# Page 12 | monday CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is monday CRM the right CRM solution for you? Explore 462 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/245800/Monday-CRM/reviews --- monday CRM 4.7 (462) [View alternatives](https://www.capterra.com/p/245800/Monday-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 12 - Reviews of monday CRM ## Showing most helpful reviews Showing 276-300 of 462 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BB Bryan B. Manager Insurance Used the software for: 6-12 months ### "Great CRM software" September 25, 2023 5.0 Great one, I like this better, better cost, easier for the things we wanted we don't miss the things that it doesn't do. Pros Coming from Salesforce this is as big step in the right direction. East to learn, use and navigate. Cons Learning something new is always difficult, but with time patience and a few online tutorials its not that bad once you get the hang of it. Review Source MD Melissa D. Key Account Manager Hospital & Health Care Used the software for: 6-12 months ### "A very easy way to keep an eye on all customer development " April 28, 2022 5.0 Pros The best feature about Monday is the ease of use. It allows you to structure a very comprehensive CRM to you and your team. Cons When uploading documents the documents would not upload and one would have to refresh the website and reupload the documents. Review Source RL Ryan L. Owner Accounting Used the software for: 6-12 months ### "Monday for Accounting" April 19, 2022 5.0 I like using monday as a CRM, and have implemented automations to assist with the process Pros I like that I can manage our whole business using the software and keep track of client progress Cons I feel like the pricing is expensive if you aren't using it for extensive purposes Review Source JJ Jeff J. MD Computer Software Used the software for: Less than 6 months ### "Purchase order management " April 26, 2022 4.0 We are now able to see the pipeline value and PO values at a glance. Pros Easy to see final results and share in a read only mode Cons The ability to do sub items, but not report fully on there values. Review Source JW Jack W. Customer Service Retail Used the software for: Less than 6 months ### "Excellent for managing quotes, leads and potential sales. " April 19, 2022 5.0 Pros It is easy to customise and integrate into our company set up. Cons Would benefit from some video tutorials as there are a lot of features. Review Source BL Bobbie L. Office Administrator Furniture Used the software for: 1-2 years ### "Great product, many features offered" May 3, 2022 4.0 It has been a great way to stay organized as our business grows. Pros The software is beneficial as our small business grows and we need to keep track of sales and production in one place. Cons With so many features offered, it can be intimidating to get started. We appreciate the available options more as we grow and find the automation and more complex features necessary. Review Source VR Verified Reviewer Vice-Président Program Development Used the software for: Less than 6 months ### "A real wow" March 23, 2021 5.0 I just discovered Monday 2 years after I first tested it. It was a big wow! Pros Monday is such a versatile tool. The different views makes it perfect for anyone. You are not tied to a CRM because of the view only. Cons The learning curve could be high for some people but give yourself a day and you'll save 10 days! Awesome. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Cheaper, more options, less rigid. Review Source CT Ch T. System Manager Real Estate Used the software for: 6-12 months ### "The best workflow software I have ever used!" April 25, 2022 5.0 Pros Very customizable and able to build out a variety of workflow. Cons Mass emailing and the delay of update from automations. Review Source TA Tanjim A. Head of Business Development Education Management Used the software for: 6-12 months ### "One of the best CRM out there. " April 28, 2022 5.0 Pros Automation Integration Customisation Easy to understand Cons Forms need to have the features of document attachment. Review Source PZ Paola Z. Recruitment Leader Information Technology and Services Used the software for: 6-12 months ### "Satisfied Customer" May 24, 2022 5.0 Very helpful, this CRM allowed us to get more organized in our process and provides great visibility to our performance. Pros Easy to manage and customize. Love that it is easy on the eyes, very color and fun to play around with. Cons More options for automations/integrations. Challenging to set up proper automations for non-tech people. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday CRM easier to manage and better visuals. Review Source RI Robin I. Sales Support Manager Food & Beverages Used the software for: Less than 6 months ### "Great Tool" April 25, 2022 5.0 Overall, very satisfied with the product, looking forward to the new options and features that are always evolving and changing to make it more universal for use. Pros Easy to use and modify, customer service is there to help you. Great central location for information that is shared across team. Cons Some of the available board features such as the check box cannot be combined into use with automations. However, the program is designed to evolve and update so I'm sure things like this will eventually be added to our automation options. Review Source HH HUgh H. