# Page 13 | monday CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is monday CRM the right CRM solution for you? Explore 462 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/245800/Monday-CRM/reviews --- monday CRM 4.7 (462) [View alternatives](https://www.capterra.com/p/245800/Monday-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Page 13 - Reviews of monday CRM ## Showing most helpful reviews Showing 301-325 of 462 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NV Niels V. CEO Retail Used the software for: 6-12 months ### "Monday is perfect to track lots of things" April 19, 2022 5.0 Great system Pros Above all the look and feel, easy to setup Cons More freedom in feelds, like in Notion. But we prefer Monday for lot of tasks above notion. Review Source BB Brooke B. Sales Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Quality software" April 25, 2022 4.0 Pros This software makes keeping track of leads 100x easier, with easy logging and prompts. Cons Some features can be a little tricky to figure out. Review Source RU Rodrigo U. Legal Assistant Law Practice Used the software for: 6-12 months ### "Monday Feedback" April 27, 2022 5.0 Very good Pros It is easy to use and helps to keep us organized and on top of things. Cons Nothing, in my experience it is a very helpful tool for managing our contact with the public. Review Source CG Craig G. Senior Graphic Designer Graphic Design Used the software for: 6-12 months ### "Exactly What We Needed." November 21, 2016 5.0 monday.com is perfect. Before we used an old fashioned T Card set up, writing all our projects onto little bits of paper, sadly paper goes missing and clients end up unhappy. Since we got monday.com to keep track of all projects the team work on we have been 99% successful in keeping projects up to date and good to see where others are at at different projects. I cannot praise monday.com enough for the easy to use software they have made. I can keep tracks on prjects from home and from mobile while travelling. 10/10 Pros Easy to use, minimal design makes it easy on the eyes, easy to keep track of projects and keep in touch with other team members Cons IF I had to say 1 issue with monday.com, it would be the tenancy to update the software without notice. I am fairly tech savvy as they say so it's not an issue for me but understand people not as tech savvy might not be tuned to change as quickly. Review Source RC Ricarda C. Processor Computer Software Used the software for: 6-12 months ### "Happy User" April 27, 2022 5.0 Pros The fact that I can access all the information in one place to get my job done! I must say the color schemes is another thing that keeps it popping and exciting!! Cons I think the only thing that comes to mind is the ability of exporting to excel. I work for a company that uses the platform and I think it's best to keep all the information stored in Monday. Review Source JO Jennifer O. Operations Biotechnology Used the software for: Less than 6 months ### "We used limited functionality in our roles but found the product strong" April 28, 2023 4.0 Strong - good product and easy to use Pros We used mainly project tracking for customer success projects in our roles in the sales team. The dashboard was strong. It could get enormous, but that could be our build. Not the most visually stimulating but definitely got the job done. Cons Could get a good very crowded on the board - but that could be our build. Review Source MK Macy K. Marketing Manager Telecommunications Used the software for: 6-12 months ### "Game Changer for our Team " April 25, 2022 5.0 Pros How easy it is to use and being able to interact with your team on different projects. Cons Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see. Review Source ML Marco L. Direttore Bar Food & Beverages Used the software for: 1-2 years ### "Davvero ottimo" September 22, 2023 5.0 Pros Monday sales permette di gestire i clienti e tenere traccia delle vendite, per una più efficiente gestione anche di piccoli locali come bar o ristoranti Cons Non ho trovato alcun aspetto negativo da segnalare.. Review Source VV Victoria V. Director of Brand and Communications Real Estate Used the software for: 2+ years ### "Awesome CRM for clients and internal organization" October 26, 2021 5.0 Pros We switched over to Monday.com and have LOVED the ease of use and organization Cons It does take a little while to understand and work with the software Review Source MG Motsch G. Bike seller Sports Used the software for: 6-12 months ### "I love Monday" April 27, 2022 5.0 Pros It's so easy to use, to transform and to build for any compagnies types. Cons Maybe the fact that when i change something on an item. Its send me a email, that's bad for the environement. Review Source KC Kendall C. loan officer Real Estate Used the software for: Less than 6 months ### "Raving Fan" June 18, 2019 5.0 Pros My husband and I work as a mortgage team and felt that were struggling keeping our current files and active leads organized. Because of that, we felt like we weren't serving our clients to the best of our abilities and felt that we were losing potential clients because of our lack of organization. I reached out to several coworkers about what platform to use and while I tried several recommendations, monday.com was by far the easiest to set up. We immediately noticed an improvement in the service to our customers as well as communication among our team. I have since recommended monday.com to several coworkers and quite a few have already signed up and are raving about it to. I cannot thank you enough Monday.com !!! Cons there is not a single thing i can say that i do not like. Reason for choosing monday CRM easiest to set up and seemed like it had more features geared to what we were needing for organization. Review Source JG Javier G. COO Marketing and Advertising Used the software for: 6-12 months ### "Excellent product" February 20, 2020 5.0 I can control from my cell phone everything that I need to keep track of. I can authorize quotes, payments, appointments.... wherever I am in a very expedite manner Pros It is completely open and easy to structure to your personal needs. Even though I was looking for a bpm, I am doing so much more with Monday (process control, finance, crm, internal messenger...) Cons The things that I am missing are due, not to the software itself, but to the type of package