizations with up to 25 users can use BookyWay for free, while paid plans start from €14/month with annual billing. A 30-day free trial is available with no credit card required.

## What is BookyWay used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Fitness](https://www.capterra.com/fitness-software/)[Personal Trainer](https://www.capterra.com/personal-trainer-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 323 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Appointment Scheduling / 2026
-   Barbershop / 2026
-   Business Management / 2026
-   Club Management / 2026
-   Dance Studio / 2026
-   Event Booking / 2026
-   Fitness / 2026
-   Gymnastics / 2026
-   Martial Arts / 2026
-   Massage Therapy / 2026
-   Medical Spa / 2026
-   Membership Management / 2026
-   Personal Trainer / 2026
-   Pilates Studio / 2026
-   Reservations / 2026
-   Scheduling / 2026
-   Spa / 2026
-   Swim School / 2026
-   Yoga Studio / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Appointment Scheduling / 2026
-   Barbershop / 2026
-   Business Management / 2026
-   Club Management / 2026
-   Dance Studio / 2026
-   Event Booking / 2026
-   Fitness / 2026
-   Gymnastics / 2026
-   Martial Arts / 2026
-   Massage Therapy / 2026
-   Medical Spa / 2026
-   Membership Management / 2026
-   Personal Trainer / 2026
-   Pilates Studio / 2026
-   Reservations / 2026
-   Scheduling / 2026
-   Spa / 2026
-   Swim School / 2026
-   Yoga Studio / 2026

Do you work for BookyWay?[Manage this product listing](https://www.g2.com/products/bookyway/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BookyWay

4.7 (323)

VS.

[4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

Contact vendor

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (323)

Ease Of Use

4.8 (1,173)

Value For Money

4.8 (293)

Value For Money

4.6 (1,068)

Customer Service

4.8 (279)

Customer Service

4.7 (1,032)

## BookyWay alternatives

[4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/244796/gymtrainer/alternatives/)

## FAQs about BookyWay

Overview

### What problems does BookyWay solve?

BookyWay solves the manual coordination of class, lesson, appointment, and space bookings by giving customers self-service scheduling, cancellations, capacity limits, waitlists, and reminders. It helps gyms, sports clubs, yoga studios, training providers, and instructors track attendance, manage credits and memberships, communicate schedule changes, and share links for live or recorded online lessons.

Answer based on 170 reviews

Overview

### Which roles and teams benefit most from BookyWay?

BookyWay benefits personal trainers, fitness instructors, coaches, and yoga teachers who manage class schedules, client bookings, attendance, and session availability. Gym and studio owners, entrepreneurs, and retail operators use it to oversee bookings and staff activity, while secretaries and administrative teams handle reservations and communicate schedule changes.

Answer based on 323 reviews

Overview

### What company size and industries is BookyWay built for?

BookyWay is built primarily for small fitness and sports businesses, with 96% of reviewers from small companies and Sports representing 43%. It is intended for gyms, fitness centers, Pilates and yoga studios, trainers, dance and martial arts schools, swimming schools, sports clubs, wellness businesses, and other booking-based operations. Health, Wellness and Fitness accounts for 31% of reviewers.

Answer based on 323 reviews

Features and Usability

### What are the key features of BookyWay?

BookyWay includes core HR management, mobile app access, and rescheduling, alongside online booking for classes and activities. Its most-discussed features support attendance tracking, membership and registration management, confirmations and reminders, and communication management. Calendar management provides visibility into scheduled activities, while payment processing supports customer payments.

Answer based on 61 reviews

Pricing

### How does BookyWay handle credits and payments?

BookyWay manages client credits and online payments effectively, especially for prepaid class bookings. Studios and independent instructors appreciate automatic credit deductions, payment tracking, and a pricing model tied to client registrations. However, some users want monthly subscription purchases, named package options, more payment methods, clearer refund handling, and lower payment processing costs.

Answer based on 41 reviews

Integrations

### Which third-party tools and platforms does BookyWay integrate with?

BookyWay integrates with Microsoft Excel. The catalog and reviewer references point to Excel export and attendance data handling, including monthly downloads, personal data, subscription statistics, and attendance records in Excel files for reporting and administration.

