--- title: "Base Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Base Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more." source_url: "https://www.capterra.com/p/245981/Base/" page_type: "product" language: "en" --- # Base Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Base ## What is Base? Base is a cloud-based platform that unifies post-sale customer data and programs across onboarding, retention, expansion, advocacy, and community. It pulls data from CRM, product analytics, support, and marketing tools into a single real-time view, so teams work from the same customer context. Businesses use Base to run and coordinate customer programs without relying on spreadsheets or disconnected tools. Teams can automate onboarding journeys, manage customer references for active deals, run referral and review programs, and track upsell and expansion opportunities, all from one workspace. Core features include success plans, QBRs, advocacy campaign management, rewards tracking, customer story sourcing, and shared dashboards for customer success, marketing, sales, RevOps, and leadership. Over 400 integrations connect Base to existing CRM, data warehouse, and support systems. Base is best suited for mid-market and enterprise B2B software companies. ## What is Base used for? [Order Management](https://www.capterra.com/order-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Base?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://base.ai/&name=Base) ## Base Overview Updated September 2026 AI summary Base is a cloud-based shipping and eCommerce management platform designed for businesses of all sizes seeking centralized control over inventory, orders, and fulfillment. It offers features like inventory and warehouse management, order and shipment tracking, label printing, reporting, and workflow automation, along with integrations for accounting and marketplaces. Optional capabilities include AI tools, barcode scanning, and multi-location management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Base 4.5 (13) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price £29 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.1 (1,126) Value For Money 4.7 (12) Value For Money 4.1 (887) Customer Service 4.8 (12) Customer Service 4.3 (1,055) ## Base alternatives [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/245981/Base/alternatives/) ## FAQs about Base Overview ### Which roles and teams benefit most from Base? Base is most used by administrators, operations leaders, and business managers who need centralized control over daily processes and team coordination. Directors and executives use it to monitor performance, streamline cross-functional workflows, and support decision-making, while consultants, e-commerce staff, and office administrators rely on it to organize tasks and improve operational efficiency. Answer based on 13 reviews Overview ### What company size and industries is Base built for? Base is built primarily for small businesses in retail, which make up 92% of reviewers and 23% of users by industry. It serves e-commerce sellers, retailers, and wholesalers managing sales across Amazon, eBay, Etsy, and other marketplaces, with additional use in marketing and advertising at 15% and consumer goods at 8%. Answer based on 13 reviews Features and Usability ### What are the key features of Base? Base includes inventory management, order management, and warehouse management, plus shipping management and delivery tracking for fulfillment. It also offers product catalog and product data management, purchase order management, reporting and analytics, workflow automation, API access, and integrations for accounting, eCommerce, POS, and marketplace connections. Pricing ### How much does it cost and what fees or limitations are included? Base starts at £0 per month with the Starter plan, which includes 100 orders per month and a free version. The Business plan costs £29 monthly plus £0.19 per order. Enterprise pricing is not listed and is designed for more than 5,000 orders per month. Integrations ### Which third-party tools and platforms does Base integrate with? Base integrates with easySales and Make, and its catalog also includes Bettermode, Discord, Facebook Business Suite, Google Ads, HubSpot Marketing Hub, Shopify, Slack, and Typeform. It also connects to Klaviyo, Recharge, Snowflake, Twilio, Workday Platform, and monday CRM, covering commerce, marketing, messaging, and data tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Base offer? Base provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars share structured product instruction, documentation offers written reference material, and videos provide self-paced learning. Getting Started and Support ### What customer support options does Base offer? Base provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users written help and self-service information in one place. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed here. ## Features AI summary Based on 3,171 Customer Advocacy reviews Capterra reviewers highlight these as the features buyers value most when choosing shipping software: - **Shipping Labels** (**60%** of reviewers rated this feature as critical) - **Label Printing** (**56%**) - **Parcel Shipping** (**61%**) Base includes **Shipping Labels** and **Label Printing**, so teams can create and print carrier-ready labels without extra manual steps. However, it does not offer **Parcel Shipping**. Instead, it provides other important shipping features, including **Shipment Price Calculation** (**55%**), **Shipment Tracking** (**52%**), and **Delivery Tracking** (**48%**). These features help businesses compare shipping costs, monitor orders in transit, and keep customers updated on delivery status, allowing teams to manage fulfillment with better visibility and control. Shipping Labels 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Shipping Management 4.9 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Order Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Data Synchronization 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency eCommerce Management 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Multi-Location 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and support multiple locations Base 116 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Competitor Monitoring: Track activity of your competitors - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Exchange Management: Enable the process of exchanging one item for another - For B2B: Serves B2B organizations - For Manufacturers: Intended to be used by manufacturers - For Retail: For Retail Stores - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Marketplace Integration: Integration with third-party marketplace software - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Pricing Analytics: Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - SKU/UPC Codes: Internal and external product tracking codes - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.7 (12) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/245981/Base/pricing/) Starter £0.00 It includes: - Add 3 Team Members Max - Add 1,000 products, multi-channel - Unlimited integrations - Pick&Pack Assistant - Sync orders, stocks, prices, 1 hour sync - Inventory & invoice management (ERP + WMS + PIM) Business £29.00 Usage Based,Per Month It includes: - Unlimited number of Products/Offers - Unlimited number of team profiles - Real time Orders, Stock & Prices sync - Data Retention - 24 months - Priority 24/7 Support - Advanced AI Functionalities Enterprise Contact vendor for details It includes: - Enterprise Infrastructure - Enterprise Uptime SLA - Unlimited Max Data Storage - Custom Data Retention - Dedicated Technical Expert Value for money 4.7 (12) 4.7 Based on 12 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 13 reviews Filter by rating 5(10) 4(1) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MN Mohammad N. Manager Cosmetics ### "User Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 Pros Base helps us make manual process to automation, so it reduces our manual work also manual error, it is also very useful for our day today process Cons From our regular process to automation process take some time but once setup done entire process will very easy for day today process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jignesh P. E-commerce Textiles ### "Highly Recommended and Easy to Use Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 My overall experience has been excellent and very smooth. It provides the best support whenever needed, and the user interface makes everything completely hassle-free. I would definitely recommend it to others looking for a reliable solution. Pros I really love the customer support because they are always quick to help me whenever I have an issue. The platform itself is very simple, stable, and incredibly easy of use for managing my daily work without any confusion. Cons Honestly, I haven't faced any major issues or problems while using this platform so far. It works perfectly fine for my current needs, though they could maybe add a few more advanced features or customizations in the future updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Arjun T. Founders Office Admin Retail ### "Base.com Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 10/10. we are super happy. And couldnt have asked for a better OMS. Their ontime whatsapp resolution is what impressed us, unlike others where they drag u through tickets. Pros Customer support is on time. Not even a single day where they left us baffled. Their regional language support customer service is where they shine Cons UI can be a bit more user friendly. But compared to other ones is the market its way too good. Other providers like Uniware is having cluttered UI Switched from [UniWare](https://www.capterra.com/p/126882/UniWare/) Their pathetic customer support. All their customer service executives were lousy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Blazej H. Director Health, Wellness and Fitness ### "Amazing Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Overall, our experience with Base has been excellent. It has become the backbone of our business operations, and it’s hard to imagine scaling or running our company without it. The flexibility, combined with strong support and customization, makes it a critical part of how we operate. Pros Base is an incredibly powerful platform that enables a wide range of possibilities for our business. What stands out most is the level of support — having a dedicated team available to build custom features tailored to our needs adds huge value and makes the platform feel truly adaptable. Cons The main drawback is the cost. It can be quite expensive, especially for smaller businesses. However, considering the capabilities and the level of support provided, it does justify the investment. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 8, 2026 Hi Blazej — thank you for taking the time to leave such a positive review on Capterra. We’re really pleased to hear Base has become a key part of your day-to-day operations, and that our support team has made a real difference for you. Thanks again for the recommendation! — The Base Team LB Laurent B. gerant Accounting ### "Base.com : excellent !