# BotsDekho Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BotsDekho Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/246018/Botsdekho

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# 

 BotsDekho Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BotsDekho

## What is BotsDekho?

Convert website visitors into paying customers Botsdekho can build interactive chatbots through Natural Language Processing and Artificial Intelligence. From Bot Architecture Design to NLP Engine Integration and Feature & Growth Consulting, we follow agile methodology in developing bots and delivering customer experiences. We customize bots based on audience segmentation and take human interaction further to disrupt the current status quo and deliver faster answering results within seconds.

## What is BotsDekho used for?

[Chatbot](https://www.capterra.com/chatbot-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BotsDekho

4.0 (2)

VS.

[4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.7 (30)

Value For Money

4.5 (2)

Value For Money

4.4 (29)

Customer Service

5.0 (2)

Customer Service

4.7 (30)

## BotsDekho alternatives

[4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews)

Starting price

$0.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about BotsDekho

Overview

### What company size and specific industries is BotsDekho built for?

BotsDekho is designed for startups and enterprises with digital platforms that need AI solutions for audience interaction. It fits organizations of different sizes that want bots development services to support customer engagement, making it suitable for technology-driven companies operating online and across digital channels.

Features and Usability

### What are the key features of BotsDekho?

BotsDekho offers CRM and natural language processing for customer data and conversational automation. It also includes chatbot, live chat, and chat/messaging for real-time consumer-facing chat, plus lead capture and campaign management for sales and marketing. Additional features include activity dashboard, alerts/notifications, visual analytics, and multi-language support.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does BotsDekho offer?

BotsDekho provides live online training for teams getting started. This format supports guided sessions with an instructor, allowing users to review setup steps, ask questions in real time, and learn core features through a scheduled online format.

Getting Started and Support

### What customer support options does BotsDekho offer?

BotsDekho offers email/help desk, phone support, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user sentiment.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

BotsDekho 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Used as a promotional or demonstration tool in sales and marketing presentations

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Manage and support multiple languages

Process and analyze human language in text or audio form

Engage in direct, instant messaging with consumers

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

### Starting price

Free trial not available

Value for money

4.5 (2)

4.5

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(0)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GD

George D.

Deputy Manager

Automotive

### "Very functional "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 14, 2022

It was good and really looking forward to it with improvements.

Pros

Ease of use, customers find it helpful, repeated questions are automatically answered. Whatsapp already has a fine reputation so brand leverage works pretty good.

Cons

Improvements: If it could learn from data, and customer behaviour. Raise tickets for HIGH degree queries and escalate them. Be more like a person less like a bot!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Zulkarnain S.

Sr. Digital Marketing Manager

Food & Beverages

### "Experience with BotsDekho and team "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 14, 2022

7/10

Pros

The team is very cooperative, onboarding was smooth after-sales support is great

Cons

The product lacks basic analytics features, it works well as a chatbot but can't really analyze the data that you may need as a D2C brand. I am sure the team will come up with some better analytics features for their bot.

Reasons for choosing BotsDekho

The cost of the product was in our budget.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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