Answer based on 14 reviews

Getting Started and Support

### How easy is it to onboard and train a team on BookyWay?

BookyWay is straightforward to onboard for administrators, members, and nontechnical mobile users, who reviewers describe as having few or no usability issues. Live online training, documentation, and videos are available, though some staff may need extra time to create and customize training programs, where reviewers identify workflow limitations.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does BookyWay offer, and how do users rate the experience?

BookyWay offers email/help desk support and 24/7 live representative assistance. Users generally describe the support team as responsive, courteous, and effective at resolving questions and technical issues, with staff receptive to feature suggestions. A small number of users report that responses can occasionally take longer than expected.

Answer based on 92 reviews

Features and Usability

### How well does BookyWay manage lessons and courses?

BookyWay makes class scheduling and course booking easy with capacity limits, waitlists, reminders, and online lesson links. Fitness studios, instructors, and training centers value the clear attendee view and self-service booking. Some administrators want easier recurring fixed-course plans, course duplication, single-lesson enrollment within courses, and better mobile portal controls.

Answer based on 70 reviews

## Who uses BookyWay?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,719 Fitness reviews

Capterra data shows that buyers of fitness software rank the following features as their top priorities:

-   **Client Management** (**56%** of reviewers rated this feature as critical)
-   **Online Booking** (**60%**)
-   **Electronic Payments** (**54%**)

BookyWay supports all three of the features reviewers value most: **Client Management**, **Online Booking**, and **Electronic Payments**. Combined, these capabilities help businesses manage member relationships, let clients reserve classes with ease, and process payments in one place, allowing teams to save time, stay organized, and keep daily operations running efficiently.

Online Booking

4.9 (154)

71.43% of 154 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Electronic Payments

4.3 (25)

40.00% of 25 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Membership Management

4.7 (53)

60.38% of 53 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Class Management

4.5 (54)

59.26% of 54 reviewers that rated this feature as important or highly important

Create and schedule group classes, recurring appointments, and private sessions, etc.

Payment Processing

4.2 (69)

42.03% of 69 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Mobile Access

4.7 (102)

67.65% of 102 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

BookyWay 76 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Profiles: Record client information and feedback
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Import/Export: Import and export data to and from software applications
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Fitness Plan: Create custom workout plans for your clients based on their specific goals
- For Dance Studios: Designed for dance studios
- For Martial Arts: For martial arts classes and studios
- For Medical Spas: Designed for medical spas
- For Yoga/Pilates Studios: Designed for yoga and pilates studios
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Payment Processing: Accept, record, and reconcile financial transactions
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Updates: Receive system updates as soon as any changes are made
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rescheduling: Manage the rescheduling of appointments
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Integration: Seamlessly integrates with 3rd party websites

---

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We can help you find the software with the features you need.

Features

4.5 (323)

4.5

Based on 323 reviews

## Pricing

Value for money

4.8 (293)

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## Support, customer service and training options

Customer Service

4.8 (279)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (279)

4.8

Based on 279 reviews

## User reviews

Overall rating

4.7

Based on 323 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(233)

4(85)

3(5)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

personal trainer

Used the software for: Less than 1 year

### "L'app di prenotazione per il mondo del fitness migliore in assoluto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2026

Avevo necessità di migliorare il sistema di prenotazioni per il servizio di personal training che offro. Dopo una ricerca approfondita ho deciso di provare BookyWay, e devo dire che non potevo rimanere più soddisfatto della scelta fatta.

Pros

Facilità di utilizzo, impostazioni facili e intuitive, sistema veramente ben progettato, servizio clienti gentilissimo e disponibilissimo a risolvere qualsiasi dubbio o problematica.

Cons

Non riuscirei a definire qualcosa che non mi sia piaciutoi di questa app. É molto ben progettata.\_\_\_

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Presidente Associazione

Used the software for: I used a free trial

### "Servizio Assostenza Top!🌸"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2026

\[nascosto contenuto sensibile\] ha risposto immediatamente alla mail inviata nel fine settimana attraverso una telefonata whatsapp; in pochissimi minuti ha risolto il mio problema con una gentilezza squisita e grande competenza e professionalità; mi ha spiegato molto bene ogni cosa e si è reso disponibile ad aiutarmi nel caso riscontrassi nuove difficoltà .. che dire? In un mondo troppo social incontrare anche se solo telefonicamente una voce vera accogliente che riesce a donare tempo e attenzioni di qualità e’qualvoda che mi fa ancora sperare ci sia del buono in questo Mondo .. grazie \[nascosto contenuto sensibile\] oltre a risolvermi un problema hai reso megliore la mia giornata 🌸🌸🌸Maggie

