# monday CRM Pricing: A Comprehensive Guide | Capterra > Check out the monday CRM pricing guide to understand the cost of different pricing plans, features, and insights on how to choose the right plan. Source: https://www.capterra.com/p/245800/Monday-CRM/pricing --- monday CRM Pricing Guide 2025 Last updated on June 18, 2025 Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Writer Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Editor Pricing for monday CRM [4.7 (459)](#reviews) User rating:[ 4.7 ](#reviews) Based on (459) reviews ## Overview of monday CRM pricing [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) is a customer relationship management (CRM) platform with a 14-day free plan and four pricing tiers, starting at $12 per seat, per month. To help you make the best choice, we leveraged our extensive reviews and buyer interactions database to compare monday CRM pricing plans. Here’s what you need to know: Basic $12.00 Per User,Per Month * * * It Includes - Customizable pipelines - Unlimited contacts - Unlimited boards - Templates - iOS & Android app - Create a dashboard based on 1 board Standard $17.00 Per User,Per Month * * * It Includes - Advanced account, contact, & deal management - 2-way email integration with Gmail and Outlook - Activity management - Quotes & invoices - Merge duplicate data - Custom CRM automations (250 actions per month) Pro $28.00 Per User,Per Month * * * It Includes - Sales forecasting - Email tracking & automations - Google Calendar sync - Sales analytics - Customizable email signatures - Custom CRM automations (25,000 actions per month) Enterprise Contact vendor * * * It Includes - Lead Scoring - Mandatory Fields - Team Goals - Advanced Analytics (Up to 50 Dashboards) - Account Management - Documents For Sales The latest information on pricing is available on monday.com’s website. * * * ## monday CRM pricing at a glance - **monday CRM has four pricing tiers:** Basic, Standard, Pro, and Enterprise. While the Basic plan costs $12 per seat, per month (billed annually) and $15 (billed monthly), the Standard plan costs $17 per seat, per month (billed annually) and $20 when billed monthly. - **For more advanced features,** the Pro plan is available at $28 per seat monthly (billed annually) or $33 billed monthly. Pricing for the Enterprise plan is available on request. Based on verified reviews on Capterra from the last two years, **monday CRM has an above-average value for money rating of 4.5/5.** Although the overall quality and ease of use often justify the price for users, small businesses find the cost challenging for their budgets and desire a better pricing structure or more features in the basic plans. * * * ## Feature differentiation between monday CRM pricing plans Here's a breakdown of feature differentiation by plan[\[1\]](#footnotes): **Feature** **Basic** **Standard** **Pro** **Enterprise** Contacts database Unlimited Unlimited Unlimited Unlimited Maximum number of seats Unlimited Unlimited Unlimited Unlimited File storage 5GB 20GB 100GB 1000GB Activity log 1 week 6 months 1 year 5 years Trial AI credits Not available 500 credits 500 credits 500 credits Integrations Not available 250 actions/month 25,000 actions/month 250,000 actions/month Automations Not available 250 actions/month 25,000 actions/month 250,000 actions/month Unlimited dashboards 1 board per dashboard Combine up to 5 boards Combine up to 20 boards Combine up to 50 boards ## Detailed breakdown of monday CRM pricing plans monday CRM offers tiered paid plans with different billing structures. ### Basic plan **Price:** $12 per seat, per month (billed annually); $15 per seat, per month (billed monthly) **Ideal for:** Solopreneurs and small businesses with basic CRM requirements to manage contacts and sales pipelines **What to know about this plan:** monday CRM’s Basic plan includes unlimited customizable pipelines, contacts, and the ability to create one board per dashboard. However, limitations like 5GB file storage and a week of activity log could be limiting as your audience grows. **Basic plan features**[\[2\]](#footnotes): - **Customize your pipeline** to fit your sales cycle, store your leads, contacts, and deals with ready-made templates. - **Kanban view** to assign and prioritize tasks according to your team's capacity. - **Create a board** within your CRM dashboard to organize your work and data, including projects, clients, and processes. - **Web forms** to capture website visitors’ information, including their preferences, contact details, and demographics. - **Share documents** with team members directly from within monday.com and stay updated in real time via an updates section. ### Standard plan **Price:** $17 per seat, per month (billed annually); $20 per seat, per month (billed monthly) **Ideal for:** Growing businesses that need more advanced CRM features, such as reporting, collaboration, and automations **What to know about this plan:** Besides everything in the Basic plan, the Standard plan includes advanced views, lead management, up to 20GB file storage, an AI email generator, and other features. However, features like integration and automation come with monthly limitations that could be restricting for growing teams. **Standard plan features**[\[2\]](#footnotes): - **Timeline, calendar, and map views** to visualize and plan your work, track tasks, deadlines, and project progress, and see location-based data. - **Guest access** to collaborate on specific projects with outside users without giving them access to your full account. - **250 automation actions per month** to automate workflows, such as assigning tasks, sending