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Pros does it job with good integrations and excellent supportwith quick and detailed explanations with video details Cons there may be more videos for specific use case that could assist for a faster set up at the beginning Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. OS Oliver S. Inhaber Printing ### "Schlank und schnell" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2024 Der Support ist zügig und es sind dafür keine Sonderkosten wie bei anderen Marktbegleitern zu entrichten. Eigentlich eine Selbstverständlichkeit, dass man im Falle eines nicht funktionierenden Produkte, welches man bezahlt, einen Support ohne Zusatzkosten bekommt. Hier bekommt man diesen ohne lange Wartezeit. Pros Schlank aufgebaut, recht schnell auch an Schnittstellen und vor allem die sehr große Anzahl vorhandener Schnittstellen. Der Formulareditor ist nichts für Weicheier, da sollte schon ein wenig HTML und Frustrations-Toleranz vorhanden sein. Wenn man den aber einmal im Griff und verstanden hat, denn sind die Möglichkeiten sehr gut und vor allem hoch flexibel. Auch ist das Listing auf ebay sehr gut gelöst, inklusive eigener Templates mit Platzhaltern. Leidgeprüft von anderen Systemen, die eben das nicht sonderlich gut im Griff hatte, war dies eine angenehme Überraschung. Cons Eine richtige Kundenverwaltung wäre noch ein Traum: zwar kennt BL bei Anlage eines neuen Auftrages eine Suche nach Kunden - die auch über Benutzerkennung oder Email Adresse realisiert werden kann; es kommt also kein Kunde abhanden, der einmal bekannt war. Allerdings wäre eine echet Kundenverwaltung im Sinne von Preisstaffeln, Kommentare, Kundennummer, aber auch Blacklistings - sinnvoll. Zwar können CRM Systeme angebunden werden, aber wie fragmentiert möchte man dies nun haben ? Ein wenig mehr Dokumentation könnte nicht schaden, insbesondere für den Formular Editor ;-) Switched from [JTL](https://www.capterra.com/p/190466/JTL-Wawi/) Siehe Bewertungen von JTL im Netz. Das war kein Zustand mehr Alternatives considered [billbee](https://www.capterra.com/p/187321/billbee/) [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Reasons for choosing Base Funktionsumfang passt sehr gut zum Geschäftsmodell Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Nicolas J. Operations Director Consumer Goods ### "Inexpensive solution for Polish Platforms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 10, 2024 Pros Pretty solid throughout the years to get Polish platforms worked out in terms of catalogue and overall management. Cons Only issue we have is the tracking not coming from our shipping software through to baselinker. So polish orders do have to get their tracking numbers confirmed manually for now. It's a minor problem considering how easy friendly and inexpensive this solution for such non-mainstream market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Marius M. Director Retail ### "Extremely good value for money marketplace management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2023 It is absolutely great for integrating with marketplaces, especially for syncing orders. Pros It's really cheap and has loads of marketplaces to integrate with. Probably one of the best features is their customer support system, it's so easy to raise and track tickets. And they respond really quickly. Cons When it comes to offer synchronization it's not great if you manage offers outside of Baselinker like we do (we use Shopify for that). Syncing offers is a manual and inconvenient task. Also, product export features are too difficult to use for a beginner. I didn't find the prebuilt reports for download to be very useful either. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Merticariu N. Administrator Individual & Family Services ### "Baseliker big problems" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 14, 2023 Pros NOTHING good with the help of baselinker, only nerves, stress and lost money Cons I have had problems for 1 year with the listing of 500 products and even now, after all this time, the problem of listing 500 products imported from emag in baseliker and associated afterwards for the synchronization of prices and stocks could not be solved. I have to change something every day to the products in baselinker to make the listing and even after the multiple interventions of several operators from the baselinker team, this has not been successful until now after several reimports and changes to the products sent one after the other and which they said were not even resolved 50% of them are not synchronized. For this reason, I gave up on a project with 80,000 products, even though I paid between 100 and 150 euros per month, just because I had the products in baselinker at their suggestion, even though there were only 10 listed in the marketplaces 20 products, I was paying 150 euros monthly. What kind of integrator are you if you are not able to list in a year 500 products that have been imported into baselinker? If you are not able to return my money backAnd I wrote to you I don't know how many times that I want to talk to someone from your management to explain these problems to them, why can't I talk to someone there?Maybe tomorrow when I file a complaint with the opc that I paid and even after 1 year I still haven't solved these problems even though I'm up to date with the payment, maybe something will be solved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MY Marco Y. Consultant Marketing and Advertising ### "Professional worker in order management" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 8, 2022 Pros Product management feature we like the most. We have tried the software mainly for it. Cons The app is sometimes out of service. We are not sure yet if it is it our problem our the soft problem. Switched from [Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/245981/Base/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.