--- title: "Goldfish.ie Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Goldfish.ie Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/245809/Goldfishie/" page_type: "product" language: "en" --- # Goldfish.ie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Goldfish.ie ## What is Goldfish.ie? Goldfish.ie is a fully cloud-based telecom solution for Irish VoIP numbers. All packages come with a host of business features and benefits unique to your business needs. Goldfish.ie offers premium features such as call recording and call director, plus an inclusive range of features such as three-way calling, call waiting, call forwarding, inbound call filtering, and multi-routing. ## What is Goldfish.ie used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[IVR](https://www.capterra.com/ivr-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €15 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Goldfish.ie?[Manage this product listing](https://www.g2.com/products/goldfish-ie/claim_requests/new?auto=true) ## Goldfish.ie Overview Updated September 2026 AI summary Goldfish.ie offers a cloud-based VoIP and business phone system designed for organizations of all sizes, delivering essential features such as call routing, call recording, IVR, and call monitoring. Notable options include CRM integration, call reporting, voicemail transcription, and mobile access. Businesses can manage calls, contacts, and messaging through a web-based interface with support for third-party integrations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Goldfish.ie 0.0 VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price €15 Flat Rate, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (698) Value For Money 0.0 (0) Value For Money 3.9 (678) Customer Service 0.0 (0) Customer Service 4.1 (648) ## Goldfish.ie alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) ## FAQs about Goldfish.ie Overview ### What company size and specific industries is Goldfish.ie built for? Goldfish.ie is designed for businesses of all sizes, from small companies to large enterprises. It is built to scale as organizations grow and does not specify a particular industry, making it suitable for a broad range of sectors. Features and Usability ### What are the key features of Goldfish.ie? Goldfish.ie offers VoIP, VoIP Connection, and VOiP Number features for voice calling, along with SIP Trunking and Online Voice Transmission. It includes call management tools such as call routing, call queues, call recording, call monitoring, call transfer, caller ID, IVR, and voicemail transcription, plus API, CRM, SMS Messaging, and Third-Party Integrations. Pricing ### How much does it cost and what fees or limitations are included? Goldfish.ie starts at €15 per month for the Unlimited Landline Calls\* Single-User plan, with unlimited Ireland and UK landline calls. The Unlimited Landline Calls\* Multi-User plan costs €30 per month, while plans with mobile minutes are €55 for 200 minutes or €95 for 500 minutes. Integrations ### Which third-party tools and platforms does Goldfish.ie integrate with? Goldfish.ie integrates with 4 third-party platforms: Refract and Sisense for analytics, plus SugarCRM and Zoho CRM for customer relationship management. These catalog integrations cover reporting and CRM workflows, giving Goldfish.ie connectivity with widely used business tools. Getting Started and Support ### What training and onboarding options does Goldfish.ie offer? Goldfish.ie provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Goldfish.ie offer? Goldfish.ie provides phone support and chat. With no reviewer feedback available on support, user experience cannot be assessed from catalog data alone. The listed channels indicate direct contact options, but there is no documented evidence here about response speed, helpfulness, or common support issues. ## Features AI summary Based on 2,539 IVR reviews Not all VoIP platforms cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) Goldfish.ie includes **Online Voice Transmission**, which supports real-time voice communication for day-to-day calling needs. However, it does not include **VoIP Connection** or **Screen Sharing**. Instead, it offers other important capabilities that reviewers also value, including **Mobile Access** (**56%**) and **Chat/Messaging** (**54%**). These features help teams stay connected across devices and handle quick conversations through text, providing teams with flexible communication options for remote work and fast internal coordination. API Application programming interface that allows for integration with other systems/databases Call Conferencing Facilitate virtual conferences that connect multiple people remotely Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Call Recording Record the audio of phone conversations for quality assurance purposes Goldfish.ie 29 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Voice Transmission: Transmit voice and other information digitally - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - VoIP Connection: Place/receive calls through voice over IP connection - VOiP Number: Offers users a unique number that can be dialed from anywhere. --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/245809/Goldfishie/pricing/) Unlimited Landline Calls\* (Single-User) €15.00 Flat Rate,Per Month It includes: - Unlimited Ireland landline calls - Unlimited UK landline calls Unlimited Landline Calls\* (Multi-User) €30.00 Flat Rate,Per Month It includes: - Unlimited Ireland landline calls - Unlimited UK landline calls Unlimited Landline Calls\* + 200 Mobile Minutes €55.00 Flat Rate,Per Month It includes: - Unlimited Ireland landline calls - Unlimited UK landline calls - 200 mobile minutes Unlimited Landline Calls\* + 500 Mobile Minutes €95.00 Flat Rate,Per Month It includes: - Unlimited Ireland landline calls - Unlimited UK landline calls - 500 mobile minutes ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Sisense](https://www.capterra.com/p/86955/Sisense/)[ Refract](https://www.capterra.com/p/151148/Refract/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.