# SmarterSoft Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SmarterSoft Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/245763/SmarterSoft --- # SmarterSoft Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SmarterSoft ## What is SmarterSoft? SmarterSoft delivers highly agile Case & Client Data Management for Nonprofits (NFPs) and Government. Your cloud system will be tailored to fit your needs today, with flexibility to adapt to tomorrow. - Single view of each client’s journey - Improved data quality & evidence collection - Central visibility & control over your operations - Intuitive design - Powerful DIY tools for reporting, data & workflow management - Highly secure with granular access control - Multi-device ## What is SmarterSoft used for? [Human Services](https://www.capterra.com/human-services-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$700 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmarterSoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartersoft.com.au&name=SmarterSoft) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmarterSoft 0.0 VS. [4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price A$700 Usage Based, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (1,047) Value For Money 0.0 (0) Value For Money 4.3 (717) Customer Service 0.0 (0) Customer Service 4.4 (979) ## SmarterSoft alternatives [4.4 (45)](https://www.capterra.com/p/223060/PlanStreet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (1,061)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about SmarterSoft Overview ### What company size and specific industries is SmarterSoft built for? SmarterSoft is designed for human and social services organizations, nonprofits, and government agencies of varying sizes, including small teams, mid-market organizations, and larger public sector operations. It fits groups that manage community programs, service delivery, or mission-driven administrative work in these sectors. Features and Usability ### What are the key features of SmarterSoft? SmarterSoft offers access controls and role-based permissions, plus customizable forms, fields, and reports for administrative work. Core features include case management, client and contact management, intake and referral tracking, task and scheduling tools, document storage, dashboards, alerts and reminders, reporting and analytics, and third-party integrations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does SmarterSoft offer? SmarterSoft provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does SmarterSoft offer? SmarterSoft provides Email/Help Desk and Phone Support for customer assistance. Support is available through these channels for users who need help with setup, account questions, or troubleshooting. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Escalation System alerts about the need to escalate an issue or request Assessment Management Creation, administration, and evaluation of assessments or tests Attendance Management Manage attendance for classes, shifts, meetings, or events Calendar Management Track and manage schedules and meetings via an integrated calendar SmarterSoft 37 features Define levels of authorization for access to specific files or systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Creation and customization of dashboards Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time Activities related to the initial admission of a charge into the organization's care Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Manage volunteer information and direct volunteer resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Basic A$700.00 Usage Based,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.