notifications, or changing statuses. - **AI email generator** to write and edit emails, assisting with composing emails and personalizing communication. - **monday AI** to automate workflows, generate content, and derive insights from your data, boosting productivity across your projects. ### Pro plan **Price:** $28 per seat, per month (billed annually); $33 per seat, per month (billed annually) **Billing structure:** Annual **Ideal for:** Cross-functional teams and businesses wanting to gain insights into their sales cycle and forecasting **What to know about this plan:** Features such as sales forecasting, analytics, mass emails, time tracking, and advanced chart and workload views offer an upgrade from the Standard plan and can benefit businesses investing in customer management. However, large enterprises or power users who want unlimited automation, deep integrations, or customizable enterprise-grade solutions may find this plan restrictive. **Pro plan features**[\[2\]](#footnotes): - **Sales forecasting** to predict future sales revenue, analyze trends, and enable data-driven strategy optimization. - **Sales analytics** let you gain insights into your sales pipeline, team performance, and sales health through dashboards and reports. - **Private boards and docs** help you maintain confidentiality for sensitive projects, internal discussions, or individual to-do lists. - **Email tracking and automations** to monitor engagement (opens, clicks, replies), automate follow-ups, and trigger workflows based on email activity. - **Mass emails** help reach large audiences with personalized messages, manage email campaigns, and track leads or customers. ### Enterprise plan **Price:** Available upon request from the vendor **Ideal for:** Large enterprises looking to manage pre- to post-sales with enterprise-level features **What to know about this plan:** The Enterprise plan offers many premium features, including lead scoring, advanced analytics, multilevel permissions, and enterprise-scale automations. Additionally, pricing is customized and likely higher, so it’s best suited for businesses fully leveraging the added flexibility and dedicated support. **Enterprise plan features**[\[2\]](#footnotes): - **Salesforce integration** aligns your sales and project teams with the latest customer information, lead progress, and deal statuses. - **Lead scoring** helps qualify and prioritize leads based on predefined criteria and their engagement behavior. - **Duplicate warning** prevents the creation of redundant records by alerting users to existing leads, contacts, or accounts. - **Account management** provides tools for managing existing customer relationships, tracking account history, logging interactions, and ensuring customer satisfaction. - **Sales operations management** streamlines and optimizes your sales process through analytics, performance tracking, and automation. ## What users say about monday CRM pricing Our team analyzed 200 reviews from verified monday CRM users on our website over the last two years to understand their views about the software’s pricing. Here are some review excerpts that helped us understand its value proposition relative to cost[\[3\]](#footnotes): Natalia Isabel R.Customer ManagementLogistics and Supply Chain6-12 months Very good, it hasn't been the first CRM-type application I've used, but I like it in terms of cost-benefit ratio. February 6, 2025 Michael B.RecruiterReal Estate1-2 years I used it to keep track of my clients. I used a different format for my texts and emails on a massive level. It is very affordable compared to other CRM's. January 24, 2025 Bryan B.ManagerInsurance6-12 months Great one, I like this better, better cost, easier for the things we wanted we don't miss the things that it doesn't do. September 25, 2023 Seejal S.Sr Systems EngineerBiotechnologyLess than 6 months Pricing is on the higher side. Duplicate data are a concern. February 21, 2024 [Read more monday CRM reviews here.](https://www.capterra.com/p/245800/Monday-CRM/reviews/) ## Total cost of ownership When evaluating monday CRM for your customer relationship management needs, it's important to consider the total cost of ownership (TCO), including the base subscription price and any additional usage or service-related expenses. Let's look at a couple of examples to illustrate potential costs: ### Example of a small business utilizing the Basic Plan Suppose you're a small business with three users in your team, and you choose the Basic plan. Your estimated cost would be: * * * **When billed monthly** - **Basic plan cost:** $15 per seat, per month - **For 3 seats:** $15 \* 3 = $45 per month **When billed annually** - **Basic plan cost:** $12 per seat, per month - **For 3 seats:** $12 \* 3 = $36 per month * * * Similarly, suppose you have 5 users in your team and choose the Standard plan. Then, your estimated cost would be:  * * * **When billed monthly** - **Standard plan cost:** $17 per seat, per month - **For 5 seats:** $17 \* 5 = $85 per month **When billed annually** - **Standard plan cost:** $20 per seat, per month - **For 5 seats:** $20 \* 5 = $100 per month * * * [Read this to understand the true cost of your business software](https://www.capterra.com/resources/business-software-cost/). ### Additional costs to consider  While monday CRM doesn’t publicly disclose any additional costs, here are some potential costs to keep in mind when evaluating the software solution: **Cost** **Description** Implementation Additional costs for implementing the CRM include onboarding, setting up automations, and training team members on the platform. Integrations