--- title: "Justt Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Justt Software - reviews, pricing plans, popular comparisons to other Financial Services products and more." source_url: "https://www.capterra.com/p/246026/Justt/" page_type: "product" language: "en" --- # Justt Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Justt ## What is Justt? Founded in 2020, Justt is the world's first smart chargeback solution that tailors each response and improves over time. Unlike template-based solutions, it uses AI-powered automation and domain expertise to generate dynamic arguments, customizing each response, no matter the volume or complexity. With a machine learning engine that's continuously running A/B tests in the background, Justt is the only chargeback solution that self-improves over time—helping merchants win more disputes effortlessly. ## What is Justt used for? [Chargeback Management](https://www.capterra.com/chargeback-management-software/)[Financial Services](https://www.capterra.com/financial-services-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Justt?[Manage this product listing](https://www.g2.com/products/justt/claim_requests/new?auto=true) ## Justt Overview Updated September 2026 AI summary Justt supports businesses of all sizes with cloud-based chargeback management and financial operations tools. It offers transaction monitoring, electronic payments, and transaction history features, alongside dispute and evidence management, fraud detection, workflow automation, and customizable reporting. Integration with major payment platforms and real-time alerts help organizations maintain control and oversight across financial activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Justt 4.3 (7) VS. [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 5.0 (26,641) Value For Money 4.3 (7) Value For Money 4.7 (20,480) Customer Service 4.3 (7) Customer Service 5.0 (20,738) ## Justt alternatives Highest Rated [5.0 (5)](https://www.capterra.com/p/10014865/Chargeblast/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [4.5 (220)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/221412/authorizenet/) [Solidgate](https://www.capterra.com/p/275753/Solidgate/) [4.2 (5)](https://www.capterra.com/p/275753/Solidgate/#reviews) Starting price $0.25 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275753/Solidgate/) ## FAQs about Justt Overview ### What company size and specific industries is Justt built for? Justt is designed for merchants of all sizes that accept payments across a wide range of industries, including retail and eCommerce, travel and hospitality, gaming and gambling, ticketing, marketplaces, subscriptions, and crypto. Features and Usability ### What are the key features of Justt? Justt offers chargeback tracking, dispute management, and evidence management for handling payment disputes. It also includes fraud detection, payment fraud prevention, and custom fraud rules, along with workflow management, approval process control, audit trail, real-time alerts, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does Justt integrate with? Justt integrates with 11 payment and billing platforms, including Stripe Billing, PayPal Commerce Platform, PayPal Enterprise Payments, Adyen, Checkout.com, Worldpay for Enterprise, Klarna, Affirm, Mollie, Nuvei, and Elavon. Getting Started and Support ### What training and onboarding options does Justt offer? Justt provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Justt offer? Justt provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available here, so support quality, response speed, and helpfulness cannot be described from user experience data. ## Features AI summary Based on 1,520 Financial Services reviews Capterra data shows that buyers of Financial Services software rank the following features as their top priorities: - **Transaction Monitoring** (**50%** of reviewers rated this feature as critical) - **Electronic Payments** (**50%**) - **Transaction History** (**40%**) Justt supports all three features that reviewers identify as most important: **Transaction Monitoring**, **Electronic Payments**, and **Transaction History**. Together, these capabilities help businesses track account activity closely, process payments efficiently, and maintain clear records for reporting and review, allowing teams to manage financial operations with greater accuracy and control. Transaction Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities Chargeback Tracking 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track usage and chargeback for disputed transactions/expenses Third-Party Integrations 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Real-Time Reporting 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Active reporting of data and metrics Payment Fraud Prevention 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Justt 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Processing: Accept and process credit card transactions - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dispute Management: Investigate and resolve disputes/issues using workflow, audit trails, and other system tools - Electronic Payments: Electronically collect payments for goods or services - Evidence Management: Administration and control of evidence related to investigations/cases - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.3 (7) ### Starting price Free trial not available Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Klarna](https://www.capterra.com/p/230509/Klarna/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[ Affirm](https://www.capterra.com/p/218694/Affirm/)[ Mollie](https://www.capterra.com/p/195767/Mollie/)[ Elavon](https://www.capterra.com/p/183057/Elavon/)[ Adyen](https://www.capterra.com/p/165680/Adyen/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (7) 4.3 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(3) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BH Brian H. Snr Director, Customer Success Computer Software ### "A great partner in revenue recovery! " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 22, 2024 Pros Saves our internal team time by allowing Justt to manage the dispute handling for us. Cons Setup and our initial onboarding was not the smoothest but we are back on track now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 29, 2024 Thank you for your positive feedback and for highlighting our strengths in revenue recovery! We're thrilled to hear that Justt has been effective in saving your internal team time by managing dispute handling. We appreciate your understanding during the setup and initial onboarding phase. Your patience and collaboration have been instrumental in getting us back on track. We look forward to continuing our successful partnership and are always here to support you. If you have any further suggestions or need assistance, please don't hesitate to reach out. VM Vivian M. Payment Strat and ops Consumer Services ### "Top notch customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2024 Pros The team has been very responsive to our requests and worked hard to meet our needs. Cons Lead time for chances can be long at times due to the level of customization we require. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 22, 2024 Thank you for your positive feedback! We are delighted that our team has been responsive and dedicated to meeting your needs. We understand that lead times can sometimes be longer due to the high level of customization required. Please know that we are constantly working to improve our processes and reduce these times without compromising on the quality of our service. Your patience and understanding are greatly appreciated. Thank you for choosing us, and we look forward to continuing to serve you. Gytis T. Payment Fraud Analyst Internet ### "Recover chargeback losses with Justt" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2024 Overall, it's a great tool with affordable pricing which both reduces your manual workload while also bringing great results and helping you save lost revenue. Pros From the start, we really liked the ease of setup with Justt. We were able to integrate most of our PSPs in a quick manner, with Justt's instructions leading us on the process. Once we were live, we started noticing how our manual workload was diminished due to Justt automatically handling our disputes and providing evidence where needed. The dashboard is not over-complicated and easy to use, providing key insights on our chargeback stats. Cons The reporting could be slightly improved as we're missing some data points which would really help us understand our disputes better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 22, 2024 Thank you for your detailed and positive review! We are thrilled that you found the setup process easy and that our integration instructions were helpful. It's excellent that Justt has significantly reduced your manual workload and provided valuable insights through our user-friendly dashboard. We appreciate your feedback regarding the reporting features. Your suggestions are invaluable, and we are continuously working on enhancements to meet our customers' needs better. Thank you for recognizing Justt's value and affordability. We are committed to helping you save lost revenue and achieve great results. MJ Marc J. Fraud Operations Specialist Financial Services ### "BM x Justt" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 8, 2024 Fair. Justt is helping us with the defense of our chargebacks. Some tool optimization is still needed to better reach the com\[any's goal. Pros The opportunity to automate the dispute process Cons Their interface still needs optimization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 15, 2024 Thank you for your feedback! We're thrilled to hear that Justt is helping with your chargeback defense and automating the dispute process. We're excited to inform you that our product has recently been upgraded. Yarden, your CS representative, will contact you shortly to guide you through our new and improved interface. Your insights are very valuable as we continue to enhance our tools. EE Elena E. Head of Risk and Fraud Gambling & Casinos ### "a must tool have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 Pros The results is the main importance, but also the communication and efficiency with the team. Cons there is nothing that I do not like within the period we are working together Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 22, 2024 Thank you for your fantastic review! We are delighted to hear that you are pleased with the results, communication, and efficiency of our team. Your satisfaction is our top priority. We are thrilled to know that you have had a positive experience with us so far. If you ever have any suggestions or further needs, please feel free to reach out. Thank you for your continued trust in us! PV Paulius V. Director of Payments and Product Financial Services ### "Most innovative chargeback handling tool as a service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2024 It was really great. The service and pricing appealed to us from the very beginning. The team was great in getting us set up, and resolving chargebacks currently works quite well. Pros I like how transparent and targeted the pricing is. Easy to understand and evaluate Integration was quite easy and fast Customer support is quick and responsive Cons There are no real Cons, but I would like them to also become and serve as chargeback experts as a service: offering how to improve product and transaction processing to prevent chargebacks, suggesting possible monitoring strategies based on the data, etc. Suggestions: Also, the timeline for chargeback resolution could be much better and include more descriptive and apparent timelines. Ability to upload additional documents as supporting documents in the dashboard would help. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 11, 2024 Thank you Paulius, for your feedback. We appreciate your suggestions on becoming chargeback experts and improving our resolution timelines. We're also considering adding document upload capabilities to the dashboard. MF MARIA FERNANDA O. Payments and Risk Lead Information Technology and Services ### "Justt had helped my companny." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 4, 2024 Pros I like the dashboard ux and the fact that we only pay when the chargeback is won. Justt has helped my business improve the evidence provided to each payment gateway, giving us more chances to win chargebacks and not only that, but also helped our overall business perception since gateways don't usually take as a good merchant one that has many chargebacks. Cons I don't like that some communications with the internal team take long to be answered, and at the end of the day I don't even get a clear answer on some topics. The timezone is a big deal in some occasions. Alternatives considered [Sift](https://www.capterra.com/p/157219/Sift/) Reasons for choosing Justt We chose Just for the pricing options of paying only if we win the chargeback and the dashboard that really helped us to have more visibility on business insights. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 11, 2024 Dear MARIA , Thank you for sharing your concerns. We apologize for any delays in communication and the lack of clear answers. We're working on improving our response times and ensuring clarity in our communications. Your feedback is important to us, and we are committed to making improvements [View all Reviews](https://www.capterra.com/p/246026/Justt/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.