# Kibo Order Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kibo Order Management System Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/245051/Kibo-Order-Management-System --- # Kibo Order Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kibo Order Management System ## What is Kibo Order Management System? Kibo is the world's leading multi-tenant SaaS platform for distributed order management, enabling retailers and branded manufacturers to make better inventory decisions at scale. Kibo order management system is architected for flexibility, so you can adapt to evolving business needs, market demands, and global disruptions. Increase sales by optimizing inventory and delivering faster. Kibo order management software is developer-friendly and provides built-in CDN support. ## What is Kibo Order Management System used for? [Order Management](https://www.capterra.com/order-management-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kibo Order Management System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kibocommerce.com/&name=Kibo Order Management System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kibo Order Management System 3.8 (5) VS. [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.0 (1,082) Value For Money 3.4 (5) Value For Money 3.9 (844) Customer Service 2.5 (4) Customer Service 3.8 (1,012) ## Kibo Order Management System alternatives [4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/) Starting price Contact vendor for pricing [4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Highest Rated [4.6 (953)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month [4.6 (240)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/245051/Kibo-Order-Management-System/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Backorder Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage customer orders that cannot be filled immediately due to out-of-stock items Order Tracking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Recurring Orders 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Managing orders that a customer purchases repeatedly and regularly Inventory Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Fulfillment 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Special Order Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage special order requested by a customer Kibo Order Management System 16 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage customer orders that cannot be filled immediately due to out-of-stock items Track and manage inventory levels to maintain proper supply Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage the process of receiving, preparing, and delivering orders for goods/products Send / receive, process, and execute orders Set up routing rules that connect sales channels with warehouses to minimize order processing time Track orders throughout the fulfillment process Receive data and information in real time Managing orders that a customer purchases repeatedly and regularly View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and track orders being shipped to customers Manage special order requested by a customer Get Advice We can help you find the software with the features you need. Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 3.4 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.4 (5) 3.4 Based on 5 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ Kount](https://www.capterra.com/p/226974/Kount/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (4) 2.5 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(1) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MP Maria P. Team leader Consumer Goods ### "Kibo review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 September 10, 2024 overall good experience, easy to get used to and easy to navigate, may be improved in terms of data structure Pros The system is responsive and easy to operate with, has hyperlinks to different sections which helps when a task must be performed faster Cons whenever it crashed it took too long to be fixed by IT support, there are some hidden sections which makes the system a bit confusing at first glance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kremena T. Executive Assistant Executive Office ### "Easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 10, 2024 Pros Easy to use. The layout looks somewhat complicated but it is not. Cons Comparing to other products this one is like a dinosaur. Switched from [Shift](https://www.capterra.com/p/169851/Shift/) Much better for the price and very simplified. I did not have to scroll the screen 100 times to find the required info. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User E-commerce Fraud and Payments Management Internet ### "EXCELLENT E-COMMERCE PLATFORM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 22, 2019 Kibo has helped us to support multichannel solutions for our customers Pros We use Kibo to be able to manage orders that are shipped from different locations. We have tried other solutions in the past but they did not work for us. Kibo allows you to see your orders and allocate them according to the conditions you set up and allocate them so you won't miss orders if inventory is available. After the platform is set up, it is very easy to start using it and users do not need long trainings to start working on it. We were ok after just a few hours of trainings. The dashboard is plain but has all the information you need and it is very easy to find the orders that need assistance or intervention. Cons I have not found big cons so far. They should definitely improve the reports as they could be more customizable. The dashboard could also be improved to be less plain and maybe include some other information regarding the current statuses of your orders Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Justin M. Associate Director of IT, eCommerce Retail ### "Almost there..." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 19, 2019 Pros The fulfiller interface used by our sales associates is very intuitive and was quickly adopted by the field. Cons The reporting capabilities are very manual. It is not easy to pull together stats on any given metric. The report dashboard is not useful and to get to the data through the APIs is a mini project in of itself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Alessandra D. Fraud Prevention Coordinator Luxury Goods & Jewelry ### "Kudos for Kibo!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2019 A fast and clear way to comunicate with warehouse/store and update order data! Pros Kibo can help ecommerce business manage their orders as well as coordinate data between employees and warehouse. Provides relevant information all at once, which helps me a lot! Cons refreshing the page is very slow and sometimes kibo webpage just crashes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)