and add-ons While monday CRM offers various integrations, some might require separate subscriptions or additional fees, depending on the specific integration. Additional seats Businesses might need more seats than initially estimated, leading to unexpected costs. External training and consulting Businesses may invest in external training or consulting services to leverage the platform's capabilities. ## Choosing the right monday CRM pricing plan Selecting the right monday CRM plan involves aligning your client management and operational workflows with the platform's features and pricing tiers. Here's a more direct approach to help you decide: _Key considerations while choosing the right monday CRM plan_ **Assess your customer management needs:** - **Contacts database size:** Consider the volume of contacts you currently manage and anticipate adding shortly. Larger databases may require higher-tier plans with greater storage capacity and performance. - **Team size and user count:** Determine how many team members will actively use monday CRM. Plans are typically priced per seat, so an accurate user count is crucial for cost estimation. - **Required CRM functionalities:** Identify essential CRM features for your operations, such as lead management, sales pipeline tracking, marketing automation, customer support, or reporting. Match these needs with the features offered in each plan. **Estimate the potential costs:** - Based on your team size and chosen plan's features, calculate potential monthly costs using the per seat, per month rates. - For Enterprise plans, engage with monday CRM's sales team to get a tailored quote based on your specific requirements. - Factor in potential costs for optional add-ons or services you might need (for example, additional storage, integrations with other software, and premium support plans). **Plan for scalability and future feature requirements:** - **Anticipate business growth:** Choose a plan that allows upgrading as your business expands and your CRM needs evolve. Consider if a lower-tier plan will become restrictive. - **Future feature needs:** Research features available in higher-tier plans that you might require in the future, even if not immediately necessary. - **Integration ecosystem:** Evaluate the importance of integrating monday CRM with your existing tools (for example, email marketing platforms, accounting software, communication apps). **Use monday CRM's learning resources:** - **Help center:** Find answers quickly with a searchable knowledge base, step-by-step guides, FAQs, live chat or ticket support, and user forums for real-time help. - **Customer stories:** Read how other businesses, particularly those similar to yours, have leveraged monday CRM to achieve their goals. - **Blog:** Stay updated on new features, product updates, and general CRM strategies that might influence your plan choice or usage. ## Is monday CRM worth it? Whether monday CRM is worth investing in depends on your CRM needs and budget. Here's a breakdown to help you decide: ### Value for money Analysis of verified user reviews received in the last two years on Capterra reveals that monday CRM has a **value-for-money rating of 4.5/5**. Here are some review excerpts from verified users of monday CRM that helped us understand its value proposition relative to cost[\[3\]](#footnotes): Charleotte W.Senior HR managerInformation Technology and Services2+ years The software has a very easy to use interface. It offers us with a 14 day trial after our purchase. It is very easy to centralize all our customers communication via email. May 9, 2024 Rissa G.Sr. Dir. MarComNon-Profit Organization ManagementLess than 6 months We love it. It has made our work easier. We are able to provide better service to our customers and it is way more user friendly than our previous CRM. August 8, 2024 Sandy A.Sales Development ManagerSecurity and InvestigationsI used a free trial Monday Sales CRM is customizable, so that the user can create automated workflow that is adaptable to their needs and it can grow and change as the user's company's needs change. It was also among the least expensive/best value CRMs that I looked at. December 9, 2023 [Read more monday CRM reviews here.](https://www.capterra.com/p/245800/Monday-CRM/reviews/) ### Ease of use and its impact on value monday CRM has an ease-of-use rating of 4.7/5 on Capterra. As a platform that’s intuitive and easy to implement, it helps businesses: - Minimize the need for extensive training and allow employees to become productive faster. - Ensure that CRM data is regularly updated and leveraged for decision-making. - Simplify workflows and automation capabilities for smoother operations and less time spent on manual tasks. - Configure the platform to meet specific needs and start seeing improved customer management, sales processes, and team collaboration. ### Alternatives to monday CRM monday CRM is a highly rated tool with an **overall rating of 4.7/5 stars**. But how does monday CRM compare to competitors regarding pricing in the customer relationship management space? When considering value for money, monday CRM has an average rating of 4.5/ 5 based on reviews received in the last two years. Some of its competitors also fare well in this category: **Alternative** **Starting price** **Value-for-money rating** Kylas Sales CRM $250 per month 4.8/5 Bigin by Zoho CRM $7 per user, per month (billed annually) 4.7/5 Salesforce Sales Cloud $25 per user, per month 4.2/5 HubSpot CRM $20 per user, per month (billed monthly) 4.1/5 Bitrix24 $49 per month (billed annually) or $61 per month (billed monthly) 4.0/5 ### Cost comparison: monday CRM vs. popular alternatives [4.7 (459)](https://www.capterra.com/p/245800/Monday-CRM/#reviews) * * * Starting Price $12.00 Per User , Per Month * * * [4.3 (6970)](https://www.capterra.com/p/155928/Zoho-CRM/#reviews) * * * Starting Price $14.00 Per User , Per Month * * * [4.5 (4456)](https://www.capterra.com/p/152373/HubSpot-CRM/#reviews) * * * Starting Price $20.00 Per User , Per Month * * * [4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#reviews) * * * Starting Price $7.00 Per User , Per Year * * * ### Making the final decision Based on verified user reviews on Capterra, monday CRM has received the following scores: - **Overall rating:** 4.7/5 - **Ease-of-use rating:** 4.7/5 - **Value-for-money:** 4.5/5 The right monday CRM plan depends on your team size and CRM needs. Here’s a breakdown of which plan may suit you best: - **Small businesses** typically have smaller teams and fewer customer contacts, and rely on basic contact management, simple task tracking, and communication tools. As a result, the Basic plan is sufficient to streamline core customer interactions without unnecessary complexity. - **Midsize businesses** need more comprehensive pipeline management, advanced automation capabilities, and better reporting to optimize their sales processes and improve customer retention. The Standard or Pro plans can meet their evolving needs and budgets by offering sales forecasting, integrations, and personalized dashboards. - **Large enterprises** manage complex, multichannel customer bases and require security, custom integrations, and advanced analytics. The Pro or Enterprise plans best suit such needs, providing the scalability, deep customization, and dedicated support. ## FAQs Does monday CRM offer any discounts? Yes, monday CRM offers discounts for users who opt for annual billing instead of monthly billing. The annual plans come at a reduced rate compared to the monthly option, providing cost savings in the long run. Some nonprofits may also qualify for a discounted rate. Is monday CRM free? monday CRM is not free for most users, although some nonprofits may qualify for free access in some instances. The provider does offer a 14-day free trial that allows you to try a plan before committing. Can monday.com be used as a CRM? monday.com offers a CRM product with four plans to serve a wide variety of needs. The provider started as a project management tool but has expanded with tools for customer relationship, product lifecycle, and IT services management. What is the best CRM for small business? The best CRM for small businesses depends on their specific needs, but monday CRM is often recommended due to its flexibility, user-friendly interface, and scalability. We named it to our CRM software shortlist. Can you export monday CRM to Excel? Yes, monday CRM allows users to export data to Excel. This includes contact details, project updates, and sales pipelines, making it easy to manipulate and analyze data outside of the platform. What are the pros and cons of monday CRM? Pros of monday CRM include its flexibility, easy customization, wide range of integrations, and user-friendly interface. It also offers automation and reporting features that enhance productivity. Cons include the potentially steep learning curve for new users, limited features on lower-tier plans, and the fact that some advanced features come only in higher pricing tiers. #### Methodology - This product information came from monday CRM's own online content in May 2025, including the product's website and its social media channels. - Our research team identified these features from the vendor website (as of May 22, 2025) based on their analysis of what users find valuable or expect from customer relationship software. This list is not exhaustive. For additional features, refer to the vendor’s website. - Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Barkha Bali is a writer at Capterra, providing expert insights to help small businesses identify the right software for their needs by analyzing user reviews data for the highest rated products in relevant software categories. She has worked in finance, lifestyle, education, and medical. With expertise in marketing and content strategy, Barkha’s work has been featured in Medium and educational websites. When not working, she can be found re-watching “The Office” or “Brooklyn Nine-Nine.” [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul Sharma is a content editor at Capterra with expertise in curating content for various niches, including SaaS, digital marketing, and search engine optimization. With over half a decade of experience in content writing and editing, Parul has the expertise to simplify complex terms into engaging, valuable content for targeted audiences. She completed her graduation and post-graduation in English literature from Delhi University and was awarded the Dr. Asha Sahni Memorial Award for being the... Related reading Table of Contents - [Overview of monday CRM pricing](#overview-of-monday-crm-pricing) - [monday CRM pricing at a glance](#monday-crm-pricing-at-a-glance) - [Feature differentiation between monday CRM pricing plans](#feature-differentiation-between-monday-crm-pricing-plans) - [Detailed breakdown of monday CRM pricing plans](#detailed-breakdown-of-monday-crm-pricing-plans) - [What users say about monday CRM pricing](#what-users-say-about-monday-crm-pricing) - [Total cost of ownership](#total-cost-of-ownership) - [Choosing the right monday CRM pricing plan](#choosing-the-right-monday-crm-pricing-plan) - [Is monday CRM worth it?](#is-monday-crm-worth-it) - [FAQs](#faqs)