that I am subscribed to, if I switch to the Pro version I’d have everything I need Reason for choosing monday CRM It’s versatility and ease of program to my own needs Review Source MC Monica C. Partnership manager E-Learning Used the software for: 6-12 months ### "Absolutely amazing task management platform!" November 28, 2020 5.0 It has been great, the template library makes it so easy to see how other companies use Monday and find layouts that work best for you. Pros I love Monday.com, I use it for not only task management but sales planning, lead cultivation and much more. It’s use is endless and when introducing it to my team they also felt the same. Cons Maybe offering more webinars as those are great to find out hidden uses! Review Source SL Sangwoo L. Vice President Import and Export Used the software for: 1-2 years ### "The most important software!" April 27, 2022 5.0 Pros Following up / Everyone is on the same page. Cons Reducing some functional things by the enterprise version. Pro version is losing some features such as multi-level permissions Review Source SD Sandy D. Managing Consultant Management Consulting Used the software for: 2+ years ### "User Friendly" April 19, 2022 5.0 I have been using Monday for over 4 years and have seen it constantly develop to make it great to use with the team. Pros The software as a whole is very intuitive and easy to use. The integrations to other platforms we use and the diverse range of automation makes managing sales pipeline so much easier. Cons There isny anything in the platform that i dislike. Maybe having more micro level access on some board would be great to have. Review Source TT Tan T. Sales Captain Real Estate Used the software for: 6-12 months ### "Your Starting SAAS" April 24, 2022 5.0 Pros Its a very good saas to start for any company that wants to start using saas Cons Not as specificly made to cater a certain industry Review Source IH Ivan H. Realtor Real Estate Used the software for: Less than 6 months ### "Monday.com Review" April 28, 2022 5.0 Overall I am satisfied with Monday.com because although the price is a bit high, I do get good quality with what I pay. Pros The automations is the feature that is most critical for me. In reality, its the only reason I chose this platform over others because of its ease of use. Cons What I least like about the software is the price. It does a good job at meeting my needs but it is a little pricey compared to other options in my opinion. Reason for choosing monday CRM I had used it previously with another company and I was comfortable with the setup. Review Source EB Eamonn B. Consultant Real Estate Used the software for: 1-2 years ### "Easy to use CRM" April 28, 2022 4.0 I am happy and am glad I chose Monday.com Pros The cost and affordability is very reasonable and perfect for a small firm like ours Cons Maybe have a YouTube tutorial when you first sign up to help show some of the “hidden” features Reason for choosing monday CRM Price and transparency Review Source YF Yaron F. sales Information Services Used the software for: 6-12 months ### "Monday CRM" April 26, 2022 5.0 great experience and great tool Pros Includes every module that we need in order to follow and push sales Cons great and simple GUI that encourage user to use the application Review Source Eudys Rafael M. Sales clerk Entertainment Used the software for: I used a free trial ### "A total success in sales management." October 7, 2023 5.0 I really like it, I was able to connect my Gmail account without problems and manage all my emails directly from the platform. Pros I really like the task assignment function, it was also very useful to be able to organize and distribute pending tasks within my team. Cons Well, the truth is, I would have liked to have the ability to generate customizable reports and obtain more detailed statistics about my sales and activities. Review Source SH Stephen H. Executive Director Marketing and Advertising Used the software for: 2+ years ### "Love" July 5, 2019 5.0 Monday keeps my team and I on task and helps us keep a transparent relationship with our clients. Pros Monday has fixed countless problems for my team and I! Use it daily to organize projects. Cons We love everything about Monday, from communication, to deadlines. Review Source MP Mat P. Owner Construction Used the software for: 1-2 years ### "CRM review" April 25, 2022 4.0 Pros Very user friendly, as well as very customizable Cons The layout could be a bit more open and mobile app more intuitive Review Source Ben M. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Newer User but Growing More Fond Everyday" July 16, 2019 4.0 So far I've been happy with this CRM, however, I've only been using it for a month so I'll see how useful it stays to me over the next year. Pros Monday CRM was extremely easy for me to pickup without any agonizing Webinars or tutorials. I'm using this program to keep track of my buyers and sellers for residential real estate and love how easy it is to make labels outlining the current status/next steps for my deals. It provides one central location to keep track of everything I'm working on. Google Calender integration/syncing is very simple as well. Cons I do wish there was more text/email integration with this CRM. I've used SalesForce prior to this and loved how easily I could keep track of emails, texts, and phone calls by syncing it with my phone. However, I also understand this software is tremendously cheaper than SalesForce and that's why I'm now using it. Review Source HB Heather B. Director, Operations Professional Training & Coaching Used the software for: 6-12 months ### "Excellent CRM for a new user" April 25, 2022 5.0 Pros Intuitive system that makes account management organized and efficient. Cons Sometimes the system won't allow me to add a contact to a Deal or Lead; seems like a bug/glitch. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source MM Monica M. Client Project Manager Telecommunications Used the software for: 1-2 years ### "Monday as a tool for Project Management " April 19, 2022 5.0 It has been an amazing experience, making my work life easier. Pros How easy it is to use, how many things you can customize, automation, reminders, organization, easy to look at, great to share with customers Cons Some automation duplicate every once in a while Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.