--- title: "Toktiv Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Toktiv Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/245919/Toktiv/" page_type: "product" language: "en" --- # Toktiv Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Toktiv ## What is Toktiv? The cloud-based platform is loaded with next-generation features such as incoming and outgoing calls, messaging, voicemail, call recording, and conference calls. Toktiv helps you leverage Twilio’s fantastic voice and message infrastructure. The HD codecs enhance clarity and robust cybersecurity systems ensure privacy. ## What is Toktiv used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Toktiv?[Manage this product listing](https://www.g2.com/products/toktiv/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Toktiv 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price $2 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (698) Value For Money 0.0 (0) Value For Money 4.2 (678) Customer Service 0.0 (0) Customer Service 4.6 (648) ## Toktiv alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## FAQs about Toktiv Features and Usability ### What are the key features of Toktiv? Toktiv offers call conferencing, call routing, call transfer, call monitoring, and call recording for voice communications. It also includes IVR, caller ID, call disposition, and voicemail transcription, plus chat/messaging, SMS messaging, multi-channel communication, real-time monitoring, role-based permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Toktiv offer? Toktiv provides in-person training, live online sessions, and video tutorials for teams getting started. In-person training supports direct instruction, live online sessions allow guided remote setup, and videos offer self-paced reference for learning core features and steps. Getting Started and Support ### What customer support options does Toktiv offer? Toktiv provides email/help desk, phone support, and chat. These channels give users several ways to reach support, although there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,539 VoIP reviews Capterra reviewers highlight these as the features buyers value most when choosing VoIP software: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) Toktiv includes **Online Voice Transmission**, one of the top features VoIP buyers look for. However, it does not offer **VoIP Connection** or **Screen Sharing**. Instead, it provides **Chat/Messaging** (**54%**), which gives teams another way to communicate and coordinate conversations when voice or visual collaboration tools are limited. These features can help businesses maintain day-to-day communication, giving teams a practical way to stay connected and respond quickly. Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Toktiv 17 features ### All Features - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Online Voice Transmission: Transmit voice and other information digitally - Real-Time Monitoring: Active monitoring of systems, applications, or networks - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $2.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.