# Justt Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Justt Software - reviews, pricing plans, popular comparisons to other Financial Services products and more.

Source: https://www.capterra.com/p/246026/Justt

---

# 

 Justt Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Justt

## What is Justt?

Founded in 2020, Justt is the world's first smart chargeback solution that tailors each response and improves over time. Unlike template-based solutions, it uses AI-powered automation and domain expertise to generate dynamic arguments, customizing each response, no matter the volume or complexity. With a machine learning engine that's continuously running A/B tests in the background, Justt is the only chargeback solution that self-improves over time—helping merchants win more disputes effortlessly.

## What is Justt used for?

[Chargeback Management](https://www.capterra.com/chargeback-management-software/)[Financial Services](https://www.capterra.com/financial-services-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Justt?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://justt.ai/&name=Justt)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Justt

4.3 (7)

VS.

[5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (7)

Ease Of Use

5.0 (26,386)

Value For Money

4.3 (7)

Value For Money

4.7 (20,242)

Customer Service

4.3 (7)

Customer Service

5.0 (20,496)

## Justt alternatives

[0.0](https://www.capterra.com/p/10014865/Chargeblast/#reviews)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[ChargebackHelp](https://www.capterra.com/p/10028048/ChargebackHelp/)

[4.7 (10)](https://www.capterra.com/p/10028048/ChargebackHelp/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10028048/ChargebackHelp/)

[Solidgate](https://www.capterra.com/p/275753/Solidgate/)

[4.0 (4)](https://www.capterra.com/p/275753/Solidgate/#reviews)

Starting price

$0.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275753/Solidgate/)

[View all alternatives](https://www.capterra.com/p/246026/Justt/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Chargeback Tracking

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Track usage and chargeback for disputed transactions/expenses

Third-Party Integrations

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Real-Time Reporting

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Payment Fraud Prevention

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Justt 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track usage and chargeback for disputed transactions/expenses

Track and manage adherence to policies for any service, product, process, or supplier

Accept and process credit card transactions

Rules that can be customized/created based on business requirements for fraud prevention

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Accept and process credit/debit card transactions

Investigate and resolve disputes/issues using workflow, audit trails, and other system tools

Electronically collect payments for goods or services

Administration and control of evidence related to investigations/cases

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Approve legitimate financial transactions after reviewing for fraud or other risks

Form predictions based on past and present data/trends

Identify and prevent suspicious activity

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Organize and manage the accomplishments and development of employees or performance of applications or systems

Receive notification of issues as soon as they occur

Receive data and information in real time

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (7)

4.0

Based on 7 reviews

## Pricing

Value for money

4.3 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (7)

4.3

Based on 7 reviews

## Integrations

[

PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

Klarna](https://www.capterra.com/p/230509/Klarna/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[

Affirm](https://www.capterra.com/p/218694/Affirm/)[

Mollie](https://www.capterra.com/p/195767/Mollie/)[

Elavon](https://www.capterra.com/p/183057/Elavon/)[

Adyen](https://www.capterra.com/p/165680/Adyen/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (7)

4.3

Based on 7 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(3)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BH

Brian H.

Snr Director, Customer Success

Computer Software

### "A great partner in revenue recovery! "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 22, 2024

Pros

Saves our internal team time by allowing Justt to manage the dispute handling for us.

Cons

Setup and our initial onboarding was not the smoothest but we are back on track now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 29, 2024

Thank you for your positive feedback and for highlighting our strengths in revenue recovery! We're thrilled to hear that Justt has been effective in saving your internal team time by managing dispute handling. We appreciate your understanding during the setup and initial onboarding phase. Your patience and collaboration have been instrumental in getting us back on track. We look forward to continuing our successful partnership and are always here to support you. If you have any further suggestions or need assistance, please don't hesitate to reach out.

VM

Vivian M.

Payment Strat and ops

Consumer Services

### "Top notch customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 16, 2024

Pros

The team has been very responsive to our requests and worked hard to meet our needs.

Cons

Lead time for chances can be long at times due to the level of customization we require.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2024

Thank you for your positive feedback! We are delighted that our team has been responsive and dedicated to meeting your needs. We understand that lead times can sometimes be longer due to the high level of customization required. Please know that we are constantly working to improve our processes and reduce these times without compromising on the quality of our service. Your patience and understanding are greatly appreciated. Thank you for choosing us, and we look forward to continuing to serve you.

