--- title: "Afosto Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Afosto Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/245799/Afosto/" page_type: "product" language: "en" --- # Afosto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Afosto ## What is Afosto? Afosto is an all-in-one solution for webshop and cash register, both online and offline. It is available for Dutch companies only. ## What is Afosto used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49.99 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Afosto?[Manage this product listing](https://www.g2.com/products/hoducc-omnichannel-contact-center-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Afosto 4.8 (4) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price €49.99 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.0 (2,029) Value For Money 5.0 (4) Value For Money 3.9 (1,618) Customer Service 4.8 (4) Customer Service 3.8 (1,721) ## Afosto alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) Highest Rated [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) [4.3 (739)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133038/Cin7-Core/) ## FAQs about Afosto Overview ### What company size and specific industries is Afosto built for? Afosto is designed for small to large retail businesses that operate online, offline, or in both channels, and it also fits organizations selling to either B2B or B2C customers. Its target audience includes retailers and other commercial sellers that need support across these sales models. Features and Usability ### What are the key features of Afosto? Afosto offers eCommerce management, catalog management, shopping cart functions, order management, and inventory tracking. It also includes POS, billing and invoicing, payment processing, multi-channel and multi-store management, shipping labels, CRM, reporting and analytics, and third-party integrations for sales and operations. Integrations ### Which third-party tools and platforms does Afosto integrate with? Afosto integrates with 10 third-party tools, including Adyen, Channable, Elastic Stack, Freshdesk, Google Ads, Google Analytics 360, Google Data Studio, Google Search Console, Instagram, Meta for Business, Sendcloud, Slack, and Trustpilot. These integrations cover payments, analytics, marketing, support, and shipping. Getting Started and Support ### What training and onboarding options does Afosto offer? Afosto provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer group learning sessions, documentation gives written reference material, and videos provide self-paced instruction for reviewing features and setup steps. Getting Started and Support ### What customer support options does Afosto offer? Afosto provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. No reviewer feedback on support experience is available, so user satisfaction, response speed, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 8,724 Contact Center reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Afosto supports all three features that reviewers rate most important: **Website Management**, **Data Security**, and **Order Management**. This coverage gives businesses one system for managing online storefront content, protecting customer and transaction data, and handling orders from purchase through fulfillment, helping businesses run day-to-day commerce operations more efficiently and with greater confidence. Order Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Website Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Catalog Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Afosto 72 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For B2B: Serves B2B organizations - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Online Store: Website through which businesses can sell goods or services over the internet - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Register: Register received orders in the system - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic €49.99 Usage Based,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EK Esther K. Eigenaresse Retail ### "Fijn softwaresysteem met veel opties! Makkelijk te gebruiken voor je webshop. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2021 Ik ben overgestapt van Shopify naar Afosto met mijn webshop Dry FLWRS. Meer mogelijkheden en erg gebruiksvriendelijk systeem. Ook word je goed geholpen bij Afosto als je ergens tegenaan loopt. Ik ben super tevreden met het systeem. Ik zal het iedereen aanraden die een webshop/ winkel heeft. Pros Fijn systeem om mee te werken als je veel producten moet toevoegen/wijzigen. Bestellingen afhandelen gaat erg snel. Afosto heeft een makkelijk B2B systeem. Cons Wat ik fijn vond aan Shopify is dat je je design van je webshop makkelijk en snel kan veranderen en bij Afosto moet een frontend developer dit voor je doen en dat kost tijd en geld. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Met shopify ben je vrij beperkt met verschillende dingen waar ik tegenaan liep, vandaar de overstap naar Afosto. ( Design, SEO, Breadcrumbs, Verzending ) Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PB PJC B. IT & Marketing Director Retail ### "Helped us take steps forward" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 3, 2021 We are satisfied. There is cooperation and consultation. Pros The challenge lay in the fact that Afosto had to replace our existing (self-built) functionalities. There was a lot of customization involved, which is not easily found in standard solutions. Although the migration was a time-consuming process, we are very satisfied and the current solution offers a wealth of possibilities. Cons Perhaps the learning curve and that we didn't have all the functionality immediately available to us. Incidentally, many of the problems we experienced in the beginning we had caused ourselves. Looking back, we should have addressed more issues immediately, with this we could have avoided a kind of 2nd migration. Reasons for choosing Afosto They were recommended to us by a party we have been working with for years. We were reluctant to do a migration because of the effort involved, limitations on the current business and budget. Afosto had a clear opinion about this and were not only willing to think along but also to work with us. That's what won us over. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SK Sander K. Founder Apparel & Fashion ### "Mooie software voor een volgende stap na onze ervaring op Wordpress i.c.m. Woocommerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2021 Met Afosto hebben we een volgende stap gezet in het verkopen van onze producten. We kunnen via het systeem onze producten aanbieden aan zowel B2B als B2C klanten via hetzelfde systeem. De orderafhandeling gaat sneller en we besparen op marketing kosten door betere SEO scores. Pros \- Productbeheer - Mogelijkheden m.b.t. design - Voorraadbeheer - Bulkacties op producten - B2B mogelijkheden Cons Het CMS is in het begin wat ingewikkelder dan Wordpress maar wel een stuk stabieler. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [WordPress](https://www.capterra.com/p/131687/WordPress/) Bij Wordpress liepen we tegen problemen aan door het groeiende aantal orders en de stabiliteit van onze site. Omdat we zelf geen programmeerkennis hebben huurden we extern developers in om bepaalde problemen te verhelpen. Hier liepen we tegen problemen aan door miscommunicaties en onbegrip. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing Afosto Afosto had Nederlandse developers en service, omdat we naast hun zaten in ons vorige kantoor hadden we de kortste lijntjes en beste service waardoor we snel het nieuwe platform en zijn voordelen leerden kennen. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EB Edwin B. Owner Internet ### "Uitstekend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2021 Pros Makkelijk te integreren. Werkt soepel en vlot. Cons Niks te klagen , ga zo door! Niks te klagen , ga zo door! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.