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Goos system " April 25, 2022 4.0 Pros Very easy to use and understand , its great how quick it all updates for the company Cons Could do with more sales like functions and forecasting Review Source PC Patrick C. Co founder Consumer Goods Used the software for: 6-12 months ### "Great easy to use product " April 25, 2022 5.0 We figured out the best way to use our product Pros East to use functionally when set up right Cons Wish someone walked us through it better or reached out more Review Source CE Carlos E. COO Financial Services Used the software for: 6-12 months ### "Easey to implement" April 27, 2022 5.0 Sometimes is slow proccesing info, I think is because we have a lot of data. Pros Flexibility and easy to adapt to our requirements. Cons Some news features in automations, considering the columns of element. Review Source MW Maurice W. CEO Facilities Services Used the software for: Less than 6 months ### "3 Month Review " April 27, 2022 5.0 It has been pleasant for the mot part Pros I like the ease of use and the ability to everything from one main dashboard, as well the ease of adding automations Cons There is a learning curve when you first start using Mondays. You also pay a lot more compared to similar software like "Click Up". With Mondays it seems like all you are really getting is pretty display with easy automations. The mobile abb could also get a facelift for better functionality Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday CRM ClickUp has horrible customer service and their automations take too long to setup Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Their customer support was horrible Review Source PO Peter O. CEO Computer Software Used the software for: 6-12 months ### "Great product with some minor issue" July 8, 2021 5.0 very good, happy that we have switched. Monday is on top of CRM list for a good reason Pros very easy to use and great CRM features. very good interface easy to learn and very visual. easy run reports and see projects Cons integrations with outlook sometimes do not work for a couple days with no apparent reasons. After a couple days it will work again Review Source VR Verified Reviewer Business Development Executive Accounting Used the software for: 6-12 months ### "Love it" November 18, 2022 5.0 Pros The nicest feature of Monday.com is how simple it is to use and how easily you can adapt templates to your requirements. You have easy access to the delays, escalations, and progress of your team. Cons I wish there were more instructional videos available for the most widely used automations and some of the apps' integration. Review Source BB Bridget B. Founder Marketing and Advertising Used the software for: 6-12 months ### "Small Business Lifesaver" April 22, 2022 5.0 Overall, it's fantastic I have contractors in Pakistan and Brazil as well as employees locally and we all stay on track. Pros Monday.com was integral to my small business's growth. In 2021 we grew by 26% from the year before. I needed to become more organized and efficient and Monday.com helped me do that. Cons There are a number of apps I use elsewhere in my business that I can only connect with Monday by using Zapier, and I don't like Zapier. I wish they connected directly. Reason for choosing monday CRM I liked the ease of use compared to more difficult products. Review Source JW Jake W. Asset Management Analyst Real Estate Used the software for: 1-2 years ### "Great for team organization - Eliminate death by email" April 19, 2022 5.0 Pros The best part about monday is the ease of collaboration. My team is able to update each other on project/process progress, share data and files, and provide feedback, all without the deluge of emails. Cons The worst thing about monday is how easy it is to create too many monday boards. It is important to keep a clean workspace and not overburden the team. Review Source JR Jonathan R. Owner and Director Design Used the software for: 1-2 years ### "Great for Design and Development Agencies" November 1, 2016 5.0 It's great for our design and development agency, it just works; it works well with clients through sharable boards as well as internal management. We can build up our processes based on the requirements of our clients or projects; which vary in size and industry - the customisation of the boards makes working with monday.com a breeze. There are a couple of things we would love to see in addition but our general experience has been awesome! Pros Customisation of boards, Internal, Sharable and Private board abilities. Discussions with clients through Shareable boards makes managing tasks easier alongside typical email discussions. Cons The API is a little limited and prevents us from creating our own integrations with monday.com to better suit some of our clients. Review Source sP steffi P. CSM Information Technology and Services Used the software for: Less than 6 months ### "Monday Review" April 19, 2022 5.0 Pros I like that the interface is pleasant to look at and relatively easy to use Cons sometimes things arent as intuitive as they could be. for example it took me a long time to figure out where the subitems templates were housed Review Source Ena A. Sales Manager Import and Export Used the software for: 6-12 months ### "I really recommend monday.com" October 17, 2021 5.0 Pros Ease of use is something that I always value in the programs and applications that I test, and at monday.com this is one of its strengths, it's really easy to use and understand. Cons The mobile application is its weak point, that really has to improve, the rest is great. Review Source SK Sam K. Support manager Computer Software Used the software for: 6-12 months ### "Great tool" April 19, 2022 5.0 Pros Easy to use and the level if customisability is outstanding. Versatile and simple and the UI is very clean. Cons Some features should be available in all packages Review Source JC Jonathan C. Owner Construction Used the software for: 6-12 months ### "Now an Organized Company" April 19, 2022 5.0 We now have all our clients under one database and it has helped with customer service immensely. Pros The automations are most impactful and easy to initialize. Cons I'm still learning the program but the ease of use has been incredible. Review Source DM Daniel M. Director Marketing and Advertising Used the software for: 1-2 years ### "Great business tool " April 27, 2022 5.0 great Pros UX and UI - tracking, reporting, mgmt tool Cons Better customer service, video's are great however still can be more personal Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.