Gytis T.

Payment Fraud Analyst

Internet

### "Recover chargeback losses with Justt"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2024

Overall, it's a great tool with affordable pricing which both reduces your manual workload while also bringing great results and helping you save lost revenue.

Pros

From the start, we really liked the ease of setup with Justt. We were able to integrate most of our PSPs in a quick manner, with Justt's instructions leading us on the process. Once we were live, we started noticing how our manual workload was diminished due to Justt automatically handling our disputes and providing evidence where needed. The dashboard is not over-complicated and easy to use, providing key insights on our chargeback stats.

Cons

The reporting could be slightly improved as we're missing some data points which would really help us understand our disputes better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2024

Thank you for your detailed and positive review! We are thrilled that you found the setup process easy and that our integration instructions were helpful. It's excellent that Justt has significantly reduced your manual workload and provided valuable insights through our user-friendly dashboard. We appreciate your feedback regarding the reporting features. Your suggestions are invaluable, and we are continuously working on enhancements to meet our customers' needs better. Thank you for recognizing Justt's value and affordability. We are committed to helping you save lost revenue and achieve great results.

MJ

Marc J.

Fraud Operations Specialist

Financial Services

### "BM x Justt"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 8, 2024

Fair. Justt is helping us with the defense of our chargebacks. Some tool optimization is still needed to better reach the com\[any's goal.

Pros

The opportunity to automate the dispute process

Cons

Their interface still needs optimization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2024

Thank you for your feedback! We're thrilled to hear that Justt is helping with your chargeback defense and automating the dispute process. We're excited to inform you that our product has recently been upgraded. Yarden, your CS representative, will contact you shortly to guide you through our new and improved interface. Your insights are very valuable as we continue to enhance our tools.

EE

Elena E.

Head of Risk and Fraud

Gambling & Casinos

### "a must tool have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2024

Pros

The results is the main importance, but also the communication and efficiency with the team.

Cons

there is nothing that I do not like within the period we are working together

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2024

Thank you for your fantastic review! We are delighted to hear that you are pleased with the results, communication, and efficiency of our team. Your satisfaction is our top priority. We are thrilled to know that you have had a positive experience with us so far. If you ever have any suggestions or further needs, please feel free to reach out. Thank you for your continued trust in us!

PV

Paulius V.

Director of Payments and Product

Financial Services

### "Most innovative chargeback handling tool as a service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2024

It was really great. The service and pricing appealed to us from the very beginning. The team was great in getting us set up, and resolving chargebacks currently works quite well.

Pros

I like how transparent and targeted the pricing is. Easy to understand and evaluate Integration was quite easy and fast Customer support is quick and responsive

Cons

There are no real Cons, but I would like them to also become and serve as chargeback experts as a service: offering how to improve product and transaction processing to prevent chargebacks, suggesting possible monitoring strategies based on the data, etc. Suggestions: Also, the timeline for chargeback resolution could be much better and include more descriptive and apparent timelines. Ability to upload additional documents as supporting documents in the dashboard would help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2024

Thank you Paulius, for your feedback. We appreciate your suggestions on becoming chargeback experts and improving our resolution timelines. We're also considering adding document upload capabilities to the dashboard.

MF

MARIA FERNANDA O.

Payments and Risk Lead

Information Technology and Services

### "Justt had helped my companny."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

June 4, 2024

Pros

I like the dashboard ux and the fact that we only pay when the chargeback is won. Justt has helped my business improve the evidence provided to each payment gateway, giving us more chances to win chargebacks and not only that, but also helped our overall business perception since gateways don't usually take as a good merchant one that has many chargebacks.

Cons

I don't like that some communications with the internal team take long to be answered, and at the end of the day I don't even get a clear answer on some topics. The timezone is a big deal in some occasions.

Alternatives considered

[Sift](https://www.capterra.com/p/157219/Sift/)

Reasons for choosing Justt

We chose Just for the pricing options of paying only if we win the chargeback and the dashboard that really helped us to have more visibility on business insights.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2024

Dear MARIA , Thank you for sharing your concerns. We apologize for any delays in communication and the lack of clear answers. We're working on improving our response times and ensuring clarity in our communications. Your feedback is important to us, and we are committed to making improvements

[View all Reviews](https://www.capterra.com/p/246026/Justt/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)