Pros

Sto utilizzando questa piattaforma solo da Luglio ma mi pare semplice funzionale e ben strutturata.. vedremo con Settembre come va

Cons

Non ho nulla da dichiarare; per ora tutto procede benone sono molto soddisfatta sia dell utilizzo piattaforma che del servizio clienti

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Coach e personal trainer

Used the software for: 1-3 years

### "Da 1 anno e mezzo con BookyWay: e ci rimango "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 2, 2026

Dopo 1 anno e mezzo non ho mai avuto nessun problema. Qualche giorno fa ho avuto bisogno per la prima volta del supporto tecnico per un cambio massivo di 2 opzioni che se mi ci mettevo da sola a cambiare avrei impiegato molte ore. A parte qualche email iniziale non tropoo a mio avviso professionale, le restanti comunicazioni e la risoluzione del problema è stato egregiamente eseguito.

Pros

Facile, economici, in crescita e in miglioramento alcune funzioni che lo rendono uno strumento per il mio business indispensabile

Cons

Per le attività si potrebbe aggiungere una possibilità di cambio massivo o parzialmente massivo, poiché o di cambia singolarmente l'evento creato o si chiede al supporto.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pilates Business Owner

Used the software for: 1-3 years

### "Easy to use Booking System for customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2022

Very good customer service. I have e-mailed on many occasions and got all problems solved

Pros

Its so simple and easy to use. Gives my clients flexibility to book onto classes and unsubscribe if they change their mind.

Cons

I would love to be able to have all my members birthday's on the system so that I can easily see who has Birthday's each month. I would like to send a group e-mail to all the clients on the system at once, it currently doesn't allow you to send to everyone. I would also like to use my own pictures, it would be far more personal having group pictures of the clients who come to the class.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

fitness trainer

Used the software for: 1-3 years

### "the best suporter for my gym"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2021

the best its only support us when the pandemie start and we have to make appointment

Pros

everithing ,easy to use ,and cheap and exelante .Thank you BookyWay for helping us

Cons

everithing easy to use ,its comforable to use ,you dont need time to make the appointment .THE CLIENT USE VERY FAST AND EASY TO USE

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Investigator

Used the software for: Less than 1 year

### "Bookyway"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 30, 2023

Pros

I wasn't expecting the class creator but I loved it. I planned and recorded different lessons on using the equipment we sell and the techniques we teach. They really caught on. It's affordable and it's really easy to reach out to Bookyway for help.Web based but you can use on anything.

Cons

It just wasn't for me. I like the standard booking features and this doesn't have all of them plus it isn't easy to integrate with my payment processing and point of sale software. It might be great for someone else but just not me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alban T.

Ingénieur

Used the software for: 1-3 years

### "Good Learning and communication software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 25, 2023

Excellent,it allows me to organize online meeting between collaborators, customers and sellers.

Pros

I like this appls because it allows me through its mobile version to attend online class ,or to record them. Very easy to use and accessible to all at a very good price.

Cons

A little limited. This program can also affect others sectors a part form sport and culture. Can be better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Fitness professional

Used the software for: Less than 1 year

### "Amazing booking software"

5.0

February 21, 2023

Pros

It was really easy to implement and set up. It saves me hours every week, as my clients can book and cancel their bookings without having to get in touch with me. It is very easy to use, we (all my clients and myself) love it!

Cons

There is no such, I love everything about this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Personal trainer

Used the software for: 1-3 years

### "The ultimate business saver "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2022

After looking through a few apps BookyWay was the only one which covered all my needs. It has all the features I need and it is easy to set up and be used by my clients. I also want to express my thanks to the excellent staff members who replied to all of our requests quickly and in detail.

Pros

The creation of the calendar has been a real help for me and the addition of their workouts on the software as well.

Cons

Not having the option to cancel an appointment on a course without having the rest of the weeks also canceled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "User-friendly and Reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2021

I am pleasantly surprised. Wanted to start with the product because of the low price and then decided to keep it because it works very well.

Pros

No fixed costs a month, good reports, easy to use,

Cons

maybe more options for Credits/Limits would be nice

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/244796/gymtrainer/reviews/)

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